Full-time, Housekeeper ( Upper East Side, NY) Division: Domestic Hospitality Ref ID: R Location: New York, NY 100 65 Salary: $ 8 0 ,000 - $9 0 ,000 Schedule: Tuesday - Saturday Hours: 9 am - 5 pm Benefits: Full benefits are offered for this position (PTO, 401K match, sick days & health insurance coverage with vision and dental) Job Description : A private Ultra-high net-worth couple seeks to hire an experienced and detail-oriented Housekeeper to support the current Head Housekeeper with the maintenance of a large private apartment in NYC The ideal candidate will be a team player, with a "can-do" upbeat attitude, and experience working in a formal private home setting Must have prior experience working with High-Net-Worth families and individuals Responsibilities: Full-charge housekeeping responsibilities; museum-quality cleaning of residence Working alongside other household staff (Head Housekeeper, another full-time housekeeper, private chef, and driver). Detail laundry and ironing Organizing closets and wardrobe management Assist with travel packing/unpacking Follow all Head Housekeeper recommendations to maintain and follow current house protocols and policies Hand-on care of expensive art, antiques, and silver care Maintaining household inventory organization (closets, pantries, cabinets, and order of any supplies, etc.) Hands-on care for furniture; polishing fine surfaces Providing excellent service to principals and guests Handling special requests, errands, and related duties as needed Requirements Minimum 5 years of related work experience in a private home as a laundress Excellent references are required from current and previous employers Strong communication skills, both written and verbal Prioritizing tasks and multi-task effectively Exceptional organizational and time management skills Strong communication skills, both written and verbal Professional mindset and the utmost discretion Valid US work authorization SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 08, 2024
Full time
Full-time, Housekeeper ( Upper East Side, NY) Division: Domestic Hospitality Ref ID: R Location: New York, NY 100 65 Salary: $ 8 0 ,000 - $9 0 ,000 Schedule: Tuesday - Saturday Hours: 9 am - 5 pm Benefits: Full benefits are offered for this position (PTO, 401K match, sick days & health insurance coverage with vision and dental) Job Description : A private Ultra-high net-worth couple seeks to hire an experienced and detail-oriented Housekeeper to support the current Head Housekeeper with the maintenance of a large private apartment in NYC The ideal candidate will be a team player, with a "can-do" upbeat attitude, and experience working in a formal private home setting Must have prior experience working with High-Net-Worth families and individuals Responsibilities: Full-charge housekeeping responsibilities; museum-quality cleaning of residence Working alongside other household staff (Head Housekeeper, another full-time housekeeper, private chef, and driver). Detail laundry and ironing Organizing closets and wardrobe management Assist with travel packing/unpacking Follow all Head Housekeeper recommendations to maintain and follow current house protocols and policies Hand-on care of expensive art, antiques, and silver care Maintaining household inventory organization (closets, pantries, cabinets, and order of any supplies, etc.) Hands-on care for furniture; polishing fine surfaces Providing excellent service to principals and guests Handling special requests, errands, and related duties as needed Requirements Minimum 5 years of related work experience in a private home as a laundress Excellent references are required from current and previous employers Strong communication skills, both written and verbal Prioritizing tasks and multi-task effectively Exceptional organizational and time management skills Strong communication skills, both written and verbal Professional mindset and the utmost discretion Valid US work authorization SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Full-time Housekeeper , Live-out Division: Domestic Hospitality Ref ID: R Location: New Canaan, CT 06840 Salary /Rate: $ 30 - $3 5 per hour Schedule: Monday - Friday with some weekends as needed Hours: 8 am - 5 pm . 40 hours guaranteed. Job description : A private family seeks to hire an experienced and detail-oriented Housekeeper . The ideal candidate must be kind, hard-working and passionate about providing excellent service and support to the principals and guests. A quiet, respectful, and kind demeanor, with extensive knowledge about cleaning, organizing and an implacable attention to detail. Responsibilities : Full-charge housekeeping responsibilities; museum-quality cleaning and organizing Laundry and ironing of clothing and linens, caring for fine garments Organizing closets and wardrobe management Packing/unpacking Household organization (closets, pantries, cabinets, etc.) Hands-on care for furniture; polishing fine surfaces, silver and fine china Assisting with special events and dinners Help with dinner service (setting up tables for dining) Providing excellent service to principals and guests Housesitting when the family is traveling Plant care Assist with Pet care: 3 large dogs Requirements: Minimum 3 years related work experience Private home experience preferred Utmost sense of confidentiality and discretion Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid United States work authorization Valid Driver's License SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License SSIN123 Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually Applicants will be contacted directly if selected as a candidate. Due to the high volume of applications - only those that apply on our website or third-party affiliated websites will be considered No phone call inquiries will be accepted at this time If you are having trouble with the application, please submit your resume directly to Want to be considered for other roles? Please continue to check our website and apply for additional employment opportunities at
May 01, 2024
Full time
Full-time Housekeeper , Live-out Division: Domestic Hospitality Ref ID: R Location: New Canaan, CT 06840 Salary /Rate: $ 30 - $3 5 per hour Schedule: Monday - Friday with some weekends as needed Hours: 8 am - 5 pm . 40 hours guaranteed. Job description : A private family seeks to hire an experienced and detail-oriented Housekeeper . The ideal candidate must be kind, hard-working and passionate about providing excellent service and support to the principals and guests. A quiet, respectful, and kind demeanor, with extensive knowledge about cleaning, organizing and an implacable attention to detail. Responsibilities : Full-charge housekeeping responsibilities; museum-quality cleaning and organizing Laundry and ironing of clothing and linens, caring for fine garments Organizing closets and wardrobe management Packing/unpacking Household organization (closets, pantries, cabinets, etc.) Hands-on care for furniture; polishing fine surfaces, silver and fine china Assisting with special events and dinners Help with dinner service (setting up tables for dining) Providing excellent service to principals and guests Housesitting when the family is traveling Plant care Assist with Pet care: 3 large dogs Requirements: Minimum 3 years related work experience Private home experience preferred Utmost sense of confidentiality and discretion Excellent references from current and previous employers Ability to work independently and as part of a team Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic, and attention to detail Exceptional organizational and time-management skills Valid United States work authorization Valid Driver's License SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License SSIN123 Due to the volume of employment applications received, Society Staffing is unable to respond to each application individually Applicants will be contacted directly if selected as a candidate. Due to the high volume of applications - only those that apply on our website or third-party affiliated websites will be considered No phone call inquiries will be accepted at this time If you are having trouble with the application, please submit your resume directly to Want to be considered for other roles? Please continue to check our website and apply for additional employment opportunities at
