Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 07, 2024
Full time
Job Description Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at -responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Job Description Job Description Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIda2bb955b6c3-5866
May 03, 2024
Full time
Job Description Job Description Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIda2bb955b6c3-5866
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PI9f18fc6-
May 02, 2024
Full time
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PI9f18fc6-
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIeea8acbdca23-5866
May 01, 2024
Full time
Description: POSITION SUMMARY Provides support and assistance with the administration of day to day operations, functions and duties of the restaurant kitchen and staff as directed by restaurant chef SUCCESS FACTORS Success factors are the combination of skills, attributes and behaviors that, when applied, produce individual and organizational success. Leadership: Ability to obtain results through other people by motivation and empowerment, initiate actions while encouraging team members to contribute. Human Relations: Ability to positively interact with a variety of personalities, i.e. vendors, guests and team members. Organization and Planning: Able to coordinate and manage numerous details at once. Skills to prioritize and manage timeliness. Communication and Social Skills: Professional presentation and appearance, solid verbal and written ability, poised, and an excellent listener. Able to share ideas, instructions and information so they are clearly understood while maintaining cooperative working relations. Integrity: Embodies Schwartz Brothers' high standard of professionalism. Judgement: Ability to recognize problems and to creatively and immediately find solutions. Ability to set priorities and use initiative. Solid decision maker. Planning: Ability to conceive the outline of successful programs, i.e. budgets and action plans. Controlling and Awareness: Ability to measure performance and if necessary, take corrective action. Staffing: Ability to select and develop employees by example and through instruction. Actively conduct performance reviews. Financial Acumen: Understanding the relationship between sales and costs and their effect on profitability. Able to control expenses and manage the budget. ESSENTIAL DUTIES AND RESPONSIBILITIES The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation. Maintains the highest standards of hygiene and sanitation. Follows Health Department standards for hygiene and safe food handling by clearly communicating and reinforcing standards and procedures to all staff members Flexible schedule required. Able to work days, nights, weekends and long hours Prepare all menu items and batch recipes in accordance with recipes and only serves food that meets Schwartz Brothers Restaurants standards of quality and excellence Complies with all portion sizes, quality standards, department rules, policies and procedures Responsible for achieving projected labor and food cost percentages through security, waste control, inventory control and scheduling Ensures that the purchasing meets the company's standards and quality as directed by restaurant chef. Monitors food production to guarantee that timing guidelines are met Supervises kitchen staff including training and counseling Develops kitchen staff members' skills; builds teamwork and morale Fulfills specific administrative duties including, when asked, approval of invoices, inventory taking and scheduling Enforces Company policies and procedures, and actively promotes the Schwartz Brothers Way of customer care Performing other duties as asked and directed. NOTE: The statements contained herein are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of individuals so classified. Requirements: MINIMUM QUALIFICATIONS & REQUIREMENTS Knowledge, Skills, and Aptitudes: Strong knife handling skills Advanced food knowledge and a desire to learn more Basic math skills Intermediate to advanced computer skills with Microsoft Word, Excel and Outlook Able to communicate clear directions Able to work in a team environment Able to speak, read and understand basic English Excellent communication and positive interpersonal skills required Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure. Strong organizational skills required. Ability to produce an excellent culinary and restaurant experience for patrons. Moderate reading and writing skills; ability to follow and direct written and oral instructions and procedures. Excellent time management, scheduling, managerial, and organizational skills. Manual dexterity; auditory and visual skills required. Education and Experience: At least two years of experience as Kitchen Manager or Sous Chef Experience in a full-service restaurant or similar concept preferred Relevant experience or training, which may be demonstrated via degree or certificate, completion of apprenticeship, or other experience necessary to become trained as a highly skilled professional cook. High school diploma or equivalent preferred. ServSafe certification required Current Washington State Food Handler's card. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions Ability to lift 50 lbs. Able to climb step stools and stairs Prolonged period of standing and preparing and cooking food. Prolonged periods sitting at a desk and working on a computer. Must be able to work in a kitchen environment that may involve exposure to extreme hot or cold. Regularly required to talk or hear. Regularly exposed to kitchen equipment (e.g. oven, stove, dishwasher, broiler, knives, etc.) The noise level in work environment is moderate to loud. Flexibility and/or reliability in work schedule are required to provide support when needed. Able to work nights, weekends, holidays, and long hours. Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. BENEFITS: Discounted meals at Daniel s Broiler 10% bonus program 2 weeks vacation Sick time is accrued at 1 hour for every 30 hours worked A paid day off each year to use during your birthday month Christmas is a closed holiday 401(k) with company match Health, dental, vision insurance Voluntary benefits such as LTD, commuting benefits Length of service bonuses Opportunity for grown and development- we promote from within! Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance Opportunities to give back through organized volunteer events with Food Lifeline Salary Range: $70,000-$75,000, DOE Compensation details: 0 Yearly Salary PIeea8acbdca23-5866
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Apr 26, 2024
Full time
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Summary: As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare Joshua Ryan Keith req_classification
Apr 23, 2024
Full time
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Summary: As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare Joshua Ryan Keith req_classification