Heather Prailey

  • Bartender
  • Clearwater, FL, USA
  • Jun 19, 2019
Part time Bartenders

Work Experience

Jun 2019 - Jun 2019 Liberty Staffing
  • Assisted in setup and serving for closed events at the Tampa Bay Convention center.
Assoc. Tier II Support Engineer
Jan 2019 - Jun 2019 Tech Data
  • Provide the highest quality technical service for the Tech Data Shop sites
  • Provide support for tickets that are created in Service Center by the Tier 1 support team
  • Coordinate customer requests for technical support, working through to conclusion when the customer’s problem cannot be resolved directly by Tier 1 resources
  • Assist other Technical Support Engineers with support calls when asked
  • Experience with SQL, Access, Excel, and email functions
  • Experience and ability to work on his/her own without direct supervision.
  • Ability to mentor and lead other team members.
  • Ability to independently think through issues and come up with resolutions.
  • Report design, reliability, and maintenance problems or bugs to software engineering. Create defect records on all reported issues with supporting files and examples for development to create code fixes
  • Liaison between Tier 1 resources, development, and business managers


Mixology Certification – Alcoholic Beverage/Controlled Subs
Apr 2019 - May 2019 ABC Bartending

First Name


Last Name