JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
May 01, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUHarrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you BENEFITS: Harrah's New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as: FREE Downtown Team Member Parking Discounted Monthly Bus Passes Free Team Member Assistance Program Team Member Discounted Hotel Room Rates Discount Program within Caesars Partner Network Fun and Free Team Member Events Tuition & Student Loan Debt Repayment Assistance First Time Homebuyer Program Child Care Assistance Program 401k MatchingJOB SUMMARY: The Restaurant Manager is responsible for leading the Front of House food service team in the completion of daily work assignments as well as provide vision for the future. The manager maintains the highest level of guest satisfaction, staff support, and financial/operational performance and provides support, leadership, motivation, training, coaching and mentoring to all direct reports and subordinates. In addition, the manager creates an environment of trust and respect through empowerment of staff at all levels and encourages high morale, fosters teamwork and partnering among all team members.ESSENTIAL JOB FUNCTIONS: Ensures highest degree of operations and customer satisfaction of the food and beverage outlet. Builds systems and processes to ensure quality operations occur. Determines, implements, and updates policies and procedures for the food and beverage venue. Seeks out new revenue generation opportunities and presents to Executive Leadership/Marketing Team. Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action. Institutes cost control procedures and standards of performance and ensures all operational expenses are within budget. Ensures all menus and respective pricing structures are appropriately executed. Ensures that all hiring practices, employee disciplinary actions, and expectations of the employees are in accordance with operating procedures. Reports department activity to senior management regularly. Acts as a role model to other employees. Always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Accountable for insuring Staff meets or exceeds all sanitation requirements. Responds to guest comments. Display excellent leadership abilities. Fosters environment of empowerment and partnership. Demonstrates strong interpersonal communication skills. Coaches and mentors direct reports and subordinates daily. Meets and greets all new hires. Ensure consistent application of all disciplining procedures. Use appropriate rewards to motivate team. Provides quarterly feedback and evaluation performance of direct reports. Supports safety and accident prevention programs. Ensures proper handling and resolution of guest complaints. QUALIFICATION: College degree or equivalent experience is required. Strong communication, supervisory and organizational skills are required. Five years in field of food and beverage. Two years in food and beverage in a fine dining operation. Computer literacy preferred.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have a manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine and photo copier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. GAMING LICENSE: Not RequiredThe above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's New Orleans reserves the right to make changes to this job description whenever necessary.Harrah's New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Apr 26, 2024
Full time
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Description: We are seeking an efficient and flexible Restaurant Manager who will handle our high-volume, quick service restaurants This position will help oversee the hourly team and ensure each shift is run effectively with optimal operational excellence and genuine hospitality. Successful execution of duties include the following: participating in the hiring and development of people for advancement, inventory, ordering, building sales and increasing efficiency in day-to-day operations. Duties and Responsibilities may include: Effectively communicates with Guests, Chef team and Team Members. Participates in performance reviews and disciplinary coaching of hourly Team Members. Completes all opening and closing duties, to include: cash handling, inventory, and other daily reports. Welcomes Guests as they enter the restaurant and sets the stage for the hospitality experience. Prepares and assembles ingredients for recipes while complying with food safety standards. Thorough knowledge of setup, operation, breakdown and cleaning of all kitchen equipment, including proper handling of chemicals used for cleaning. Maintains a clean and sanitary work station during hours of operation. Sweeps/mops floors, cleans and maintains equipment and assists with maintaining all areas of the restaurant. Benefits Offered Complimentary Shiftly meals Free Parking Health Insurance Plans 401K eligibility after 1 year. . Requirements: 1-2+ years previous restaurant supervisory or management experience required. Strong knowledge of cooking standards, food preparation and recipe adherence. Must be computer literate and able to utilize Microsoft Office and general POS functions. Effectively communicates through verbal and interpersonal skills. Knowledge of principles and procedures for recruitment, selection and training. PIefb-9948
May 02, 2024
Full time
