At Friendly Planet, personal service matters and is the secret sauce that sets us apart from other travel companies. Our travel specialists answer calls, provide information about our travel programs and guide travelers through the process, from start to finish. And they do it all with a smile and a heap of patience. We have an opening on our Travel Specialist team for a good collaborator, with a friendly, cheerful outlook, excellent organizational skills, and experience in inside sales. Travel agent experience is preferred, and a love of travel is essential. Responsibilities and required qualifications for the position include: Two years or more experience as a travel agent is preferred. Travel sales/customer service experience. Strong verbal and written communication skills Computer proficiency (including Word, Excel) Creative problem solver Enjoy collaborating with a team. Knowledge of Amadeus a plus Bachelor's degree in business or related field is a plus Emailing travel itineraries to travelers Confirm all reservations prior to travel Oversee all travel and accommodation arrangements Finalize travel arrangements including tour packages, airline transportation Maintain records related to travel Enhance the primary travel purchase Informed of current travel requirements Promote travel initiatives and compliance Ensure travel policies and programs Procure hotel space for extended stay travel Ensure all travel needs and concerns Arrange and coordinate travel schedules and reservations for all employees and identify travel preferences Advise travelers on travel options to address all travel needs at the best cost Serve as primary agent for all international travel./li Notifying the plan of members travel arrangements
May 01, 2024
Full time
At Friendly Planet, personal service matters and is the secret sauce that sets us apart from other travel companies. Our travel specialists answer calls, provide information about our travel programs and guide travelers through the process, from start to finish. And they do it all with a smile and a heap of patience. We have an opening on our Travel Specialist team for a good collaborator, with a friendly, cheerful outlook, excellent organizational skills, and experience in inside sales. Travel agent experience is preferred, and a love of travel is essential. Responsibilities and required qualifications for the position include: Two years or more experience as a travel agent is preferred. Travel sales/customer service experience. Strong verbal and written communication skills Computer proficiency (including Word, Excel) Creative problem solver Enjoy collaborating with a team. Knowledge of Amadeus a plus Bachelor's degree in business or related field is a plus Emailing travel itineraries to travelers Confirm all reservations prior to travel Oversee all travel and accommodation arrangements Finalize travel arrangements including tour packages, airline transportation Maintain records related to travel Enhance the primary travel purchase Informed of current travel requirements Promote travel initiatives and compliance Ensure travel policies and programs Procure hotel space for extended stay travel Ensure all travel needs and concerns Arrange and coordinate travel schedules and reservations for all employees and identify travel preferences Advise travelers on travel options to address all travel needs at the best cost Serve as primary agent for all international travel./li Notifying the plan of members travel arrangements
Rental Sales Associate Position Pay Rate: $17.00/hour Unlimited Commission - Average FT commission earnings is $67,360/year Up to $3500 Retention Bonus Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Rental Sales Associate Position Pay Rate: $17.00/hour Unlimited Commission - Average FT commission earnings is $67,360/year Up to $3500 Retention Bonus Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Rental Sales Associate Position Pay Rate: $15.00/hour Unlimited Commission - Average FT commission earnings is $11,000/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Rental Sales Associate Position Pay Rate: $15.00/hour Unlimited Commission - Average FT commission earnings is $11,000/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Rental Sales Associate Position Pay Rate: $12.00/hour Unlimited Commission - Average FT commission earnings is $66,200/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Rental Sales Associate Position Pay Rate: $12.00/hour Unlimited Commission - Average FT commission earnings is $66,200/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Rental Sales Associate Position Pay Rate: $16.10/hour Unlimited Commission - Average FT commission earnings is $25,000/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Rental Sales Associate Position Pay Rate: $16.10/hour Unlimited Commission - Average FT commission earnings is $25,000/year Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Rental Sales Associate Position Pay Rate: $17.29/hour Unlimited Commission - Average PT commission earnings is $44,000/year Evenings / Overnights Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
May 01, 2024
Full time
Rental Sales Associate Position Pay Rate: $17.29/hour Unlimited Commission - Average PT commission earnings is $44,000/year Evenings / Overnights Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, rewarding and inspiring you to maximize your earnings in a friendly and empowering sales environment. What You'll Do: You will rent our cars and sell our products and services at our airport rental counters. This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service. Perks you'll get: Bi-weekly hourly wage plus an extremely profitable monthly commission / incentive / bonus plan (Unlimited earnings potential as much as 3 times your annual base salary!) Minimum commission guarantee or actual commission, whichever is greater, for first two months Full on the job training to enhance your professional sales skills Paid time off Medical, dental and other insurance Contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars What we're looking for: High School Diploma (or equivalent) Effective verbal communication skills Basic computer skills (typing, data entry) Professional, engaging personality Flexibility to work all shifts 6 months real estate or retail sales experience in a fast-paced environment is a bonus! Who are we? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to sit, stand, and type for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.
Job Details Job Location: Le Parc Suite Hotel - West Hollywood, CA Salary Range: $22.00 - $24.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or "walked" guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Apr 25, 2024
Full time
Job Details Job Location: Le Parc Suite Hotel - West Hollywood, CA Salary Range: $22.00 - $24.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Primary mission: Responsible for greeting and registering guests, providing excellent guest service, and settling the guest's account upon completion of their stay. The Night Auditor normally works a regular 3rd front desk shift, however, may be asked and assigned another shift due to work needs. SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager/Accounting Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties. Possess knowledge of all hotel features, services, hours of operation, room numbers and types, room layout, decor, room rates, packages/promotions, daily house count and room availability status with expected arrivals and departures, scheduled in-house activities and their locations and times. Acknowledge all guests, anticipate needs, and always respond promptly to maintain positive guest relations at all times. Process guest check-in by confirming reservations and review all noted information. Guest(s) without reservations can be sold and agreed on room type. Register guest in OPERA, generate registration card and verify registration with guest; obtain information for credit/payment, collect cash if designated; assign guest room; and advise guest of any messages, mail, faxes, etc. received for them. Maintain guest history files. Set-up accurate accounts for each guest with accordance to their requirements, i.e., separate room/tax/incidentals/comps. File registration cards and vouchers by room number. Assist and process overbooked or "walked" guests. Assist and provide room change accommodations. Document all guest requests, complaints, or problems. Resolve guest complaints to ensure guest satisfaction. Maintain organized and clean work area with necessary supplies. Responsible for assigned bank and ensure accuracy of contracted monies; keep bank secure at all times. Communicate with prior shift's Front Desk Agent to review all follow-up items. Answer department telephone within property guidelines as to number of rings, correct greeting and proper etiquette. Process end of day reports. Qualifications EXPERIENCE: Prior Experience: 1+ Previous Front Desk/Night audit experience of employment in a related position with this company or other companies in hotels or administration related work. IT Expertise: Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. Must have basic Excel, PowerPoint, Word; PC knowledge, minimum typing speed of 50wpm, ability to write and communicate professionally, bi-lingual fluency a plus; Must be hospitality oriented, and possess the ability to work under pressure. Should possess the ability to complete multiple tasks simultaneously. Education: High School diploma or GED required; college degree preferred. Subject Expertise: Must be able to sustain composure, remain calm and possess a positive attitude. Must be energetic and outgoing. Must be service oriented with excellent customer service skills. Must be able to follow directions with focus to detail, speed, and accuracy. Must be a team player with the ability to work under minimal supervision. Must be able to multi-task in a fast-paced work environment. Must possess excellent interpersonal and organizational skills. Must have basic knowledge of arithmetic. Must have the ability to input data and access information on the computer. Must have working knowledge of Microsoft Office and previous experience with a hotel management system; OPERA preferred. Must be able to read, write and understand the English language. Must be able to exercise confidentiality and discretion. Must be able to effectively communicate. OTHER EXPECTATIONS: Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook. Demonstrate a working knowledge of all company safety and security procedures. Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues. Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required. Benefits: Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes: Full Time Benefits Competitive Base Salary PTO Medical, Dental, Vision, Life, Pet Insurance 401K Costco Membership Bereavement Leave Management Contract Referral Program Education Assistance Additional Per Position Employee Rates at all of Springboard Hospitality's 35+ Hotels Monthly Cell Phone Stipend Dry Cleaning Services Hotel Level Executive Bonus Program Retention Bonuses Lead Share Program Associate of the Month/Quarter & Company-wide Associate of the Year Programs Associate Referral Bonus Program Springboard Hospitality Core Values: CONNECTED. We are plugged into people, technology and the cutting edge of culture. INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand. PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve. DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
We are seeking highly motivated individuals who are goal-oriented and have a passion for planning and booking extraordinary travel experiences for clients! Our host company works with various major vendors, which allows our agents to customize the clients vacation and build their business! This is a remote business opportunity. Responsibilities: Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities) Provide exceptional customer service to clients Maintain relationships with travel partners and vendors Work well in a group/team setting Stay up to date on the travel industry and policies Complete required certification within a timely manner Complete ongoing training with our company and travel partners Skills and Requirements: Must be 18 years of age, and a resident of the United States Must have a smartphone and/or a computer, with reliable internet access Ability to interact, communicate and negotiate effectively Ability to make travel and event recommendations based on clients interests Ability to manage time and be organized Attention to accuracy and detail Strong verbal and written communication skills Computer and Internet knowledge Personal travel experience is not required but will be considered an advantage Perks & Benefits: Certification and Credentials Business Opportunity High Commission Travel Discounts Various Tools, Resources, Support Ongoing Training & Education Company Growth Opportunity
Apr 12, 2024
Full time
We are seeking highly motivated individuals who are goal-oriented and have a passion for planning and booking extraordinary travel experiences for clients! Our host company works with various major vendors, which allows our agents to customize the clients vacation and build their business! This is a remote business opportunity. Responsibilities: Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities) Provide exceptional customer service to clients Maintain relationships with travel partners and vendors Work well in a group/team setting Stay up to date on the travel industry and policies Complete required certification within a timely manner Complete ongoing training with our company and travel partners Skills and Requirements: Must be 18 years of age, and a resident of the United States Must have a smartphone and/or a computer, with reliable internet access Ability to interact, communicate and negotiate effectively Ability to make travel and event recommendations based on clients interests Ability to manage time and be organized Attention to accuracy and detail Strong verbal and written communication skills Computer and Internet knowledge Personal travel experience is not required but will be considered an advantage Perks & Benefits: Certification and Credentials Business Opportunity High Commission Travel Discounts Various Tools, Resources, Support Ongoing Training & Education Company Growth Opportunity