JOB SUMMARY: Cleans and resets tables in restaurants KEY JOB FUNCTIONS : Throughout the shift maintain an adequate supply of china, silver, glassware and other food service accessories at assigned stations. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Escorts guests from podium to assigned station when needed, in a professional, courteous and friendly manner. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff in order to promote fast, courteous food service to customers. Familiarizes self with food menu and preparation times so that correct information is given to guests. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills. EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred QUALIFICATIONS: Fluent in English Ability to read and write Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination Ability to hear and use visual inspection Ability to stand, walk, bend, squat, reach and climb stairs Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Cleans and resets tables in restaurants
May 06, 2024
Full time
JOB SUMMARY: Cleans and resets tables in restaurants KEY JOB FUNCTIONS : Throughout the shift maintain an adequate supply of china, silver, glassware and other food service accessories at assigned stations. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Escorts guests from podium to assigned station when needed, in a professional, courteous and friendly manner. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff in order to promote fast, courteous food service to customers. Familiarizes self with food menu and preparation times so that correct information is given to guests. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills. EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred QUALIFICATIONS: Fluent in English Ability to read and write Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination Ability to hear and use visual inspection Ability to stand, walk, bend, squat, reach and climb stairs Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Cleans and resets tables in restaurants
JOB SUMMARY: Cleans and resets tables in restaurants KEY JOB FUNCTIONS : Throughout the shift maintain an adequate supply of china, silver, glassware and other food service accessories at assigned stations. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Escorts guests from podium to assigned station when needed, in a professional, courteous and friendly manner. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff in order to promote fast, courteous food service to customers. Familiarizes self with food menu and preparation times so that correct information is given to guests. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills. EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred QUALIFICATIONS: Literate and fluent in English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination Ability to hear and use visual inspection Ability to stand, walk, bend, squat, reach and climb stairs Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Cleans and resets tables in restaurants
May 06, 2024
Full time
JOB SUMMARY: Cleans and resets tables in restaurants KEY JOB FUNCTIONS : Throughout the shift maintain an adequate supply of china, silver, glassware and other food service accessories at assigned stations. Clears tables of all items when customers have left and places dirty dishes appropriately in dishwasher area. Sets tables for service. Escorts guests from podium to assigned station when needed, in a professional, courteous and friendly manner. Removes unneeded silverware and china from table after seating the guests. Assists and takes direction from Wait staff in order to promote fast, courteous food service to customers. Familiarizes self with food menu and preparation times so that correct information is given to guests. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills. EDUCATION and/or EXPERIENCE: High School graduate preferred Previous busser experience preferred QUALIFICATIONS: Literate and fluent in English Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Ability to constantly lift up to 30 lbs Ability to frequently lift up to 60 lbs Ability push/pull bus carts weighing up to 90 lbs Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to grasp, finger dexterity, hand-eye coordination Ability to hear and use visual inspection Ability to stand, walk, bend, squat, reach and climb stairs Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.Cleans and resets tables in restaurants
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: Responsible for the effective and efficient operation and management of Black Diamond Lodge lodging operations including, but not limited to; Owner/Guest Services, Bell Service, Concierge, Breakfast and Après Ski services, Housekeeping and Maintenance. Exercise fiscal responsibilities in all facets of the operation. Ensure a safe environment for owners, guests, and employees. Provide leadership to staff and managers through example, training programs and coaching. Ensure Deer Valley Mission of "classic, consistent quality from a winning team" is met with each guest and employee interaction. RESPONSIBILITIES: While the following is meant to be a comprehensive list, by no means is it all inclusive. By nature of the hospitality business, the operation can change rapidly due to business volume and the requirements associated with it. Help manage, train, recruit, develop, motivate, provide feedback to and evaluate performance of a highly effective team including guest service, concierge, bell staff, housekeeping and transportation to ensure guest, owner and employee satisfaction. Provide staff training to include customer service, safety and departmental policies and procedures. Develop and maintain training tools for front desk, bell service, concierge, and audit. Utilize Maestro Training material, emergency manuals, daily task checklists. Review and maintain training materials and shift checklists so they are current. Interact with guests, owners and employees