MAKE YOUR IMPACT Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M A C Cosmetics). In addition to our 5 restaurants located within Toronto's core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships. Impact Kitchen is always looking for enthusiastic & passionate team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! OVERVIEW OF POSITION The role of the Assistant Kitchen Manager (AKM) is to support the location Kitchen Manager in running all aspects of the kitchen operations. As an Assistant Kitchen Manager you will role model Impact Kitchen's brand and values, maintain all of the restaurant's assets, a profitable business by being a role model for Impact Kitchen's brand and values. The AKM is to generate excellent staff culture and ensure high guest satisfaction. This role works closely with the Kitchen Manager in areas of people, equipment, cost of goods (COGS), cleanliness and excellent food execution. The AKM reports to: Kitchen Manager (KM) ESSENTIAL DUTIES Daily: Run the kitchen, role model standards, dress code and operating practices Coach staff, spending time in each station Set the tone, and participate when possible, in the staff shift briefings Drive systems and standards on the concept through role modelling constantly and spot-checking procedures Garde Manger Quality control Accountable for supporting standards of cleanliness, timing, uniform, grooming, organization, production, food quality and consistency Accurately orders and maintains inventory of all food products and monitors daily prep production of food Has knowledge and skill to train all kitchen positions, systems and use of equipment Ensures a high level of cleanliness and repair of the kitchen by supervising kitchen cleaning Manages daily labour costs in accordance with an approved schedule Understands the Catering sales process Daily systems check Handle staff relations, staff issues, employment standards and issue corrective action Responsible to bring to the KM's attention any serious disciplinary action including suspension, leaves and terminations. Weekly: Understands COGs reporting, action planning and communication to the team to decrease variances Accurately inventories food, proper "first-in-first-out" (FIFO) rotation practices Follow up with all action plans or initiatives around financial goals, people development and guest satisfaction. Supports achievement of budgets in the areas of food cost, labour cost and operation supplies cost Actively monitors all staff training Reviews Repair & Maintenance (R&M) and Health and Safety items in the restaurant Weekly one-on-one meeting with Kitchen Manager Establish and review par levels for prep, ordering and put in place action planning Waste log review, costing and action planning Monthly: Supports a monthly BOH action plan that ties into the restaurant's annual business plan Understands and supports Health and Safety, R&M and equipment audit Actively involved in new kitchen staff training Support Culture events with staff planning Actively participates in all menu launches Always: Brand ambassador of Impact Kitchen at all times Qualified in all aspects of Back of the House leadership WHY WORK AT IMPACT? Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way. Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together. Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness. Make an Impact - Impact Kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community. Team Perks include: Competitive Compensation $47,000 - $51,000 + Paid Vacation Paid Sick Days Industry leading work life balance Health benefits program offered at the end of 3 month probationary period Monthly Meal Stipend and 50% Discount on Impact brand purchases Impact Kitchen is proud to be an equal-opportunity employer, fostering diversity and inclusion. At Impact Kitchen, we value everyone's unique contributions. Join us in creating a workplace where talent knows no boundaries. IND123 n3EoHOdvWo
May 24, 2024
Full time
MAKE YOUR IMPACT Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M A C Cosmetics). In addition to our 5 restaurants located within Toronto's core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships. Impact Kitchen is always looking for enthusiastic & passionate team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you! OVERVIEW OF POSITION The role of the Assistant Kitchen Manager (AKM) is to support the location Kitchen Manager in running all aspects of the kitchen operations. As an Assistant Kitchen Manager you will role model Impact Kitchen's brand and values, maintain all of the restaurant's assets, a profitable business by being a role model for Impact Kitchen's brand and values. The AKM is to generate excellent staff culture and ensure high guest satisfaction. This role works closely with the Kitchen Manager in areas of people, equipment, cost of goods (COGS), cleanliness and excellent food execution. The AKM reports to: Kitchen Manager (KM) ESSENTIAL DUTIES Daily: Run the