Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
May 07, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0847a3e9cc5f-9505
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
May 03, 2024
Full time
Job Description Job Description Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and d cor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI4f1caf9f5-
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
May 02, 2024
Full time
Description: Summary Provides excellent guest service across the organization by serving as manager on duty, assisting the Wayfinders, and providing support to partners throughout Rock City Gardens. Assists in the design, planning, and execution of Special Events in collaboration with the Senior Manager of Innovation. Under the direction of the Rock City Guest Relations Manager the Guest Relations Specialist is responsible for performing the following duties: Responsibilities Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values. Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. Maintains consistent physical presence across locations at and contiguous to Rock City Gardens to provide in-person support, partner relations development, and understanding of unique partner/location needs and operations. Serves as the Manager-on-Duty (MOD) and serves as a member of the Emergency Response Team. As MOD leads in facilitating daily gardens operations and special events, including daily set-up and tear-down of sound, lights, props, and décor, handling contracted talent (including payments), safety policies, procedures, both guest and partner questions/concerns, and other event-related activities. Assists the Wayfinders and Hospitality Ambassadors training and monitors the progress of new partners to ensure that they are properly trained and providing excellent guest service. Covers Guest Relations Ambassador's breaks by answering all incoming calls in a positive, friendly, and professional manner, providing information, and encouraging potential guests to visit our attractions. Communicates with managers of other teams regarding any partner or guest questions that arise while on duty. Serves as a Wayfinder by providing an exciting guest experience while being directional along the path of the gardens. Ensures that company policies are followed through leading by example and communicating questions and concerns with the Guest Relations Manager on a regular basis. Assists the Guest Relations Manager with Community Partnership functions at the events and Contract Performer relations as needed. Assists with administrative tasks including sign requests, work orders, and related items. Working with the Guest Relations Manager and the Marketing team, serving as an escort and/or coordinator for media visits when needed. Serves as point of contact to respond to guest requests, feedback, and questions, in a manner that reflects excellence and professionalism to achieve positive outcomes for SRC Inc. Proactively engages with guests throughout the gardens. Assist Rock City Gardens partners as needed. Adheres to the organization's processes and procedures, ensuring these are consistently followed at all times. Performs other duties as assigned by management. Requirements: Qualifications High school diploma or GED required. Minimum 2 years' experience in Hospitality, Guest Service, and/or Event environment preferred. At least 1 year of leadership experience preferred. EMT or EMR certification a plus. CPR and First Aid certification required, or willingness to get certified when placed in the position. Coordination and Team Leadership skills with the ability to motivate, develop, and oversee others. Ability to lead up to 20 partners. Possess a current driver's license. Must possess excellent computer skills and be proficient in MS Office, including Word, Excel, and Outlook. Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient, environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift/move up to 30 pounds. Required to walk, stoop, kneel or crouch frequently. Comfortable using ladders and/or lifts. Must be able to stand regularly. Compensation details: 18-18.25 Hourly Wage PI0cc025ebd6-
Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Kihei restaurant is looking to grow our FOH team with experienced Service Specialists who are positive, outgoing, and fun! This position is a combined role where you will be running food, bussing, and serving our guests. We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! Approximately $32 to $35/hour (tips + base rate of $12.75) Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Apr 26, 2024
Full time
Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Kihei restaurant is looking to grow our FOH team with experienced Service Specialists who are positive, outgoing, and fun! This position is a combined role where you will be running food, bussing, and serving our guests. We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! Approximately $32 to $35/hour (tips + base rate of $12.75) Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary: A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 08, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary: A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
May 08, 2024
Full time
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!For this position, pay will be variable by location - See additional job details and benefits below Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
May 08, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!For this position, pay will be variable by location - See additional job details and benefits below Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!For this position, pay will be variable by location - See additional job details and benefits below Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
