Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PI2ac2e2ae48c4-6630
May 17, 2024
Full time
Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PI2ac2e2ae48c4-6630
Job Description Job Description Description: Ted's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams. Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include: Paid training and leadership development Paid holidays Vacation time Medical, Dental, Vision, and Supplemental Insurance Plans 401k Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Ted's Leadership. Position Accountabilities: Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Ted's reputation for hospitality and care. Oversee and direct crew, including delegating duties as needed. Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's and as directed by the General Manager. Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback. Requirements: Open availability for scheduling is required, with minimal restrictions. Some nights and weekends are required. Reliable transportation to any Ted's location. Previous restaurant management preferred. Excellent customer service skills. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Salary: $19.00 - $22.75/per hour Compensation details: 19-22.75 Hourly Wage PIfa8a982ae9dc-2837
May 16, 2024
Full time
Job Description Job Description Description: Ted's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams. Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include: Paid training and leadership development Paid holidays Vacation time Medical, Dental, Vision, and Supplemental Insurance Plans 401k Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Ted's Leadership. Position Accountabilities: Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Ted's reputation for hospitality and care. Oversee and direct crew, including delegating duties as needed. Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's and as directed by the General Manager. Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback. Requirements: Open availability for scheduling is required, with minimal restrictions. Some nights and weekends are required. Reliable transportation to any Ted's location. Previous restaurant management preferred. Excellent customer service skills. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Salary: $19.00 - $22.75/per hour Compensation details: 19-22.75 Hourly Wage PIfa8a982ae9dc-2837
Job Description Job Description Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PIc0eb5-
May 16, 2024
Full time
Job Description Job Description Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PIc0eb5-
Description: Ted's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams. Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include: Paid training and leadership development Paid holidays Vacation time Medical, Dental, Vision, and Supplemental Insurance Plans 401k Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Ted's Leadership. Position Accountabilities: Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Ted's reputation for hospitality and care. Oversee and direct crew, including delegating duties as needed. Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's and as directed by the General Manager. Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback. Requirements: Open availability for scheduling is required, with minimal restrictions. Some nights and weekends are required. Reliable transportation to any Ted's location. Previous restaurant management preferred. Excellent customer service skills. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Salary: $19.00 - $22.75/per hour Compensation details: 19-22.75 Hourly Wage PI411a824ab1eb-2837
May 09, 2024
Full time
Description: Ted's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams. Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include: Paid training and leadership development Paid holidays Vacation time Medical, Dental, Vision, and Supplemental Insurance Plans 401k Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Ted's Leadership. Position Accountabilities: Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Ted's reputation for hospitality and care. Oversee and direct crew, including delegating duties as needed. Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's and as directed by the General Manager. Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback. Requirements: Open availability for scheduling is required, with minimal restrictions. Some nights and weekends are required. Reliable transportation to any Ted's location. Previous restaurant management preferred. Excellent customer service skills. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Salary: $19.00 - $22.75/per hour Compensation details: 19-22.75 Hourly Wage PI411a824ab1eb-2837
Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PIb3490b2c1-
May 09, 2024
Full time
Description: Ted's Hot Dogs is looking for awesome leaders to join their restaurant management team and build an exciting and rewarding career. Ted's managers have a passion for making the best charcoal broiled food on the planet, making meaningful connections with their customers and also for developing exceptional leaders. Ted's offers an extremely competitive compensation and benefits packages for its managers and General Managers that includes paid training and leadership development, paid holidays and vacation time, medical coverage, 401k and an uncapped incentive program. Total compensation packages for Ted's full time managers can range from $34,000-$45,000 based on experience. (Including Bonuses and Benefits) Climbing the career ladder and becoming a Ted's General Manager can earn you even more! If you like working in an environment that is fun, professional, the time flies by, and you are regularly recognized for great performance, Ted's might be a great place for you. Ted's Restaurant Manager Mission: The Manager is critical to the success of Ted's because they provide the critical leadership that ensures all of our customers receive the best charcoal broiled food on the planet and an experience that will keep them coming back for generations. Position Summary: The Assistant Manager oversees the Ted's store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store staff and Ted's Management. Position Accountabilities: Delivers excellent customer service, both directly and indirectly through employees, in order to meet or exceed customer expectations and maintain and elevate Ted's reputation for hospitality and care. Communicates with both the Ted's office staff, Ted's store Management, and Ted's store staff on topics such as operational changes, company updates, community programs, and employee recognition. Aids in staffing the store, including interviewing applicants, hiring new employees, and training staff up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Trains and coaches employees on job duties, including operational tasks and soft skills such as customer service and leadership, employing provided company guides, manuals, and instructional materials in addition to in-person instruction and continuous feedback. Assists with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Ted's Hot Dogs and as directed by the General Manager. Oversees and directs store management staff, including delegating duties as needed. Oversight of all subordinate manager activities is required to maintain expected standards and consistency of practices, as well as always maintaining line of sight into all aspects of the store's operations and employee relations. Requirements: Position Requirements: Reliable transportation to any Ted's location. Previous restaurant management preferred. Ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements. Job Type: Part-time Pay: $19.00 - $21.75 per hour Pay is dependent upon availability and longevity. Compensation details: 19-21.75 Hourly Wage PIb3490b2c1-
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.