15128 hospitality jobs found

Position Description Summary: The Cook provides a supreme dining experience to guests by preparing high quality meals. The Cook's main goal is to ensure that guests will always enjoy exceptional dining experiences. Cleanliness of the food service area and equipment is top priority in this position. The Cook's main goal is to execute dishes and food at 100% recipe adherence. The cleanliness of the kitchen area/work area is a top priority.  The Cook's responsibility will include maintenance of a safe work environment and proper food and supply storage. The Cook must be able to work well under pressure, detail-oriented, and have the ability to multi-task. Duties and Responsibilities: Exceed First Class Service standards and behavior with every guest, business partner and peers. Follows recipes and/or product directions for preparing, seasoning, cooking, tasting, carving and serving food items. Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety. Samples products, follow menus, estimate food requirements, check production and keep records to accurately plan production requirements and requisition supplies and equipment as needed. Practices excellent food safety and sanitation practices. Regularly restocks all kitchen supplies and food items required for service. Assist with ordering and planning food supplies.  Reports necessary equipment repair and maintenance to management. Assist with training new cooks and other restaurant staff and offering assistance as needed. Monitor proper rotation and dating of prepped and food items Maintain clean organized work environment that is free of safety hazards. Other duties as assigned. Position Qualifications: High School diploma or GED; Training from a culinary school will be an asset Requires a minimum of 1 year of closely related cooking experience, work experience in high volume or fast casual dining restaurant environment preferred Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers. Food handler's card may be required according to local and or state regulations. California Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest Ability to work various shifts in a 7/365 team-oriented environment Excellent customer service skills and an ability to communicate effectively Self-starter able to prioritize and handle various tasks simultaneously Ability to adapt to changing priorities and unexpected situations Proficiency required in reading, writing and mathematics Ability to lift a minimum of 50 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances. Standing for long periods of time and the ability to work in environment with varying temperatures

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Food preparation at 100% recipe adherence. Follows recipes and/or product directions for preparing, seasoning, cooking, tasting, carving, portioning, and serving food items. Follow production prep list and keep accurate records to accurately. Requisition supplies and equipment as needed. Ability to use knives, slicers, and kitchen equipment efficiently and safely. Wash, slice, and peel items on prep list. Follow recipes. Store prepared food items safely and ensure they are properly date labeled. Follow all brand standards including those related to food safety, sanitation, operational excellence, or guest satisfaction. Practices excellent food safety and sanitation practices. Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety. Regularly restocks all kitchen supplies and food items required for service. Assist with ordering and planning food supplies, as directed by the supervisor. Reports necessary equipment repair and maintenance to management. Monitor proper rotation and dating of prepped food items and storage areas. Maintain a clean and organized work environment that is free of safety hazards. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program No late nights Associate recognition Programs Merchandise and dining discounts How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. Minimum Requirements Applicants will be required, as permitted by applicable law, to provide evidence of full vaccination against COVID-19 by date of hire, with exceptions only as required by law.

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How You can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. Must have a passion for the guest! Maintain a professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and grooming standards. Be a visible presence, available to members of your team, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary. Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. Drive top line sales and profitability. Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.   Position Qualifications: 3-5 years of experience restaurant management experience. Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion. Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances. Standing for long periods and the ability to work in an environment with varying temperatures. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs. Proficiency required in reading, writing, Microsoft Office, and mathematics.

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

https://recruiting.ultipro.com/PAR1026PARS/JobBoard/b9883763-2d52-4511-a00a-57166395312c/OpportunityDetail?opportunityId=850b58bb-36a7-410b-ab3c-28da68bd6bdc