Housekeeper , Full-time ( Formal Residence ) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $ 40 - $ 45 per hour Schedule: Monday - Friday Must be able to work weekends when principals reside primarily in the summer. Hours: 8 am - 5 pm or 11 am - 8 pm (Schedule can be flexible) Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Summary: A UHNW private family seeks to hire an experienced and detailed Housekeeper to join a household team to support with the cleaning and organizing of their private estate in Newport, RI. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning and working with art, antiques, and expensive furnishings. The hired housekeeper must be comfortable working as part of a team of housekeepers and other household staff. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Full-charge Museum quality housekeeping responsibilities Care and maintenance of art, antiques, and expensive furnishings and decorations Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Detailed ironing (principal's clothes, shirts, and linens) Deep cleaning and organizing bathrooms Must be comfortable working around dogs (no pet care required) Occasionally assisting the chef with preparing food and vegetables, etc. Must be able to work as part of a team of housekeepers Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule with availability to work overtime and weekends as needed Valid US work authorization Valid Driver's license SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Housekeeper , Full-time ( Formal Residence ) Division: Domestic Hospitality Ref ID: R Location: Newport, RI 02840 Salary: $ 40 - $ 45 per hour Schedule: Monday - Friday Must be able to work weekends when principals reside primarily in the summer. Hours: 8 am - 5 pm or 11 am - 8 pm (Schedule can be flexible) Benefits: Full benefits package available (Health benefits package 2 weeks paid vacation sick/personal days discretionary bonuses based on performance. Job Summary: A UHNW private family seeks to hire an experienced and detailed Housekeeper to join a household team to support with the cleaning and organizing of their private estate in Newport, RI. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning and working with art, antiques, and expensive furnishings. The hired housekeeper must be comfortable working as part of a team of housekeepers and other household staff. This is a year-round opportunity with a lot of growth and longevity with the family! Responsibilities: Full-charge Museum quality housekeeping responsibilities Care and maintenance of art, antiques, and expensive furnishings and decorations Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Detailed ironing (principal's clothes, shirts, and linens) Deep cleaning and organizing bathrooms Must be comfortable working around dogs (no pet care required) Occasionally assisting the chef with preparing food and vegetables, etc. Must be able to work as part of a team of housekeepers Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule with availability to work overtime and weekends as needed Valid US work authorization Valid Driver's license SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Full-time Housekeeper (Kings Point, NY) Division: Executive Hospitality Ref ID: R Location: Kings Point, NY 11024 Salary: $35 - $45 per hour Schedule: Monday - Friday with flexibility to work weekends Schedule changes might be required based on the principal needs. Benefits: Full Benefits package available (Health benefits, paid vacation, sick days, 401K plan with match and bonus based on performance) A HNW family seeks to hire an experienced and detailed Housekeeper to work alongside an excellent Household team to support the daily cleaning and organization of a very formal residence. The ideal candidate will be a team player and must have the ability to adapt quickly Someone with a strong sense of service and hospitality would be the most ideal for this position. Responsibilities: Working alongside a team of Housekeepers and Executive Housekeeper Reports directly to the Executive Housekeeper, House Manager, Estate Manager, and the principals. Full-charge housekeeping responsibilities; museum-quality cleaning of large residence Laundry and ironing of clothing and linens, caring for fine garments Wardrobe management and organization Assist with packing/unpacking for travel Household organization (closets, pantries, cabinets, etc.) Assisting with household events, formal service, and assist with clean-up Caring for fine art, antiques, furniture, and surfaces Assist with meal service if the butler staff is unavailable Running errands and fulfilling special requests as needed Requirements: Excellent references are required from current and previous employers Minimum 3 - 5 years of related work experience in a private residence Ability to work independently and as part of a team Strong communication skills Hands-on with a good attitude, high energy, and strong work ethic Exceptional organizational and time-management skills Comfortable working around pets Must be comfortable wearing a household uniform if required Valid US work authorization Valid Driver's License SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Housekeeper/Lady's Maid, Full-time Division: Domestic / Household Req ID: R Location: New York, NY 10128 Salary: $70,000 - $90,000 Schedule: Monday - Friday, and occasional weekends as needed. Hours: 11 am - 8 pm with flexibility to work long hours as needed for special events (40 - 50 hours of work each week). Benefits: Benefits package available (two weeks paid vacation, sick days, and discretionary year-end bonus based on performance). Job Summary: A private family seeks to hire an experienced detailed Housekeeper/Lady's Maid to support with the cleaning and organizing of a large prestigious 5,000 square foot apartment in the Upper East Side of Manhattan. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing of closets, and wardrobe management The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing of silver Overseeing general support with laundry and organizing closets Laundry responsibilities: washing, laundering, steam-ironing Drop-off and pick-ups for dry cleaning items (such as bedding and any delicate items as requested by the principal). Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items Assist with guest service for parties or special events (formal meal service) Providing excellent service to principals and guests Assist with turn-down service: preparing the room for the night Working alongside a household team (Private Chef/House Manager, and an additional full-time housekeeper). Requirements: Minimum 5-10 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Housekeeper/Lady's Maid, Full-time Division: Domestic / Household Req ID: R Location: New York, NY 10128 Salary: $70,000 - $90,000 Schedule: Monday - Friday, and occasional weekends as needed. Hours: 11 am - 8 pm with flexibility to work long hours as needed for special events (40 - 50 hours of work each week). Benefits: Benefits package available (two weeks paid vacation, sick days, and discretionary year-end bonus based on performance). Job Summary: A private family seeks to hire an experienced detailed Housekeeper/Lady's Maid to support with the cleaning and organizing of a large prestigious 5,000 square foot apartment in the Upper East Side of Manhattan. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing of closets, and wardrobe management The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing of silver Overseeing general support with laundry and organizing closets Laundry responsibilities: washing, laundering, steam-ironing Drop-off and pick-ups for dry cleaning items (such as bedding and any delicate items as requested by the principal). Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items Assist with guest service for parties or special events (formal meal service) Providing excellent service to principals and guests Assist with turn-down service: preparing the room for the night Working alongside a household team (Private Chef/House Manager, and an additional full-time housekeeper). Requirements: Minimum 5-10 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Part-time Housekeeper Division: Domestic Hospitality Ref ID: R Location: Great Barrington, MA 01230 Salary: $ 35 - $ 4 5 per hour Schedule: 2 or 3 days a week May require working weekends from time to time Hours: 15 - 20 hours per week Job Title: A private couple seeks to hire an experienced detailed Housekeeper to oversee the cleaning and organizing of a formal residence. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing, and excellent laundry skills The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing silver Laundry responsibilities: washing, laundering, steam-ironing, and using the rotary for linens Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items No cooking required Requirements: Minimum 5 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 09, 2024