May 08, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!For this position, pay will be variable by location - See additional job details and benefits below Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
$16 per hour - $16 per hour WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
May 08, 2024
Full time
$16 per hour - $16 per hour WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up!Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! $15.50 per hour - $15.50 per hour Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
May 08, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! $15.50 per hour - $15.50 per hour Our To-Go Specialist go all-in on ensuring our Guests can replicate our PASSION for quality in their own homes through our takeout service.Bring the Passion By Gather, package and check all takeout orders for accuracyInteract directly with our takeout Guests whether as walk-ins or curbside serviceStock and maintain takeout areas for efficiencyAnd on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app!Competitive pay, every weekShift meals - sides, salads, soups and more!Anniversary PayHome for the Holidays - Closed on Thanksgiving and ChristmasDiscounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!See full list here
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 08, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO's to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO's) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PI8edcdeec72d3-5298
May 07, 2024
Full time
Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we've helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO's to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO's) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PI8edcdeec72d3-5298
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
May 07, 2024
Full time
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $18 - $20 hourly Responsibilities: Mitigate customer complaints as needed Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Has experience answering telephone calls and troubleshooting stressful situations About Company A gathering place for wanderers and a resting place for free spirits, each Bluebird by Lark draws inspiration from the great American tradition of hitting the open road with the wind in your hair and the unexpected unfurling before you. There are unforgettable discoveries just miles from your doorstep, and life-changing experiences further afield-and we'll be waiting for you when you get there. Think of Bluebird as the friend who discovered the coolest new place and can't wait to show you around. A place where adventurers of all stripes gather around the fire to tell stories from the road. A place destined to become one of your favorite memories from along the way-because we know that it's the moments in-between that often mean the most to us. Website: Compensation details: 18-20 Hourly Wage PI151cf2674f75-8504
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
May 07, 2024
Full time
Hand & Stone Franchise Corporation is currently seeking a Compliance Specialist. ABOUT US Hand & Stone is the fastest-growing massage and facial franchise in the United States. The Hand and Stone Brand was launched in 2004 by founder John Marco, and today now boasts over 550 open locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services. The Hand & Stone community is made up of our clients, our franchise owners and their team members, our company team members, our vendors, and our shareholders. By joining this community, you will have the opportunity to participate in building a world-class franchise brand, dedicated to delivering health and wellness services to anyone seeking care in a professional, accessible, and convenient manner. Our community operates on a foundation of mutual respect and courtesy to all we interact with and support. Our core values are: We deliver professional service. We are driven by innovation. Community is our core. We leverage data to optimize performance. We believe in steady and sustainable growth. OUR PHILOSOPHY Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples. What We Offer: High growth opportunities in a thriving brand. Medical, Dental, and Vision Insurance Voluntary benefit options - Accident, Cancer, Critical Illness, Life Insurance, Hospital Indemnity, Short- and Long-Term Disability 401(k) Plan with a Company match Free monthly massage or facial service Paid Time Off Job Summary : A Compliance Specialist plays a crucial role in ensuring that a spa operates within the bounds of Hand and Stone's operations policies, relevant laws, regulations, and industry standards. They are responsible for developing, implementing, and monitoring compliance programs, policies, and procedures to mitigate risks and maintain the highest ethical and legal standards. The Compliance Specialist also assists in educating and training spa employees on compliance matters. The Compliance Specialist plays a critical role in ensuring the organization's adherence to legal and regulatory requirements, ethical standards, and industry best practices. This position requires a commitment to integrity, attention to detail, and the ability to adapt to changing regulatory landscapes. Key Responsibilities: Franchise Compliance: Stay current with Hand and Stone's operations policies as they pertain to spa risk management compliance. Address compliance issues as they arise from quarterly audits. Risk Assessment: Analyze the potential impact of compliance issues and advise on necessary corrective actions. Policy Development: Ensure policies are clear, concise, and accessible to spa owners and management. Training and Education: Provide compliance training to spa management to ensure they understand their responsibilities and the