Heritage Restaurant Group LLC
Albuquerque, New Mexico
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
May 18, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
Job Description As a Healthcare District Manager, you will provide overall vision, planning, direction, and control to assigned units for a healthcare account overseeing Food, EVS & Patient Transport. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people and delivering financial commitments. The key success measures of a Site District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement. COMPENSATION: The salary rate for this position ranges from $170K to $190K depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. 5-10 years of acute care hospital experience within Food, Clinical, EVS and/or Facilities Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education Bachelors preferred About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 14, 2024
Full time
Job Description As a Healthcare District Manager, you will provide overall vision, planning, direction, and control to assigned units for a healthcare account overseeing Food, EVS & Patient Transport. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people and delivering financial commitments. The key success measures of a Site District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement. COMPENSATION: The salary rate for this position ranges from $170K to $190K depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job Responsibilities The successful candidate demonstrates capability across the following dimensions: Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations. Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations. Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used. Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries. 5-10 years of acute care hospital experience within Food, Clinical, EVS and/or Facilities Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction. Confirmed ability to hire, assess, develop and grow hard-working talent. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership. Proven success in a repeatable business model, including leading through change and turnaround initiatives. Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred. Education Bachelors preferred About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description Job Overview: At 20th Hole, a casual and inviting restaurant with American comfort and exciting atmosphere, the role of General Manager is a unique opportunity to lead at a vibrant dining spot. This position is designed for someone with a solid background in hospitality, who understands the nuances of restaurant management and is passionate about creating exceptional dining experiences. The General Manager at 20th Hole plays a crucial role in driving the restaurant's success, focusing on service quality, culinary excellence, and efficient operation, all while maintaining the establishment's welcoming and friendly atmosphere. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $65,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Oversee the daily operations of 20th Hole, ensuring that high standards of service and quality are consistently met. Lead and inspire the restaurant team, including hiring, training, scheduling, and performance management. Work closely with the culinary team to oversee menu development and ensure quality food presentation. Manage the financial aspects of the restaurant, including budgeting, forecasting, and controlling costs. Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment. Develop strategies to enhance customer satisfaction and drive business growth. Build and maintain positive relationships with guests, handling complaints and feedback with professionalism. Collaborate with marketing teams to promote the restaurant and organize special events. Stay updated on industry trends and incorporate innovative ideas to improve the guest experience. Bachelor's degree in Hospitality Management or related field. Minimum of 5 years of restaurant management experience, preferably in a casual dining setting. Strong leadership skills and experience in building and managing a team. Proven financial management skills, including budgeting and P&L management. Excellent problem-solving, organizational, and communication abilities. Knowledge of food and beverage service, including familiarity with American cuisine. Ability to work flexible hours, including evenings, weekends, and holidays. Compensation details: 0 Yearly Salary PIfb2e355ef87e-2065
May 14, 2024
Full time
Job Description Job Overview: At 20th Hole, a casual and inviting restaurant with American comfort and exciting atmosphere, the role of General Manager is a unique opportunity to lead at a vibrant dining spot. This position is designed for someone with a solid background in hospitality, who understands the nuances of restaurant management and is passionate about creating exceptional dining experiences. The General Manager at 20th Hole plays a crucial role in driving the restaurant's success, focusing on service quality, culinary excellence, and efficient operation, all while maintaining the establishment's welcoming and friendly atmosphere. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $65,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Oversee the daily operations of 20th Hole, ensuring that high standards of service and quality are consistently met. Lead and inspire the restaurant team, including hiring, training, scheduling, and performance management. Work closely with the culinary team to oversee menu development and ensure quality food presentation. Manage the financial aspects of the restaurant, including budgeting, forecasting, and controlling costs. Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment. Develop strategies to enhance customer satisfaction and drive business growth. Build and maintain positive relationships with guests, handling complaints and feedback with professionalism. Collaborate with marketing teams to promote the restaurant and organize special events. Stay updated on industry trends and incorporate innovative ideas to improve the guest experience. Bachelor's degree in Hospitality Management or related field. Minimum of 5 years of restaurant management experience, preferably in a casual dining setting. Strong leadership skills and experience in building and managing a team. Proven financial management skills, including budgeting and P&L management. Excellent problem-solving, organizational, and communication abilities. Knowledge of food and beverage service, including familiarity with American cuisine. Ability to work flexible hours, including evenings, weekends, and holidays. Compensation details: 0 Yearly Salary PIfb2e355ef87e-2065
Job Overview: At 20th Hole, a casual and inviting restaurant with American comfort and exciting atmosphere, the role of General Manager is a unique opportunity to lead at a vibrant dining spot. This position is designed for someone with a solid background in hospitality, who understands the nuances of restaurant management and is passionate about creating exceptional dining experiences. The General Manager at 20th Hole plays a crucial role in driving the restaurant's success, focusing on service quality, culinary excellence, and efficient operation, all while maintaining the establishment's welcoming and friendly atmosphere. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $65,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Oversee the daily operations of 20th Hole, ensuring that high standards of service and quality are consistently met. Lead and inspire the restaurant team, including hiring, training, scheduling, and performance management. Work closely with the culinary team to oversee menu development and ensure quality food presentation. Manage the financial aspects of the restaurant, including budgeting, forecasting, and controlling costs. Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment. Develop strategies to enhance customer satisfaction and drive business growth. Build and maintain positive relationships with guests, handling complaints and feedback with professionalism. Collaborate with marketing teams to promote the restaurant and organize special events. Stay updated on industry trends and incorporate innovative ideas to improve the guest experience. Bachelor's degree in Hospitality Management or related field. Minimum of 5 years of restaurant management experience, preferably in a casual dining setting. Strong leadership skills and experience in building and managing a team. Proven financial management skills, including budgeting and P&L management. Excellent problem-solving, organizational, and communication abilities. Knowledge of food and beverage service, including familiarity with American cuisine. Ability to work flexible hours, including evenings, weekends, and holidays. Compensation details: 0 Yearly Salary PI5c1d253e1-
May 09, 2024
Full time
Job Overview: At 20th Hole, a casual and inviting restaurant with American comfort and exciting atmosphere, the role of General Manager is a unique opportunity to lead at a vibrant dining spot. This position is designed for someone with a solid background in hospitality, who understands the nuances of restaurant management and is passionate about creating exceptional dining experiences. The General Manager at 20th Hole plays a crucial role in driving the restaurant's success, focusing on service quality, culinary excellence, and efficient operation, all while maintaining the establishment's welcoming and friendly atmosphere. Job Specification: Onsite: Black Desert Resort Shift & Schedule Availability: Year Round / Full Time The budgeted range starts at $65,000 - $75,000. Actual pay will be adjusted based on experience. Job Responsibilities but not limited: Oversee the daily operations of 20th Hole, ensuring that high standards of service and quality are consistently met. Lead and inspire the restaurant team, including hiring, training, scheduling, and performance management. Work closely with the culinary team to oversee menu development and ensure quality food presentation. Manage the financial aspects of the restaurant, including budgeting, forecasting, and controlling costs. Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment. Develop strategies to enhance customer satisfaction and drive business growth. Build and maintain positive relationships with guests, handling complaints and feedback with professionalism. Collaborate with marketing teams to promote the restaurant and organize special events. Stay updated on industry trends and incorporate innovative ideas to improve the guest experience. Bachelor's degree in Hospitality Management or related field. Minimum of 5 years of restaurant management experience, preferably in a casual dining setting. Strong leadership skills and experience in building and managing a team. Proven financial management skills, including budgeting and P&L management. Excellent problem-solving, organizational, and communication abilities. Knowledge of food and beverage service, including familiarity with American cuisine. Ability to work flexible hours, including evenings, weekends, and holidays. Compensation details: 0 Yearly Salary PI5c1d253e1-
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
May 17, 2024
Full time
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free, Onsite Medical Clinics Free Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Please note, most benefits are for regular, full time employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Main Objective: The Lead Server is primarily responsible for serving and participating in the setup and service of banquet and fine dining events. The Lead Server ensures the quality preparation of facilities and personnel necessary to provide successful events on and offsite, indoors and outside. The Lead Server must be self-motivated and able to manage numerous activities at once. The Lead Server must be able to interact with all employees and guests while maintaining a professional, pleasant and friendly demeanor. Essential Duties and Responsibilities: Under the supervision of the Banquet Manager, communicate with the Banquet Team (including Setup Technicians), Culinary, Medical Education and Meetings departments