kitchen, role model standards, dress code and operating practices Coach staff, spending time in each station Set the tone, and participate when possible, in the staff shift briefings Drive systems and standards on the concept through role modelling constantly and spot-checking procedures Garde Manger Quality control Accountable for supporting standards of cleanliness, timing, uniform, grooming, organization, production, food quality and consistency Accurately orders and maintains inventory of all food products and monitors daily prep production of food Has knowledge and skill to train all kitchen positions, systems and use of equipment Ensures a high level of cleanliness and repair of the kitchen by supervising kitchen cleaning Manages daily labour costs in accordance with an approved schedule Understands the Catering sales process Daily systems check Handle staff relations, staff issues, employment standards and issue corrective action Responsible to bring to the KM's attention any serious disciplinary action including suspension, leaves and terminations. Weekly: Understands COGs reporting, action planning and communication to the team to decrease variances Accurately inventories food, proper "first-in-first-out" (FIFO) rotation practices Follow up with all action plans or initiatives around financial goals, people development and guest satisfaction. Supports achievement of budgets in the areas of food cost, labour cost and operation supplies cost Actively monitors all staff training Reviews Repair & Maintenance (R&M) and Health and Safety items in the restaurant Weekly one-on-one meeting with Kitchen Manager Establish and review par levels for prep, ordering and put in place action planning Waste log review, costing and action planning Monthly: Supports a monthly BOH action plan that ties into the restaurant's annual business plan Understands and supports Health and Safety, R&M and equipment audit Actively involved in new kitchen staff training Support Culture events with staff planning Actively participates in all menu launches Always: Brand ambassador of Impact Kitchen at all times Qualified in all aspects of Back of the House leadership WHY WORK AT IMPACT? Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way. Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together. Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness. Make an Impact - Impact Kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community. Team Perks include: Competitive Compensation $47,000 - $51,000 + Paid Vacation Paid Sick Days Industry leading work life balance Health benefits program offered at the end of 3 month probationary period Monthly Meal Stipend and 50% Discount on Impact brand purchases Impact Kitchen is proud to be an equal-opportunity employer, fostering diversity and inclusion. At Impact Kitchen, we value everyone's unique contributions. Join us in creating a workplace where talent knows no boundaries. IND123 n3EoHOdvWo
Requisition Number 11069 Job Title ASSISTANT MANAGER - CAMDEN SCHOOL NUTRITION Location Camden Admin Dept.-71600 Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule 7:00am-4:00pm Supervisor Keith Walker Salary Target 25.00 per hour
May 23, 2024
Full time
Requisition Number 11069 Job Title ASSISTANT MANAGER - CAMDEN SCHOOL NUTRITION Location Camden Admin Dept.-71600 Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule 7:00am-4:00pm Supervisor Keith Walker Salary Target 25.00 per hour
Requisition Number 11068 Job Title ASSISTANT MANAGER/CATERING - CAMDEN SCHOOL NUTRITION Location Camden Admin Dept.-71600 Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule 7:00am-4:00pm Supervisor Keith Walker Salary Target 29.00 per hour
May 23, 2024
Full time
Requisition Number 11068 Job Title ASSISTANT MANAGER/CATERING - CAMDEN SCHOOL NUTRITION Location Camden Admin Dept.-71600 Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule 7:00am-4:00pm Supervisor Keith Walker Salary Target 29.00 per hour
Requisition Number 10968 Job Title ASSISTANT MANAGER - NEWMARKET SCHOOL NUTRITION Location Newmarket Jr,/Sr. HS Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule Mon-Fri 6:00am-3:00pm Supervisor Francis A Gillespie Salary Target 24.00 per hour
May 23, 2024
Full time
Requisition Number 10968 Job Title ASSISTANT MANAGER - NEWMARKET SCHOOL NUTRITION Location Newmarket Jr,/Sr. HS Job Description SUMMARY: The Assistant Manager is responsible for assisting the General Manager in all aspects of the Food Nutrition /Dining Program for which he/she oversees. This position will be year round, with schools and summer camp. The Assistant Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently as determined by the General Manager. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Assist in the maintenance of systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by General Manager, District Manager and Whitsons. Assist in the Motivation, training, and managing subordinate Team Members. Assists in determining the necessary tools for the team to perform at satisfactory level. Act as client liaison and Manager when General Manager is not on premises. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Participates with General Manager in budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Understand and implement requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Assist in supervision and coordination of all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develop and retain team using Company required systems, procedures and policies. Assists with recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Understands and monitors with General Manager, all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Assists General Manager in all purchasing and utilization of government commodities including processed goods. Helps prepares location for internal QA audit by using the "Check Yes" tools. ADDITIONAL DUTIES AND RESPONSIBILITIES: Ensures marketing, merchandising in place effectually and current at all times. Participate with General Manager in monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Performs additional duties as assigned by General Manager from time to time. Learn and adhere to all company and district policies and ensure that entire team understands and follows them. Must spend 80% of workday in the schools observing and supporting team. Requirements REQUIRED QUALIFICATIONS AND COMPETENCIES: Education : Bachelor's degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelor's degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience and Competencies : 3 years experience in Food Service Management as a Manager/Manager required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a Cafeteria /Food Service establishment. Work is primarily "hands-on" during mealtimes. Office work is completed before or after mealtimes. The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change. Work Schedule Mon-Fri 6:00am-3:00pm Supervisor Francis A Gillespie Salary Target 24.00 per hour
Job Description Job Description Assistant Manager - Chick-fil-A Reports To: General Manager Salary Range: $50,000-$60,000 per year and bonuses! Hyde Park Hospitality is hiring Assistant Managers for the Chick-Fil-A restaurant opening inside the Chicago O'Hare International Airport! Position Summary The purpose of the Assistant Manager (AM) position is to assist the General Manager in tactically executing Chick-fil-A restaurant management operations. The AM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AM uses prescribed policies and procedures to make management decisions. Essential Functions Completes opening, daily, and closing procedures/checklists in accordance with company polices/procedures. Implements and maintains retail services program. Maintains awareness of possible new business within unit and surrounding area including opportunities. Assists the General Manager in managing by supervising day to day activities in the Chick-fil-A restaurant and all related points of sale. Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes Hyde Park Hospitality as an employer of choice within the local community. Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant. Uses judgement and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders. Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered. Actively ensures all associates take all mandated rest breaks and meal periods. Ensures display areas are appropriately clean, stocked, and visually appealing. Ensures all equipment is in good working order. Maintains product and service quality standards by conducting ongoing evaluations andinvestigating complaints. Initiates corrective action. Operates cash registers and voids transactions as needed while following all HPH cash handling procedures and maintains proper security of cash at all times. Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM. Places orders, receives goods, and processes invoices. Ensures that the company has the most current contact information for all associates working in the restaurant. Qualifications Position requires a Bachelor s Degree plus 2 - 4 years of food and beverage experience or an Associate s Degree plus the equivalent of 4 years of food and beverage experience or 4-6 years food and beverage experience with increasing degrees of responsibility attained. Requires a minimum of 6 years food and beverage experience, cash handling, or customer service experience. Requires a minimum of 4 years supervisory or lead experience in a casual restaurant or production kitchen. Requires the ability to speak, read, and comprehend instructions, shot correspondence, and policy documents, as well as converse comfortably with customers. Requires management and leadership skills and the ability to work with confidential employee, client and Hyde Park Hospitality information. Ability to work shifts during various operating days and hours each week. Opening and closing availability is required to effectively monitor restaurant associates work activities during these different days and times. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards. Other Information FLSA Status: Exempt Travel Requirements: Little or no traveling required (less than 10% Restaurant Operating Hours: Monday-Saturday 4:00 AM-11:00 PM; Closed Sundays Benefits Bonus Program Medical Insurance (Health, Dental, Vision) Disability Insurance Vacation and PTO 401K Plan with generous Company Matching Employee Assistance Program (EAP) Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young but dynamic and fast-growing company built on deep roots in the food business. HPH earned Crain s Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at Compensation details: 0 Yearly Salary PIc93c86e9a9e3-2079
May 23, 2024
Full time
Job Description Job Description Assistant Manager - Chick-fil-A Reports To: General Manager Salary Range: $50,000-$60,000 per year and bonuses! Hyde Park Hospitality is hiring Assistant Managers for the Chick-Fil-A restaurant opening inside the Chicago O'Hare International Airport! Position Summary The purpose of the Assistant Manager (AM) position is to assist the General Manager in tactically executing Chick-fil-A restaurant management operations. The AM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AM uses prescribed policies and procedures to make management decisions. Essential Functions Completes opening, daily, and closing procedures/checklists in accordance with company polices/procedures. Implements and maintains retail services program. Maintains awareness of possible new business within unit and surrounding area including opportunities. Assists the General Manager in managing by supervising day to day activities in the Chick-fil-A restaurant and all related points of sale. Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes Hyde Park Hospitality as an employer of choice within the local community. Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant. Uses judgement and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders. Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered. Actively ensures all associates take all mandated rest breaks and meal periods. Ensures display areas are appropriately clean, stocked, and visually appealing. Ensures all equipment is in good working order. Maintains product and service quality standards by conducting ongoing evaluations andinvestigating complaints. Initiates corrective action. Operates cash registers and voids transactions as needed while following all HPH cash handling procedures and maintains proper security of cash at all times. Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM. Places orders, receives goods, and processes invoices. Ensures that the company has the most current contact information for all associates working in the restaurant. Qualifications Position requires a Bachelor s Degree plus 2 - 4 years of food and beverage experience or an Associate s Degree plus the equivalent of 4 years of food and beverage experience or 4-6 years food and beverage experience with increasing degrees of responsibility attained. Requires a minimum of 6 years food and beverage experience, cash handling, or customer service experience. Requires a minimum of 4 years supervisory or lead experience in a casual restaurant or production kitchen. Requires the ability to speak, read, and comprehend instructions, shot correspondence, and policy documents, as well as converse comfortably with customers. Requires management and leadership skills and the ability to work with confidential employee, client and Hyde Park Hospitality information. Ability to work shifts during various operating days and hours each week. Opening and closing availability is required to effectively monitor restaurant associates work activities during these different days and times. Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards. Other Information FLSA Status: Exempt Travel Requirements: Little or no traveling required (less than 10% Restaurant Operating Hours: Monday-Saturday 4:00 AM-11:00 PM; Closed Sundays Benefits Bonus Program Medical Insurance (Health, Dental, Vision) Disability Insurance Vacation and PTO 401K Plan with generous Company Matching Employee Assistance Program (EAP) Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets) ABOUT THE COMPANY Hyde Park Hospitality (HPH) is a young but dynamic and fast-growing company built on deep roots in the food business. HPH earned Crain s Fast 50 Award in 2023 for being one (ranked 24th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at Compensation details: 0 Yearly Salary PIc93c86e9a9e3-2079
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
May 22, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
May 21, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
May 21, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
May 21, 2024
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Healthcare Services Group, Inc.
Bryson City, North Carolina
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Assistant Manager - In the absence of the Account Manager, the Assistant Manager assumes the responsibility of managing and supervising the dining services staff. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met according to federal, state, and local standards, procedures and regulations. Leads small groups of subordinates in dining services activities on varying shifts as needed. Reporting - Assist Account Manager in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Assist in training, quality control, and in-servicing staff to meet HCSG standards, including touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential functions of dietary aide, cook, and dishwasher to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Able to safely and properly mix and use cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. A high school diploma or equivalent is required. Specialized training in food service management and nutrition is desirable. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Current ServSafe or Food Handler certification is required based on State / County law. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
May 13, 2024
Full time
Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level. Our Company Purpose & Values Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace. Who You Are You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day. What We Offer HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life. Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. Availability based on state. Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG! Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health. Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to for our Client, Resident, and Employee Communities! Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members. Paid - Holidays and Vacation for eligible employees. Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service. Nationwide Opportunities - Transfers are available Nationwide great for active Military and Family! Keeping You Safe The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority. Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions. COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers Why HCSG At HCSG, you will find a fulfilling, collaborative, committed, stimulating, and structured environment to help you succeed in serving our communities. We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed! Position Summary Assistant Manager - In the absence of the Account Manager, the Assistant Manager assumes the responsibility of managing and supervising the dining services staff. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met according to federal, state, and local standards, procedures and regulations. Leads small groups of subordinates in dining services activities on varying shifts as needed. Reporting - Assist Account Manager in maintaining records of income and expenditures, food, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management. Training - Assist in training, quality control, and in-servicing staff to meet HCSG standards, including touring the kitchen several times per day to assess work quality using QCIs for documentation purposes. Must also be able to perform the essential functions of dietary aide, cook, and dishwasher to train and assist when there are call-outs. Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff. Safety - Utilize protective gear in all appropriate functions. Able to safely and properly mix and use cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures/techniques. Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner. Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff. Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests. Qualifications Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily. After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals. A high school diploma or equivalent is required. Specialized training in food service management and nutrition is desirable. Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision experience are desired. Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting. May be required to complete an approved sanitation and safety course. Current ServSafe or Food Handler certification is required based on State / County law. Must be able to be at work as scheduled and on time. Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. Must be able to perform routine, repetitive tasks continuously. Must be able to work around food and cleaning products. Must live in the service area. HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate. HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.
Surry County School District, NC
Dobson, North Carolina
Position Title: School Nutrition Assistant Director Reports to: School Nutrition Director Supervises: School Nutrition Managers and Employe es Knowledge, Skills & Abilities: Knowledge of the principles of sound nutrition, special diets and requirements of the USDA School Nutrition programs. Ability to implement requirements, lead others, communicate effectively, maintain accurate records and work effectively with employees. Education, Training Required: Bachelor's degree in foods and nutrition, food service management, dietetics or related field with a minimum of three years of relevant child nutrition program experience. Preferred: Bachelor of Science Degree in Nutrition and certification as a Registered Dietician. Must be able to meet certification criteria required by local, state and federal authorities. Certification as a Food Protection Manager by an accredited agency. Terms of Employment: Twelve Months, Monday - Friday, Eight Hours per Day with overtime as needed. Compensation: State Salary Schedule Primary Duties and Responsibilities: Food Production and Service - Knowledge of food production and meal service for USDA Child Nutrition Programs. - Organize and plan cycle menus for breakfast, lunch, snack programs and summer meal programs. - Assist with product testing and yield testing of standardized recipes. - Enter nutrition facts in nutrition software as a foundation for production records and menu analysis. - Ensures standardized recipes have accurate information from specification sheets, noted allergens and safety data. - Use software to analyze monthly menus to ensure USDA standards are met. - Post menus and analysis to district website to provide information to parents, staff and community. - Update digital menu boards in schools. - Create production records for school kitchens using analysis software. Special Diets and Nutrition Education -Provide special menus and food modification instructions to school nutrition staff for students with special dietary needs. -Collaborate with school staff, teachers, parents, physicians and other healthcare professionals to meet the needs of students. -Develop procedures for collecting customer feedback that may include; electronic surveys, taste panels, and / or student focus groups. -Collaborates with the School Nurses in developing policies and procedures to meet the nutritional requirements of children with special dietary needs. -Promote healthy eating habits and provide guidelines for selecting healthy meals and snacks through nutrition education, digital menu boards, and other K-12 appropriate marketing. Forecasting, Purchasing and Inventory -Evaluate food and beverages considering price, quality, and nutritional value for K-12 foodservice. -Inspect food and supplies delivered to ensure that the quality meets bid specifications. -Train school managers on how to order, store food and control inventory. -Coordinate with School Nutrition central office staff to maintain adequate inventory levels of purchased food and USDA commodities. -Follows code of ethics in procurement, handling of confidential information and personal conduct. Equipment and Facility Management - Ability to train personnel in equipment maintenance including use and care of kitchen equipment. - Recommend repair and replacement of kitchen equipment. - Assist with small wares bid and orders. Personnel Training Management and Supervision -Provide training and leadership in food service production. -Provide on the job training with work schedules, food production, nutrition, sanitation, storage, record keeping, personnel management and procurement. -Provide direct supervision to School Nutrition Mangers and conducts performance evaluation of designated Managers. -Monitor working conditions in facilities and recommends staffing based on meals per labor hour analysis. Makes recommendations to increase efficiency and productivity. -Screen candidates and conducts interviews as needed. -Conduct monthly school visits including required After School Snack Program visits and Summer Foodservice visits. Documents observations and makes recommendations based on program requirements and compliance. -Conduct annual On Site Reviews in all schools according to DPI and USDA requirements. -Assist the Director with preparation for compliance audits and administrative reviews. Finance and Recordkeeping -Review monthly revenue and expense reports for schools to determine plans for improvement. -Monitor daily and monthly reports for accountability. -Approve monthly Timekeeper records for managers. -Serve as a point of contact for point of sale issues and is capable of trouble shooting and seeking resolution. -Assist with bid preparation and bid openings. Sanitation and Safety -Maintain and monitor the HACCP Food Safety program for the district. -Review inspection scores and implements corrective action to ensure high standards of sanitation and safety in school kitchens. -Ensure that employees are following HACCP requirements. Additional Responsibilities -Network with health and nutritional professionals to share best practices in nutrition and wellness programs. -Communicate with the Director on a regular basis to identify issues, solutions and successes observed in facilitates. -Assist with planning and organizing catering functions a required. -Performs other duties assigned by the Director. Physical Requirements -Must be able to perform the basic operations such as standing, walking, pushing, pulling, stooping and bending. -Must be able to lift in excess of 30 pounds occasionally with assistance and 10 pounds frequently. -Must be able to operate required equipment, use measurements devises, and inspect work and facilities for accuracy, thoroughness and adherence to work standards and instructions. -Ability to operate a district vehicle or personal vehicle to travel independently to school sites to inspect and conduct work or respond to emergencies. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
May 25, 2024
Full time
Position Title: School Nutrition Assistant Director Reports to: School Nutrition Director Supervises: School Nutrition Managers and Employe es Knowledge, Skills & Abilities: Knowledge of the principles of sound nutrition, special diets and requirements of the USDA School Nutrition programs. Ability to implement requirements, lead others, communicate effectively, maintain accurate records and work effectively with employees. Education, Training Required: Bachelor's degree in foods and nutrition, food service management, dietetics or related field with a minimum of three years of relevant child nutrition program experience. Preferred: Bachelor of Science Degree in Nutrition and certification as a Registered Dietician. Must be able to meet certification criteria required by local, state and federal authorities. Certification as a Food Protection Manager by an accredited agency. Terms of Employment: Twelve Months, Monday - Friday, Eight Hours per Day with overtime as needed. Compensation: State Salary Schedule Primary Duties and Responsibilities: Food Production and Service - Knowledge of food production and meal service for USDA Child Nutrition Programs. - Organize and plan cycle menus for breakfast, lunch, snack programs and summer meal programs. - Assist with product testing and yield testing of standardized recipes. - Enter nutrition facts in nutrition software as a foundation for production records and menu analysis. - Ensures standardized recipes have accurate information from specification sheets, noted allergens and safety data. - Use software to analyze monthly menus to ensure USDA standards are met. - Post menus and analysis to district website to provide information to parents, staff and community. - Update digital menu boards in schools. - Create production records for school kitchens using analysis software. Special Diets and Nutrition Education -Provide special menus and food modification instructions to school nutrition staff for students with special dietary needs. -Collaborate with school staff, teachers, parents, physicians and other healthcare professionals to meet the needs of students. -Develop procedures for collecting customer feedback that may include; electronic surveys, taste panels, and / or student focus groups. -Collaborates with the School Nurses in developing policies and procedures to meet the nutritional requirements of children with special dietary needs. -Promote healthy eating habits and provide guidelines for selecting healthy meals and snacks through nutrition education, digital menu boards, and other K-12 appropriate marketing. Forecasting, Purchasing and Inventory -Evaluate food and beverages considering price, quality, and nutritional value for K-12 foodservice. -Inspect food and supplies delivered to ensure that the quality meets bid specifications. -Train school managers on how to order, store food and control inventory. -Coordinate with School Nutrition central office staff to maintain adequate inventory levels of purchased food and USDA commodities. -Follows code of ethics in procurement, handling of confidential information and personal conduct. Equipment and Facility Management - Ability to train personnel in equipment maintenance including use and care of kitchen equipment. - Recommend repair and replacement of kitchen equipment. - Assist with small wares bid and orders. Personnel Training Management and Supervision -Provide training and leadership in food service production. -Provide on the job training with work schedules, food production, nutrition, sanitation, storage, record keeping, personnel management and procurement. -Provide direct supervision to School Nutrition Mangers and conducts performance evaluation of designated Managers. -Monitor working conditions in facilities and recommends staffing based on meals per labor hour analysis. Makes recommendations to increase efficiency and productivity. -Screen candidates and conducts interviews as needed. -Conduct monthly school visits including required After School Snack Program visits and Summer Foodservice visits. Documents observations and makes recommendations based on program requirements and compliance. -Conduct annual On Site Reviews in all schools according to DPI and USDA requirements. -Assist the Director with preparation for compliance audits and administrative reviews. Finance and Recordkeeping -Review monthly revenue and expense reports for schools to determine plans for improvement. -Monitor daily and monthly reports for accountability. -Approve monthly Timekeeper records for managers. -Serve as a point of contact for point of sale issues and is capable of trouble shooting and seeking resolution. -Assist with bid preparation and bid openings. Sanitation and Safety -Maintain and monitor the HACCP Food Safety program for the district. -Review inspection scores and implements corrective action to ensure high standards of sanitation and safety in school kitchens. -Ensure that employees are following HACCP requirements. Additional Responsibilities -Network with health and nutritional professionals to share best practices in nutrition and wellness programs. -Communicate with the Director on a regular basis to identify issues, solutions and successes observed in facilitates. -Assist with planning and organizing catering functions a required. -Performs other duties assigned by the Director. Physical Requirements -Must be able to perform the basic operations such as standing, walking, pushing, pulling, stooping and bending. -Must be able to lift in excess of 30 pounds occasionally with assistance and 10 pounds frequently. -Must be able to operate required equipment, use measurements devises, and inspect work and facilities for accuracy, thoroughness and adherence to work standards and instructions. -Ability to operate a district vehicle or personal vehicle to travel independently to school sites to inspect and conduct work or respond to emergencies. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Great Wolf Lodge
Pocono Lake Preserve, Pennsylvania
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 25, 2024
Full time
Pay: $0 per year - $0 per year Summary : The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director. Essential Duties & Responsibilities: Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals. Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University. Collaborates with F&B leadership on Pack development, training and succession planning. Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; corrects service components as needed to ensure guest satisfaction scores and company standards are achieved. Assists Director with oversight and achievement of goals in Culinary, Stewarding and Purchasing functions and budgets. Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures all F&B team is keenly trained on SDS forms, safety and compliance. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Ensures all operations conform to regulations of the local health and alcohol regulatory commissions. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 2-3 years management experience in food & beverage Experienced with procurement and inventory control system, process and procedures Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Excellent writing and verbal communication skills Proficient in P&L management and controls Strong analytical skills - Understand and react appropriately to key business indicators Demonstrated experience leading teams to achieve/exceed goals. Strong attention to detail and time management skills. Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS). Successful completion of criminal background check and drug screen. Highly proficient with food safety and sanitation practices, rules and regulations Experience with guest satisfaction and employee engagement programs and tools Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Experience with overall oversight and coordination of training programs for F&B on an entire propert Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)