POSITION SUMMARY: At Paradies Lagardère, our mission is maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. Crew Members are responsible for preparing products according to operational and quality standards and serve them with enthusiasm in a clean and fast paced environment. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. In joining our team, you commit to supporting this mission by demonstrating our service standards at all times, and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. DUTIES AND RESPONSIBILITIES All Paradies Lagardère positions, including the Crew Member, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment. • Must have a passion for the guest! • Must say “Yes”, “Please”, and “Thank You”! • Must smile often! • Exceed First Class Service standards and behaviors with every guest, business partner, and peers. • Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes. • Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. • Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. • Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. • Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately. • Respond to guest inquiries and requests in a timely, friendly, and efficient manner. • Assist with new team member training by positively reinforcing successful performance and helping as needed. • Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation. • Maintain a clean organized work environment that is free of safety hazards. Duties may include but are not limited to removing trash, sweeping, mopping, and cleaning dishes. • Receive positive Secret Shopper scores. • Ask correct SMG related questions for positive comments. • Be compliant with all local, state, federal laws and regulation including those relating to food safety. • Adhere to Brand standards and systems. • Prepare all products following appropriate recipes and procedures. • Ability to take direction and collaborate in a team environment. • Other duties as assigned. Requirements Applicants will be required, as permitted by applicable law, to provide evidence of full vaccination against COVID-19 by date of hire, with exceptions only as required by law. EDUCATION, EXPERIENCE, CERTIFICATIONS: • High School diploma or GED • Food and Beverage experience is preferred but not required • Able to work in a high energy and demanding environment. • Knowledge of math to figure cost, make change, and cash handling procedures. • Efffective communication skills and able to work independently as well as with other team members • Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers. POSITION QUALIFICATIONS: • Ability to work various shifts in a 7/365 team-oriented environment. • Excellent customer service skills and an ability to communicate effectively, in English. • Self-motivated, leadership and organizational skills. • Positive interpersonal skills. • Self-starter able to prioritize and handle various tasks simultaneously. • Ability to adapt to changing priorities and unexpected situations. • Proficiency required in reading, writing, and mathematics, in English. • Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances. • Standing for long periods of time and the ability to work in an environment with varying temperatures. This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept. Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system. Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. Requirements Applicants will be required, as permitted by applicable law, to provide evidence of full vaccination against COVID-19 by date of hire, with exceptions only as required by law. Qualifications Behaviors Preferred Dedicated :   Devoted to a task or purpose with loyalty or integrity Team Player :   Works well as a member of a group Enthusiastic :   Shows intense and eager enjoyment and interest

POSITION SUMMARY: At Vino Volo (a Paradies Lagardère Company), our mission is to change how people experience great wine. We are passionate about connecting with each of our guests on multiple levels. From our quality tapas-style food offerings to the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. The Associate is responsible for charming and captivating Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar, in the tasting lounge, or in the retail section of the store. They deliver exceptional customer service by interacting with guests in a friendly and timely manner, using their complete knowledge of wine and food menus to take orders, answer questions and make suggestions. You will create and deliver first-class experiences for the traveling public by impressing customers with the Vino Volo experience. The primary goals of the Associate are to 1) impress customers with the quality of the Vino Volo experience; and 2) sell flights, glasses, food pairings and retail bottles of wine to these same customers. In joining our team, you commit to supporting this mission by demonstrating our service standards at all times and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected. DUTIES AND RESPONSIBILITIES All Vino Volo positions, including the Associate, require that you embody a positive company image by providing courteous, friendly, and efficient service with to customers and team members at all times. We invite you to embrace our family culture by following the Vino Volo core values: Be Extraordinary, Cultivate Community, Plant and Grow, and Share the Wine. The following are intended as basic requirements.  Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience.  These requirements/functions may change throughout their employment. DUTIES AND RESPONSIBILITIES: Must love and take care of guests! Must have a passion for guest service. Exceed First Class Service standards and behavior with every guest, business partner, and peers. Treat guest and peers in accordance with the core values of the company Warmly greet and acknowledge guests promptly. Present the menu, answers questions, and makes suggestions regarding wine, food, and service. Engage with guests in a friendly and professional manner. Create a lasting first and last impression. Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with our pricing guidelines Actively up-sell guests on food, wine and merchandise in order to enhance their experience Totals bill accurately and accept payment following established guidelines. Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures. Know all specials and back-bar offerings Build guest loyalty and enhance selling skills through the use of available training materials. Works together with fellow employees and management to ensure that all guests have the best experience possible. Following our service standards which requires having a positive attitude and the ability to work well under pressure with cooks and other staff. As an Associate, we expect that you assume the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand. Maintain a clean organized work environment Support other areas of the bar as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation. Responds appropriately to guest concerns. Complete all side work duties which may include sweeping and mopping. Enthusiastically supports decisions once they have been made by management. Maintain current adult beverage certification. Ensure responsible service of alcohol. Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety. Other duties as assigned.   EDUCATION, EXPERIENCE, CERTIFICATIONS: High school diploma or equivalent required; two-year college degree is favored. Work experience must include one or more years as a server in a well-respected full-service restaurant, wine bar or equivalent position in the hospitality industry. All applicants must be 21 years of Age POSITION QUALIFICATIONS: Skilled at and enjoys delivering excellent customer service Enthusiasm for wines and a desire to learn more about wines Highly responsible and reliable Serve Safe certification for alcohol and food handling Experienced with and proficient in using retail point-of-sale systems Successfully passing required TSA screening and background check 21 years of age or older (must be able to taste and evaluate product) Ability to communicate in English effectively, both orally and in writing. Able to work overtime or late into the evening in the event of flight delays. Able to carry and balance a flight of wine Able to push, pull, lift and/or carry up to 50 pounds

Your career deserves...   MORE   OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire.   We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Monthly Bonus Potential Fun Work Environment Medical Benefits Company Paid Time Off Paid Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts How you can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. Build a great workplace for st rong performers by promoting and driving an engaged workforce, career development,  and  learning. Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. Drive top line sales and profitability Identify opportunities and solve them Maximize resources to improve process and grow the business Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences  

A world class University sets the table for living and learning engagement by providing a hospitality experience that fosters community, prioritizes health, cultural connection and religious sensitivity, challenges food systems convention, and relentlessly innovates.   Harvard University Dining Services (HUDS) advances the mission of Harvard University through its multiple food and beverage venues on campus. The Residential Dining program, central to Harvard’s House Life and the hub for community building, literally sets the table for the kinds of connections that uniquely happen over a shared meal. Undergraduate dining halls serve as a student’s home kitchen, where they experience personalized hospitality and familiarity to support their individual needs. HUDS’ Residential Dining program seeks a Chef de Cuisine with a genuine passion for food and a commitment to a diverse, delicious, nutritious, and sustainable food. Beyond simple foodservice, HUDS undergraduate dining halls are spaces for student and faculty engagement and advocacy, celebrating diversity and inclusion through shared food experiences, and developing solutions to global food systems challenges through real-world applications.   Reporting directly to and under the leadership of the General Manager, the Chef de Cuisine leads the culinary execution of a delicious, safe dining experience at Quincy House, an upperclass residences for students at Harvard College, and the connected kosher kitchen.  The Chef de Cuisine ensures the outstanding daily culinary experience with a focus on food quality and providing maximum customer satisfaction to students and key House stakeholders. Simultaneously, the individual must lead, motivate, train and nurture a culinary team of hourly staff committed to satisfying with every bite.     Operational Management Lead a team of culinary and service staff in the overall management of a dining location and large volume catering in full compliance with all food, occupational safety rules and regulations and customer service expectations.   Execute the seasonal cycle menu, as drafted by the Director for Culinary Operations, at every meal. Participate in the development and refinement of the menu, as part of the broader residential dining culinary team, including contributions for new concepts and recipes, as well as refinements that ensure accurate and executable recipes Implement all HUDS and University quality assurance policies and procedures related to food, sanitation, equipment and facility maintenance and management, safety. Use HUDS’ menu management system, FoodPro, to ensure cost control and and manage inventory. Plan, organize and execute simple to complex catered indoor-outdoor events including, but not limited to in-house catered events, campus-wide events and commencement week events. Ensure all kitchen equipment and related physical space (i.e.: dishwasher, ovens, refrigeration, exhaust, etc) is operational and in good repair. Submit requests for repair as needed. Develop and maintain positive and professional relationships within the community. Provide outstanding customer service and ensure specialty diets and other nutritional needs are met.   Safety and Sanitation Conduct weekly cooks’ meetings, including agendas and minutes.  Maintain sanitation standards in compliance with city and state laws, Harvard Environmental Health and Safety regulations, and departmental and HACCP policies. In accordance with HUDS standards, ensure the cleanliness and sanitation of the entire back of house, including kitchens, storerooms, refrigerators, freezers, loading dock, and common areas.   Fiscal Management In collaboration with Management, ensure financial viability of assigned Unit through development and management of a budget based on realistic goals. To ensure all financial related tasks are completed in a timely and accurate manner. Assist with developing and managing the annual operational budget which includes, but is not limited to management of MORS, estimation and management of food and labor cost goals. Ensure all fiscal policies, payments and reporting are completed per University standards and all record-keeping is maintained in accordance with University policy.   Employee and Labor Management Provide leadership and direction to a diverse unionized, non-exempt workforce. Develop and maintain a positive and collaborative working environment that promotes, open communication, consistency, fairness, and opportunities for continuous learning while achieving the vision and mission of HUDS and the University. Interview candidates and hire based on approved staffing pattern and budget. Complete culinary probationary employee evaluation form as required. In collaboration with HUDS’ culinary team, develop and implement relevant trainings to increase knowledge and ability of cooks and other kitchen staff. Ensure performance expectations and work rules are clearly communicated and implemented via regular coaching, mentoring and regular staff meetings. In consultation with Human Resources, imposes corrective action measures and participate as needed in grievances while complying with the terms of the Collective Bargaining Agreement and University policy and procedure. In collaboration with Management Team, ensure timekeeping system is accurately and regularly maintained. Process timecards and absence requests per HUDS policy and procedure.  

A world class University sets the table for living and learning engagement by providing a hospitality experience that fosters community, prioritizes health, cultural connection and religious sensitivity, challenges food systems convention, and relentlessly innovates.   Harvard University Dining Services (HUDS) advances the mission of Harvard University through its multiple food and beverage venues on campus. The Residential Dining program, central to Harvard’s House Life and the hub for community building, literally sets the table for the kinds of connections that uniquely happen over a shared meal. Undergraduate dining halls serve as a student’s home kitchen, where they experience personalized hospitality and familiarity to support their individual needs. HUDS’ Residential Dining program seeks an Assistant Manager who enjoys creating a welcoming dining environment that celebrates diverse, delicious, nutritious, and sustainable food. Beyond simple foodservice, HUDS undergraduate dining halls are spaces for student and faculty engagement and advocacy, celebrating diversity and inclusion through shared food experiences, and developing solutions to global food systems challenges through real-world applications. The Assistant Manager is an ambassador for those values in our dining operations.   Reporting directly to the Unit or General Manager, the Assistant Manager provides support and oversight to the dining operation.  in the Assistant Manager works to ensure that all aspects of the business (includes catering and board program as applicable) are executed smoothly, providing maximum customer satisfaction to students, Faculty Deans, faculty and University guests; while also facilitating a unified, mutually supportive team of exempt and non-exempt employees in the delivery of a delicious, welcoming experience for our guests.      Responsibilities include, but are not limited to:   Operational Management   Lead and inspire a team of non-exempt service staff in the overall management of a residential dining operation providing an extraordinary hospitality experience which exceeds customer expectations while fully complying with all food quality and cost standards and occupational safety rules and regulations.   Ensure high standards are consistently met via the implementation of all HUDS and University quality assurance policies and procedures related to food, sanitation, equipment and facility maintenance and management, safety, etc. Assist with the monitoring FoodPro menu and inventory management system including, but not limited to: ensuring cost control and mitigation of loss prevention, completion of weekly inventory audits; maintenance of appropriate inventory levels based on menu needs, etc. Develop and maintain positive and professional relationships within the community, where all perspectives on food are celebrated and supported. Provide outstanding customer service and ensure specialty diets and other nutritional needs are met. Ensure all kitchen equipment and related physical space (i.e.: dishwasher, ovens, refrigeration, exhaust, etc) is operational and in good repair. Alerts manager of needed repairs. Ensure Unit’s physical plant is clean, organized and in good repair. This includes, but is not limited to: walls, ceilings, floors, storage and receiving areas, servery, kitchen space, dining rooms, etc.        Employee and Labor Management   Lead non-exempt workforce.  Develop and maintain a positive and collaborative working environment that promotes, open communication, consistency, fairness and opportunities for continuous learning while achieving the vision and mission of HUDS and the University.   Develop and maintain positive, professional relationships with front line service staff via regular meetings, two-way communication, timely feedback, collaboration, and consistent visibility in the work unit. Assigns and directs the work of a team of hourly and temporary staff to ensure the delivery of excellent service. Addresses staff performance and recommends/delivers corrective actions as needed. Develop and maintain professional relationships with Union Shop Stewards. Interview candidates and hire based on approved staffing pattern. Complete probationary employee evaluation form as required. Provide hospitality training and mentoring to the team and exemplify the highest standards of customer service, care and respect, fr both co-workers and guests. Ensure performance expectations and work rules are clearly communicated and implemented via regular coaching, mentoring and regular staff meetings. In collaboration with Human Resources and HUDS Management, ensures employment practices are compliant with the current Collective Bargaining Agreement and all University personnel policy and procedures. Ensure Kronos timekeeping system is accurately and regularly maintained. Process timecards and absence requests in a timely manner and per HUDS policy and procedure. Use Kronos Dialer to fill open shifts in compliance with the Union Local 26 Contract and HUDS policies

