HRI Hospitality
104 Market St, Shreveport, LA, USA
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
May 10, 2024
Full time
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
Apr 30, 2024
Full time
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy that serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations, and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system according to established procedures and standards.
Review the previous day's occupancy and room revenues.
Monitor revenues derived from telephone, garage, and sundries.
Monitor expenses (telephone, cost of sales, supplies, commissions, and labor).
Resolve discrepancies with the Accounting Department.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Monitor the check‑in/check‑out process, ensuring agreement to hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Always promote positive guest relations.
Monitor and handle guest complaints
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Anticipate sold‑out situations and know how many rooms are overbooked.
Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Monitor V.I.P. arrivals; greet and escort them to their room.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and an estimated date for return to room inventory.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Prepare and submit daily/weekly payroll records.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years’ experience as a Front Office Supervisor
Ability to enforce hotel's standards, policies, and procedures with Front Desk staff.
Ability to prioritize and organize work assignments, and delegate work.
Ability to focus attention on details.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job ‐ related requirements.
HRI Hospitality
Hyatt House Tampa Downtown, North Florida Avenue, Tampa, FL, USA
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Apr 29, 2024
Full time
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality
Homewood Suites by Hilton New Orleans French Quarter, 317 N Rampart St, New Orleans, LA, USA
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
Apr 29, 2024
Full time
JOB SUMMARY
The Chief Engineer is responsible for the preventive and corrective maintenance of the entire hotel property, interior and exterior, and the development, execution, and follow-through of the hotel work order system. This individual manages and oversees the engineering department in accordance with standards and guidelines established by the hotel.
JOB DUTIES
Ensure all required repairs and maintenance are performed on all hotel equipment and assets as scheduled or requested by guests, housekeeping, and/or management. Duties can include HVAC, plumbing, electrical repairs, and furniture replacement and/or repair, etc.
Perform preventive maintenance on hotel equipment and assets per set schedule.
Perform daily walk-throughs, and record all meter readings and boiler temperature. Manage Building Automate Systems.
Create and maintain effective work orders and other paperwork systems. Provide written details of work performed on Work Order forms and other documents.
Hire, train, supervise, and coach engineering staff. Manage labor costs in accordance with company guidance and budgets.
Schedule department shifts, taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
Coordinate with the General Manager the maintenance and facilitation of effective training programs.
Ensure that engineering staff are properly uniformed and are following all hotel procedures.
Ensure that all operations of engineering equipment and procedures are understood and performed safely in accordance with company guidelines and government regulations.
Record all maintenance request work performed in the log program and return requests to the proper location.
Assemble weekly and periodic Summary Maintenance Reports; identify and track trends to anticipate future work projects and costs.
Proactively provide feedback to management on specific maintenance and repair needs.
Administer safety training programs. Facilitate all emergency response training and safety training for hotel employees.
Maintain up-to-date knowledge of the hotel’s emergency procedures and the location of all emergency shut-offs. Assist hotel guests as necessary in the event of an emergency.
Budget, plan, schedule, coordinate, and supervise Capital Expenditure projects.
Support environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.
Conduct daily, weekly, and monthly inspections for potential safety hazards.
Educate all staff on health and safety procedures and policies.
MINIMUM REQUIREMENTS
High school graduate or equivalent.
Thorough knowledge and understanding of general repairs and maintenance.
Proven track record working with information technology systems.
Experience with fire and life safety systems.
1st Class Boilers
HVAC Certification
Working knowledge of electrical, plumbing, HVAC, and refrigeration, including:
Air conditioning and heating
Plumbing codes
Electrical codes
National/local fire codes
Mechanical codes
Blueprints and plumbing schematics
Supervisory experience.
Excellent interpersonal communication skills, written and verbal. Will be interfacing with guests and associates to provide efficient and effective results. Maintains a close working relationship with employees and department heads from all areas of hotel operations.
Scheduling flexibility to work long hours as needed to ensure the smooth operation of the engineering department. This position is on-call 24 hours a day.
Ability to communicate and make sound judgment calls when evaluating issues and situations in order to expedite the resolution of said issues.
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
HRI Hospitality is an EEO and welcomes you M/F/D/V
General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Tennessee - Nashville - 2040 - Belle Meade-(02040) Work Location: 2040 - Belle Meade-(02040) 96 White Bridge Road Ste 103 Nashville 37205
May 10, 2024
Full time
General Manager () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & 401k Quarterly bonus program Opportunities for people-development bonuses Tuition assistance (100% coverage for select degrees or up to $5,250/year) Career growth (need we say more?) Paid time off Holiday closures WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Business knowledge (P&L management, food safety, sales-forecasting, staffing you get the idea) Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant A creative approach to marketing (fundraisers, community-engagement, etc.) Passion for leadership and team development The ability to deliver a great guest experience Previous restaurant experience Ability to jump in and assist where needed The ability to communicate in the primary language(s) of the work location ABOUT CHIPOTLE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Primary Location: Tennessee - Nashville - 2040 - Belle Meade-(02040) Work Location: 2040 - Belle Meade-(02040) 96 White Bridge Road Ste 103 Nashville 37205
Our history is steeped in tradition, respect, and appreciation for the origins, art form, and taste of sushi. Our approach is a fusion of traditional tastes with a contemporary style of presentation, enough to make even Japan a little jealous. Our Team of incredible individuals provide a unique level of service, consistency and synergy. This level of care and our genuine and customer centric approach to people, allow our guests to enjoy a wonderful and unforgettable dinning experience. Do these qualities resonate with you? We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with the above mentioned experience, in addition to ensuring the restaurant exceeds performance standards, while growing and developing your Team. Responsibilities: Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Drive business results by utilizing KUMORI/MORI's systems to effectively control costs Performs restaurant opening and/or closing duties Keep records required by government agencies regarding sanitation or food subsidies Maintain food and equipment inventories, and keep inventory records. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner Investigate and resolve complaints regarding food quality, service, or accommodations. Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Communicate and embody KUMORI/MORI culture Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Reach KPI goals - Inventory control, cost control, overtime control Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger Assisting other locations when needed. Other duties assigned Qualifications: High school diploma or equivalent required. Management or related fields are preferred Minimum of three (3) years of restaurant management experience, experience running shifts without supervision Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays Knowledge of interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at KUMORI/MORI restaurants. Software Skills: Point of sale POS software Word processing software - Google Drive Excel Benefits: Monthly performance-based bonus Employee discount Health Insurance Paid time off (PTO) Job Type: Full-time JB.0.00.LN
May 10, 2024
Full time
Our history is steeped in tradition, respect, and appreciation for the origins, art form, and taste of sushi. Our approach is a fusion of traditional tastes with a contemporary style of presentation, enough to make even Japan a little jealous. Our Team of incredible individuals provide a unique level of service, consistency and synergy. This level of care and our genuine and customer centric approach to people, allow our guests to enjoy a wonderful and unforgettable dinning experience. Do these qualities resonate with you? We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with the above mentioned experience, in addition to ensuring the restaurant exceeds performance standards, while growing and developing your Team. Responsibilities: Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Drive business results by utilizing KUMORI/MORI's systems to effectively control costs Performs restaurant opening and/or closing duties Keep records required by government agencies regarding sanitation or food subsidies Maintain food and equipment inventories, and keep inventory records. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner Investigate and resolve complaints regarding food quality, service, or accommodations. Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Communicate and embody KUMORI/MORI culture Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Reach KPI goals - Inventory control, cost control, overtime control Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger Assisting other locations when needed. Other duties assigned Qualifications: High school diploma or equivalent required. Management or related fields are preferred Minimum of three (3) years of restaurant management experience, experience running shifts without supervision Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays Knowledge of interviewing and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems Problem solving, decision-making and conflict-resolution skills Willingness to abide by the appearance, uniform and hygiene standards at KUMORI/MORI restaurants. Software Skills: Point of sale POS software Word processing software - Google Drive Excel Benefits: Monthly performance-based bonus Employee discount Health Insurance Paid time off (PTO) Job Type: Full-time JB.0.00.LN
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
May 10, 2024
Full time
Description We need you at The Ashford at Sturbridge as a Server! Come be a part of the Wallick team where we are making a difference in residents' lives. Specifics: Flexibility is required . This position may work weekends and holidays. Hourly rate is $14/hr. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick . About your role as a Server: You will serve meals to residents in the dining room following table etiquette and providing a great dining experience for our residents. Your Responsibilities as a Server on our team: You handle meal requests of a resident during meal service. Complete setup and cleaning of the dining room before and after each meal service. Help to maintain the juice bar, coffee, and iced tea available to residents. Maintain a supply of proper utensils, cups, glasses, etc. for use by the residents. Perform other related duties as assigned. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Previous waiting/Serving experience preferred. You have a focus on providing a great dining experience. Ability to communicate with co-workers and residents. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west . 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope . Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together . These values are: Care Character Collaboration Candidates must successfully pass a pre-employment drug screen and physical (completed by our Nurse Practitioner) and background check.
LINE COOK - NOW HIRING - PM availability required. J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation - Starting at $22/hr. based on experience. Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK - NOW HIRING - PM availability required. J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation - Starting at $22/hr. based on experience. Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
LINE COOK - NOW HIRING - PM availability required. J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation - Starting at $22/hr. based on experience. Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK - NOW HIRING - PM availability required. J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation - Starting at $22/hr. based on experience. Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
URGENTLY HIRING HOST J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 17 years of age to work as a Host. Flexible to work a variety of shifts. Job Description: Hosts are the first impression of the restaurant! They are responsible for welcoming and coordinating the seating of guests in the dining room and bar. No experience required. Seeking high-energy individuals who love taking care of guests. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
URGENTLY HIRING HOST J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch-made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 17 years of age to work as a Host. Flexible to work a variety of shifts. Job Description: Hosts are the first impression of the restaurant! They are responsible for welcoming and coordinating the seating of guests in the dining room and bar. No experience required. Seeking high-energy individuals who love taking care of guests. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
NOW HIRING / IMMEDIATELY HIRING: SERVER / SERVERS- Earn up to $100 an hour! Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to exceed our guest's expectations and is key to our restaurants success as you contribute to delivering a perfectly crafted experience to our guests every time! Your commitment to us: Deliver genuine hospitality and an exceptional dining experience by guiding our guests through our menu, while demonstrating a thorough knowledge of all our food and beverage offerings. Take pride in providing timely, attentive, fun and friendly service to ensure our guests feel valued and well cared for. Create positive first impressions that build loyalty in return guests. Be a team player with a "can-do" attitude to deliver 100% guest satisfaction. Requirements: Must be 18 years of age or older to serve alcohol (based on state regulations). Alcohol certification and Serve Safe a plus! Previous experience as a server is preferred, but not required. Flexible to work a variety of shifts. Hourly rate is with tip income calculated. Tips earned will vary by shifts worked, skill and experience. The base pay for servers is $2.13 per hour. Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Food Server / Waiter / Waitress will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
NOW HIRING / IMMEDIATELY HIRING: SERVER / SERVERS- Earn up to $100 an hour! Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to exceed our guest's expectations and is key to our restaurants success as you contribute to delivering a perfectly crafted experience to our guests every time! Your commitment to us: Deliver genuine hospitality and an exceptional dining experience by guiding our guests through our menu, while demonstrating a thorough knowledge of all our food and beverage offerings. Take pride in providing timely, attentive, fun and friendly service to ensure our guests feel valued and well cared for. Create positive first impressions that build loyalty in return guests. Be a team player with a "can-do" attitude to deliver 100% guest satisfaction. Requirements: Must be 18 years of age or older to serve alcohol (based on state regulations). Alcohol certification and Serve Safe a plus! Previous experience as a server is preferred, but not required. Flexible to work a variety of shifts. Hourly rate is with tip income calculated. Tips earned will vary by shifts worked, skill and experience. The base pay for servers is $2.13 per hour. Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Food Server / Waiter / Waitress will focus on guest service / waiting tables in which you will be expected to provide great customer service. Mesero / Mesera roles also must interact with co-workers in a friendly and thoughtful manner in addition to other Waiters / Waitresses. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
LINE COOK J. Alexander's Restaurant is a contemporary American restaurant, known for its daily scratch made wood-fired cuisine. We strive to provide the highest-quality food and service in the hospitality industry, while fostering a culture of working hard, paying attention to details, and providing our guests with the best, all-around dining experience possible. We have immense pride in being a leader in the hospitality industry. It's a part of the company DNA. Our compensation is at the top of the industry, but life is more than a paycheck. A workplace needs to inspire both professional and personal growth while motivating their leaders to reach their goals. And you can find that with us. Why Choose Us: Competitive Compensation Flexible scheduling 401(k) with Company Match Tuition Reimbursement Opportunity for Upward Growth Requirements: Must be 18 years of age to operate kitchen equipment. 1 yr. previous kitchen / culinary / chef experience is preferred, but not required. Experience and knowledge of kitchen equipment including but not limited to knives, slicer, mixer, stoves, and ovens required. Flexible to work a variety of shifts. Job Description: Our restaurants operate professional, fast-paced, scratch kitchens. We hire line and prep cooks who understand high expectations for food presentation and execution. Our restaurants typically include an open-kitchen layout with visibility from the dining room. Coordination of designated positions requires strong communication and teamwork with other employees, including assembler, expo, and all members of management. This position must manage ticket orders for proteins and is responsible for the execution of proper food temps and following company specifications while maintaining a clean station and workspace. Proper sanitation protocols must be followed. Responsibilities also include opening duties and closing cleaning duties. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As an SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
May 10, 2024
Full time
NOW HIRING / IMMEDIATELY HIRING: SERVER ASSISTANTS Part-time or full-time hours at a highly competitive rate of pay. Benefits for qualified full-time Team Members include medical, dental, vision and supplemental life insurance. Flexible scheduling to accommodate school, life and family. Advancement Opportunities. Team Member discounts. Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 company owned locations, we're continually striving to add great members to our team. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan's is known for. It takes the right kind of person. You know, the kind of person who's never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best "first and last impression" to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: "Set the stage" for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation Demonstrate genuine hospitality during every interaction whether it be over the 'phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions. Create positive first impressions that build loyalty in return guests Be a team player with a "can-do" attitude to deliver 100% guest satisfaction Requirements: Must be at least 16 years of age or must be 18 years of age or older if serving alcohol Flexible availability to work a variety of shifts Logans Roadhouse is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Logan's Road House you can grow your career with us. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service. We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
May 10, 2024
Full time
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.