helping execute owner and guest requests and service suggestions where appropriate. Work with Maintenance and Housekeeping to ensure the needs of homeowners and guests are being met in a timely manner. Adhere to HOA and Deer Valley budgets. Ensure departments are achieving revenue targets and managing expenses appropriately. Adhere to company HR hiring and termination guidelines. Implement disciplinary actions and documentation if required. Participate in any internal or external manager's meetings and trainings. Ensure staff participation in various property and DVR training programs. Ensure staffing is appropriate to occupancy and service standards. Ensure staff professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication. Participate in pre-arrival and owner unit inspections. Ensure schedules are posted in a timely manner and are reflective of business volume. Participate in the monthly review of owner statements for accuracy for owners and the management company. Help process invoices for timely payment and maintain files for back-up accounting purposes. Ensure performance reviews are complete for seasonal and full-time year-round staff. Other duties as assigned by General Manager or as business volume dictates. QUALIFICATIONS: Minimum three years management experience in hospitality industry. Must possess excellent verbal and written communication skills. Comfortable with owner and guest exposure. Proficient comprehension of Excel and Word programs. Ability to multi-task in a fast-paced environment including constantly reprioritizing various requests. Participation in and sometimes leading regular and ad hoc operation meetings Assist in the formulation of strategic business and service plans. Monitoring monthly reporting systems to help ensure various company, property and fiscal requirements. Monitoring and handling guest complaints expeditiously to complete resolution or escalating as necessary. Mentor staff and lead team to success. Good driving record. PAY RATE: $65,000 per year Deer Valley Resort is an Equal Opportunity Employer.
May 07, 2024
Full time
Job Description Please note, this position is located at Deer Valley Resort in Park City, UT. Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: Responsible for the effective and efficient operation and management of Black Diamond Lodge lodging operations including, but not limited to; Owner/Guest Services, Bell Service, Concierge, Breakfast and Après Ski services, Housekeeping and Maintenance. Exercise fiscal responsibilities in all facets of the operation. Ensure a safe environment for owners, guests, and employees. Provide leadership to staff and managers through example, training programs and coaching. Ensure Deer Valley Mission of "classic, consistent quality from a winning team" is met with each guest and employee interaction. RESPONSIBILITIES: While the following is meant to be a comprehensive list, by no means is it all inclusive. By nature of the hospitality business, the operation can change rapidly due to business volume and the requirements associated with it. Help manage, train, recruit, develop, motivate, provide feedback to and evaluate performance of a highly effective team including guest service, concierge, bell staff, housekeeping and transportation to ensure guest, owner and employee satisfaction. Provide staff training to include customer service, safety and departmental policies and procedures. Develop and maintain training tools for front desk, bell service, concierge, and audit. Utilize Maestro Training material, emergency manuals, daily task checklists. Review and maintain training materials and shift checklists so they are current. Interact with guests, owners and employees helping execute owner and guest requests and service suggestions where appropriate. Work with Maintenance and Housekeeping to ensure the needs of homeowners and guests are being met in a timely manner. Adhere to HOA and Deer Valley budgets. Ensure departments are achieving revenue targets and managing expenses appropriately. Adhere to company HR hiring and termination guidelines. Implement disciplinary actions and documentation if required. Participate in any internal or external manager's meetings and trainings. Ensure staff participation in various property and DVR training programs. Ensure staffing is appropriate to occupancy and service standards. Ensure staff professionalism through coaching, adherence to dress codes, maintaining uncluttered and well supplied workspaces, proper training materials, and clear channels of communication. Participate in pre-arrival and owner unit inspections. Ensure schedules are posted in a timely manner and are reflective of business volume. Participate in the monthly review of owner statements for accuracy for owners and the management company. Help process invoices for timely payment and maintain files for back-up accounting purposes. Ensure performance reviews are complete for seasonal and full-time year-round staff. Other duties as assigned by General Manager or as business volume dictates. QUALIFICATIONS: Minimum three years management experience in hospitality industry. Must possess excellent verbal and written communication skills. Comfortable with owner and guest exposure. Proficient comprehension of Excel and Word programs. Ability to multi-task in a fast-paced environment including constantly reprioritizing various requests. Participation in and sometimes leading regular and ad hoc operation meetings Assist in the formulation of strategic business and service plans. Monitoring monthly reporting systems to help ensure various company, property and fiscal requirements. Monitoring and handling guest complaints expeditiously to complete resolution or escalating as necessary. Mentor staff and lead team to success. Good driving record. PAY RATE: $65,000 per year Deer Valley Resort is an Equal Opportunity Employer.
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 23, 2024
Full time
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan