HRI Hospitality
104 Market St, Shreveport, LA, USA
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
May 10, 2024
Full time
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
HRI Hospitality
Hyatt House Tampa Downtown, North Florida Avenue, Tampa, FL, USA
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Apr 29, 2024
Full time
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality
Homewood Suites by Hilton New Orleans French Quarter, 317 N Rampart St, New Orleans, LA, USA
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Apr 29, 2024
Full time
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
HRI Hospitality
104 Market St, Shreveport, LA, USA
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Apr 10, 2024
Full time
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Country Grocer - Cobble Hill
Ahousat, British Columbia (BC)
Our Cobble Hill store is eager to welcome a Bakery Clerk (Part-time) to their team! If you're a creative minded individual with a passion for yummy baked goods, we "knead" to meet you! The Job: Provide premier customer service by greeting customers and responding to questions; making recommendations when needed. Ensure all prepared bakery items are properly labeled, covered and rotated and that shelves are stocked. Process special orders on an as needed basis. Prepare and package cookies, cakes, bread, and decorate cakes. Perform other duties as require. What we need from you: A desire to provide outstanding customer service to our loyal customers. A high level of motivation and a proactive attitude. A heightened attention to detail and the ability to work effectively under pressure. An ability to prioritize tasks, follow directions and manage time. A desire to work both autonomously and with at team. A desire to comply with established department procedures and safe work practice. Scheduling Requirements: Must be available to work dayshift and weekends Wait, there's more! Get paid every Friday! Special Team Member Discount Program Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievements Job Types: Part-time, Permanent Pay: $16.75-$20.00 per hour Expected hours: 18 - 24 per week Benefits: Discounted or free food Flexible schedule Store discount Flexible Language Requirement: French not required Schedule: 4 hour shift 8 hour shift Day shift Holidays Work Location: In person
May 10, 2024
Full time
Our Cobble Hill store is eager to welcome a Bakery Clerk (Part-time) to their team! If you're a creative minded individual with a passion for yummy baked goods, we "knead" to meet you! The Job: Provide premier customer service by greeting customers and responding to questions; making recommendations when needed. Ensure all prepared bakery items are properly labeled, covered and rotated and that shelves are stocked. Process special orders on an as needed basis. Prepare and package cookies, cakes, bread, and decorate cakes. Perform other duties as require. What we need from you: A desire to provide outstanding customer service to our loyal customers. A high level of motivation and a proactive attitude. A heightened attention to detail and the ability to work effectively under pressure. An ability to prioritize tasks, follow directions and manage time. A desire to work both autonomously and with at team. A desire to comply with established department procedures and safe work practice. Scheduling Requirements: Must be available to work dayshift and weekends Wait, there's more! Get paid every Friday! Special Team Member Discount Program Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievements Job Types: Part-time, Permanent Pay: $16.75-$20.00 per hour Expected hours: 18 - 24 per week Benefits: Discounted or free food Flexible schedule Store discount Flexible Language Requirement: French not required Schedule: 4 hour shift 8 hour shift Day shift Holidays Work Location: In person
We are currently hiring Pastry Cooks and Production Bakers for our Langley and Fort Langley locations. Must be able to work early mornings (5:00am/6:00am). The ideal candidate is a team player who works well under pressure in a dynamic and fast paced environment. You will have the opportunity to learn from an experienced kitchen team and a master Pastry Chef. Create exceptional food with the best ingredients. Candidates must have pastry school education and/or a minimum of 3 years in the industry working in a similar position. Position Requirements: Knowledge of pastry making dessert finishing Knowledge of dessert production Math skills for count offs and measurements 3 years experience in a similar position Written and Spoken fluency in English Required Characteristics: A pleasant, energetic and cheerful disposition. Team-oriented, motivated, clean and organized. Able to adapt in difficult situations and handle pressure. Can complete detail-oriented work in a skilled and timely manner. Has an eagerness and capacity to learn. Able to follow Blacksmith Bakery recipes exactly as they are taught to you. Can be relied upon to complete complicated tasks. Exceptional communication skills in both written and spoken English. Ability to handle a fast-paced, busy and somewhat stressful environment while working. Willing to perform tasks such as cleaning and garbage handling. Education and Experience: Pastry education required. Enrolment or completion of the RED SEAL certification program through ITA an asset. Level 1 Food Safe, Safe Food Handling or BASICS.fst Food Handler Certificate. and Level 2 Food Safe. Physical Requirements: Able to lift and carry up to 50lbs safely and must be able to stand for very long periods of time. Able to work in warm conditions around equipment that generate heat. Other: Available to work very early mornings, weekends, holidays as necessary.