to coordinate events seamlessly Become familiar with the style and desires of repeat guests, as well as seasonal, religious, cultural and dietary preferences; anticipates guests' needs and takes appropriate action Be present at all service-related events, participating in service of food and beverage operations on and off campus Inspects table place settings, including table linen, china, glassware, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures buffet labels, with dietary alerts, are placed correctly on the buffet tables Oversees clearing and post-function cleanup and garbage removal Assures all china, glassware, silverware, linen, etc. are returned to their proper locations after each event Maintain service station inventory, cleanliness and safety (pre-function areas, storage areas and back areas) Responsible for working with the on-call banquet service staff with regard to daily assignments, training, and sanitation procedures and the review of appropriate staffing levels Assist in the training of banquet service staff and provide performance feedback to management Attend and contribute during weekly Banquet Event Order (BEO) and/or Meetings Operations meeting, as instructed by the Banquet Manager Respond to operational concerns and/or suggestions from customers/attendees Anticipate guest needs and take appropriate action Perform monthly beverage inventory and bi-annual big four inventory, including but not limited to silverware, china, glassware and buffet ware Orders, maintains and distributes all linens Communicates any necessary repairs or follow up items to management Ability to work a flexible schedule, including days, nights and weekends Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Education and Experience: High school diploma required 3 years previous experience in banquet and fine dining preferred Banquet Captain experience preferred Knowledgeable with various service techniques to include French service, buffet, ala carte and wine service Food handling certificate required Experienced serving alcohol Knowledge and Skill Requirements/Specialized Courses and/or Training: Able to service small groups (25 or less) with little or no supervision Capable of overseeing multiple events at the same time Strong communications skills, both verbal and written CPR/First Aid Training TIPs Certification Machine, Tools, and/or Equipment Skills: Basic knowledge of MS Office and culinary/banquet equipment. Reasoning Ability: Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Mathematical Skills Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. Language and Communication Skills: Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
You will be an integral member of The Woodlands Resort team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic. Enthusiastically welcome our guests into the restaurant. Share your knowledge and recommendations of the food & beverage menus to our guests. Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty. Create memorable experiences with your welcoming personality by genuinely relating to guests and associates. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. Multi-task with an impeccable eye for detail to ensure accuracy and efficiency. Check station before, during and after shift for proper set-up and cleanliness. Record the details of the order from the guests, repeating the order to the guests to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any desert items or specialty coffees. Supplement the bus help in clearing and resetting the tables. Perform all assigned side work to include replenishing condiments and restocking. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. Present the check to guest promptly. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Cool Water personnel when needed. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun! Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred. Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Must be 18 years or older.
May 16, 2024
Full time
You will be an integral member of The Woodlands Resort team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic. Enthusiastically welcome our guests into the restaurant. Share your knowledge and recommendations of the food & beverage menus to our guests. Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty. Create memorable experiences with your welcoming personality by genuinely relating to guests and associates. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. Multi-task with an impeccable eye for detail to ensure accuracy and efficiency. Check station before, during and after shift for proper set-up and cleanliness. Record the details of the order from the guests, repeating the order to the guests to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any desert items or specialty coffees. Supplement the bus help in clearing and resetting the tables. Perform all assigned side work to include replenishing condiments and restocking. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. Present the check to guest promptly. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Cool Water personnel when needed. Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun! Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred. Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Must be 18 years or older.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Server to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Seats and takes accurate food orders from guests Monitor food distribution, ensuring that meals are delivered to the correct recipients and that food is properly prepared and nicely presented and/or the buffet is appealing. Checks station before, during and after shift for proper set-up and cleanliness. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests. Must be familiar with all menu items, their preparation and service procedure. Totals checks, presents to guests and accept payment Assists with bussing tables Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of one (1) year in hotel/restaurant serving role KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Ability to operate available equipment, such as cash registers, calculators, etc. Basic mathematical skills as needed to make change and give refunds Ability to work flexible hours and shifts The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
May 16, 2024
Full time
Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Server to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Seats and takes accurate food orders from guests Monitor food distribution, ensuring that meals are delivered to the correct recipients and that food is properly prepared and nicely presented and/or the buffet is appealing. Checks station before, during and after shift for proper set-up and cleanliness. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests. Must be familiar with all menu items, their preparation and service procedure. Totals checks, presents to guests and accept payment Assists with bussing tables Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of one (1) year in hotel/restaurant serving role KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Ability to operate available equipment, such as cash registers, calculators, etc. Basic mathematical skills as needed to make change and give refunds Ability to work flexible hours and shifts The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Responsibilities Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant manager in conducting menu classes and taste panels. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma or equivalent required. Hotel experience preferred. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
May 16, 2024
Full time
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Responsibilities Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant manager in conducting menu classes and taste panels. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma or equivalent required. Hotel experience preferred. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
May 15, 2024
Full time
Employee Type: Full time Location: KY Princeton Job Type: Quality Job Posting Title: Quality Supervisor - Flex Shift About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future . What You Gain: Competitive compensation and benefits program Enrollment in our wellness and employee assistance programs Paid holidays, vacation, and other competitive paid time off opportunities An inclusive working environment where you can build meaningful work relationships with a diverse group of people Leaders who are invested in supporting your career growth Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs Job Description: About the Role: The Quality Supervisor position is a quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are ensuring compliance to specification on incoming ingredients, in-process conditions and finished products. The position also ensures the ongoing reduction of quality attribute variation utilizing SPC methodology to improve the acceptance of our products by our customers and consumers. The Quality Supervisor is responsible for managing all aspects of the facility's Food Safety and Sanitation programs in accordance with accepted Good Manufacturing Practices as mandated by government agencies and company policy and in accordance with customer-specific requirements. You'll add value to this role by performing various functions including, but not limited to: Maintains the facility's Food Safety Hazard Analysis Critical Control Point (HACCP) Program including all verification and validation activities. Responsible for leading the facility's HACCP/Food Safety team including the responsibility for performing all hazard analysis on any new raw material or equipment introduced to the facility. Establishes and maintains detailed written procedures for the cleaning of all processing equipment in the facility. Performs verification and validation activities on the sanitation program. Manages the facility's environmental microbiological program including the coordination of all sampling, the tracking of results, the implementation of corrective actions, and the ongoing verification and validation of the program. Coordinates key elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups, and ongoing verification and validation of the entire allergen control program. Develops Quality and Food Safety training programs, provides training for production and administrative personnel as required, and ensures employee understanding of training through verification of activities. Provides direction and guidance to facility during food safety and quality issues to assure product is appropriately protected and root cause, corrective and preventative actions are identified and implemented. Monitors and provides monthly reporting on key food safety measures (HACCP and Food Safety Prerequisite programs) and leads efforts to drive continuous improvement. Coordinates with Operators and Engineering management to evaluate new equipment and facility layout for sanitary design and works cross-functionally to implement necessary corrective action. Investigates food safety consumer/customer complaints, identifies appropriate corrective action, and provides professionally acceptable written resolution as needed to the platform Q & FS group and customers. Assists the Quality Plant Manager and/or leads as required during regulatory audits, 3rd-party inspections, corporate audits and customer visits. Coordinates the facility's food safety self-inspection program in support of the facility's internal audit program. Provides ongoing coaching and training for facility's internal auditors. Responsible for reviewing all deficiencies, assisting in the development of corrective actions, trending of deficiencies, and tracking and reporting the completion status and verification of correction actions. Acts as liaison for all technical and QA issues between cross-functional departments. May be required to perform other business functions as business necessitates. Important Details: This is a full-time permanent role on a flex shift - Monday through Friday, with potential hours of 1PM - 11PM and occasional weekend hours. About You: You'll fit right in if you have: Minimum of a BS degree in Biology, Microbiology, Chemistry, food science, or related field. Education may be substituted for years of experience. A minimum of three years of quality management or food industry management experience. Experience of federal/state food safety regulations. Experience working with USDA/FDA preferred. Strong communication skills (oral and written), strong interpersonal skills, and superior organizational skills. The ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! TreeHouse Use Only:
Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
May 15, 2024
Full time
Interlocken Resort The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Omni Hotels & Resorts is seeking a seasonal Resort Pool Food & Beverage Server for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Omni Interlocken Resort & Spa is seeking a seasonal Pool Server to join our outstanding food and beverage team! This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and to create memorable experiences for all guests enjoying the F&B experience. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have beverage service experience in a hotel or resort environment, we would love to speak with you about this role. Salary range for this position (based on experience): $11.40/hour plus gratuities. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Seasonal Associates may be eligible for select benefits based on number of hours worked. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Efficiently and properly perform all service standards. Greet all guest promptly and courteously adhering to steps of service guidelines. Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area. Attend to all needs of the guests during functions, meals, and dining experiences. Up-sell and Suggestively Sell when taking orders. Maintain knowledge of current food and beverage offerings, specials, and menu prices. Complete side-work as assigned by shift supervisor and other F&B leaders. Polish, clean, sanitize, and stock at service utensils and glassware. Maintain Safe & Clean environment following Omni's safety guidelines. Be familiar with and adhere to all liquor liability laws. Attend designated pre-shift meetings. Minimum 1-2 years serving experience - upscale casual environment preferred. Must have knowledge of wine, spirits, and beer. Must have experience in selling and presenting wines. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must be TIPs alcohol and Food Handler certified. Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance. Must be able to stand, walk, and bend for the entirety of the shift. Must be conferable working in an outdoor environment and being exposed to the elements. Must be 18 years of age or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
SUMMARY Takes food and beverage orders, pours beverages, serves food and beverages, busses tables, calculates, presents and processes checks while constantly providing exceptional service to all members, resort guests and co-workers. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, escort them to their seats and present them with menus and beverage lists. Create a warm and welcoming atmosphere for guests and employees. Answer questions about menu items and beverages including their ingredients, preparation, accompanying items and make recommendations. Inform customers of daily specials. Take orders from guests for food and/or beverage items. Check identification in order to ensure they meet minimum age requirements for consumption of alcoholic beverages. Enter orders and modifications into the POS system quickly, in the proper sequence and use appropriate abbreviations. Serve Food and/or Beverages to guests; prepare and serve specialty dishes at tables as required. Check with customers to ensure that they are enjoying their meal and experience and take action to correct any problems. Observes guests to respond to any additional needs. Maintain table appearance by pre-bussing, checking drink levels, removing clutter and presetting necessary utensils. Prepare and present checks. Remove dishes and glasses from the table or bar and empty them in an orderly fashion in the dishwashing area. Collect payments on checks by having checks signed by members or process a credit card. Provide continuous and timely service until the guests leave the premises and give them a warm farewell. Uphold the standards and expectations of food and service quality set forth by Pronghorn. Provides a favorable image of Pronghorn and the Food & Beverage Department at all times to promote its aims and objectives, and to foster and enhance public recognition and acceptance of all our areas of endeavors. Follows alcohol awareness procedures for preventing intoxication of guests and handling of an intoxicated guest. Helps in the physical set-up of dining rooms, social functions, events and tournaments. Perform daily, weekly and monthly side work duties set by F&B Assistant Manager. Attend scheduled training seminars and department meetings. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency and effectiveness. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position. Uphold the standards and expectations of food quality and production set forth by Pronghorn. Assures that effective orientation and training are given to each new employee. Develops ongoing training programs. Able to effectively handle multiple tasks. Incorporates safe work practices in job performance. Regular and reliable attendance. Maintains a professional standard at Pronghorn including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Does not discuss work related issues with members and resort guests. Supports and adheres to the CORE Values (ie. "The T.R.I.P."), Service Fundamentals, and Guest Service Philosophy as defined by the Company. Maintains positive attitude and the flexibility to take on new and different tasks as assigned by the F&B Assistant Manager. QUALIFICATIONS Required To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to pass a drug test and pre-employment criminal background check. Must be 21 years of age. Must be dressed neatly and well groomed in company approved uniform at all times. Must be able to operate P.O.S. computer, make change correctly and make credit card transactions accurately. Must be able to safely operate and drive beverage carts. Must be able to deliver plated food, clear tables and assist in banquet set up, which may require lifting up to 50 lbs. Must be able to calmly respond to angry guests and notify a manager. Must be able to read and write notes to hearing impaired guests. Stands, walks and sits during the entire shift. Must be able to pass server validation. Reaches, bends, stoops and wipes. Basic cooking principles; grilling items, composing plates and applying condiments. Must be able to verbalize menu items clearly to guests while taking their orders or responding to their requests. Must be able to hear well amongst loud background noise. Must be able to write or memorize orders. Must balance at the end of each shift. Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases. SKILLS Required High School Diploma Preferred and/or 1-2 years of bartending and customer service experience CERTIFICATES, LICENSES, REGISTRATIONS Must maintain current Food Handler Card and OLCC Service Permit. TRAVEL REQUIRMENTS Local travel may be required in conjunction with Member/Guest events. WORKING CONDITIONS May include both inside or outside shifts. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
May 15, 2024
Full time
SUMMARY Takes food and beverage orders, pours beverages, serves food and beverages, busses tables, calculates, presents and processes checks while constantly providing exceptional service to all members, resort guests and co-workers. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet guests, escort them to their seats and present them with menus and beverage lists. Create a warm and welcoming atmosphere for guests and employees. Answer questions about menu items and beverages including their ingredients, preparation, accompanying items and make recommendations. Inform customers of daily specials. Take orders from guests for food and/or beverage items. Check identification in order to ensure they meet minimum age requirements for consumption of alcoholic beverages. Enter orders and modifications into the POS system quickly, in the proper sequence and use appropriate abbreviations. Serve Food and/or Beverages to guests; prepare and serve specialty dishes at tables as required. Check with customers to ensure that they are enjoying their meal and experience and take action to correct any problems. Observes guests to respond to any additional needs. Maintain table appearance by pre-bussing, checking drink levels, removing clutter and presetting necessary utensils. Prepare and present checks. Remove dishes and glasses from the table or bar and empty them in an orderly fashion in the dishwashing area. Collect payments on checks by having checks signed by members or process a credit card. Provide continuous and timely service until the guests leave the premises and give them a warm farewell. Uphold the standards and expectations of food and service quality set forth by Pronghorn. Provides a favorable image of Pronghorn and the Food & Beverage Department at all times to promote its aims and objectives, and to foster and enhance public recognition and acceptance of all our areas of endeavors. Follows alcohol awareness procedures for preventing intoxication of guests and handling of an intoxicated guest. Helps in the physical set-up of dining rooms, social functions, events and tournaments. Perform daily, weekly and monthly side work duties set by F&B Assistant Manager. Attend scheduled training seminars and department meetings. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency and effectiveness. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position. Uphold the standards and expectations of food quality and production set forth by Pronghorn. Assures that effective orientation and training are given to each new employee. Develops ongoing training programs. Able to effectively handle multiple tasks. Incorporates safe work practices in job performance. Regular and reliable attendance. Maintains a professional standard at Pronghorn including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Does not discuss work related issues with members and resort guests. Supports and adheres to the CORE Values (ie. "The T.R.I.P."), Service Fundamentals, and Guest Service Philosophy as defined by the Company. Maintains positive attitude and the flexibility to take on new and different tasks as assigned by the F&B Assistant Manager. QUALIFICATIONS Required To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Able to pass a drug test and pre-employment criminal background check. Must be 21 years of age. Must be dressed neatly and well groomed in company approved uniform at all times. Must be able to operate P.O.S. computer, make change correctly and make credit card transactions accurately. Must be able to safely operate and drive beverage carts. Must be able to deliver plated food, clear tables and assist in banquet set up, which may require lifting up to 50 lbs. Must be able to calmly respond to angry guests and notify a manager. Must be able to read and write notes to hearing impaired guests. Stands, walks and sits during the entire shift. Must be able to pass server validation. Reaches, bends, stoops and wipes. Basic cooking principles; grilling items, composing plates and applying condiments. Must be able to verbalize menu items clearly to guests while taking their orders or responding to their requests. Must be able to hear well amongst loud background noise. Must be able to write or memorize orders. Must balance at the end of each shift. Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases. SKILLS Required High School Diploma Preferred and/or 1-2 years of bartending and customer service experience CERTIFICATES, LICENSES, REGISTRATIONS Must maintain current Food Handler Card and OLCC Service Permit. TRAVEL REQUIRMENTS Local travel may be required in conjunction with Member/Guest events. WORKING CONDITIONS May include both inside or outside shifts. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
