Cage Cashier Supervisor

  • Miami, FL, USA
  • Jan 08, 2020
Cashier Front Desk and Night Auditors Office and Administrative Support

Job Description

Magic City Casino is looking for a Casino Cage Cashier Supervisor to join our growing team!
  • Supervises all casino cashiers, poker room cashiers and pari-mutuel tellers during their assigned shift.
  • Attends to and maintains Ticket Redemption Machines located on the slot floor.
  • Ensures that areas of responsibility are adequately staffed, acceptable cash/coin levels are maintained and that superior customer service is provided at all times.
  • Assists in developing and coordinating resolutions to any deficiencies identified, providing sound and immediate corrective action.
  • Maintains compliance with State regulations, Internal Controls Submissions and ensures that department policies and procedures are followed at all times.
  • Interacts with casino and poker room customers and employees to ensure that the team is always pleasant and professional while being efficient and effective.
  • Assists executive management in formulating gaming objectives, policies and plans.
  • Responsible for the timely implementation of all procedural changes.
  • Assists cashiers and pari-mutuel tellers in the performance of their duties.
  • Ensures that all bank and window openings/closings are performed accurately, expeditiously and smoothly.
  • Provides timely leadership, motivation and guidance to direct reports in order to ensure highly effective performance.
  • Provides training for direct reports in both customer service and technical areas.
  • Prepares currency transactions reports and suspicious activity reports to ensure compliance with Federal Regulation.
  • Prepares and issues disciplinary action fairly, consistently and timely.
  • Prepares performance evaluations of cashiers and pari-mutuel tellers and ensures timely issuance.
  • All other duties assigned.
  • High School diploma required.
  • At least 3-5 years? experience in cashiering (casino or bank) preferred.
  • Must be able to obtain the appropriate state occupational license.
  • Complete knowledge of Cashiering and/or Pari-mutuel operations.
  • Good knowledge of State gaming regulations.
  • Must be familiar with operating a PC and currency counting equipment.
  • Must speak, read and write in English. Spanish speaking ability is preferred.
  • Team work skills are a must.
  • Must have a strong attention to detail.
  • Ability to work flexible hours to include nights, weekends and holidays.
No walk ins, recruiters or phone calls.? Must be able to pass drug test, credit check and lifetime FBI background check in order to obtain State Occupational License.