POSITION SUMMARY : Server provides food and beverage service tableside to residents, resident families and guests. This position maintains the cleanliness of the dining room, service stations, beverage machines, and all other work areas.
ESSENTIAL FUNCTIONS :
Serves meals and busses tables with a warm, friendly, courteous, respectful and engaging demeanor.
Helps Team Members and participates in setting up and breaking down dining room tables and wait stations prior to and following meals, ensuring that the dining room is prepared for the next meal.
Participates in the training of new Team Members.
Assists with dining service for special functions, private dining events, and special guests.
Clears tables, replaces linens, sets tables, and ensures that the dining room is clean and attractive.
Cleans equipment, furniture, appliances, floors, drains, storage area, refrigerator, freezer and sinks according to schedule.
Keeps the environment safe, clean, and free of clutter.
Stores and retrieves residents' assistive devices during mealtimes, ensuring that safety is never compromised.
Participates in and attends all required in-service training and education programs as scheduled.
Other duties as assigned.
COMPETENCIES : To perform the job successfully, an individual should demonstrate the following competencies:
Technical Skills - Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
Communication - Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.
Initiative - Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.
Flexibility - The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.
Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
Teamwork - Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
Professionalism - Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company's Guiding Principles:
o People First, Always
o We Exist to Serve our Members
o We Have a Responsibility to be Full