HOST

  • Twin City Grill Restaurant - Lettuce Entertain You Restaurants
  • Minneapolis, MN, USA
  • Jan 15, 2020
Full time Host/Hostess

Job Description

TWIN CITY GRILL is hiring HOSTS for our DINING ROOM team!ANY EXPERIENCE IS A PLUSClassic American GrillHomemade comfort foods and caring service on the first floor of the thriving Mall of AmericaCaring. Creative. Careers.Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.Is this you?You take care of yourself. (Energy and stamina. Youll need both.)You care for others. (Teamwork and success. They are one and the same.)You care about guests. (Quality. The bar is high.)If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.EOE. We participate in E-Verify / Participamos en E-VerifyResponsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assists with Coat Check duties as directed.DUTIESBe able to work a variety of hours, days and shifts, including weekendsGet along with others and be a team playerBe genuinely committed to ensuring that the overall guest experience exceeds expectations, including greeting guests with a warm, sincere smile and anticipating their needsUse tact and good judgment when dealing with guest challenges, responding to guest needs with patience and courtesyFollow all steps of serviceAssist with clearing, cleaning and resetting tables, check and maintain restroomsSell and accurately account for gift cardsUnderstand and follow the food allergy procedure and special orders/restrictionsComply with all safety and sanitation (including handwashing) guidelines and proceduresBe proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelinesSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookOther duties will be assigned as neededESSENTIAL FUNCTIONSSafely and effectively move chairs, tables, highchairs and booster seatsCommunicate in English in order to comprehend and perform/follow job requirements in written and spoken directionPerform more than one task at a time, calmly and effectively in an extremely busy and stressful work environmentWork in a confined, crowded space of variable noise and temperature levelsLift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 poundsSafely and effectively use and operate all necessary tools and equipmentStand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfacesAccessibility varies by location