May 10, 2024
Full time
We are currently hiring Pastry Cooks and Production Bakers for our Langley and Fort Langley locations. Must be able to work early mornings (5:00am/6:00am). The ideal candidate is a team player who works well under pressure in a dynamic and fast paced environment. You will have the opportunity to learn from an experienced kitchen team and a master Pastry Chef. Create exceptional food with the best ingredients. Candidates must have pastry school education and/or a minimum of 3 years in the industry working in a similar position. Position Requirements: Knowledge of pastry making dessert finishing Knowledge of dessert production Math skills for count offs and measurements 3 years experience in a similar position Written and Spoken fluency in English Required Characteristics: A pleasant, energetic and cheerful disposition. Team-oriented, motivated, clean and organized. Able to adapt in difficult situations and handle pressure. Can complete detail-oriented work in a skilled and timely manner. Has an eagerness and capacity to learn. Able to follow Blacksmith Bakery recipes exactly as they are taught to you. Can be relied upon to complete complicated tasks. Exceptional communication skills in both written and spoken English. Ability to handle a fast-paced, busy and somewhat stressful environment while working. Willing to perform tasks such as cleaning and garbage handling. Education and Experience: Pastry education required. Enrolment or completion of the RED SEAL certification program through ITA an asset. Level 1 Food Safe, Safe Food Handling or BASICS.fst Food Handler Certificate. and Level 2 Food Safe. Physical Requirements: Able to lift and carry up to 50lbs safely and must be able to stand for very long periods of time. Able to work in warm conditions around equipment that generate heat. Other: Available to work very early mornings, weekends, holidays as necessary.
At Cactus Club Cafe, we love what we do, and we love the people we do it with. As one of the most innovative restaurant concepts in Canada, we are continuously celebrated as one of the country's best places to work. We firmly believe in creating a workplace where everyone feels welcome, supported and valued. Today, the restaurant is a national brand, and is experiencing the fastest growth in its history. Our Kitchen Supervisors advance their culinary journey by working with some of the world's finest menu offerings and teams of dedicated and talented cooks who share a passion for the culinary arts. Terms of Employment: Permanent, full time, flexible schedule with the ability to work day and late-night shifts. Salary: $18.50 per hour, 40 hours per week, and meal subsidy. Food discount on shifts worked. Anticipated start date: As soon as possible. Location: Cactus Coal Harbour 1085 Canada Pl, Vancouver, BC V6C 3E1. Kitchen Supervisor Job duties include and not limited to: Prepare and cook complete meals or individual dishes and foods. Cut, prepare and marinate food to recipe. Follow proper plate presentation that meets standards. Ensure inventory of food and supplies. Ensure cleanliness of the work environment and station. Maintain knowledge and understanding of Cactus products and menu offerings. and help determine related food and labour costs. Train kitchen partners in job duties, and sanitation and safety procedures. Ensure compliance with provincial/territorial food safe procedures. Supervise, coordinate and schedule the activities of kitchen partners who prepare, portion and serve food. Estimate and order ingredients and supplies required for meal preparation. Prepare food order summaries for Chef according to requests from guests. Establish work schedules and procedures. Maintain records of stock, repairs, sales and wastage. Supervise and check assembly of take-out orders. Ensure that food and service meet quality control and Cactus standards. May participate in the selection of kitchen partners and assist in the development of policies, procedures and budgets. Educational Requirements Working towards or completion of secondary school. Food Safe certificate is considered an asset. Previous Experience Previous employment as a cook and several years of experience in the hospitality industry is required. Skills Excellent communicator, self-motivated with a strong sense of accountability. Professional, principled and positive. A people developer with a knack for problem solving and quick decision making. Language Written and spoken English is required. We Will Hold ourselves to the highest standard as a Platinum member of Canada's 50 Best Managed Companies, a Top Employer for Young People, and one of Canada's 10 Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Provide experience in food costing and working with complex ingredients to create a variety of dishes Provide an unbeatable business education through carefully crafted training such as a mentorship program, Cactus University, and Red Seal support Ensure you work with a FUN team! Check us out on How to Apply By email: No walk-ins or phone calls please. Job Type: Full-time Pay: $18.50 per hour Expected hours: 40 per week Application question(s): Do you have previous line cook/hospitality experience? Education: Secondary School (preferred) Licence/Certification: FoodSafe (preferred) Work Location: In person
May 10, 2024
Full time
At Cactus Club Cafe, we love what we do, and we love the people we do it with. As one of the most innovative restaurant concepts in Canada, we are continuously celebrated as one of the country's best places to work. We firmly believe in creating a workplace where everyone feels welcome, supported and valued. Today, the restaurant is a national brand, and is experiencing the fastest growth in its history. Our Kitchen Supervisors advance their culinary journey by working with some of the world's finest menu offerings and teams of dedicated and talented cooks who share a passion for the culinary arts. Terms of Employment: Permanent, full time, flexible schedule with the ability to work day and late-night shifts. Salary: $18.50 per hour, 40 hours per week, and meal subsidy. Food discount on shifts worked. Anticipated start date: As soon as possible. Location: Cactus Coal Harbour 1085 Canada Pl, Vancouver, BC V6C 3E1. Kitchen Supervisor Job duties include and not limited to: Prepare and cook complete meals or individual dishes and foods. Cut, prepare and marinate food to recipe. Follow proper plate presentation that meets standards. Ensure inventory of food and supplies. Ensure cleanliness of the work environment and station. Maintain knowledge and understanding of Cactus products and menu offerings. and help determine related food and labour costs. Train kitchen partners in job duties, and sanitation and safety procedures. Ensure compliance with provincial/territorial food safe procedures. Supervise, coordinate and schedule the activities of kitchen partners who prepare, portion and serve food. Estimate and order ingredients and