Description: We are seeking an efficient and flexible Restaurant Manager who will handle our high-volume, quick service restaurants This position will help oversee the hourly team and ensure each shift is run effectively with optimal operational excellence and genuine hospitality. Successful execution of duties include the following: participating in the hiring and development of people for advancement, inventory, ordering, building sales and increasing efficiency in day-to-day operations. Duties and Responsibilities may include: Effectively communicates with Guests, Chef team and Team Members. Participates in performance reviews and disciplinary coaching of hourly Team Members. Completes all opening and closing duties, to include: cash handling, inventory, and other daily reports. Welcomes Guests as they enter the restaurant and sets the stage for the hospitality experience. Prepares and assembles ingredients for recipes while complying with food safety standards. Thorough knowledge of setup, operation, breakdown and cleaning of all kitchen equipment, including proper handling of chemicals used for cleaning. Maintains a clean and sanitary work station during hours of operation. Sweeps/mops floors, cleans and maintains equipment and assists with maintaining all areas of the restaurant. Benefits Offered Complimentary Shiftly meals Free Parking Health Insurance Plans 401K eligibility after 1 year. . Requirements: 1-2+ years previous restaurant supervisory or management experience required. Strong knowledge of cooking standards, food preparation and recipe adherence. Must be computer literate and able to utilize Microsoft Office and general POS functions. Effectively communicates through verbal and interpersonal skills. Knowledge of principles and procedures for recruitment, selection and training. PIefb-9948
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Service Express Agent/PBX Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Responsibilities: Promptly answers telephone calls in a positive and clear voice with standard greeting. Is familiar with the operation and function of PBX counsel. Listens to ascertain the correct extension and accurately transfers the call. Records accurate messages and recalls for guests as requested by reading and verbally reciting messages to the guests. Receives wake up call information, inputs cautiously into the automated wake-up system and verbally confirms time to guest. Is familiar with the operation of the resort two way radio communication system. Acts as a dispatcher for security, guest services and property operations employees. Provides timely information via paging system and two way radios to employees in response to emergencies and guest requests such as plumbing problems, shuttle service, etc. Briefly answers basic inquiries e.g. time, extension numbers, outlet hours, etc. Operates facsimile to send, receive. Operates photo copier. Shops competition for rates and availability. Remains calm and polite especially during emergency situations and / or heavy resort activity. Knowledgeable of resort emergency procedures and part played in them. Completes guest callback and ensures that all quests questions are answered correctly and ensures that concerns are followed up and have been resolved. Assists front desk associates as needed. Performs other duties as requested by supervisor. Maintains clean and safe work environment. Clocks out at end of shift and departs property until next scheduled shift. Qualifications: High School diploma or equivalent and/or experience in a hotel or related field preferred. Available to work all days of the week. Flexible long days and hours sometimes required. Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
May 02, 2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview: The Service Express Agent/PBX Operator is responsible for ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service. Responsibilities: Promptly answers telephone calls in a positive and clear voice with standard greeting. Is familiar with the operation and function of PBX counsel. Listens to ascertain the correct extension and accurately transfers the call. Records accurate messages and recalls for guests as requested by reading and verbally reciting messages to the guests. Receives wake up call information, inputs cautiously into the automated wake-up system and verbally confirms time to guest. Is familiar with the operation of the resort two way radio communication system. Acts as a dispatcher for security, guest services and property operations employees. Provides timely information via paging system and two way radios to employees in response to emergencies and guest requests such as plumbing problems, shuttle service, etc. Briefly answers basic inquiries e.g. time, extension numbers, outlet hours, etc. Operates facsimile to send, receive. Operates photo copier. Shops competition for rates and availability. Remains calm and polite especially during emergency situations and / or heavy resort activity. Knowledgeable of resort emergency procedures and part played in them. Completes guest callback and ensures that all quests questions are answered correctly and ensures that concerns are followed up and have been resolved. Assists front desk associates as needed. Performs other duties as requested by supervisor. Maintains clean and safe work environment. Clocks out at end of shift and departs property until next scheduled shift. Qualifications: High School diploma or equivalent and/or experience in a hotel or related field preferred. Available to work all days of the week. Flexible long days and hours sometimes required. Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Description: The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed . Requirements: Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PI63994b953ecd-9946
May 02, 2024
Full time
Description: The kitchen staff works on the front lines of restaurant, interacting with managers, waitstaff, bartenders, and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. Part of a larger food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare delicious meals. The position a kitchen staffer will start out in is determined by the level of experience he or she has. Depending upon your position duties and responsibilities are as follows: Clean and sanitize dishes, cookware, and utensils Clean and sanitize food preparation work stations Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients Follow all food health and safety requirements Assist with the unloading of deliveries and their proper storage Communicate kitchen needs to supervisors Interact with customers as needed . Requirements: Dependability - a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they do Physical stamina - the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances Customer service - working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff's normal duties Facility with kitchen equipment - the kitchen staff work with sharp and potentially dangerous equipment on a daily basis-whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment Team player - the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done PI63994b953ecd-9946