Concierge/Front Desk

  • SecurAmerica LLC
  • Chicago, IL, USA
  • Jun 25, 2020
Full time Front Desk and Night Auditors

Job Description

1.Provide LEGENDARY and RESPONSIVE customer service in representing SecurAmerica and the client based on site and post instructions.

2.Help deter, deflect, detect, investigate and/or resolve all activity that could result in loss or liability for the customer including criminal incidents, fire hazards and safety conditions.

3.Serve as a representative of the client in noticing and remedying any condition that could reflect poorly on the clients brand.

4.Enforce client security, safety and fire/life safety rules, procedures and protocols.

5.Maintain a high level of visibility, vigilance and professionalism while on post.

6.Effectively and efficiently respond to client, contractor and visitor inquiries and service requests; graciously assist all parties as needed.

7.Immediately and appropriately respond to emergency situations according to specified protocols.

8.Complete required reports, logs and paperwork in a timely method that meets or exceeds account quality standards.

9.Perform other duties as required