We are looking for a Spa Associate with strong customer service and organizational skills. As a company we value and reward hard work and commitment! We also, understand the importance of family and that is why we maintain a positive work life balance to ensure your professional and personal success. Come be a part of our family at Hand and Stone Spa! What's in it for you? Competitive pay with commission and bonus potential. $13 to $20+ per hour Medical, Vision and Dental Career Opportunities into management or Senior Roles. Paid Training to advance your career High energy, team focused working environment What will make you successful? Enjoy working with clients Desire to earn commission from promoting spa services Customer and team focused Enjoy being part of a team that loves life $15 to $20 per hour + PTO + Medical + Vision + Dental
Apr 26, 2024
Full time
We are looking for a Spa Associate with strong customer service and organizational skills. As a company we value and reward hard work and commitment! We also, understand the importance of family and that is why we maintain a positive work life balance to ensure your professional and personal success. Come be a part of our family at Hand and Stone Spa! What's in it for you? Competitive pay with commission and bonus potential. $13 to $20+ per hour Medical, Vision and Dental Career Opportunities into management or Senior Roles. Paid Training to advance your career High energy, team focused working environment What will make you successful? Enjoy working with clients Desire to earn commission from promoting spa services Customer and team focused Enjoy being part of a team that loves life $15 to $20 per hour + PTO + Medical + Vision + Dental
Sales / Spa Associate - Full and Part Time Hand & Stone Massage and Facial Spa in the Rivergate Shopping Center is looking for a Spa Associate. This is a customer service and sales role where you are helping our clients achieve their relaxation, stress reduction, and health related goals. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Hiring Full Time and Part Time positions. Pay range - $12 - $15 per hour (based on experience and availability), plus commissions, contests and bonuses. Company Benefits: Flexible schedules Professional and safe work environment Employee discounts and Employee rewards program/employee referral bonus Excellent on the job training program. All materials provided. The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Answer phones, book appointments, promote memberships, gift cards and upgrades Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned Job Requirements: Excellent personal appearance, good verbal and written communication skills. Ability to handle complex situations professionally and multitask with ease all while focusing on the guest
Apr 26, 2024
Full time
Sales / Spa Associate - Full and Part Time Hand & Stone Massage and Facial Spa in the Rivergate Shopping Center is looking for a Spa Associate. This is a customer service and sales role where you are helping our clients achieve their relaxation, stress reduction, and health related goals. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Hiring Full Time and Part Time positions. Pay range - $12 - $15 per hour (based on experience and availability), plus commissions, contests and bonuses. Company Benefits: Flexible schedules Professional and safe work environment Employee discounts and Employee rewards program/employee referral bonus Excellent on the job training program. All materials provided. The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Answer phones, book appointments, promote memberships, gift cards and upgrades Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned Job Requirements: Excellent personal appearance, good verbal and written communication skills. Ability to handle complex situations professionally and multitask with ease all while focusing on the guest
Holiday Inn Charlottesville VA
Charlottesville, Virginia
Join Our Team and Passionately Serve Our Guests as our new Sales & Events Manager! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! The role: We are seeking a Sales & Event Manager to join our team and shine! Here are just a few key items you will be leading while working on the team: Relationship building skills with Internal and External Clients Develop quarterly sales action plans to support revenue goals Contact new and existing accounts to maximize revenue opportunities Conduct hotel tours as requested Negotiate, contract and finalize food, beverage and meeting room requirements Proactively upgrade and upsell menus to achieve the highest possible profit Become an extension of the client by disseminating all group requirements to the respective departments in the hotel Ensure the timely distribution of all communication to the appropriate departments and be the on-site contact for the client during their events Verify all space requirements and meeting room set-ups with client and ensure that event space needed is properly maintained and in good condition Finalize Banquet Event Orders in a timely manner Oversee contracted group room blocks to include cut-offs, attrition and distribution of rooming lists The ideal candidate Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. The ideal candidate ALSO has the following: Experience in a hotel or related field Previous Sales & Event Experience preferred Must be able to work with and understand financial information and data, and possess basic mathematical skills Computer skills including but not limited to Microsoft and Gmail tools along with brand system tools Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion. Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family! JB.0.00.LN
Apr 25, 2024
Full time
Join Our Team and Passionately Serve Our Guests as our new Sales & Events Manager! At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team! The role: We are seeking a Sales & Event Manager to join our team and shine! Here are just a few key items you will be leading while working on the team: Relationship building skills with Internal and External Clients Develop quarterly sales action plans to support revenue goals Contact new and existing accounts to maximize revenue opportunities Conduct hotel tours as requested Negotiate, contract and finalize food, beverage and meeting room requirements Proactively upgrade and upsell menus to achieve the highest possible profit Become an extension of the client by disseminating all group requirements to the respective departments in the hotel Ensure the timely distribution of all communication to the appropriate departments and be the on-site contact for the client during their events Verify all space requirements and meeting room set-ups with client and ensure that event space needed is properly maintained and in good condition Finalize Banquet Event Orders in a timely manner Oversee contracted group room blocks to include cut-offs, attrition and distribution of rooming lists The ideal candidate Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. The ideal candidate ALSO has the following: Experience in a hotel or related field Previous Sales & Event Experience preferred Must be able to work with and understand financial information and data, and possess basic mathematical skills Computer skills including but not limited to Microsoft and Gmail tools along with brand system tools Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to: Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours). Ability to use hands to fingers, handle, feel, talk and hear. Bending, reaching, stooping or crouching on occasion. Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion. Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family! JB.0.00.LN
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 22, 2024
Full time
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Flik Hospitality Group Salary: $120000 - $135000 / year Other Forms of Compensation: bonus What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary The Resident District Manager has overall responsibility for, including but not limited to: Conference, Reservations and Workplace Services. They are also responsible for overseeing the central reservations function, all aspects of conference and client center planning and extensive Workplace Services at all TIAA locations. Will ensure that all staff members deliver elevate customer service, maximized space utilization through the central booking process. Report business trends and solutions, work with TIAA divisional leadership groups to build and collaborative and cohesive working experience. Key Responsibilities: Oversight of planning, organizing, directing and evaluating the activities of the Conference Planning, Reservations and Workplace Services teams. Leading all aspects of the daily operations of the above functions through direct interface and communication with the lead members of each team. Working with the client to ensure that goals and expectations are fully understood and then communicating such expectations to the staff and incorporating them into all aspects of the FLIK operation. Maintaining close communications with the client to ensure that the FLIK staff is going above and beyonds on an ongoing basis. Developing Quarterly Action Plans for the completion of projects crafted to improve services and enhance customer satisfaction, as part of the operation's yearly initiatives. Ensuring that appropriate standard operating procedures are in place for all functions and that these procedures are modified as changes occur or new responsibilities are assumed. Ensuring that current policies, procedures and guidelines are being followed by associates. Establishing and maintaining excellent working relationships with key internal departments, as well as with external purveyors and contractors supporting the Firm at the relevant locations. Conducting weekly staff meetings, focusing on enhanced communications, departmental efficiency and customer happiness. Conducting quarterly operations reviews with the TIAA Client. Owning the FLIK Quality Assurance process within the three areas of responsibility (Workplace Services, Reservations, and Conference Planning). Maintaining a constant relationship and communication channel with the FLIK International corporate office and support team. Remain at the forefront of industry trends; suggest creative ideas to improve on space innovation and guest experience. Preferred Qualifications: Excellent organizational and administrative skills, with the ability to prioritize tasks. Knowledge of financial reporting and experience with financial/statistical analysis. Excellent oral and written communication skills. Strong digital literacy and knowledge of office technology/equipment. Extensive knowledge in event and space management with focus on event logistics and execution. Ability to think strategically in terms of both short-term and long-term objectives and challenges. An attitude to take ownership and responsibility within and outside one's job domain. Relevant proficiencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change. Demonstrating an appropriate level of assertiveness, with an ability to drive the business forward on an ongoing basis. A college graduate with several years of related experience and 5 years of supervisory experience. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group JEANNE M LANE req_classification
Apr 17, 2024
Full time
Flik Hospitality Group Salary: $120000 - $135000 / year Other Forms of Compensation: bonus What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish. Job Summary The Resident District Manager has overall responsibility for, including but not limited to: Conference, Reservations and Workplace Services. They are also responsible for overseeing the central reservations function, all aspects of conference and client center planning and extensive Workplace Services at all TIAA locations. Will ensure that all staff members deliver elevate customer service, maximized space utilization through the central booking process. Report business trends and solutions, work with TIAA divisional leadership groups to build and collaborative and cohesive working experience. Key Responsibilities: Oversight of planning, organizing, directing and evaluating the activities of the Conference Planning, Reservations and Workplace Services teams. Leading all aspects of the daily operations of the above functions through direct interface and communication with the lead members of each team. Working with the client to ensure that goals and expectations are fully understood and then communicating such expectations to the staff and incorporating them into all aspects of the FLIK operation. Maintaining close communications with the client to ensure that the FLIK staff is going above and beyonds on an ongoing basis. Developing Quarterly Action Plans for the completion of projects crafted to improve services and enhance customer satisfaction, as part of the operation's yearly initiatives. Ensuring that appropriate standard operating procedures are in place for all functions and that these procedures are modified as changes occur or new responsibilities are assumed. Ensuring that current policies, procedures and guidelines are being followed by associates. Establishing and maintaining excellent working relationships with key internal departments, as well as with external purveyors and contractors supporting the Firm at the relevant locations. Conducting weekly staff meetings, focusing on enhanced communications, departmental efficiency and customer happiness. Conducting quarterly operations reviews with the TIAA Client. Owning the FLIK Quality Assurance process within the three areas of responsibility (Workplace Services, Reservations, and Conference Planning). Maintaining a constant relationship and communication channel with the FLIK International corporate office and support team. Remain at the forefront of industry trends; suggest creative ideas to improve on space innovation and guest experience. Preferred Qualifications: Excellent organizational and administrative skills, with the ability to prioritize tasks. Knowledge of financial reporting and experience with financial/statistical analysis. Excellent oral and written communication skills. Strong digital literacy and knowledge of office technology/equipment. Extensive knowledge in event and space management with focus on event logistics and execution. Ability to think strategically in terms of both short-term and long-term objectives and challenges. An attitude to take ownership and responsibility within and outside one's job domain. Relevant proficiencies would include self-confidence, willingness to learn and feeling comfortable with change and coordinating change. Demonstrating an appropriate level of assertiveness, with an ability to drive the business forward on an ongoing basis. A college graduate with several years of related experience and 5 years of supervisory experience. Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Associates at Flik Hospitality are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: Flik Hospitality Group JEANNE M LANE req_classification