Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 27, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Summer PT Youth Program Team Specialist 14 & 15-Year-Old Minor Guest Services Non-Exempt / Part-Time Seasonal (Summer) Assistant Manager, Guest Services Position Summary: The Summer Part Time Youth Program Team Specialist, Level 1, will focus on hospitality and servant leadership, create a fun, welcoming and engaging experience for our guests and fellow team members using our four core values: sharing knowledge, dedication, honoring our commitments, and inspiring through amazement. This role is responsible for assisting the team leads and senior team specialists in supporting general operations of the Guest Services department including, completing office and clerical work, running departmental errands, as well as other guest facing areas in non-cash handling roles. The role is designed for youth employees aged 14 or 15 that are available to work on non-school days during the Summer. Responsibilities: 1. Intellectual Engagement with Guests of the Aquarium a. Welcome guests into the Aquarium and provide general education about Georgia Aquariums' mission. b. Create engaging moments for our guests, by creating a warm, friendly, and inviting environment in all Guest Services areas. c. Occasionally create guest "Aquatic Moments," highlighting an area of the Aquarium not experienced by the public, further enhancing the guest experience by creating a personalized moment for a select number of guests. d. Work indoors, facilitating the leads and senior part time team specialists engaging our guests in conversation and providing Aquarium information. e. Assist in creating and maintaining a culture of hospitality among team members and guests. f. Always use inclusive and guest- and staff-appropriate language through positively framed interactions. g. Utilize verbal and non-verbal communication to create an exceptional guest and staff experience. 2. Office and Clerical Work for Daily Operations a. Serve as assistants to the Guest Services management team, and actively contribute to the Aquarium team by assisting with office and clerical tasks in running errands as the job necessitates. b. Assist in administrative tasks and clerical work within in the department. c. Welcome and greet arriving guests, providing first point of contact assistance, through navigational and information assistance. i. Direct guests to appropriate areas for ticket purchases, membership assistance, security screening, and main entrance. ii. Provide accurate showtimes and information to guests. Qualifications: Must be eligible to work as a minor under Georgia law and provide the employment certificate and accompanying documentation required by O.C.G.A. 39-2-11. The focus of this position is hospitality which includes standing during interactions with guests. All team members must be able to stand for extended amounts of time during their shifts, unless otherwise approved by management. Demonstrate ability to develop partnerships and good working relations with others. Demonstrated awareness and understanding of Guest Service Policies and Procedures. Must pass all screening requirements deemed necessary for employment at Georgia Aquarium, Inc. Must be able to attend all required trainings. Proficiency with Microsoft Office Products. Physical Demands & Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Commitment: I commit to Georgia Aquarium, Inc. to be a part of the following: Mission: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and aquatic animals worldwide. Vision: To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation. Values: Integrity, Innovation, Leadership, Teamwork, Respect, Excellence, Appreciation & Inclusion
May 25, 2024
Full time
Summer PT Youth Program Team Specialist 14 & 15-Year-Old Minor Guest Services Non-Exempt / Part-Time Seasonal (Summer) Assistant Manager, Guest Services Position Summary: The Summer Part Time Youth Program Team Specialist, Level 1, will focus on hospitality and servant leadership, create a fun, welcoming and engaging experience for our guests and fellow team members using our four core values: sharing knowledge, dedication, honoring our commitments, and inspiring through amazement. This role is responsible for assisting the team leads and senior team specialists in supporting general operations of the Guest Services department including, completing office and clerical work, running departmental errands, as well as other guest facing areas in non-cash handling roles. The role is designed for youth employees aged 14 or 15 that are available to work on non-school days during the Summer. Responsibilities: 1. Intellectual Engagement with Guests of the Aquarium a. Welcome guests into the Aquarium and provide general education about Georgia Aquariums' mission. b. Create engaging moments for our guests, by creating a warm, friendly, and inviting environment in all Guest Services areas. c. Occasionally create guest "Aquatic Moments," highlighting an area of the Aquarium not experienced by the public, further enhancing the guest experience by creating a personalized moment for a select number of guests. d. Work indoors, facilitating the leads and senior part time team specialists engaging our guests in conversation and providing Aquarium information. e. Assist in creating and maintaining a culture of hospitality among team members and guests. f. Always use inclusive and guest- and staff-appropriate language through positively framed interactions. g. Utilize verbal and non-verbal communication to create an exceptional guest and staff experience. 