supplies required for meal preparation. Prepare food order summaries for Chef according to requests from guests. Establish work schedules and procedures. Maintain records of stock, repairs, sales and wastage. Supervise and check assembly of take-out orders. Ensure that food and service meet quality control and Cactus standards. May participate in the selection of kitchen partners and assist in the development of policies, procedures and budgets. Educational Requirements Working towards or completion of secondary school. Food Safe certificate is considered an asset. Previous Experience Previous employment as a cook and several years of experience in the hospitality industry is required. Skills Excellent communicator, self-motivated with a strong sense of accountability. Professional, principled and positive. A people developer with a knack for problem solving and quick decision making. Language Written and spoken English is required. We Will Hold ourselves to the highest standard as a Platinum member of Canada's 50 Best Managed Companies, a Top Employer for Young People, and one of Canada's 10 Most Admired Corporate Cultures Offer flexible scheduling and discounted shift meals Provide experience in food costing and working with complex ingredients to create a variety of dishes Provide an unbeatable business education through carefully crafted training such as a mentorship program, Cactus University, and Red Seal support Ensure you work with a FUN team! Check us out on How to Apply By email: No walk-ins or phone calls please. Job Type: Full-time Pay: $18.50 per hour Expected hours: 40 per week Application question(s): Do you have previous line cook/hospitality experience? Education: Secondary School (preferred) Licence/Certification: FoodSafe (preferred) Work Location: In person
Les Marches D'aliments Naturel Tau
Blainville, Quebec (QC)
Your rigor, your team spirit and your optimism make you a sought-after candidate. At TAU, we understand everything is a matter of balance. We want to be a partner in your health. In order to achieve that, we have given ourselves the mission to offer you high quality organic products. Whether it's for passion or to take care of you health, TAU will accompany you in your approach and will make you discover a variety of foods and products that will contribute to your health. JOB DESCRIPTION: Greet customers and take food orders as needed by providing product information and looking for ways to increase product sales; Prepare specialty coffees according to standards; Use a cash register and receive cash or credit / debit card payments from customers; Fill the coffee station and the cash register area; Maintain and fill the presentation area; Follow the company's operational policies and procedures including those related to health and safety to ensure the safety of all colleagues during their shift; Keep calm during busy periods or during special events to ensure compliance with standards and set a good example for the team; Perform other duties as needed. REQUIREMENTS: To have experience as a barista is an asset; To be well organized; To like the contact with people; To be interested by natural and organic food; To have a well-kept appearance. Job Types: Full-time, Part-time Benefits: Company events Dental care Discounted or free food Extended health care Flexible schedule On-site parking Store discount Vision care Work Location: In person
May 10, 2024
Full time
Your rigor, your team spirit and your optimism make you a sought-after candidate. At TAU, we understand everything is a matter of balance. We want to be a partner in your health. In order to achieve that, we have given ourselves the mission to offer you high quality organic products. Whether it's for passion or to take care of you health, TAU will accompany you in your approach and will make you discover a variety of foods and products that will contribute to your health. JOB DESCRIPTION: Greet customers and take food orders as needed by providing product information and looking for ways to increase product sales; Prepare specialty coffees according to standards; Use a cash register and receive cash or credit / debit card payments from customers; Fill the coffee station and the cash register area; Maintain and fill the presentation area; Follow the company's operational policies and procedures including those related to health and safety to ensure the safety of all colleagues during their shift; Keep calm during busy periods or during special events to ensure compliance with standards and set a good example for the team; Perform other duties as needed. REQUIREMENTS: To have experience as a barista is an asset; To be well organized; To like the contact with people; To be interested by natural and organic food; To have a well-kept appearance. Job Types: Full-time, Part-time Benefits: Company events Dental care Discounted or free food Extended health care Flexible schedule On-site parking Store discount Vision care Work Location: In person
We are hiring a new SERVER to join our team! The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes. If you have experience as a SERVER in a busy restaurant, we'd love to hear from you! DUTIES AND RESPONSIBILITIES: Genuine is the best; a memorable dining experience is always the focus, created by the art of service Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance Respect; no request is too difficult; teamwork makes the dreamwork Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter SKILLS AND QUALIFICATIONS: 2+ years minimum experience as a server in a fast-paced environment A positive, energetic outlook and a passion for food and beverage A strong sense of urgency to satisfy the needs of others Excellent communication and interpersonal skills Must have physical stamina to lift moderate amounts of weight Ability to stand for long periods of time Flexible schedule availability, including weekends and holidays, if required WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Training, Development and Education Reimbursement ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
May 10, 2024
Full time
We are hiring a new SERVER to join our team! The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes. If you have experience as a SERVER in a busy restaurant, we'd love to hear from you! DUTIES AND RESPONSIBILITIES: Genuine is the best; a memorable dining experience is always the focus, created by the art of service Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance Respect; no request is too difficult; teamwork makes the dreamwork Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter SKILLS AND QUALIFICATIONS: 2+ years minimum experience as a server in a fast-paced environment A positive, energetic outlook and a passion for food and beverage A strong sense of urgency to satisfy the needs of others Excellent communication and interpersonal skills Must have physical stamina to lift moderate amounts of weight Ability to stand for long periods of time Flexible schedule availability, including weekends and holidays, if required WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Training, Development and Education Reimbursement ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Cooks and Demi Chef de Partie - for Trius Winery Restaurant. the opportunity Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place. Wine inspired cuisine has never been more intriguing and Executive Chef Frank Dodd and his culinary team are at the center of it all. Surrounded by Niagara's local farms and grape growers, Trius showcases the importance of freshest ingredients while balancing the beauty of award-winning wines. Working in our kitchen you will acquire the skills, knowledge, experience, and confidence to take the next steps in your culinary career, meeting and working with the best in Niagara on the Lake! the role This is a great opportunity to get started in the industry and learn from an amazing and talented team of experienced Chefs in a fine dining environment. Interviews have begun however we are hiring for someone to start in May. the offer: • Starting April/May • Full time hours available! (4 days on, 3 days off) • Competitive hourly rate starting $17.50 and up to $18.65 an hour • Employee gift card to be used on products, restaurant or experiences • Access to our Employees Assistance Program, Learning Library and Development Seminars the requirements • Demonstrated strong attitude towards team work • Demonstrated strong communication skills • Good working knowledge of culinary terms and practices If fine dining is not what you are looking for, check out another restaurant we own across the street - Wayne Gretzky Estate Winery and Distillery includes a Whiskey Bar, Patio and Beer Garden. They have similar openings in the outdoor kitchen. Full time hours available through peak season, not guaranteed year-round. We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted. Applicants must be legally eligible to work in Canada. The restaurant is unable to assist candidates in obtaining Canadian work authorization. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
May 10, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Cooks and Demi Chef de Partie - for Trius Winery Restaurant. the opportunity Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place. Wine inspired cuisine has never been more intriguing and Executive Chef Frank Dodd and his culinary team are at the center of it all. Surrounded by Niagara's local farms and grape growers, Trius showcases the importance of freshest ingredients while balancing the beauty of award-winning wines. Working in our kitchen you will acquire the skills, knowledge, experience, and confidence to take the next steps in your culinary career, meeting and working with the best in Niagara on the Lake! the role This is a great opportunity to get started in the industry and learn from an amazing and talented team of experienced Chefs in a fine dining environment. Interviews have begun however we are hiring for someone to start in May. the offer: • Starting April/May • Full time hours available! (4 days on, 3 days off) • Competitive hourly rate starting $17.50 and up to $18.65 an hour • Employee gift card to be used on products, restaurant or experiences • Access to our Employees Assistance Program, Learning Library and Development Seminars the requirements • Demonstrated strong attitude towards team work • Demonstrated strong communication skills • Good working knowledge of culinary terms and practices If fine dining is not what you are looking for, check out another restaurant we own across the street - Wayne Gretzky Estate Winery and Distillery includes a Whiskey Bar, Patio and Beer Garden. They have similar openings in the outdoor kitchen. Full time hours available through peak season, not guaranteed year-round. We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted. Applicants must be legally eligible to work in Canada. The restaurant is unable to assist candidates in obtaining Canadian work authorization. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Job Description: Location: Jackson Triggs Estate Winery Arterra Wines Canada is Canada's leading producer and marketer of award-winning, globally recognized Canadian and imported wines. We are currently looking to fill our Dishwasher positions for this upcoming busy winery season. Dishwashers are responsible for providing consistent, outstanding hospitality to all visitors by ensuring that dinner ware and glasses are washed in a timely manner, stores are stocked, and facilities are kept clean. Our chosen candidates must be energetic, personable, upbeat and responsible. Candidates must be available to work flexible shifts, including weekends. Duties/Responsibilities/Procedures: Dishwashing Stocking stores Setting up and tearing down for wine tastings and events Maintaining a clean and safe work environment Bussing tables Performing general housekeeping duties Personal Skills/Attributes Required for the Position: Ability work well within a team-focused environment Critical thinking and decision making skills Ability to multi-task and work in a fast-paced environment Ability to work in a confined environment Excellent communication and interpersonal skills Responsible and trustworthy Qualifications: Highschool diploma Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 50 pounds. Flexible schedule and ability to work evenings and weekends on a regular basis required Team members enjoy: Competitive wages Creative incentive programs Full training and exciting long term career opportunities Flexible hours Compensation: $17/hr + gratuities/incentives We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
May 10, 2024
Full time
Job Description: Location: Jackson Triggs Estate Winery Arterra Wines Canada is Canada's leading producer and marketer of award-winning, globally recognized Canadian and imported wines. We are currently looking to fill our Dishwasher positions for this upcoming busy winery season. Dishwashers are responsible for providing consistent, outstanding hospitality to all visitors by ensuring that dinner ware and glasses are washed in a timely manner, stores are stocked, and facilities are kept clean. Our chosen candidates must be energetic, personable, upbeat and responsible. Candidates must be available to work flexible shifts, including weekends. Duties/Responsibilities/Procedures: Dishwashing Stocking stores Setting up and tearing down for wine tastings and events Maintaining a clean and safe work environment Bussing tables Performing general housekeeping duties Personal Skills/Attributes Required for the Position: Ability work well within a team-focused environment Critical thinking and decision making skills Ability to multi-task and work in a fast-paced environment Ability to work in a confined environment Excellent communication and interpersonal skills Responsible and trustworthy Qualifications: Highschool diploma Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 50 pounds. Flexible schedule and ability to work evenings and weekends on a regular basis required Team members enjoy: Competitive wages Creative incentive programs Full training and exciting long term career opportunities Flexible hours Compensation: $17/hr + gratuities/incentives We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
Country Grocer - Chemainus
Ahousat, British Columbia (BC)
Our Chemainus store is looking to welcome a new Part-time Deli Clerk customer service all-star to join our team!. Our ideal candidate will bring their passion for delivering outstanding customer service and a "get the job done" attitude. If you're an outgoing "people person" we want to hear from you! What you'll be doing: You'll work behind our Deli service counter engaging with customers while wrapping and packaging fresh food goodness When there's a break in the customer rush, your responsibilities include re-stocking the showcase, preparing special orders, tidying up, and taking on those extra special tasks About you: You're friendly and loaded with personality You have no problem rolling up your sleeves to get the job done You thrive off of pressure and prioritize the small details You like to work by yourself, but even better you like to work with a team You take established department procedures and safe work practices seriously Available to work on weekends Wait, there's more! Get paid every Friday! Special Team Member Discount Program Educational Reimbursement Opportunities Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievement Job Types: Part-time, Permanent Pay: $16.75-$20.00 per hour Expected hours: 18 - 24 per week Benefits: Company events Flexible schedule On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Application question(s): Ability to work as early as 5AM? Work Location: In person
May 10, 2024
Full time
Our Chemainus store is looking to welcome a new Part-time Deli Clerk customer service all-star to join our team!. Our ideal candidate will bring their passion for delivering outstanding customer service and a "get the job done" attitude. If you're an outgoing "people person" we want to hear from you! What you'll be doing: You'll work behind our Deli service counter engaging with customers while wrapping and packaging fresh food goodness When there's a break in the customer rush, your responsibilities include re-stocking the showcase, preparing special orders, tidying up, and taking on those extra special tasks About you: You're friendly and loaded with personality You have no problem rolling up your sleeves to get the job done You thrive off of pressure and prioritize the small details You like to work by yourself, but even better you like to work with a team You take established department procedures and safe work practices seriously Available to work on weekends Wait, there's more! Get paid every Friday! Special Team Member Discount Program Educational Reimbursement Opportunities Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievement Job Types: Part-time, Permanent Pay: $16.75-$20.00 per hour Expected hours: 18 - 24 per week Benefits: Company events Flexible schedule On-site parking Store discount Flexible Language Requirement: French not required Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Application question(s): Ability to work as early as 5AM? Work Location: In person
REQUIREMENTS Previous restaurant Host experience Experience using reservation platforms such as OpenTable , Resy, Yelp, ect. RESPONSIBILITIES Welcome guests in a warm and friendly manner. Prepare coffee and espresso beverages to order. Maintain a clean/sanitary workstation. Seats guests and manage the seating plan. Booking and confirming reservations. Answering phones and general inquiries. Monitors restaurant activity to determine seating and dining flow. Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Helps fellow team members and other departments wherever necessary to maintain positive working relationships. PERKS Benefits packages (_based on eligibility_) Growth opportunities Company events Flexible schedule Job Type: Part-time Pay: $16.55 per hour Supplemental pay types: Tips Work Location: In person
May 10, 2024
Full time
REQUIREMENTS Previous restaurant Host experience Experience using reservation platforms such as OpenTable , Resy, Yelp, ect. RESPONSIBILITIES Welcome guests in a warm and friendly manner. Prepare coffee and espresso beverages to order. Maintain a clean/sanitary workstation. Seats guests and manage the seating plan. Booking and confirming reservations. Answering phones and general inquiries. Monitors restaurant activity to determine seating and dining flow. Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Helps fellow team members and other departments wherever necessary to maintain positive working relationships. PERKS Benefits packages (_based on eligibility_) Growth opportunities Company events Flexible schedule Job Type: Part-time Pay: $16.55 per hour Supplemental pay types: Tips Work Location: In person
Country Grocer - Cobble Hill
Ahousat, British Columbia (BC)
Our Cobble Hill store is looking for a Baker (Part-time) to join their amazing team! We are looking for someone awesome and experienced in all things sweet (and savory). If you have that extra ingredient that we need then apply today! The Job: As a Baker, you'll be baking up a storm and wowing our customers with your delicious creations. You'll offer top-notch service and ensure all prepared bakery items are properly labeled, covered and rotated and that shelves are stocked to the brim! Additionally, you will prepare and package cookies, pastries and bread, and decorate donuts and cakes. When there is downtime, you'll tidy up the department or take on any other required duties. About you: You're knowledgeable about breads and pastries You're good with people and strive to be your best self at work You're eager to provide premier customer service and have an awesome attitude You're efficient, organized and you like to roll up your sleeves to get the job done Current Food Safe certification is an asset; however, Country Grocer will help you achieve. Wait, there's more! Get paid every Friday! Special Team Member Discount Program Educational Reimbursement Opportunities Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievement Job Type: Full-time Pay: $22.00-$24.00 per hour Benefits: Store discount Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Work Location: In person
May 10, 2024
Full time
Our Cobble Hill store is looking for a Baker (Part-time) to join their amazing team! We are looking for someone awesome and experienced in all things sweet (and savory). If you have that extra ingredient that we need then apply today! The Job: As a Baker, you'll be baking up a storm and wowing our customers with your delicious creations. You'll offer top-notch service and ensure all prepared bakery items are properly labeled, covered and rotated and that shelves are stocked to the brim! Additionally, you will prepare and package cookies, pastries and bread, and decorate donuts and cakes. When there is downtime, you'll tidy up the department or take on any other required duties. About you: You're knowledgeable about breads and pastries You're good with people and strive to be your best self at work You're eager to provide premier customer service and have an awesome attitude You're efficient, organized and you like to roll up your sleeves to get the job done Current Food Safe certification is an asset; however, Country Grocer will help you achieve. Wait, there's more! Get paid every Friday! Special Team Member Discount Program Educational Reimbursement Opportunities Pay increases linked to performance Flexible schedules posted in advance Team Member assistance and wellness program A positive and inclusive team-oriented environment Recognition programs that regularly celebrate achievement Job Type: Full-time Pay: $22.00-$24.00 per hour Benefits: Store discount Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Work Location: In person
Reporting to the Chef de Cuisine, the DISHWASHER is responsible for ensuring a sanitary environment in the kitchen as well as the restaurant. This includes washing all the kitchen equipment such as pots, plates, and silverware. The Dishwasher also supports all key areas of the company's food service and contributes to the guest's overall experience. DUTIES AND RESPONSIBILITIES: Set up dish station, including dish machines and sinks Properly wash, stack, and store: china, glassware, silverware, cookware, and storage containers Support kitchen staff in maintaining a clean environment, including sweeping and mopping Maintain trash cans throughout shift and remove full trash cans and boxes at the end of each shift. Assist in food prep and any other duties set forth, or requested by the Chef, as needed SKILLS AND QUALIFICATIONS: Minimum one year experience working in a fast-paced restaurant Self- motivated with a high energy level Highly organized with ability to multitask Dependable and punctual WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Training and Development ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
May 10, 2024
Full time
Reporting to the Chef de Cuisine, the DISHWASHER is responsible for ensuring a sanitary environment in the kitchen as well as the restaurant. This includes washing all the kitchen equipment such as pots, plates, and silverware. The Dishwasher also supports all key areas of the company's food service and contributes to the guest's overall experience. DUTIES AND RESPONSIBILITIES: Set up dish station, including dish machines and sinks Properly wash, stack, and store: china, glassware, silverware, cookware, and storage containers Support kitchen staff in maintaining a clean environment, including sweeping and mopping Maintain trash cans throughout shift and remove full trash cans and boxes at the end of each shift. Assist in food prep and any other duties set forth, or requested by the Chef, as needed SKILLS AND QUALIFICATIONS: Minimum one year experience working in a fast-paced restaurant Self- motivated with a high energy level Highly organized with ability to multitask Dependable and punctual WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Training and Development ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
We are hiring a new SERVER to join our team! The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes. If you have experience as a SERVER in a busy restaurant, we'd love to hear from you! DUTIES AND RESPONSIBILITIES: Genuine is the best; a memorable dining experience is always the focus, created by the art of service Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance Respect; no request is too difficult; teamwork makes the dreamwork Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter SKILLS AND QUALIFICATIONS: 2+ years minimum experience as a server in a fast-paced environment A positive, energetic outlook and a passion for food and beverage A strong sense of urgency to satisfy the needs of others Excellent communication and interpersonal skills Must have physical stamina to lift moderate amounts of weight Ability to stand for long periods of time Flexible schedule availability, including weekends and holidays, if required WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
May 10, 2024
Full time
We are hiring a new SERVER to join our team! The SERVER is responsible for capturing guest menu selections and presenting the food and beverage preferences in an engaging way. The SERVER leads in delightful conversation and creates the restaurant experience by their style and service attributes. If you have experience as a SERVER in a busy restaurant, we'd love to hear from you! DUTIES AND RESPONSIBILITIES: Genuine is the best; a memorable dining experience is always the focus, created by the art of service Knowledge is power; answer questions about food, beverage, wine, and other restaurant functions and services; explain/romance the menu concept and style Anticipate guest needs; replenish mise en place, refill glasses, fold napkins, stay on top of table maintenance Respect; no request is too difficult; teamwork makes the dreamwork Work safely; monitor the cleanliness of your section and ensure all material and areas are safe and free from clutter SKILLS AND QUALIFICATIONS: 2+ years minimum experience as a server in a fast-paced environment A positive, energetic outlook and a passion for food and beverage A strong sense of urgency to satisfy the needs of others Excellent communication and interpersonal skills Must have physical stamina to lift moderate amounts of weight Ability to stand for long periods of time Flexible schedule availability, including weekends and holidays, if required WHY WORK FOR US? Competitive Wages Discounts at all ICONINK Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture ICONINK recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring a Demi Chef de Partie for our core culinary team at Peller Estates Winery Restaurant + Terrace Wine Bar. Interviews are currently taking place and the expected start dates from April 15 to May 15 or when works for the new teammate. You take initiative, are professional and do not take short cuts. You are ready to begin or expand your career in culinary. We know you are just getting started. We offer an amazing environment with an experienced team that delivers world class experiences in food and wine on an established winery in NOTL. the opportunity Chef Jason Parsons brings over 20 years of experience in fine dining. Work alongside Chef Parsons and his team in our gorgeous kitchen where you will acquire the skills, knowledge, contacts, experience, and confidence to take the next steps in your culinary career. Competitive total pay, product and discounts, health benefits potential and a long term career path across our family of brands make this an opportunity worth considering. the atmosphere Peller Estates Winery is part of the APL family of brands and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - this is a world renowned destination! If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss this opportunity! the details • Full time hours during peak season • Competitive hourly rate • Employee gift card loaded monthly to be used on products, restaurant or experiences • Access to our Employees Assistance Program, Learning Library and Development • Potential for health benefits after 6 months of employment the requirements • Some experience and comfort in a kitchen • Chef's certificate-apprenticeship program an asset only • Demonstrated strong attitude towards team work • Demonstrated strong communication skills • Good working knowledge of culinary terms and practices the expectations • Responsible for the daily food production and of service for their station • Responsible for any apprentice or commis working with them on said station • Maintain and deliver the same standards set forth by the chef de partie and the sous-chefs for the quality for prepared food • Assist in menu planning, specials and menu and recipe development • Practice effective methods of food preparation and cooking, sizes of portions and garnishing of foods to insure that food is prepared as specified • Understands proper and modern kitchen vocabulary and is able to follow these culinary items to the chefs' standards • Writes and creates their own mis en place sheets, and is able to follow the directions and complete these sheets • Maintains personable hygiene, clean uniform and proper tools in good condition • Able to effectively delegate tasks when the needs demand it • Has some knowledge of purchasing and receiving principles • Follows safe work procedures and practices and reports all unsafe working conditions/hazards to their reporting Manager Full time hours is available, it may not guaranteed year-round, however does average fulltime across entire year. This will be discussed more in depth during your interview. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
May 10, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring a Demi Chef de Partie for our core culinary team at Peller Estates Winery Restaurant + Terrace Wine Bar. Interviews are currently taking place and the expected start dates from April 15 to May 15 or when works for the new teammate. You take initiative, are professional and do not take short cuts. You are ready to begin or expand your career in culinary. We know you are just getting started. We offer an amazing environment with an experienced team that delivers world class experiences in food and wine on an established winery in NOTL. the opportunity Chef Jason Parsons brings over 20 years of experience in fine dining. Work alongside Chef Parsons and his team in our gorgeous kitchen where you will acquire the skills, knowledge, contacts, experience, and confidence to take the next steps in your culinary career. Competitive total pay, product and discounts, health benefits potential and a long term career path across our family of brands make this an opportunity worth considering. the atmosphere Peller Estates Winery is part of the APL family of brands and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - this is a world renowned destination! If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss this opportunity! the details • Full time hours during peak season • Competitive hourly rate • Employee gift card loaded monthly to be used on products, restaurant or experiences • Access to our Employees Assistance Program, Learning Library and Development • Potential for health benefits after 6 months of employment the requirements • Some experience and comfort in a kitchen • Chef's certificate-apprenticeship program an asset only • Demonstrated strong attitude towards team work • Demonstrated strong communication skills • Good working knowledge of culinary terms and practices the expectations • Responsible for the daily food production and of service for their station • Responsible for any apprentice or commis working with them on said station • Maintain and deliver the same standards set forth by the chef de partie and the sous-chefs for the quality for prepared food • Assist in menu planning, specials and menu and recipe development • Practice effective methods of food preparation and cooking, sizes of portions and garnishing of foods to insure that food is prepared as specified • Understands proper and modern kitchen vocabulary and is able to follow these culinary items to the chefs' standards • Writes and creates their own mis en place sheets, and is able to follow the directions and complete these sheets • Maintains personable hygiene, clean uniform and proper tools in good condition • Able to effectively delegate tasks when the needs demand it • Has some knowledge of purchasing and receiving principles • Follows safe work procedures and practices and reports all unsafe working conditions/hazards to their reporting Manager Full time hours is available, it may not guaranteed year-round, however does average fulltime across entire year. This will be discussed more in depth during your interview. We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
We are currently hiring Line Cooks for our Latimer Village Bistro Location! The ideal candidate is a team player who works well under pressure in a dynamic and fast paced environment. You will have the opportunity to learn and grow with an experienced kitchen team and create exceptional food with the best ingredients. Red Seal Sponsorship is offered with Blacksmith Bakery for Culinary Apprentices. Must be available to work evenings and weekends until 11:30pm. Position Requirements Must have at least 2 years experience in a fast paced restaurant kitchen in a similar role. Strong communication and interpersonal skills, in fluent English. A positive and team-oriented attitude. Passion for the kitchen and for producing quality products every day. You must be able to perform calmly and efficiently during high volume peak periods. Must be able to work with minimal supervision and a be a fast learner. Willing to perform tasks such as cleaning, dishwashing and garbage handling. Must work well within a restaurant team culture. Required Characteristics A pleasant, respectful, energetic and cheerful disposition. Ability to lead and train a team. Team-oriented, motivated, clean and organized. Able to adapt in difficult situations and handle pressure. Can complete detail-oriented work in a skilled and timely manner. Has an eagerness and capacity to learn. Education and Experience A Culinary Education is an asset. Level 1 FoodSafe, Safe Food Handling or BASICS.fst Food Handler Certificate. Physical Requirements Able to lift and carry up to 50lbs safely and must be able to stand for very long periods of time. Able to work in warm conditions around equipment that generate heat. Other Must be available to work a flexible schedule including evenings, weekends and holidays.
May 10, 2024
Full time
We are currently hiring Line Cooks for our Latimer Village Bistro Location! The ideal candidate is a team player who works well under pressure in a dynamic and fast paced environment. You will have the opportunity to learn and grow with an experienced kitchen team and create exceptional food with the best ingredients. Red Seal Sponsorship is offered with Blacksmith Bakery for Culinary Apprentices. Must be available to work evenings and weekends until 11:30pm. Position Requirements Must have at least 2 years experience in a fast paced restaurant kitchen in a similar role. Strong communication and interpersonal skills, in fluent English. A positive and team-oriented attitude. Passion for the kitchen and for producing quality products every day. You must be able to perform calmly and efficiently during high volume peak periods. Must be able to work with minimal supervision and a be a fast learner. Willing to perform tasks such as cleaning, dishwashing and garbage handling. Must work well within a restaurant team culture. Required Characteristics A pleasant, respectful, energetic and cheerful disposition. Ability to lead and train a team. Team-oriented, motivated, clean and organized. Able to adapt in difficult situations and handle pressure. Can complete detail-oriented work in a skilled and timely manner. Has an eagerness and capacity to learn. Education and Experience A Culinary Education is an asset. Level 1 FoodSafe, Safe Food Handling or BASICS.fst Food Handler Certificate. Physical Requirements Able to lift and carry up to 50lbs safely and must be able to stand for very long periods of time. Able to work in warm conditions around equipment that generate heat. Other Must be available to work a flexible schedule including evenings, weekends and holidays.
Line Cook The Café Landwer team is passionate about excellent food, superior coffee and an outstanding guest experience. Our commitment to culinary excellence and ethical practices provides an exceptional career experience in the hospitality industry. We are committed to offering a welcoming team environment and ongoing learning and career development with a clear path for growth. What we offer: Competitive compensation based on experience Tips Great discounts Flexible schedules What you'll do: Cook demonstrating a good attention to detail in a busy, high volume restaurant kitchen Opening, shift change and closing duties Maintaining a clean and efficient workstation Skills and abilities: A minimum of 3-5 years of kitchen experience 1 year of experience as a Line Cook required Enthusiastic and willing to work in a clean and organized environment Flexibility to work a combination of shifts, Monday to Sunday Job Types: Full-time, Permanent Pay: $17.00-$19.00 per hour Benefits: Discounted or free food Flexible schedule Store discount Flexible Language Requirement: French not required Schedule: 10 hour shift 8 hour shift Day shift Evening shift Supplemental pay types: Tips Experience: Cooking: 1 year (required) Work Location: In person
May 10, 2024
Full time
Line Cook The Café Landwer team is passionate about excellent food, superior coffee and an outstanding guest experience. Our commitment to culinary excellence and ethical practices provides an exceptional career experience in the hospitality industry. We are committed to offering a welcoming team environment and ongoing learning and career development with a clear path for growth. What we offer: Competitive compensation based on experience Tips Great discounts Flexible schedules What you'll do: Cook demonstrating a good attention to detail in a busy, high volume restaurant kitchen Opening, shift change and closing duties Maintaining a clean and efficient workstation Skills and abilities: A minimum of 3-5 years of kitchen experience 1 year of experience as a Line Cook required Enthusiastic and willing to work in a clean and organized environment Flexibility to work a combination of shifts, Monday to Sunday Job Types: Full-time, Permanent Pay: $17.00-$19.00 per hour Benefits: Discounted or free food Flexible schedule Store discount Flexible Language Requirement: French not required Schedule: 10 hour shift 8 hour shift Day shift Evening shift Supplemental pay types: Tips Experience: Cooking: 1 year (required) Work Location: In person