Job Details Level Experienced Job Location The Colony Palm Beach - Palm Beach, FL Position Type Seasonal Education Level High School or Equivalent Travel Percentage Negligible Job Shift Any Job Category Restaurant - Food Service Description Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
May 15, 2024
Full time
Job Details Level Experienced Job Location The Colony Palm Beach - Palm Beach, FL Position Type Seasonal Education Level High School or Equivalent Travel Percentage Negligible Job Shift Any Job Category Restaurant - Food Service Description Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European Royalty and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. For more information visit . The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Greet and serve pool guests in a gracious and professional manner while in accordance with the hotel's standards of quality, presentation and sanitation. This role must strive to provide anticipatory service at all times. Complete opening and closing procedures and assigned side work. Practice social distancing, observe mask mandates and maintain hand washing routine as ordered by the CDC, Palm Beach County, and the State of Florida. ESSENTIAL JOB FUNCTIONS: Welcome and greet every pool guest. Consistently provide friendly, engaging and anticipatory guest service and heartfelt hospitality. Distribute menus, answer phones and take messages. Provide immediate attention to all guests upon seating in the bar area and pool area. Describe menu and daily specials. Assist guests regarding menu items in an informative and helpful way. Assess pool guests' needs and preferences and make recommendations. Check identification to verify legal age requirements for all guests. Receive, record and complete beverage orders. Manage guest orders in a timely and anticipatory manner. Prepare, mix and serve beverages to guests in accordance with hotel's recipes and quality standards. Correctly customize orders as requested. Offer and deliver pool amenities to guests in the pool area. Monitor all guests for alcohol intake to appropriate levels. Submit food orders to kitchen by entering orders in POS system. Explain any special instructions with accurate abbreviations. Serve meals according to service standards. Follow up with guests to ensure satisfaction and make recommendation for additions. Provide towels to pool guests and assist them with chairs and umbrellas. Collect soiled towels and transport them to the laundry. Stock the pool area with fresh towels. Sweep the pool area. Maintain organization and cleanliness around the pool area. Observe guests, respond to additional requests. Maintain the highest level of standards of quality of products and service at all times. Verify accuracy of all checks before presenting to guests and present in a timely manner. Accurately operate the point of sale (POS) and process payments. Maintain full knowledge of all food & beverage items, garnishes, allergens, contents and preparation methods. Remove soiled dishes and maintain cleanliness. Maintain full knowledge of and comply with food safety and sanitation policies at all times. Adhere to proper alcohol handling procedures. Advise supervisor/manager of any complaints as soon as they occur. Perform opening and closing procedures, complete checklists and assigned side work. Maintain a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories. Submit orders to supervisor; assist with receipt of deliveries. Slice, pit, and prepare fruit garnishes for drinks. Mix and prepare syrups, mixers, tonics and other ingredients in accordance with hotel's recipes. Organize the bar and pool area to streamline drink preparation and inventory. Clean and sanitize assigned areas and equipment thoroughly before and after shift end. Assist support staff with polishing glasses and silverware, folding napkins, cleaning and sanitizing menus, etc. Assist guests with pool retail purchases. Monitor and handle guest complaints following the instant pacification procedures and ensuring guest satisfaction. Maintain high standards of personal appearance and personal hygiene. Demonstrate ability to multi-task, manage time and work well under pressure. Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for guests and employees. Maintain knowledge of all safety and emergency procedures and be aware of accident prevention policies. Follow outlet policies, procedures and service standards. Maintain a professional courteous manner with all guests and fellow employees. Assist with special and deep cleaning projects as assigned by a supervisor. Perform any other duties as requested by supervisor. SECONDARY FUNCTIONS: Assist with monthly inventory of food & beverage and paper products within F&B outlets. Assist Food Runners and Bussers with stocking supplies, removing soiled dishes, glasses and silverware, and cleaning and resetting vacated tables and chairs. Contribute to daily, holiday, and theme drink menus in collaboration with supervisor. Qualifications STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Qualifications: Essential: High school diploma or equivalent. 1 year of server or bartender experience in a luxury hotel/club/restaurant. Excellent food & beverage/wine knowledge. Proficient in steps of service. Excellent guest service skills and passion for hospitality. Prior experience with Food & Beverage POS systems. Ability to read, write, speak, understand, and communicate in English. Ability to communicate professionally and respectfully with guests and co-workers. Ability to compute basic mathematical calculations. Ability to follow instructions. Detail-oriented and thorough. Strong interpersonal and problem-solving abilities Ability to perform consistent work to the hotel's high standards. Must be able to work weekends and holidays as needed. Ability to maintain personal hygiene. Ability to work quickly and efficiently. Ability to focus attention on guest needs, remaining calm and courteous at all times. Desirable: Previous luxury guest service/Forbes training. Responsible Alcohol Service certificate. Fluent in a secondary language. Skills: Essential: Ability to input and access data in a POS system. Ability to promote positive relations with all guests. Ability to think clearly, quickly, maintain concentration and make concise decisions. Ability to learn and remember guests' names and preferences. Ability to follow verbal and written instruction. Ability to maintain hotel's standards, policies and procedures. Ability to work in a restaurant/hotel environment. Ability to maintain regular attendance, be consistently on time, and observe work, break and meal periods in compliance with standards. Ability to perform job functions with attention to detail, speed and accuracy. Excellent time management skills. Ability to work well under pressure. Ability to work cohesively with other departments and co-workers as part of a team. Ability to work in a high pace environment. Desirable: Food Handler certificate. Physical Requirements: Prolonged periods of standing and walking. Frequently pulling, pushing, and bending. Exposure to outdoor environment factors (e.g. rain, heat, cold, wind). Ability to use hands to finger, handle or feel, and reach and carry with hands and arms. Able to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. following appropriate safety procedures.
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
May 12, 2024
Full time
JOB STATEMENT Responsible for doing our nightly system maintenance, balancing revenue accounts, and problem solving anything that comes your way overnight. Responsible for check- in processes in a timely and efficient manner. Accountable for answering any guest questions and providing accurate information to the guests. Ensure excellent communication skills when dealing with all the guests. The guests always come first and will be treated in a fair and friendly manner. MISSION To ensure 100% of a Guest's expectations are met before arrival. Friendly; Accurate; Efficient; Knowledgeable ESSENTIAL FUNCTIONS Communication Answer all questions from the guest in accordance with standards of proper etiquette. Be consistent in giving out accurate information. Make Supervisor aware of problems you experienced throughout the day Inform management of any guest or system related complaints or problems. Guest Service Ensure guest comfort and satisfaction. Promptly and effectively deal with guest complaints and requests. Always be polite when dealing with a guest. Never use foul language while at work. The guest comes FIRST! Drop what you are doing to help a guest. Answer a guest question to the best of your ability. Get help if you do not know the answer. Be Knowledgeable Know our product; Accommodation Types, Amusement Park, and Water Park Know how SMS Host works and functions. Know rules, policies, deposit and cancellation requirements. Proactively seek opportunities to become knowledgeable in those areas that you have not mastered; including additional SMS systems training and Darien Lake Policies Perform duties as outlined in the ATD (Attention to Detail). Perform all night audit duties to include but not be limited to: End business day Run all appropriate reports Fill out all daily reports as outlined in Audit Binder Work closely with accounting, accommodation supervisors and managers to ensure accuracy of reports Distribute appropriate reports to other accommodations staff Run back up of system Cleaning Duties Keep all guest facing areas (pool, lobby) and desks clean and presentable Keep the front office areas fully stocked at all times. Take out all of the garbage daily. Must be able to lift 30 pounds. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight. Perform any duties requested by a Manager, Director, Supervisor or Lead. Professional Appearance and Image Be PUNCTUAL in reporting to work Be neatly dressed in APPROPRIATE UNIFORM WITH A NAME TAG Be READY Personal hygiene is required JOB SPECIFICATIONS Self-Starter, Motivated, Confident, Optimistic Excellent Communicator Self-Disciplined, Detail oriented Guest Advocate, Hospitality focus Problem Solver Computer skills and knowledge (Microsoft Office - Word/Excel, ability to type, etc.) Team Player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit and/stand/or walk for long periods of time throughout the day Must be able to work outdoors at various times throughout the year Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing and speech Requires occasional kneeling and bending Requires occasional walking, reaching above shoulder, pushing and pulling Requires occasional lifts and carries up to 40 pounds Requires occasional carries up to 75 pounds with the assistance of a two-wheel hand truck Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level is generally moderate. EQUAL OPPORTUNITY EMPLOYER DARIEN LAKE THEME PARK RESORT IS A DRUG FREE WORKPLACE OTHER FUNCTIONS Any and all other duties as assigned or necessary in order to support the Accommodations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) dictate. Night Auditors are required to work shifts both inside at the Hotel Front Desk and outside at the Camp Gate toll booth; there are times that you will be by yourself for the entirety of your shift in any of these areas during the overnight.
Great pay, Benefits, 401k, Potential Relocation offered, and Bonus - Join our team as a Restaurant Manager and unleash your creativity while delighting guests with extraordinary cuisine. This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: We are a premier gaming destination nestled in the scenic mountains of Black Hawk, Colorado. Boasting luxurious accommodations, thrilling gaming options, and exquisite dining experiences, We offer guests the ultimate getaway. The restaurant is an upscale dining establishment within the casino, renowned for its contemporary cuisine and exceptional service. Situated in a sophisticated ambiance, We provide guests with a memorable dining experience, featuring a diverse menu crafted with locally sourced ingredients and impeccable attention to detail. Position Overview: We are seeking a dynamic and experienced Restaurant Manager to lead our team. The Restaurant Manager will oversee all aspects of restaurant operations, including staff management, customer service, inventory control, and ensuring adherence to quality and safety standards. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record of driving excellence in a fine dining environment. Why join us? Benefits: Competitive salary and bonus potential Health insurance options Retirement savings plan Paid time off Employee discounts on dining and resort amenities Opportunities for career advancement and professional development Job Details Responsibilities: Provide leadership and direction to restaurant staff, including hiring, training, scheduling, and performance management. Foster a culture of excellence in customer service, ensuring guests receive a memorable dining experience that exceeds expectations. Oversee daily restaurant operations, including managing reservations, seating arrangements, and maintaining cleanliness and organization of the dining area. Monitor food quality and presentation, ensuring consistency and adherence to established standards. Manage inventory and control costs, including ordering supplies, monitoring stock levels, and minimizing waste. Develop and implement operational procedures and policies to optimize efficiency and enhance the guest experience. Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly and effectively. Collaborate with the culinary team to develop and update menus, specials, and promotional offerings. Ensure compliance with health and safety regulations and maintain a safe working environment for staff and guests. Monitor financial performance, analyze sales data, and identify opportunities for revenue growth and cost savings. Work closely with other departments, including marketing and sales, to promote and drive business growth. Qualifications: Minimum of 3-5 years of management experience in a high-end restaurant or fine dining establishment. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and organizational skills, with a keen attention to detail. Proven ability to manage budgets, analyze financial data, and implement cost-control measures. Knowledge of food and beverage operations, including inventory management, menu development, and wine selection. Ability to thrive in a fast-paced environment and handle multiple priorities simultaneously. Proficiency in restaurant management software and Microsoft Office suite. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 12, 2024
Full time
Great pay, Benefits, 401k, Potential Relocation offered, and Bonus - Join our team as a Restaurant Manager and unleash your creativity while delighting guests with extraordinary cuisine. This Jobot Job is hosted by: Bryce Hopkins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: We are a premier gaming destination nestled in the scenic mountains of Black Hawk, Colorado. Boasting luxurious accommodations, thrilling gaming options, and exquisite dining experiences, We offer guests the ultimate getaway. The restaurant is an upscale dining establishment within the casino, renowned for its contemporary cuisine and exceptional service. Situated in a sophisticated ambiance, We provide guests with a memorable dining experience, featuring a diverse menu crafted with locally sourced ingredients and impeccable attention to detail. Position Overview: We are seeking a dynamic and experienced Restaurant Manager to lead our team. The Restaurant Manager will oversee all aspects of restaurant operations, including staff management, customer service, inventory control, and ensuring adherence to quality and safety standards. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record of driving excellence in a fine dining environment. Why join us? Benefits: Competitive salary and bonus potential Health insurance options Retirement savings plan Paid time off Employee discounts on dining and resort amenities Opportunities for career advancement and professional development Job Details Responsibilities: Provide leadership and direction to restaurant staff, including hiring, training, scheduling, and performance management. Foster a culture of excellence in customer service, ensuring guests receive a memorable dining experience that exceeds expectations. Oversee daily restaurant operations, including managing reservations, seating arrangements, and maintaining cleanliness and organization of the dining area. Monitor food quality and presentation, ensuring consistency and adherence to established standards. Manage inventory and control costs, including ordering supplies, monitoring stock levels, and minimizing waste. Develop and implement operational procedures and policies to optimize efficiency and enhance the guest experience. Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly and effectively. Collaborate with the culinary team to develop and update menus, specials, and promotional offerings. Ensure compliance with health and safety regulations and maintain a safe working environment for staff and guests. Monitor financial performance, analyze sales data, and identify opportunities for revenue growth and cost savings. Work closely with other departments, including marketing and sales, to promote and drive business growth. Qualifications: Minimum of 3-5 years of management experience in a high-end restaurant or fine dining establishment. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and organizational skills, with a keen attention to detail. Proven ability to manage budgets, analyze financial data, and implement cost-control measures. Knowledge of food and beverage operations, including inventory management, menu development, and wine selection. Ability to thrive in a fast-paced environment and handle multiple priorities simultaneously. Proficiency in restaurant management software and Microsoft Office suite. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
This Jobot Job is hosted by: Kelly Breen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $130,000 - $150,000 per year A bit about us: We are a prominent American company, founded in 1995 and a major producer of fresh-cut fruits and vegetables, as well as salads and other nutritious food items. We have numerous facilities throughout North America and Europe and we focus on delivering an extensive selection of pre-packaged, ready-to-eat goods to retailers, foodservice establishments, and individuals. Renowned for our dedication to sustainability and inventive practices, we prioritize food safety, excellence, and ease. Our product range includes diverse salad varieties, snacks, and meal kits, meeting the increasing desire for healthful, convenient dietary choices Why join us? We're at the forefront of producing fresh-cut fruits and vegetables, salads, and other nutritious food options. Our focus on sustainability and innovation sets us apart, as does our unwavering commitment to food safety, quality, and convenience. By joining us, you'll be part of a dynamic team that caters to the growing demand for healthy, convenient food options, offering various salad choices, snacks, and meal kits. Job Details Job Details: We are seeking a highly motivated and experienced Permanent QA Manager to join our dynamic team in the food industry. This is a unique opportunity to play a pivotal role in ensuring the highest standards of quality and safety in our products. The successful candidate will be responsible for managing all aspects of the quality assurance and quality control process, including the implementation and maintenance of food safety and quality standards. This role requires a strategic thinker with a keen eye for detail, a strong understanding of the food manufacturing processes, and a passion for excellence. Responsibilities: Develop and implement quality assurance and quality control procedures in line with company and regulatory standards. Oversee all aspects of quality management, including audits, inspections, and testing. Ensure all products meet food safety and quality standards. Train and mentor staff on quality assurance procedures and standards. Work closely with production and operations teams to identify and address quality issues. Monitor and report on key quality metrics, identifying areas for improvement and implementing corrective actions. Keep abreast of latest industry trends and regulatory changes related to food safety and quality. Lead and manage a team of quality assurance professionals, fostering a culture of continuous improvement and excellence. Manage customer complaints. Conduct Annual Mock Recalls per customer specifications. Manage all aspects of shelf-life including documentation, trend analysis and reports. Write all customer and product specifications, Raw materials, and Finished Products Qualifications: Bachelor's degree in Food Science, or related field, preferably Microbiology, Food Science, Biology, Chemistry and Agricultural Business and/or Crop Science or minimum of 8 years Minimum of 5 years of experience in a quality assurance role within the manufacturing industry, preferably in food manufacturing. In-depth knowledge of food safety and quality standards, including HACCP, SQF, and Lead Six Sigma. Proven experience in quality assurance, quality control, and process improvement. Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Proficient in the use of quality management software and tools. Join us and be a part of a team that is dedicated to delivering high-quality products that our customers love. We are committed to fostering an inclusive and diverse work environment and offer competitive benefits and opportunities for career growth. If you are passionate about quality and are looking for a challenging and rewarding role, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 12, 2024
Full time
This Jobot Job is hosted by: Kelly Breen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $130,000 - $150,000 per year A bit about us: We are a prominent American company, founded in 1995 and a major producer of fresh-cut fruits and vegetables, as well as salads and other nutritious food items. We have numerous facilities throughout North America and Europe and we focus on delivering an extensive selection of pre-packaged, ready-to-eat goods to retailers, foodservice establishments, and individuals. Renowned for our dedication to sustainability and inventive practices, we prioritize food safety, excellence, and ease. Our product range includes diverse salad varieties, snacks, and meal kits, meeting the increasing desire for healthful, convenient dietary choices Why join us? We're at the forefront of producing fresh-cut fruits and vegetables, salads, and other nutritious food options. Our focus on sustainability and innovation sets us apart, as does our unwavering commitment to food safety, quality, and convenience. By joining us, you'll be part of a dynamic team that caters to the growing demand for healthy, convenient food options, offering various salad choices, snacks, and meal kits. Job Details Job Details: We are seeking a highly motivated and experienced Permanent QA Manager to join our dynamic team in the food industry. This is a unique opportunity to play a pivotal role in ensuring the highest standards of quality and safety in our products. The successful candidate will be responsible for managing all aspects of the quality assurance and quality control process, including the implementation and maintenance of food safety and quality standards. This role requires a strategic thinker with a keen eye for detail, a strong understanding of the food manufacturing processes, and a passion for excellence. Responsibilities: Develop and implement quality assurance and quality control procedures in line with company and regulatory standards. Oversee all aspects of quality management, including audits, inspections, and testing. Ensure all products meet food safety and quality standards. Train and mentor staff on quality assurance procedures and standards. Work closely with production and operations teams to identify and address quality issues. Monitor and report on key quality metrics, identifying areas for improvement and implementing corrective actions. Keep abreast of latest industry trends and regulatory changes related to food safety and quality. Lead and manage a team of quality assurance professionals, fostering a culture of continuous improvement and excellence. Manage customer complaints. Conduct Annual Mock Recalls per customer specifications. Manage all aspects of shelf-life including documentation, trend analysis and reports. Write all customer and product specifications, Raw materials, and Finished Products Qualifications: Bachelor's degree in Food Science, or related field, preferably Microbiology, Food Science, Biology, Chemistry and Agricultural Business and/or Crop Science or minimum of 8 years Minimum of 5 years of experience in a quality assurance role within the manufacturing industry, preferably in food manufacturing. In-depth knowledge of food safety and quality standards, including HACCP, SQF, and Lead Six Sigma. Proven experience in quality assurance, quality control, and process improvement. Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Proficient in the use of quality management software and tools. Join us and be a part of a team that is dedicated to delivering high-quality products that our customers love. We are committed to fostering an inclusive and diverse work environment and offer competitive benefits and opportunities for career growth. If you are passionate about quality and are looking for a challenging and rewarding role, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Exciting management opportunity! We are looking for an experienced, responsible and dedicated restaurant manager with a warm and positive personality who has worked in a high volume restaurant. You must also be organized, possess multi tasking ability, have good common sense and the ability to solve problems quickly and calmly. We seek someone who is guest driven and takes pride in ensuring customer satisfaction. 3 + years experience in restaurant management preferred. Serving experience is a big plus. Event planning is also a plus. You would need to be well versed in steps of service and have the ability to teach and help our staff progress to be the best they can be. In addition, you would be trained to execute all FOH positions, including expo, running, taking phone orders, hosting etc. Salary is negotiable and will be based on experience and expertise. Schedule would be 5 days a week, approximately 50 hours a week. Friday and Saturday are not negotiable and you will be required to work on restaurant holidays. About us: Arpeggio is an independently owned restaurant that is a fast paced, high volume BYOB. We have a large and interesting menu and have been in business for over 27 years. We have several staff members who have been with us for 20+ years. Our staff is like family and we have many "regulars". Our mission is to create a happy and comfortable environment for both staff and guests. We are a drug free, smoke free restaurant. Benefits Health insurance/Dental insurance Consistent weekly schedule Paid Vacation Basic Job Duties Employee scheduling. approximately 35 employees Supervise and train FOH staff Assist in cutting payroll costs by letting some staff go as soon as they are not needed. Maintain orderliness with take out Ensure customer satisfaction Oversee FOH cleaning schedule. Listen and respond to guests' feedback, communicate this to owners Serve as a liaison between the dining room and kitchen staff Placing vendor orders for FOH Maintaining a safe, sanitary and clean environment REQUIREMENTS 3 years previous experience as a restaurant manager in a fast-paced restaurant Great communication skills Able to get along well with co workers, create a respectful work environment Comfortable with computers Highly organized, detail-oriented, able to prioritize and multitask Ability to work in a fast paced environment efficiently Must be reliable and flexible Able to be calm and focused in emergency situations Must be in good health and able to lift 40 lbs easily. We are an upscale casual, well regarded Mediterranean BYOB that has been in business for over 25 years. We relocated within the same Center to a larger more modern space in 2017 that includes a large outdoor deck.
May 08, 2024
Full time
Exciting management opportunity! We are looking for an experienced, responsible and dedicated restaurant manager with a warm and positive personality who has worked in a high volume restaurant. You must also be organized, possess multi tasking ability, have good common sense and the ability to solve problems quickly and calmly. We seek someone who is guest driven and takes pride in ensuring customer satisfaction. 3 + years experience in restaurant management preferred. Serving experience is a big plus. Event planning is also a plus. You would need to be well versed in steps of service and have the ability to teach and help our staff progress to be the best they can be. In addition, you would be trained to execute all FOH positions, including expo, running, taking phone orders, hosting etc. Salary is negotiable and will be based on experience and expertise. Schedule would be 5 days a week, approximately 50 hours a week. Friday and Saturday are not negotiable and you will be required to work on restaurant holidays. About us: Arpeggio is an independently owned restaurant that is a fast paced, high volume BYOB. We have a large and interesting menu and have been in business for over 27 years. We have several staff members who have been with us for 20+ years. Our staff is like family and we have many "regulars". Our mission is to create a happy and comfortable environment for both staff and guests. We are a drug free, smoke free restaurant. Benefits Health insurance/Dental insurance Consistent weekly schedule Paid Vacation Basic Job Duties Employee scheduling. approximately 35 employees Supervise and train FOH staff Assist in cutting payroll costs by letting some staff go as soon as they are not needed. Maintain orderliness with take out Ensure customer satisfaction Oversee FOH cleaning schedule. Listen and respond to guests' feedback, communicate this to owners Serve as a liaison between the dining room and kitchen staff Placing vendor orders for FOH Maintaining a safe, sanitary and clean environment REQUIREMENTS 3 years previous experience as a restaurant manager in a fast-paced restaurant Great communication skills Able to get along well with co workers, create a respectful work environment Comfortable with computers Highly organized, detail-oriented, able to prioritize and multitask Ability to work in a fast paced environment efficiently Must be reliable and flexible Able to be calm and focused in emergency situations Must be in good health and able to lift 40 lbs easily. We are an upscale casual, well regarded Mediterranean BYOB that has been in business for over 25 years. We relocated within the same Center to a larger more modern space in 2017 that includes a large outdoor deck.