potential consequences of non-compliance. Develop training materials and communication strategies to promote awareness of compliance issues. Auditing and Monitoring: Conduct quarterly audits and assessments to monitor compliance with established policies and procedures. Report findings to management and recommend corrective actions as necessary. Reporting and Documentation: Maintain accurate records of compliance activities and violations, as well as actions taken to address non-compliance. Investigations: Collaborate with other departments to gather information and evidence during investigations. Continuous Improvement: Participate in the development of compliance strategies that promote best practices and efficiency. Make recommendations for improving compliance-related processes and systems. Qualifications: Bachelor's degree is a plus. Excellent analytical and problem-solving skills. Strong attention to detail and organizational skills. Effective communication and interpersonal skills. Ability to work independently and as part of a team. Hand & Stone Massage and Facial Spa is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI448f378e560b-4755
Delavan Lake Lawn Management LLC
Delavan, Wisconsin
Job Description Job Description Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO s to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO s) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PIc97efe5f5-
May 07, 2024
Full time
Job Description Job Description Position Title: WEDDING SPECIALIST Location: Lake Lawn Resort - Delavan, WI Position Type: Full Time Education Level: None Travel Percentage: None Job Shift:Any Job Category: Hospitality - Hotel Description: Lake Lawn Resort team members have always been the true heart and soul of our story. Since 1878, we ve helped create life-long memories that span generations. We take pride in making every lakeside experience memorable for our guests through amazing team members like you. We are deeply committed to our core values which influence all our interactions, with our guests, clients, team, and our community. We create engaging and impactful environments that connect people and allow our talented and passionate team members to thrive. Please join us on our lakeside journey as part of our dynamic team at Lake Lawn Resort. A Wedding Specialist is responsible for the servicing of clients. They will meet with clients to discuss details of their programs and create the BEO s to be distributed to departments and clients. They will possess excellent organizational and communication skills. They will tour clients of the facility. Sells banquets and banquet service to organizations and individual. Use suggestive selling techniques to enhance group programs and increase revenues. Handles incoming inquires and books premium business. Sell, plan and follow through on all wedding inquires. Respond to walk-in sales and banquet business as required. Assists the Director of Sales and/or Senior Sales Manager in marketing through outside sales and telemarketing in regards to Group rooms, F & B, Golf, Activities, Spa and Marina. Plan details of booked functions with group contracts for assigned markets and designated clients. Gathers as much information as possible so each function can proceed smoothly. Prepares banquet event order (BEO s) forms clearly and detailed after conclusion of interview and booking with client. Assist group guests with any special requests, problems, or concerns that may arise. Work closely with the appropriate food and beverage departments to ensure proper guarantees and arrangements are made in order to establish and maintain group satisfaction. Coordinate outside contract services for assigned groups and post charges accordingly. Coordinate all audio-visual requests for all assigned groups through the audio-visual contractor. Follow through on all billings, credits and discrepancies on a timely basis for all assigned groups to facilitate timely payment. Attends catering, sales and food and beverage meetings as scheduled. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Qualification: Three (3) years or more of wedding planning experience in a resort/hotel setting High School diploma, and/or college degree or equivalent experience in the marketing of food and beverage Proven sales and supervisory experience in resort food and beverage Proficiency in Springer Miller, Microsoft Word, Excel and Delphi Need to have a valid driver's license. While performing the duties of this job, the employee is regularly required to sit and/or stand; use hands to finger, hands to feel; and occasionally reach with hands and arms. The employee frequently is required to walk; and talk or hear. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The position is indoors and outdoors; and is exposed to hot, humid and/or cold conditions at times. The noise level in the work environment is usually moderate to loud. The staff member will work in a high traffic/high volume business environment and will be required to spend a majority of their time standing/walking and/or sitting at their desk. PIc97efe5f5-