HHNF-38184 Schulte Hospitality Group is seeking a dynamic, service-oriented Server to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Seats and takes accurate food orders from guests Monitor food distribution, ensuring that meals are delivered to the correct recipients and that food is properly prepared and nicely presented and/or the buffet is appealing. Checks station before, during and after shift for proper set-up and cleanliness. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests. Must be familiar with all menu items, their preparation and service procedure. Totals checks, presents to guests and accept payment Assists with bussing tables Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of one (1) year in hotel/restaurant serving role KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Ability to operate available equipment, such as cash registers, calculators, etc. Basic mathematical skills as needed to make change and give refunds Ability to work flexible hours and shifts The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
May 01, 2024
Full time
HHNF-38184 Schulte Hospitality Group is seeking a dynamic, service-oriented Server to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Seats and takes accurate food orders from guests Monitor food distribution, ensuring that meals are delivered to the correct recipients and that food is properly prepared and nicely presented and/or the buffet is appealing. Checks station before, during and after shift for proper set-up and cleanliness. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests. Must be familiar with all menu items, their preparation and service procedure. Totals checks, presents to guests and accept payment Assists with bussing tables Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of one (1) year in hotel/restaurant serving role KNOWLEDGE, SKILLS AND ABILITIES Team player Ability to multi-task Ability to communicate effectively verbally Ability to exceed expectations of guests and team members Ability to operate available equipment, such as cash registers, calculators, etc. Basic mathematical skills as needed to make change and give refunds Ability to work flexible hours and shifts The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. Schulte Hospitality Group is an Equal Opportunity Employer.
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Apr 26, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. 24 North Hotel is Key West's answer to casual-resort luxury offering guests a genuine island experience. Set at the entry point of Key West on North Roosevelt Boulevard the hotel is convenient to the island's best attractions including Old Town, Duval Street, Mallory Square, Smathers Beach and the Hemingway House. With 145 guest rooms (including 8 suites), views of the gulf, and a lively pool scene, guests can embrace Key West culture while staying in a modern and hip hotel. The Outlet Pool Attendant is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. Have a thorough knowledge of menus and current specials in applicable outlets. Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. Pre-bus all tables removing soiled dishes after each course. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks and preparing end of shift paperwork. Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. Ensure that tables and side stands are kept stocked, tidy and clean. Keep all beverages at least full (coffee, tea, soda, water, and lemonade). Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Answer the telephone according to standards. Consistently upsell food, beverage and promotional items to guests. Be familiar with fire extinguishers, locations and know how to use them. Receive and deliver food and beverage orders and collect payment. Ensure overall guest satisfaction. Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: Flexible and long hours sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to work outdoors. Ability to stand during entire shift. Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. General Requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Requisition ID: 30594 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in our core Values. We believe in our brands and our people, and that diversity WITH inclusion is the key to a winning team culture. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you. The Headlines: In the role of Manager, Sensory Services working in Milwaukee, WI you will be part of the Quality Services Team. You will provide leadership and is responsible for developing, implementing, and verifying the effectiveness of Molson Coors North America sensory programs. You will lead and prioritizes the work of a team of sensory professionals. In addition to this, you will plan, design, develop, execute, and manage routine and advanced sensory projects and programs on beer, products associated with the brewing process, flavored malt beverages, seltzers and new beverage categories in support of broader efforts for the Molson Coors Integrated Supply Chain organization. This includes interplant evaluations, competitor evaluations, international licensee evaluations, co-man evaluations, new product and packaging innovation, and process, product, and packaging improvements. Establishes and administers brewery-wide sensory program. You will assure sensory consistency across 11 large domestic breweries, craft breweries and numerous international licensee breweries. This role will develop and maintain flavor profiles that define sensory characteristics of all Molson Coors brands. You will be responsible for development and execution of sensory panel training and panel monitoring programs to ensure accurate and reliable sensory data across multiple beverage categories. This position reports to Sr. Mgr Quality Services and works closely with internal partners including Quality, Brewing, R&D and Innovation teams. The Responsibilities: Manages and develops all sensory testing at the corporate and brewery level for quality monitoring programs, process and product improvements, new product and packaging innovations, cost saving projects and flavor stability initiatives Identifies, develops and manages complex sensory projects. Plans, designs, executes