Full time
Part-time Housekeeper Division: Domestic Hospitality Ref ID: R Location: Great Barrington, MA 01230 Salary: $ 35 - $ 4 5 per hour Schedule: 2 or 3 days a week May require working weekends from time to time Hours: 15 - 20 hours per week Job Title: A private couple seeks to hire an experienced detailed Housekeeper to oversee the cleaning and organizing of a formal residence. The ideal candidate must be an extremely detailed individual with experience performing museum-quality cleaning, detail organizing, and excellent laundry skills The family would like someone who is service-oriented and is always willing to be helpful A self-starter individual would be ideal. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Antique and art care, and polishing silver Laundry responsibilities: washing, laundering, steam-ironing, and using the rotary for linens Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel. Keeping a record of household items inventory and ordering when low in stock of any items No cooking required Requirements: Minimum 5 years of related work experience in a Private Residence Excellent references from current and previous employers Utmost sense of confidentiality and discretion Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
HRI Hospitality
Hyatt House Tampa Downtown, North Florida Avenue, Tampa, FL, USA
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
Apr 29, 2024
Full time
JOB SUMMARY
The Executive Housekeeper is responsible for the organization of cleanliness and maintenance on the property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company and brand.
JOB DUTIES
• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service and embrace the HRIL/MWTH service culture
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep Cleaning, Laundry, and Public areas
• Communicate with guests in a professional, courteous, and helpful manner
• Manage Housekeeping teams to maximize the guest experience, exceed expectations, and efficiently complete daily departmental objectives
• Enforce Lodge standards, policies, and procedures with staff
• Direct and evaluate the performance of staff and follow up with training where needed
• Motivate staff and maintain a cohesive team
• Hire and supervise housekeeping line employees and supervisors
• Develop and maintain training programs to create proper quality and quantity cleaning results
• Establish and ensure compliance with guest service standards
• Utilize inventories to provide high-quality housekeeping and maintenance of the units
• Initiate and maintain effective communication within the housekeeping department, and between all other departments and associates
• Ensure grooming and conduct standards for all housekeeping associates are enforced
• Provide superior cleaning techniques and results in all managed product types
• Provide feedback to management on specific furnishing and product needs
• Develop and maintain effective payable, payroll, work order, and other written paperwork systems
• Provide quality control and care of linen, supplies, and equipment
• Ensure compliance with the safety program, identify hazardous conditions, and take immediate corrective action
• Perform any other duties assigned by Management
MINIMUM REQUIREMENTS
• High school graduate or equivalent
• Must be able to speak, hear and understand the English language
• Competent in written and verbal communication
• Must be able to sit/stand/walk for long periods of time
• Ability to handle pressure situations and exercise good judgment
• Must have some knowledge of laundry
• 3 years previous housekeeping management or related experience
• Ability to directly supervise 20+ people:
• Computer knowledge
Employees must fulfill their performance standards for this position and comply with company policies, rules, and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification, and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments requested by supervisors, managers, or other hotel/company officials.
PURPOSE OF THIS POSITION Performs day-to-day housekeeping activities to assure facility is maintained in a neat, clean and safe manner. Complies with federal, state and location standards, guidelines and regulations governing the facility and as may be instructed by the Director of Environmental Services. JOB DUTIES/RESPONSIBILITIES Duty 1 : Delivers a clean environment performing duties as assigned to EVS policies and procedures. Does this in compliance with Joint Commission Standards, Federal, State, and Local Regulatory Agencies. Duty 2 : Completes Hard Floor Care, strips, waxes and buffs floors, cleans, shampoos, disinfecting carpets and upholstery as assigned. Duty 3: Moves furniture, equipment and supplies in a safe and responsible manner utilizing good body mechanics to enhance a safe environment. Duty 4: Distributes and handles clean and soiled linen as assigned. Duty 5: Turns in department documentation within established time frames (daily sheets/monthly sheets and request for time off) Duty 6 : Attends and participates where/when requested in educational, in-services, process improvements, accreditation processes and customer service/satisfaction as required and actively participates in staff meetings. REQUIRED QUALIFICATIONS Must be able to read, write and speak English in order to follow oral and written directions and document completion or status of assignments. Knowledge of simple mathematics required for determining supply usage and completion of time schedule reports. Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures. PREFERRED QUALIFICATIONS High school graduate or GED equivalent Ability to operate environmental service equipment PHYSICAL DEMANDS This position requires a full range of body motion walking, lifting, bending, climbing, and standing. Must be able to lift, push, pull and move furniture, equipment, supplies and handle infectious/hazardous waste materials in a safe manner. The individual associate must be able to lift fifty pounds and reach work above the shoulders. The associate must be able to operate heavy equipment, auto scrubbers, high speed machines and power washers. The individual must have good eye-hand coordination and excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. This position is classified "at risk" for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
May 10, 2024
Full time
PURPOSE OF THIS POSITION Performs day-to-day housekeeping activities to assure facility is maintained in a neat, clean and safe manner. Complies with federal, state and location standards, guidelines and regulations governing the facility and as may be instructed by the Director of Environmental Services. JOB DUTIES/RESPONSIBILITIES Duty 1 : Delivers a clean environment performing duties as assigned to EVS policies and procedures. Does this in compliance with Joint Commission Standards, Federal, State, and Local Regulatory Agencies. Duty 2 : Completes Hard Floor Care, strips, waxes and buffs floors, cleans, shampoos, disinfecting carpets and upholstery as assigned. Duty 3: Moves furniture, equipment and supplies in a safe and responsible manner utilizing good body mechanics to enhance a safe environment. Duty 4: Distributes and handles clean and soiled linen as assigned. Duty 5: Turns in department documentation within established time frames (daily sheets/monthly sheets and request for time off) Duty 6 : Attends and participates where/when requested in educational, in-services, process improvements, accreditation processes and customer service/satisfaction as required and actively participates in staff meetings. REQUIRED QUALIFICATIONS Must be able to read, write and speak English in order to follow oral and written directions and document completion or status of assignments. Knowledge of simple mathematics required for determining supply usage and completion of time schedule reports. Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures. PREFERRED QUALIFICATIONS High school graduate or GED equivalent Ability to operate environmental service equipment PHYSICAL DEMANDS This position requires a full range of body motion walking, lifting, bending, climbing, and standing. Must be able to lift, push, pull and move furniture, equipment, supplies and handle infectious/hazardous waste materials in a safe manner. The individual associate must be able to lift fifty pounds and reach work above the shoulders. The associate must be able to operate heavy equipment, auto scrubbers, high speed machines and power washers. The individual must have good eye-hand coordination and excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. This position is classified "at risk" for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
PURPOSE OF THIS POSITION Performs day-to-day housekeeping activities primarily in patient/visitor/employee occupied areas. Assures facility is maintained in neat, clean and safe manner. Complies with federal, state and local standards, guidelines and regulations governing this facility, and as may be instructed by the Manager of Environmental Services. JOB DUTIES/RESPONSIBILITIES Duty 1: Delivers a clean environment by performing the seven step cleaning method throughout the BVHA's facilities. Areas would include but not limited to: patient rooms / patient care areas, surgical suites, offices, and public / common areas. Does this in compliance with Joint Commission Standards, Federal, State, and Local Regulatory, Infection Control, and EVS policies / procedures. Duty 2 : Responsible to clean and sanitize floors, medical equipment, and bed frames according to established procedures. May perform special projects as directed (wall washings, hanging cubicle curtains, window washing) Duty 3: Operates various mechanized cleaning equipment i.e. Kivac portable J-closet, and commercial vacuum cleaners. Responsible to report any needed repairs immediately to Service Response Center (SRC). Duty 4: Handles clean and soiled linens retrieving and disposing of in designated locations. Duty 5: Responsible for disposal of trash, waste, and other disposable materials using standard procedures. Duty 6: Excellent skills in customer service - ability to listen to customers, clear verbal communication, professionalism, and respect Duty 7: Data entry, basic computer skills, and time management Duty 8: Responsible to respond to identified emergency codes as a first responder. Duty 9: Inventories, restocks, and replenishes supplies as needed. Duty 10: Moves furniture, equipment and supplies in a safe and responsible manner utilizing good body mechanics to enhance a safe environment. Duty 11: Responsible to turn in departmental documentation (Ex: Daily sheets, Monthly time Sheets, Request for Time Off) within Established Time Frames. Duty 12 : Attends and Participates where and when requested in educational activities, in-services, performance process improvement, accreditation process and customer service. REQUIRED QUALIFICATIONS Must be able to read, write and speak English in order to follow oral and written directions and documents, completions or status of assignments. Knowledge of simple mathematics required for determination of supply usage for reordering. Inventory of various counts required. Positive service-oriented interpersonal and communication skills required. PREFERRED QUALIFICATIONS Ability to operate Environmental Services equipment High school graduate or GED equivalent. PHYSICAL DEMANDS This position requires a full range of body motion walking, lifting, bending, climbing, standing/ walking long periods of time. Must be able to work at a fast pace. Must be able to lift, push, pull and move furniture, equipment, supplies and handle infectious/hazardous waste materials in a safe manner. The individual associate must be able to lift fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. This position is classified "at risk" for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
May 10, 2024
Full time
PURPOSE OF THIS POSITION Performs day-to-day housekeeping activities primarily in patient/visitor/employee occupied areas. Assures facility is maintained in neat, clean and safe manner. Complies with federal, state and local standards, guidelines and regulations governing this facility, and as may be instructed by the Manager of Environmental Services. JOB DUTIES/RESPONSIBILITIES Duty 1: Delivers a clean environment by performing the seven step cleaning method throughout the BVHA's facilities. Areas would include but not limited to: patient rooms / patient care areas, surgical suites, offices, and public / common areas. Does this in compliance with Joint Commission Standards, Federal, State, and Local Regulatory, Infection Control, and EVS policies / procedures. Duty 2 : Responsible to clean and sanitize floors, medical equipment, and bed frames according to established procedures. May perform special projects as directed (wall washings, hanging cubicle curtains, window washing) Duty 3: Operates various mechanized cleaning equipment i.e. Kivac portable J-closet, and commercial vacuum cleaners. Responsible to report any needed repairs immediately to Service Response Center (SRC). Duty 4: Handles clean and soiled linens retrieving and disposing of in designated locations. Duty 5: Responsible for disposal of trash, waste, and other disposable materials using standard procedures. Duty 6: Excellent skills in customer service - ability to listen to customers, clear verbal communication, professionalism, and respect Duty 7: Data entry, basic computer skills, and time management Duty 8: Responsible to respond to identified emergency codes as a first responder. Duty 9: Inventories, restocks, and replenishes supplies as needed. Duty 10: Moves furniture, equipment and supplies in a safe and responsible manner utilizing good body mechanics to enhance a safe environment. Duty 11: Responsible to turn in departmental documentation (Ex: Daily sheets, Monthly time Sheets, Request for Time Off) within Established Time Frames. Duty 12 : Attends and Participates where and when requested in educational activities, in-services, performance process improvement, accreditation process and customer service. REQUIRED QUALIFICATIONS Must be able to read, write and speak English in order to follow oral and written directions and documents, completions or status of assignments. Knowledge of simple mathematics required for determination of supply usage for reordering. Inventory of various counts required. Positive service-oriented interpersonal and communication skills required. PREFERRED QUALIFICATIONS Ability to operate Environmental Services equipment High school graduate or GED equivalent. PHYSICAL DEMANDS This position requires a full range of body motion walking, lifting, bending, climbing, standing/ walking long periods of time. Must be able to work at a fast pace. Must be able to lift, push, pull and move furniture, equipment, supplies and handle infectious/hazardous waste materials in a safe manner. The individual associate must be able to lift fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. This position is classified "at risk" for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)
The Birches at Concord are looking for a full-time housekeeper to join our team! As a Benchmark housekeeper, your main role will be to maintain a community that is safe and clean for residents, associates and visitors. Schedule to include some weekends. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Housekeeper Duties & Responsibilities: Thoroughly cleans all assigned resident apartments as scheduled by the supervisor including: Bathrooms: toilet bowl, sinks, and bathtubs, wipes countertops, and mirrors, and sterilizes floors Kitchen: wipes counters and under objects, mops kitchen floor Vacuum all exposed areas completely, including edges. Empties and rinses (if necessary) wastebaskets. Washes inside of windows as needed. Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units, and cleans other flat surfaces as scheduled or requested by the supervisor. Stores chemicals in accordance with product or supervisor instruction. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Housekeeper Requirements: A high school diploma or GED is preferred. Experience cleaning residential or commercial settings is preferred, but we will train. Understands the practices surrounding the proper handling of biohazardous waste.
May 06, 2024
Full time
The Birches at Concord are looking for a full-time housekeeper to join our team! As a Benchmark housekeeper, your main role will be to maintain a community that is safe and clean for residents, associates and visitors. Schedule to include some weekends. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Housekeeper Duties & Responsibilities: Thoroughly cleans all assigned resident apartments as scheduled by the supervisor including: Bathrooms: toilet bowl, sinks, and bathtubs, wipes countertops, and mirrors, and sterilizes floors Kitchen: wipes counters and under objects, mops kitchen floor Vacuum all exposed areas completely, including edges. Empties and rinses (if necessary) wastebaskets. Washes inside of windows as needed. Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units, and cleans other flat surfaces as scheduled or requested by the supervisor. Stores chemicals in accordance with product or supervisor instruction. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Housekeeper Requirements: A high school diploma or GED is preferred. Experience cleaning residential or commercial settings is preferred, but we will train. Understands the practices surrounding the proper handling of biohazardous waste.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of housekeeping experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of housekeeping experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department's annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of housekeeping management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction. Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department's annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of housekeeping management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Shrewsbury Crossings is looking for a Full Time Maintenance Tech/Housekeeper to assist with Housekeeping, Painting and Light Maintenance responsibilities! No experience, no problem we will train! Full -Time, weekend availability a must! Starting at $18/hour The Housekeeper/Maintenance Tech is responsible for keeping the community clean and safe for residents, staff, and visitors, as well as laundering towels, bed linens, and resident personal laundry. S/he will also be responsible for cleaning resident apartments. Responsibilities: Communicates effectively with supervisor Maintains a clean laundry room in an orderly manner and stores chemicals in accordance with product or supervisor instruction Follows standards and practices for the use of specific chemicals and is familiar with emergency procedures if chemicals are misused Understands the practices surrounding proper handling of bio hazardous waste Thoroughly cleans all assigned resident apartments as scheduled by supervisor Cleans bathrooms completely: toilet bowl, sinks and bathtubs, wipes counter-tops, mirrors, and sterilizes floors Vacuums all exposed areas completely, including edges Empties and rinses (if necessary) wastebaskets Cleans kitchen area completely: wipes counters and under objects, mops kitchen floor Washes inside of windows as needed Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units and cleans other flat surfaces as scheduled or requested by supervisor Requirements: A high school diploma or GED is preferred Experience cleaning residential or commercial settings preferred, but we will train Understands the practices surrounding proper handling of biohazardous waste We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!
May 01, 2024
Full time
Shrewsbury Crossings is looking for a Full Time Maintenance Tech/Housekeeper to assist with Housekeeping, Painting and Light Maintenance responsibilities! No experience, no problem we will train! Full -Time, weekend availability a must! Starting at $18/hour The Housekeeper/Maintenance Tech is responsible for keeping the community clean and safe for residents, staff, and visitors, as well as laundering towels, bed linens, and resident personal laundry. S/he will also be responsible for cleaning resident apartments. Responsibilities: Communicates effectively with supervisor Maintains a clean laundry room in an orderly manner and stores chemicals in accordance with product or supervisor instruction Follows standards and practices for the use of specific chemicals and is familiar with emergency procedures if chemicals are misused Understands the practices surrounding proper handling of bio hazardous waste Thoroughly cleans all assigned resident apartments as scheduled by supervisor Cleans bathrooms completely: toilet bowl, sinks and bathtubs, wipes counter-tops, mirrors, and sterilizes floors Vacuums all exposed areas completely, including edges Empties and rinses (if necessary) wastebaskets Cleans kitchen area completely: wipes counters and under objects, mops kitchen floor Washes inside of windows as needed Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units and cleans other flat surfaces as scheduled or requested by supervisor Requirements: A high school diploma or GED is preferred Experience cleaning residential or commercial settings preferred, but we will train Understands the practices surrounding proper handling of biohazardous waste We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!
The Arbors at Shelburne is looking for a housekeeper in our community that cares for individuals with memory disorders. This position involves cleaning common areas as well as resident apartments. Full Time Sunday through Thursday schedule Hourly rate: $17.25 - $20.00/HR $1.25/HR differential when working weekends $500 Sign On Bonus! Connect with your calling. Join, stay, and grow with Benchmark. As a Benchmark housekeeper, your main role will be to maintain a community that is safe and clean for residents, associates and visitors. You will be responsible for laundering towels, bed linens, and resident laundry, as well as the upkeep of resident apartments. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Housekeeper Duties & Responsibilities: Thoroughly cleans all assigned resident apartments as scheduled by the supervisor including: Bathrooms: toilet bowl, sinks, and bathtubs, wipes countertops, and mirrors, and sterilizes floors Kitchen: wipes counters and under objects, mops kitchen floor Vacuum all exposed areas completely, including edges. Empties and rinses (if necessary) wastebaskets. Washes inside of windows as needed. Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units, and cleans other flat surfaces as scheduled or requested by the supervisor. Maintains a clean laundry room in an orderly manner and stores chemicals in accordance with product or supervisor instruction. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Housekeeper Requirements: A high school diploma or GED is preferred. Experience cleaning residential or commercial settings is preferred, but we will train. Understands the practices surrounding the proper handling of biohazardous waste.
May 01, 2024
Full time
The Arbors at Shelburne is looking for a housekeeper in our community that cares for individuals with memory disorders. This position involves cleaning common areas as well as resident apartments. Full Time Sunday through Thursday schedule Hourly rate: $17.25 - $20.00/HR $1.25/HR differential when working weekends $500 Sign On Bonus! Connect with your calling. Join, stay, and grow with Benchmark. As a Benchmark housekeeper, your main role will be to maintain a community that is safe and clean for residents, associates and visitors. You will be responsible for laundering towels, bed linens, and resident laundry, as well as the upkeep of resident apartments. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Housekeeper Duties & Responsibilities: Thoroughly cleans all assigned resident apartments as scheduled by the supervisor including: Bathrooms: toilet bowl, sinks, and bathtubs, wipes countertops, and mirrors, and sterilizes floors Kitchen: wipes counters and under objects, mops kitchen floor Vacuum all exposed areas completely, including edges. Empties and rinses (if necessary) wastebaskets. Washes inside of windows as needed. Cleans all common areas according to standards and practices including elevators, halls, landings, stairs, resident activity areas, lobbies, and model units, and cleans other flat surfaces as scheduled or requested by the supervisor. Maintains a clean laundry room in an orderly manner and stores chemicals in accordance with product or supervisor instruction. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Housekeeper Requirements: A high school diploma or GED is preferred. Experience cleaning residential or commercial settings is preferred, but we will train. Understands the practices surrounding the proper handling of biohazardous waste.
POSITION SUMMARY Housekeeper will maintain a high standard of sanitation and cleanliness of the hotel. This position involves high Guest Contact and presents the first point of contact with our guests while keeping all areas free of safety hazards and performing tasks in a safe and efficient manner. RESPONSIBILITIES Clean guest rooms as assigned and all common areas, ensuring hotel's established standards of cleanliness, and replace required supplies. With instruction, be able to clean a standard guest room within 30 minutes meeting hotel cleaning standards. Vacuum carpets and clean windows. Ensures carts are clean and stocked with cleaning and room supplies. Always maintain positive guest relations. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Use all chemicals in accordance with OSHA regulations and hotel requirements. Turn in lost and found items immediately to the supervisor. Stock linen room with supplies. Empty linen from housekeeping carts. Sweep and mop Lobby areas Clean Outside bathroom daily. Dust light fixtures in hallways. Remove all dirty linen from laundry chutes and hallways. Turn in lost and found items immediately to the supervisor. Aid co-workers and guests as needed. Notify supervisor of any guests' complaints or comments. Always maintain guest confidentiality. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Be in proper uniform and wear closed toe, flat shoes. Complete daily report and assignment sheets as instructed by supervisor. Report all maintenance problems to supervisor. Other duties as assigned QUALIFICATIONS High School diploma or equivalent required Previous housekeeping experience preferred Ability to pass pre-employment background check and drug screening Effective oral or written communication skills with all levels of the organization Strong organizational skills with the ability to manage time and multiple priorities to completion Problem solving skills with an analytical thought process Ability to adapt to a rapidly changing environment BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach WORKING CONDITIONS May be exposed to fumes, toxic or caustic chemicals, must wear personal protective equipment while using cleaning supplies, as required by established Company Safety Standards. The Housekeeper is responsible for maintaining the highest standards of cleanliness in all guestrooms. Housekeepers must demonstrate a commitment to maintaining high quality standards and attention to detail. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. PHYSICAL REQUIREMENTS Must be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.
May 01, 2024
Full time
POSITION SUMMARY Housekeeper will maintain a high standard of sanitation and cleanliness of the hotel. This position involves high Guest Contact and presents the first point of contact with our guests while keeping all areas free of safety hazards and performing tasks in a safe and efficient manner. RESPONSIBILITIES Clean guest rooms as assigned and all common areas, ensuring hotel's established standards of cleanliness, and replace required supplies. With instruction, be able to clean a standard guest room within 30 minutes meeting hotel cleaning standards. Vacuum carpets and clean windows. Ensures carts are clean and stocked with cleaning and room supplies. Always maintain positive guest relations. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Use all chemicals in accordance with OSHA regulations and hotel requirements. Turn in lost and found items immediately to the supervisor. Stock linen room with supplies. Empty linen from housekeeping carts. Sweep and mop Lobby areas Clean Outside bathroom daily. Dust light fixtures in hallways. Remove all dirty linen from laundry chutes and hallways. Turn in lost and found items immediately to the supervisor. Aid co-workers and guests as needed. Notify supervisor of any guests' complaints or comments. Always maintain guest confidentiality. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Be in proper uniform and wear closed toe, flat shoes. Complete daily report and assignment sheets as instructed by supervisor. Report all maintenance problems to supervisor. Other duties as assigned QUALIFICATIONS High School diploma or equivalent required Previous housekeeping experience preferred Ability to pass pre-employment background check and drug screening Effective oral or written communication skills with all levels of the organization Strong organizational skills with the ability to manage time and multiple priorities to completion Problem solving skills with an analytical thought process Ability to adapt to a rapidly changing environment BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental Insurance Paid Time-Off Program & Company Paid Holidays 401(k) Retirement Plan Insurance: Basic Life & Supplemental Life Health & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Personal Development & Learning Opportunities On-the-job Training, Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach WORKING CONDITIONS May be exposed to fumes, toxic or caustic chemicals, must wear personal protective equipment while using cleaning supplies, as required by established Company Safety Standards. The Housekeeper is responsible for maintaining the highest standards of cleanliness in all guestrooms. Housekeepers must demonstrate a commitment to maintaining high quality standards and attention to detail. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. PHYSICAL REQUIREMENTS Must be able to lift, lower, carry, push or move objects up to 50 lbs. Various tasks may require intermittent standing or prolonged sitting, and the ability to walk, reach, kneel, crouch and handle work related supplies and tools.
Live-in Housekeeper Division: Executive Hospitality Ref ID: R Location: Butler, MD 21023 Salary: $ 25 - $3 0 per hour Schedule: 5-day work week 8 hours per day Must be flexible to work weekends as needed. Accommodations: Live-in accommodations available on the property (Private apartment) Travel: Travel to summer home in Maine during the summer season Benefits: Full-benefits package is available (Paid vacation, sick days, and full health insurance) Job Title: A private couple seeks to hire an experienced Housekeeper to assist with detailed cleaning and organizing for their private estate and care for their pets. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning, and laundry management. Must be pet-friendly as there are two small dogs on the property. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel Grocery shopping and restocking all household inventories Assist with simple light cooking Help with meal service (setting up tables and serving meals) Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
May 01, 2024
Full time
Live-in Housekeeper Division: Executive Hospitality Ref ID: R Location: Butler, MD 21023 Salary: $ 25 - $3 0 per hour Schedule: 5-day work week 8 hours per day Must be flexible to work weekends as needed. Accommodations: Live-in accommodations available on the property (Private apartment) Travel: Travel to summer home in Maine during the summer season Benefits: Full-benefits package is available (Paid vacation, sick days, and full health insurance) Job Title: A private couple seeks to hire an experienced Housekeeper to assist with detailed cleaning and organizing for their private estate and care for their pets. The ideal candidate must be an extremely detailed individual with experience doing museum-quality cleaning, and laundry management. Must be pet-friendly as there are two small dogs on the property. Responsibilities: Full-charge Museum quality housekeeping and deep cleaning responsibilities Dusting, vacuuming, and cleaning all surfaces Overseeing general support with laundry and organizing closets Deep cleaning and organizing bathrooms Wardrobe management and maintaining orderly closets Assisting with packing and unpacking for travel Grocery shopping and restocking all household inventories Assist with simple light cooking Help with meal service (setting up tables and serving meals) Providing excellent service to principals and guests Requirements: Minimum 5 years of related work experience in a Private Residence Utmost sense of confidentiality and discretion Excellent references from current and previous employers Strong communication skills, both written and verbal (English) Professional, polished, and poised at all times Hands-on with a good attitude, high energy, strong work ethic and attention to detail Exceptional organizational and time-management skills Flexibility in schedule Valid US work authorization Valid Driver's license SSIN123 SOCIETY STAFFING 379 West Broadway, 2nd Floor New York, NY 10012 Agency DCA License
Overview Visit our website at to apply! S UMMARY Bering Straits Development Company a subsidiary of Bering Straits Native Corporation is currently seeking a qualified part-time Housekeeper for the Aurora Inn in Nome, AK. This requisition is continuously posted due to the frequent nature of openings and it is also intended to create a pool of qualified applicants who will be interviewed for openings as they occur. If you are qualified for the position, please apply and you will be contacted when a position opens. Please note that a position may not be immediately available - time frames vary. Hiring Managers strive to reach out to all candidates with periodic updates when an opening becomes available. If you wish to be removed from consideration, please log into your account and click on 'Withdraw' next to the job title in the Dashboard page. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Clean rooms/bathrooms Clean laundry room Keep hallways and stairways clear Ensure carts are fully stocked Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or equivalent Basic Math Skills Customer Service People Person Knowledge, Skills and Abilities Ability to multi-task Ability to lift up to 50 pounds or more Ability to stand for long periods of time Preferred Knowledge of OPERA preferred PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in a hotel, both inside and outside of the building. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
May 01, 2024
Full time
Overview Visit our website at to apply! S UMMARY Bering Straits Development Company a subsidiary of Bering Straits Native Corporation is currently seeking a qualified part-time Housekeeper for the Aurora Inn in Nome, AK. This requisition is continuously posted due to the frequent nature of openings and it is also intended to create a pool of qualified applicants who will be interviewed for openings as they occur. If you are qualified for the position, please apply and you will be contacted when a position opens. Please note that a position may not be immediately available - time frames vary. Hiring Managers strive to reach out to all candidates with periodic updates when an opening becomes available. If you wish to be removed from consideration, please log into your account and click on 'Withdraw' next to the job title in the Dashboard page. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Clean rooms/bathrooms Clean laundry room Keep hallways and stairways clear Ensure carts are fully stocked Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or equivalent Basic Math Skills Customer Service People Person Knowledge, Skills and Abilities Ability to multi-task Ability to lift up to 50 pounds or more Ability to stand for long periods of time Preferred Knowledge of OPERA preferred PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in a hotel, both inside and outside of the building. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
HRI Hospitality
104 Market St, Shreveport, LA, USA
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
May 10, 2024
Full time
JOB DESCRIPTION
Job Title : Guest Service Manager
Department: Front Office
Supervision Exercised: Front Office Department
Supervision Received: General Manager
JOB SUMMARY
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.
JOB DUTIES
Maintain complete knowledge at all times of:
All hotel features/services, and hours of operation.
All room types, numbers, layout, decor, appointments, and location.
All room rates, special packages, and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in‑house group activities, locations and times.
All hotel and departmental policies and procedures.
Complete bi-weekly payroll.
Meet with departing Front Desk Supervisor or Night Auditor to review business status and follow-up items.
Access all functions of the computer system according to established procedures and standards.
Answer department telephone within three rings, using the correct greeting and telephone etiquette .
Check the Front Desk and storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
Review the previous day's occupancy and room revenues. Monitor revenues derived from telephone, garage, and sundries. Monitor expenses (telephone, cost of sales, supplies, commissions, and labor). Resolve discrepancies with Accounting. Track actual numbers against budget.
Ensure that staff report to work as scheduled. Document any late or absent employees.
Coordinate breaks for staff.
Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that could compromise the department's standards and delegate these tasks.
Conduct pre‑shift meetings with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel including Front Desk staff, PBX Staff, and Reservations Staff.
Monitor the check‑in/check‑out process, ensuring agreement with hotel standards, anticipate critical situations, and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within 20 minutes. Check for repetitive problems and follow through on any unresolved requests.
Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. Handle guest reports on theft from safe deposit boxes according to hotel procedures.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check‑outs are processed through the system correctly in accordance with hotel check‑out standards.
Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
Assist staff with their job functions to ensure optimum service to guests.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Promote positive guest relations at all times.
Monitor and handle guest complaints by following the six-step procedures and ensuring guest satisfaction.
Assist guests with reports of lost or stolen articles, following hotel policy.
Adhere to hotel requirements for guest and employee accidents or injuries and in emergency situations.
Contact newly registered guests ten minutes after check‑in to establish guest satisfaction ; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest room access.
Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
Contracted banks
Shortages and Overages
Late charges
Petty cash and paid outs
Adjustments
Posting charges
Making change for guests
Cashing personal or travelers' checks
Payment methods or processing
Settling accounts
Closing reports
Cashier reports
Balancing receipts
Dropping receipts
Securing banks
Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
Assist staff with expediting problem payments.
Anticipate sold‑out situations and know how many rooms are overbooked. Locate alternative accommodations for guests and "walk" guests, following hotel policies and procedures.
Audit surrounding area hotels daily for the status of rooms, rates, discount rates, and packages. Maintain a current list of available locations for walk situations.
Anticipate low occupancy periods and coordinate blocking of rooms with the Executive Housekeeper to maximize labor costs, deep cleaning, and maintenance of rooms.
Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel.
Ensure that all V.I.P.'s are pre‑registered according to standards.
Work closely with Housekeeping management to ensure accurate status of each room, and readiness of rooms for check‑in and to report guest concerns.
Print special requests report and block according to specifications.
Balance room types daily according to departmental procedures.
Print credit check reports and review the status of each account. Follow up on accounts beyond approved credit limits.
Review resumes for arriving groups; organize and coordinate master accounts and check‑in/check-out., pre‑registration procedures.
Print and review masters for departed groups; check the accuracy and distribute to Accounting.
Review flag reports and follow up accordingly.
Coordinate delivery time of amenities with room service, ensuring timely delivery .
Monitor V.I.P. arrivals; greet and escort them to their room.
Review requests for late check‑outs and approve them according to occupancy. Communicate such to Housekeeping.
Review all out‑of‑order rooms daily with respective departments to determine the most current status and the estimated date for return to room inventory.
Print report on discrepant rooms, research discrepancies, and enter current status accordingly.
Complete bucket check nightly according to departmental procedures.
Maintain awareness of undesirable persons on hotel premises and escort off property contact Security where necessary.
Ensure all closing duties for staff are completed before staff signs out.
Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Respond to all pages by beeper promptly.
Prepare and submit daily/weekly payroll records.
Complete work orders for maintenance repairs and submit them to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in the department logbook.
Complete all paperwork and closing duties in accordance with departmental standards.
Review the status of assignments and any follow‑up action with the on‑coming supervisor.
MINIMUM REQUIREMENTS
High school graduate or equivalent, some college
Previous experience in guest services
Two years experience as a Front Office Supervisor, preferably a four star hotel
Must be able to satisfactorily communicate in English with guests, management and co‑workers
Must be able to provide legible communication
Ability to enforce hotel's standards, policies and procedures with Front Desk staff.
Ability to prioritize and organize work assignments; delegate work
Ability to direct performance of staff and follow up with corrections where needed
Ability to be a clear thinker, analyze and resolve problems exercising good judgment
Ability to focus attention on details
Ability to suggestively sell available rooms
Ability to input and access information into system
Ability to remain calm and courteous when consulting with demanding, difficult guests and/or situations
Ability to perform job functions to standards under pressure of multiple arrivals and departures
Ability to ensure security and confidentiality of guest and hotel information
Must be able to accurately compute mathematical calculations
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers, or other hotel/company officials.
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next Houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or house person. Please apply now if you have excellent people skills and are looking for a new challenge! Website: Compensation: $17.50/hour Responsibilities: Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Qualifications: Strong knowledge of cleaning techniques and products Must have graduated high school or received an equivalent certification (GED) Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Must have a strong focus on putting the guest first with exceptional customer service experience About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 17.5-17.5 Hourly Wage PI19aec-7845
May 10, 2024
Full time
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next Houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or house person. Please apply now if you have excellent people skills and are looking for a new challenge! Website: Compensation: $17.50/hour Responsibilities: Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Qualifications: Strong knowledge of cleaning techniques and products Must have graduated high school or received an equivalent certification (GED) Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Must have a strong focus on putting the guest first with exceptional customer service experience About Company Our stylish rooms, suites, and cottages have everything you need (and nothing you don't) for a relaxing, affordable trip to the Cape. In the heart of the Cape, and considered a "beachers' paradise", the village of Dennis Port is right on the Nantucket Sound. Offering warm ocean temps that beckon swimmers, boaters, and surfers from far and wide, the nearest beaches and waterfront dining are just a 1/2 mile from our front door. Just minutes from the beach, spend a day sunbathing on the sand or getting out on the water. The surf is waiting! Stay in the heart of Cape Cod at Bluebird Dennisport. Website: Compensation details: 17.5-17.5 Hourly Wage PI19aec-7845
Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team.Compensation: $17 - $19 per hour Responsibilities: Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive Answer general questions from guests Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed Write down what rooms were cleaned, report lost and found items and any damage or repairs needed Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies Qualifications: Graduated high school, received G.E.D or equivalent 1+ years as a professional housekeeper or similar position Good understanding of cleaning techniques and products Possesses a strong work ethic with exemplary organizational, time management, and communication skills About Company TAKE LEAVE FROM THE ORDINARY At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont - serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central. Website: Compensation details: 17-19 Hourly Wage PIbd2b1f9b1c52-8002
May 09, 2024
Full time
Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team.Compensation: $17 - $19 per hour Responsibilities: Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive Answer general questions from guests Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed Write down what rooms were cleaned, report lost and found items and any damage or repairs needed Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies Qualifications: Graduated high school, received G.E.D or equivalent 1+ years as a professional housekeeper or similar position Good understanding of cleaning techniques and products Possesses a strong work ethic with exemplary organizational, time management, and communication skills About Company TAKE LEAVE FROM THE ORDINARY At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont - serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central. Website: Compensation details: 17-19 Hourly Wage PIbd2b1f9b1c52-8002