JOB SUMMARY: Drives revenue by recruiting, managing and developing a book of VIP patrons. Must be 21 years or older and fluent in the Chinese lanagage. ESSENTIAL JOB FUNCTIONS: Relays and amplifies the benefits of Caesars Rewards membership and associated amenities Establishes and maintains the good will of VIP patrons through personal interaction Represents Horseshoe Baltimore at on-property and off-property events. Drives incremental income through booked trips and increased patron loyalty Extends invitations and books patrons for special events Books patron travel and hotel to Caesars Entertainment locations Analyzes patron account data to make strong business decisions for extending comps, event invitations and incentives to drive business Conveys terms of loyalty program and incentives to current and future patrons Serve as Caesars Entertainment Brand Ambassador Partners and develops trusted relationships with other departments and team membersEDUCATION AND EXPERIENCE: Bachelor's Degree or comparable experience preferred Minimum of 5 years in gaming, marketing, entertainment or public relations Proven customer service and telemarketing experience QUALIFICATIONS: Fluent in speaking and writing Chinese (Mandarin & Cantonese) Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese) Knowledge and understanding of Chinese culture, customs and traditions Thrives and excels in being a member of a high-performance team Mastery in making patrons feel special / Family Style Service Excellent English-language writing and verbal communication skills Excellent personal and mass email writing skills Excellent phone, text and telemarketing skills Computer literate and proficient keyboard typing skills Ability to quickly grasp and use computer apps, programs and databases Comfortable with managing administrative responsibilities Ability to adapt in an ever-changing work environment Proven account management analytical skills Ability to develop work strategies and manage multiple job responsibilities Proven ability to solve guest issues with integrity and professionalism especially when dealing with high pressure circumstances Must possess strong relationship building skills and demonstrate the ability to influence and partner with all internal departments Must be able to work flexible hours including weekends / holidays and accommodate last minute schedule changes Must be able to work outside of scheduled work hours and be on call 24/7 Ability to manage confidential and sensitive information. Serve as a role model to other Caesars Entertainment Team Members and as a citizen of the community Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to move in and around on the casino floor quickly Visual and auditory range must include immediate environment Must be able to operate necessary office equipment (printers, computers, etc.) Must have the ability to push, pull, reach, bend, twist, stoop, lift and kneel Must be able to work in a noisy environment and may be exposed to guests who use tobacco products Must maintain clean appearance and dress in professional business attire (Formalapparel, costuming or company issued branded clothing will be required from time totime.)
May 06, 2024
Full time
JOB SUMMARY: Drives revenue by recruiting, managing and developing a book of VIP patrons. Must be 21 years or older and fluent in the Chinese lanagage. ESSENTIAL JOB FUNCTIONS: Relays and amplifies the benefits of Caesars Rewards membership and associated amenities Establishes and maintains the good will of VIP patrons through personal interaction Represents Horseshoe Baltimore at on-property and off-property events. Drives incremental income through booked trips and increased patron loyalty Extends invitations and books patrons for special events Books patron travel and hotel to Caesars Entertainment locations Analyzes patron account data to make strong business decisions for extending comps, event invitations and incentives to drive business Conveys terms of loyalty program and incentives to current and future patrons Serve as Caesars Entertainment Brand Ambassador Partners and develops trusted relationships with other departments and team membersEDUCATION AND EXPERIENCE: Bachelor's Degree or comparable experience preferred Minimum of 5 years in gaming, marketing, entertainment or public relations Proven customer service and telemarketing experience QUALIFICATIONS: Fluent in speaking and writing Chinese (Mandarin & Cantonese) Able to translate scripts and marketing materials in Chinese (Mandarin & Cantonese) Knowledge and understanding of Chinese culture, customs and traditions Thrives and excels in being a member of a high-performance team Mastery in making patrons feel special / Family Style Service Excellent English-language writing and verbal communication skills Excellent personal and mass email writing skills Excellent phone, text and telemarketing skills Computer literate and proficient keyboard typing skills Ability to quickly grasp and use computer apps, programs and databases Comfortable with managing administrative responsibilities Ability to adapt in an ever-changing work environment Proven account management analytical skills Ability to develop work strategies and manage multiple job responsibilities Proven ability to solve guest issues with integrity and professionalism especially when dealing with high pressure circumstances Must possess strong relationship building skills and demonstrate the ability to influence and partner with all internal departments Must be able to work flexible hours including weekends / holidays and accommodate last minute schedule changes Must be able to work outside of scheduled work hours and be on call 24/7 Ability to manage confidential and sensitive information. Serve as a role model to other Caesars Entertainment Team Members and as a citizen of the community Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS: Must be able to sit, stand or walk for long periods of time (4 hours) Must be able to move in and around on the casino floor quickly Visual and auditory range must include immediate environment Must be able to operate necessary office equipment (printers, computers, etc.) Must have the ability to push, pull, reach, bend, twist, stoop, lift and kneel Must be able to work in a noisy environment and may be exposed to guests who use tobacco products Must maintain clean appearance and dress in professional business attire (Formalapparel, costuming or company issued branded clothing will be required from time totime.)