2. Office and Clerical Work for Daily Operations a. Serve as assistants to the Guest Services management team, and actively contribute to the Aquarium team by assisting with office and clerical tasks in running errands as the job necessitates. b. Assist in administrative tasks and clerical work within in the department. c. Welcome and greet arriving guests, providing first point of contact assistance, through navigational and information assistance. i. Direct guests to appropriate areas for ticket purchases, membership assistance, security screening, and main entrance. ii. Provide accurate showtimes and information to guests. Qualifications: Must be eligible to work as a minor under Georgia law and provide the employment certificate and accompanying documentation required by O.C.G.A. 39-2-11. The focus of this position is hospitality which includes standing during interactions with guests. All team members must be able to stand for extended amounts of time during their shifts, unless otherwise approved by management. Demonstrate ability to develop partnerships and good working relations with others. Demonstrated awareness and understanding of Guest Service Policies and Procedures. Must pass all screening requirements deemed necessary for employment at Georgia Aquarium, Inc. Must be able to attend all required trainings. Proficiency with Microsoft Office Products. Physical Demands & Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Commitment: I commit to Georgia Aquarium, Inc. to be a part of the following: Mission: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and aquatic animals worldwide. Vision: To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation. Values: Integrity, Innovation, Leadership, Teamwork, Respect, Excellence, Appreciation & Inclusion
Unit Description: Take a fresh look at your future. Relocation Package Assistance Sodexo is seeking an Executive Chef 3 for Jacksonville State University located in Jacksonville, AL. Jacksonville State University is located at the foothills of the Appalachian mountains and is in-between Atlanta, GA and Birmingham, Alabama. Currently we are in the process of building a state of the art dining facility with state of the art equipment, and growth in the suite operations in the sporting facilities. This is a unprecedented time to be at the helm of this operation with all the new items and new dining facility coming on board. Jacksonville State University is considered the friendliest campus in the south and it is really a forward thinking and progressive thinking, family oriented community with tight relationships. Candidates for this position will have the opportunity to grow and expand their resume with all the new expansions and showcase account possibilities. The Executive Chef will be responsible for all BOH daily culinary food and beverage operations for resident dining, retail and catering, as well as overall unit management. The Executive Chef will interact daily with an exceptional hourly staff, General Manager, and all managers to ensure that client expectations are being met and exceeded. This Executive Chef 3 will have strong leadership and customer service, along with a strong financial acumen. The successful candidate will: be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations; ensure food safety, sanitation and workplace safety standard compliance; and/or have working knowledge of automated food inventory, ordering, production and management systems. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and/or have a passion for food and innovation. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
May 21, 2024
Full time
Unit Description: Take a fresh look at your future. Relocation Package Assistance Sodexo is seeking an Executive Chef 3 for Jacksonville State University located in Jacksonville, AL. Jacksonville State University is located at the foothills of the Appalachian mountains and is in-between Atlanta, GA and Birmingham, Alabama. Currently we are in the process of building a state of the art dining facility with state of the art equipment, and growth in the suite operations in the sporting facilities. This is a unprecedented time to be at the helm of this operation with all the new items and new dining facility coming on board. Jacksonville State University is considered the friendliest campus in the south and it is really a forward thinking and progressive thinking, family oriented community with tight relationships. Candidates for this position will have the opportunity to grow and expand their resume with all the new expansions and showcase account possibilities. The Executive Chef will be responsible for all BOH daily culinary food and beverage operations for resident dining, retail and catering, as well as overall unit management. The Executive Chef will interact daily with an exceptional hourly staff, General Manager, and all managers to ensure that client expectations are being met and exceeded. This Executive Chef 3 will have strong leadership and customer service, along with a strong financial acumen. The successful candidate will: be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations; ensure food safety, sanitation and workplace safety standard compliance; and/or have working knowledge of automated food inventory, ordering, production and management systems. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and/or have a passion for food and innovation. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 3 years Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.