What we’re looking for We are currently looking for a Maintenance Runner with a knack for fixing things to help out our guests. The Maintenance Runner position will assist in the maintenance needs of all Vacasa properties.  You will spend your days traveling conducting basic maintenance in our homes. Coming to the rescue of our guests by diagnosing urgent issues in our homes and helping support the guest operations team. What you’ll do Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes. Flexibility and adaptability is a must. Work as part of our operations team to support the day to day, running keys and coming to the rescue of any team member in need! Remove trash from homes Run linens to Housekeepers  Use your basic knowledge of maintenance tasks such as hanging pictures, fixing blinds and changing light-bulbs. Bring your skills and interest to learn home repairs including appliance trouble-shooting, cable/wifi troubleshooting, basic knowledge of HVAC systems and light plumbing [like fixing a leaky sink]. Correspond on a regular basis via email and phone with the Local team and Central team. Order, maintain and replenish maintenance supplies and inventory. The job duties described, are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. The skills you’ll need Communicator: proactively communicate with our guests, owners, housekeeping team, maintenance team and local/central teams via email, phone, and in person. Problem Solver: at Vacasa, we always seek to head problems off at the pass, but chaos theory prevails and we can't pre-solve for everything. When something doesn't go according to plan, you will need to go into action and work with teams across Vacasa to turn problems into opportunities. Can do/will do attitude: when guests are on vacation, we are our busiest. A willingness to help when needed is essential. This will include weekends and holidays. Natural born leader: as a Maintenance Runner, you will need to take charge and rescue the tasks at hand. Your ability to think on your feet, be collective with your thoughts and have a positive way of interacting with others is essential. Computer Savvy: Our custom developed management software has set Vacasa apart as an industry leader. We use our system to manage all aspects of our business. While we will never ask you to do any coding, we will want you to be very comfortable using a computer. If you commonly find yourself saying, "I bet I can get on youtube and figure out how to do that.", you'll be just fine. Highly Organized: This position requires balancing competing priorities on a day to day and minute by minute basis. At Vacasa we are dedicated to providing the best tools possible to manage the workload, but there is a critical human piece that you will provide. We rely on you to balance those priorities and kick into action with your organization skills to manage the workload. Change Agent: At Vacasa, we firmly believe that every employee should be a stakeholder in improving our owner and guest experience. As an agent of change we will ask you to help identify areas where we have an opportunity to improve. The ability to lift up to 20 pounds     Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis Compensation $17/hourly Up to $100 per month car allowance for eligible employees What you’ll get Health/dental/vision insurance—100% coverage option based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute  Health & Dependent Care Flexible Spending Accounts based on hours worked Paid vacation & sick days Employee Assistance Program Career advancement opportunities Employee discounts  All the equipment you’ll need to be successful Great colleagues and culture Please visit our careers page to review our full benefits offerings