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
May 01, 2024
Full time
Front Desk Specialist Non-profit organization is Uptown Charlotte has several positions for front desk specialists to support the daily management of the facility. Positions are available for 1 st , 2 nd and 3 rd Shift. This is a contract to Hire position with a payrate of $16.00 with a good benefits program once you are permanent located in the East Side of Uptown Charlotte NC. ESSENTIAL FUNCTIONS Provides basic needs assistance to guests accessing the facility. Must show up for work consistently, on time and be trustworthy. Friendly, courteous, and welcoming while always greeting our guests. Remain professional under pressure and demonstrate responsible decision making in stressful and unexpected situations Patience, creativity, flexibility, and compassion Sensitivity to persons with disabilities and other minority populations Sensitive to cultural, economic, gender, and sexual orientation differences Explain program requirements to new guests Monitors facility activities to ensure a smooth delivery of services, effective and safe facility operations, and coordination of care with case managers and other agency personnel. Communicate effectively with guests in a professional and trauma informed manner. Completes data entry, incident reports, daily log, and other paperwork . OTHER RESPONSIBILITIES Adhere to the schedule and work shifts as assigned. Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations Document in shelter email shift communications thoroughly and diligently situations of note that occur during each shift, information if shared will be helpful in meeting the individual needs of individual guests, concerns that arose, etc. Complete ongoing training and education related to Low Barriere, Housing first and other best practices approach Completes HMIS training within the first 30 days Perform house-keeping duties tasks as needed Perform other duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED A Bachelor's degree preferred High school diploma or equivalent is required. Experience working with homeless or low income populations and experience working facilities supporting homeless or low income are preferred. Must be certified in CPR and First Aid or willingness and ability to complete certification within 60 days of hire. Ability to communicate effectively orally and in writing. interact appropriately with service partners, governmental agencies, volunteers, visitors, and clients. Key Words: Front desk Housekeeping Work Safety Safety Hospitality Customer Service Bachelor's Degree Requirement: Yes
$9.45 per hour - $17.00 per hour Our Winning Family Starts With You! Check out these great benefits! Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) Free Employee Meal! (limited menu) Weekly pay Anniversary pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills for current and future roles Discounts on cellphones, travel, electronics & much more! 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other That includes placing the health and safety of our team members and guests as a top priority We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a To Go Specialist, you recognize that people's lives are busy, and guests safely picking up food to-go has become even more important To Go Specialists ensure we deliver convenience without compromising quality or safety Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate. We'd love to welcome you home as the newest member of the Family!
May 01, 2024
Full time
$9.45 per hour - $17.00 per hour Our Winning Family Starts With You! Check out these great benefits! Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) Free Employee Meal! (limited menu) Weekly pay Anniversary pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills for current and future roles Discounts on cellphones, travel, electronics & much more! 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other That includes placing the health and safety of our team members and guests as a top priority We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a To Go Specialist, you recognize that people's lives are busy, and guests safely picking up food to-go has become even more important To Go Specialists ensure we deliver convenience without compromising quality or safety Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate. We'd love to welcome you home as the newest member of the Family!
$16.30 per hour - $17.00 per hour Our Winning Family Starts With You! Check out these great benefits! Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) Free Employee Meal! (limited menu) Weekly pay Anniversary pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills for current and future roles Discounts on cellphones, travel, electronics & much more! 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other That includes placing the health and safety of our team members and guests as a top priority We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a To Go Specialist, you recognize that people's lives are busy, and guests safely picking up food to-go has become even more important To Go Specialists ensure we deliver convenience without compromising quality or safety Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate. We'd love to welcome you home as the newest member of the Family!
May 01, 2024
Full time
$16.30 per hour - $17.00 per hour Our Winning Family Starts With You! Check out these great benefits! Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.) Free Employee Meal! (limited menu) Weekly pay Anniversary pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills for current and future roles Discounts on cellphones, travel, electronics & much more! 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Because at Olive Garden, We're All Family Here! One key to our success is the high standards we set for ourselves and each other That includes placing the health and safety of our team members and guests as a top priority We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. As a To Go Specialist, you recognize that people's lives are busy, and guests safely picking up food to-go has become even more important To Go Specialists ensure we deliver convenience without compromising quality or safety Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate. We'd love to welcome you home as the newest member of the Family!
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "
Apr 29, 2024
Full time
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "