Maintenance Technician

  • Vacasa
  • Martha's Vineyard, Massachusetts, USA
  • Jun 28, 2020
Full time Housekeeping and Janitorial

Job Description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Operations at Vacasa

We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We’re hospitality professionals dedicated to the communities we work with. We’re the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.

What we’re looking for

Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes.

What you’ll do

  • Complete maintenance tasks and projects, traveling between multiple worksites each day.
  • Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections
  • Respond to guest issues regarding maintenance, as needed including but not limited to:
    • Appliance troubleshooting
    • Cable/wifi troubleshooting
    • Basic HVAC repair
    • Light plumbing
  • Establish and maintain open, collaborative relationships with team members and management team
    • Correspond on a regular basis with your local management team and team members
    • Be available and willing to assist your colleagues and management team when necessary
    • Provide cross-coverage when necessary to ensure urgent issues are addressed
  • Maintain hot tubs as needed; no experience necessary - we offer on-site training
  • Collect and remove trash and debris
  • Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs
  • Maintain required Maintenance Metrics on efficiency and utilize Vacasa’s ticketing system
  • Coordinate with third-party service providers.
  • Attend all mandatory individual and team meetings
  • Other responsibilities as assigned - because every day looks different

The skills you’ll need

  • 2 years of basic, property maintenance experience preferred but not required
  • Valid driver’s license and reliable transportation
  • Ability to regularly lift over 20 lbs
  • Self-motivated and customer service oriented
  • Ability to see projects through to completion
  • Ability to properly assess problems and provide solutions
  • Working knowledge of Microsoft Excel, computers and mobile devices
  • Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business

Compensation

  • $18.00/hour

What you’ll get

  • Health/Dental/Vision Insurances, based on hours worked
  • 401K retirement savings plan with up to a 6% company match
  • Vacation time
  • Paid sick leave
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you’ll need to be successful
  • Great colleagues and culture