and analyzes sensory projects and programs. Recognized SME across a wide range of sensory and statistical methods, consulting on sensory test designs and interpretation of sensory results. Develops and implements new sensory testing methods/procedures. Develops and maintains sensory standards and test methods. Develops and manages taste panelist training and performance assement programs. Develops lexicons for new beverage categories The Other Qualifications: You are an authentic leader. You value and respect differences and believe diversity with inclusion is the key to collaboration and a winning team culture You have a Bachelor's degree in Food Science or science related field with 7 years of sensory experience OR a Master's Degree or Certification in Sensory Science with 5 years sensory experience You have advanced knowledge of the principles and techniques of sensory evaluation of beverages as they apply to brewing and other beverage categories You have advanced knowledge and use of statistical methods such as analysis of variance, multi-variant analysis of variance, regression analysis, correlation analysis, factor analysis and principle component analysis for the treatment of sensory data You have in-depth knowledge of the brewing process and the ability to troubleshoot flavor issues You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities You build relationships and collaborate to get to the desired outcome You take accountability for results - acting with integrity and honoring commitments You have a thirst for learning - you are always looking for ways to learn and help one another grow You exhibit our core values Work Perks that You Need to Know About: Flexible work programs that support work life balance. We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Molson Coors is committed to a diverse and inclusive workplace. We're an equal opportunity employer and invite applications from candidates of all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .
Apr 21, 2024
Full time
Requisition ID: 30594 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in our core Values. We believe in our brands and our people, and that diversity WITH inclusion is the key to a winning team culture. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you. The Headlines: In the role of Manager, Sensory Services working in Milwaukee, WI you will be part of the Quality Services Team. You will provide leadership and is responsible for developing, implementing, and verifying the effectiveness of Molson Coors North America sensory programs. You will lead and prioritizes the work of a team of sensory professionals. In addition to this, you will plan, design, develop, execute, and manage routine and advanced sensory projects and programs on beer, products associated with the brewing process, flavored malt beverages, seltzers and new beverage categories in support of broader efforts for the Molson Coors Integrated Supply Chain organization. This includes interplant evaluations, competitor evaluations, international licensee evaluations, co-man evaluations, new product and packaging innovation, and process, product, and packaging improvements. Establishes and administers brewery-wide sensory program. You will assure sensory consistency across 11 large domestic breweries, craft breweries and numerous international licensee breweries. This role will develop and maintain flavor profiles that define sensory characteristics of all Molson Coors brands. You will be responsible for development and execution of sensory panel training and panel monitoring programs to ensure accurate and reliable sensory data across multiple beverage categories. This position reports to Sr. Mgr Quality Services and works closely with internal partners including Quality, Brewing, R&D and Innovation teams. The Responsibilities: Manages and develops all sensory testing at the corporate and brewery level for quality monitoring programs, process and product improvements, new product and packaging innovations, cost saving projects and flavor stability initiatives Identifies, develops and manages complex sensory projects. Plans, designs, executes and analyzes sensory projects and programs. Recognized SME across a wide range of sensory and statistical methods, consulting on sensory test designs and interpretation of sensory results. Develops and implements new sensory testing methods/procedures. Develops and maintains sensory standards and test methods. Develops and manages taste panelist training and performance assement programs. Develops lexicons for new beverage categories The Other Qualifications: You are an authentic leader. You value and respect differences and believe diversity with inclusion is the key to collaboration and a winning team culture You have a Bachelor's degree in Food Science or science related field with 7 years of sensory experience OR a Master's Degree or Certification in Sensory Science with 5 years sensory experience You have advanced knowledge of the principles and techniques of sensory evaluation of beverages as they apply to brewing and other beverage categories You have advanced knowledge and use of statistical methods such as analysis of variance, multi-variant analysis of variance, regression analysis, correlation analysis, factor analysis and principle component analysis for the treatment of sensory data You have in-depth knowledge of the brewing process and the ability to troubleshoot flavor issues You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities You build relationships and collaborate to get to the desired outcome You take accountability for results - acting with integrity and honoring commitments You have a thirst for learning - you are always looking for ways to learn and help one another grow You exhibit our core values Work Perks that You Need to Know About: Flexible work programs that support work life balance. We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Molson Coors is committed to a diverse and inclusive workplace. We're an equal opportunity employer and invite applications from candidates of all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .