Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview A barback, supports bartenders and ensures the efficient functioning of the bar area. They assist with various tasks to maintain cleanliness, stock supplies, and facilitate the workflow, enabling bartenders to focus on serving customers promptly and efficiently. This role will pay an hourly wage of $20.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job posting expires 8/31/2024 Responsibilities Restock the bar with liquor, mixers, garnishes, ice, and other supplies to ensure uninterrupted service. Assist with the preparation of garnishes, fruit trays, and other ingredients needed for cocktails and drinks. Maintain cleanliness in the bar area by wiping counters, cleaning spills, and disposing of empty bottles and trash. Collect used glassware, wash and polish it, and return it to the appropriate storage areas. Ensure that bar equipment, such as blenders, shakers, and glassware, is clean and in good working condition. Assist bartenders during busy periods by fetching ingredients, refilling ice bins, and preparing drink orders. Provide friendly and attentive service to customers, including delivering drinks and clearing empty glasses from tables and counters. Keep track of inventory levels and notify bartenders or managers when supplies need to be replenished. Monitor the bar area for any issues or disturbances and report them to the appropriate personnel. Follow all bar policies and procedures, including responsible alcohol service guidelines and safety protocols. Qualifications Ability to stand for long periods and lift heavy objects, such as cases of liquor and bags of ice. Strong collaboration skills and willingness to work closely with bartenders and other staff members. Capacity to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment. Meticulous attention to detail in stocking supplies, cleaning, and preparing ingredients. Dedication to providing excellent customer service and ensuring customer satisfaction. Clear communication skills to interact effectively with bartenders, customers, and other team members. Proactive attitude and ability to anticipate the needs of bartenders and the bar operation. Flexibility to work evenings, weekends, and holidays, as bar schedules dictate. Basic knowledge of bar operations, drink recipes, and equipment is beneficial but not always required; willingness to learn on the job is essential. Must meet legal drinking age requirements in the jurisdiction of employment. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
May 18, 2024
Full time
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview A barback, supports bartenders and ensures the efficient functioning of the bar area. They assist with various tasks to maintain cleanliness, stock supplies, and facilitate the workflow, enabling bartenders to focus on serving customers promptly and efficiently. This role will pay an hourly wage of $20.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job posting expires 8/31/2024 Responsibilities Restock the bar with liquor, mixers, garnishes, ice, and other supplies to ensure uninterrupted service. Assist with the preparation of garnishes, fruit trays, and other ingredients needed for cocktails and drinks. Maintain cleanliness in the bar area by wiping counters, cleaning spills, and disposing of empty bottles and trash. Collect used glassware, wash and polish it, and return it to the appropriate storage areas. Ensure that bar equipment, such as blenders, shakers, and glassware, is clean and in good working condition. Assist bartenders during busy periods by fetching ingredients, refilling ice bins, and preparing drink orders. Provide friendly and attentive service to customers, including delivering drinks and clearing empty glasses from tables and counters. Keep track of inventory levels and notify bartenders or managers when supplies need to be replenished. Monitor the bar area for any issues or disturbances and report them to the appropriate personnel. Follow all bar policies and procedures, including responsible alcohol service guidelines and safety protocols. Qualifications Ability to stand for long periods and lift heavy objects, such as cases of liquor and bags of ice. Strong collaboration skills and willingness to work closely with bartenders and other staff members. Capacity to handle multiple tasks simultaneously and prioritize duties in a fast-paced environment. Meticulous attention to detail in stocking supplies, cleaning, and preparing ingredients. Dedication to providing excellent customer service and ensuring customer satisfaction. Clear communication skills to interact effectively with bartenders, customers, and other team members. Proactive attitude and ability to anticipate the needs of bartenders and the bar operation. Flexibility to work evenings, weekends, and holidays, as bar schedules dictate. Basic knowledge of bar operations, drink recipes, and equipment is beneficial but not always required; willingness to learn on the job is essential. Must meet legal drinking age requirements in the jurisdiction of employment. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
May 18, 2024
Seasonal
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Poolside Server Position Provides excellent guest service while serving food & beverages to patrons in pool area(s) Responsibilities Takes food & beverage orders for poolside guests and enters into POS. Collects cocktail orders from Bartender, adds appropriate garnish, places on tray, and serves to patrons with cocktail napkins. Ensures payment is obtained for all orders. Takes orders for and serves light meals and hors d'oeuvres. Requests identification from customers when legal age is questioned. Removes empty or dirty glasses and bottles and returns them to the bar or kitchen. Checks for supplies such as sugar, salt, stir sticks, straws, napkins, bar towels, and matches; requisitions additional supplies as needed Other duties may be assigned as needed Physical Demands & Work Environment While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, and lift and/or move up to 50 pounds. The employee is frequently exposed to outside weather conditions and the noise level in the work environment is usually moderate to loud
May 17, 2024
Full time
About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Poolside Server Position Provides excellent guest service while serving food & beverages to patrons in pool area(s) Responsibilities Takes food & beverage orders for poolside guests and enters into POS. Collects cocktail orders from Bartender, adds appropriate garnish, places on tray, and serves to patrons with cocktail napkins. Ensures payment is obtained for all orders. Takes orders for and serves light meals and hors d'oeuvres. Requests identification from customers when legal age is questioned. Removes empty or dirty glasses and bottles and returns them to the bar or kitchen. Checks for supplies such as sugar, salt, stir sticks, straws, napkins, bar towels, and matches; requisitions additional supplies as needed Other duties may be assigned as needed Physical Demands & Work Environment While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, and lift and/or move up to 50 pounds. The employee is frequently exposed to outside weather conditions and the noise level in the work environment is usually moderate to loud
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
May 16, 2024
Full time
Barbacks act as the backbone of a food and beverage establishment. It is your job to assist in anticipating the bars needs and to provide direct support to the bartenders and management by efficiently re-stocking key bar/liquor supplies before, during, and after guest service has completed. Barbacks must learn to act as a team to ensure service to all guests is smooth and seamless. By continuously maintaining bar/liquor supplies, paying close attention to par levels, bar sanitation, and anticipating the needs of the bar staff, will ensure the food and beverage establishment is successful. Additionally, Barbacks act as ambassadors of the establishment, marketing the venue and all knowledge of products offered to the targeted customer base. Complete bar requisitions. Ensure lounge/bar area is clean and in order at all times, including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor. Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies. Clean and stock glassware. Cut and stock garnishes. Maintain tables by clearing finished plates, glassware, silverware, trash, and other items. Set, clear, and reset tables. Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers. Set up and empty trash and recycling. Follow all food safety, sanitation, and alcohol service laws and regulations. Sweep and mop floors. Maintain positive and professional communication with all staff. Provide recognition to others, including co-workers, supervisors, managers, and directors. Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. Ensure a healthy and safe work environment for co-workers and guests. Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. Promote property outlets to guests. Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. Resolve guest complaints using property procedures. Create a positive environment in which all employees have the ability to maximize their potential. Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. Participate in Sound Check meetings on each shift. Always smile and offer a warm greeting to all. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Take initiative to offer assistance throughout the property. Operate ethically to protect the Hard Rock brand. Utilize programs designed to help Save the Planet. Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. Perform additional duties as requested by department managers and supervisors. Communicate with supervisors and managers to ensure that assigned duties are completed to standard. Coordinate operations with other departments, as needed. Present a professional image to employees, guests, clients, owners, and investors. Maintain confidentiality of guest, employee, and company information. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, AND CERTIFICATIONS Secondary school degree preferred and/or previous work experience in service for at least 1 year. SKILLS Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. Ability to read, comprehend, and write simple instructions, short correspondence and memos. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 100 pounds / 50 kilograms. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels and premium dining products and services. Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. For this New York, New York United States-based position, the expected starting pay is $19.50 per hour.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 16, 2024
Contractor
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson pool server will be empowered to greet guests and recommend our finest food and beverage creations while creating an unforgettable Thompson experience. Respond to guest requests in a timely, friendly and efficient manner Menu knowledge responsible for menu knowledge, answering guest questions and selling food and beverage options serving guests and engaging in casual conversation with guests on the pool deck. You will also work as a team player partnering with our pool bartenders to exceed team goals and customer service goals. Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times Anticipate guest needs, ascertain satisfaction, and offer suggestions Properly and accurately close guest checks Process cash and credit card payments Breakdown, clean and set-up of tables, buffets, and food stations Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Complete closing duties, including restocking items, turning off lights, etc Ensure adherence to quality expectations and standards All other duties as assigned by leadership A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time. This is a great opportunity to get a start with Hyatt as a restaurant server. For immediate consideration of the restaurant server position, click Apply Now and complete an application for the restaurant server position on the Hyatt Careers Site!
May 15, 2024
Full time
We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. A Thompson pool server will be empowered to greet guests and recommend our finest food and beverage creations while creating an unforgettable Thompson experience. Respond to guest requests in a timely, friendly and efficient manner Menu knowledge responsible for menu knowledge, answering guest questions and selling food and beverage options serving guests and engaging in casual conversation with guests on the pool deck. You will also work as a team player partnering with our pool bartenders to exceed team goals and customer service goals. Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times Anticipate guest needs, ascertain satisfaction, and offer suggestions Properly and accurately close guest checks Process cash and credit card payments Breakdown, clean and set-up of tables, buffets, and food stations Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Complete closing duties, including restocking items, turning off lights, etc Ensure adherence to quality expectations and standards All other duties as assigned by leadership A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time. This is a great opportunity to get a start with Hyatt as a restaurant server. For immediate consideration of the restaurant server position, click Apply Now and complete an application for the restaurant server position on the Hyatt Careers Site!
About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. Job Summary: As a Pool Server, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items. You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders. Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed. Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service. A little bit about your day: Reporting to the Pool Manager, every day is different, but you'll mostly: + Promote Regent's service philosophy and style through our people attributes. + Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times. + Ability to create an outstanding dining experience. + Experience with name usage and remembering guest's preferences. + Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have. + Offer friendly and prompt service to our guests. + Set up and break down of pool area. + Moving umbrellas and chairs for guests, where necessary. + Replenishment of guest waters and changing of soiled towels when needed. + Assistance with preparation and distribution of hourly pool amenities. + Deliver Forbe's five-star service. What we need from you: + Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process. + Must have at least 1 year experience in food and beverage operations - luxury hotel or fine dining experience a plus + Requires good communication skills, both verbal and written. + Knowledge of appropriate table settings and service ware. + Must be able to exert well-paced ability in limited space + Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously + Flexible schedule, able to work evenings, weekends, and holidays + This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential team members. What you can expect from us: The hourly pay rate for this role is $16.00 to $17.00, plus tips . This rate is only applicable for jobs to be performed at Regent Santa Monica Beach . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. This, is new. This, is Regent. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
May 15, 2024
Full time
About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. Job Summary: As a Pool Server, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items. You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders. Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed. Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service. A little bit about your day: Reporting to the Pool Manager, every day is different, but you'll mostly: + Promote Regent's service philosophy and style through our people attributes. + Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times. + Ability to create an outstanding dining experience. + Experience with name usage and remembering guest's preferences. + Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have. + Offer friendly and prompt service to our guests. + Set up and break down of pool area. + Moving umbrellas and chairs for guests, where necessary. + Replenishment of guest waters and changing of soiled towels when needed. + Assistance with preparation and distribution of hourly pool amenities. + Deliver Forbe's five-star service. What we need from you: + Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process. + Must have at least 1 year experience in food and beverage operations - luxury hotel or fine dining experience a plus + Requires good communication skills, both verbal and written. + Knowledge of appropriate table settings and service ware. + Must be able to exert well-paced ability in limited space + Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously + Flexible schedule, able to work evenings, weekends, and holidays + This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential team members. What you can expect from us: The hourly pay rate for this role is $16.00 to $17.00, plus tips . This rate is only applicable for jobs to be performed at Regent Santa Monica Beach . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. This, is new. This, is Regent. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
May 15, 2024
Full time
Reports to: F&B Beverage Shift Lead Job Summary: Assist the Bartender in providing friendly and excellent service to every guest as well as keep the beverage area clean and stocked at all times. Ensuring all applicable laws and regulations with respect to the safe and responsible sale and service of alcoholic beverages are strictly adhered to. Essential Functions: Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures. Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions. Responsible for backing up the bartender(s) with their position responsibilities, which include maintaining a clean and organized lounge area at all bar locations. Welcome guests upon arrival. Use guest names during interactions and remember their preferences. Thank guests, offer farewells and invite guests to return. Responsible for keeping all liquor, alcohol and other beverages fully stocked in all bars and assigned areas. Responsible for frequently transporting supplies and material to and from coolers and storage areas. Responsible for quickly refilling and restocking bar areas that run out of supplies and material. Maintain a clean, sanitized and orderly work environment in accordance with health and safety standards including bar areas and storage areas. Ensure bar top is clean, clear of glassware and debris. Ensure ashtrays are clean and set in their appropriate location. Follow proper sanitation procedures at all times. Use personal protective equipment as required. Maintain soap and clean rags in each bartender's station. Restock and make sure bar areas do not run out of garnishes and mixes. Cut fruits to specification and prepare all condiment caddies; ensure bar areas do not run out of fruits or condiments. Ensure there is clean glassware at all times. Change, organize kegs, liquor storage shelves and soda bag-in-boxes as needed. Check glass washer for proper chemical mixture. Soak and clean soda bag-in-box hoses and nozzles. Maintain par stock levels by placing orders for wine, champagne, beer, liquor and perishables at the beginning, during and at the end of each shift. Receive and deliver all products to appropriate outlet and stock in accordance with par levels. Organize, sweep, and mop bar areas and bar storage areas, clean reach-in coolers and organize liquor storage shelves. Refill ice as needed. Continuously monitor bar to ensure that all guests are receiving beverage service in a timely manner. Abide by laws, policies and procedures pertaining to the service and sale of alcoholic beverages. Require evidence of age of any guest who appears to be under the age of thirty (30). Ensure responsible service of alcoholic beverages to all guests in accordance with standards. Observe guest behavior and cues to prevent intoxication and disorderly conduct. Promptly and professionally handle guest issues and communicate problems and concerns to management. Maintain knowledge of and provide guests with information about menus promotions, programs and various gaming options such as Slots, Poker and Bingo. Operate and maintain all equipment and utensils as required in accordance with established guidelines and safety procedures. Stock service wells, set up and break down service wells. Maintain a professional and neat appearance at all times. Display a courteous and friendly attitude to all team members and guests. Accurately record all sales in POS system and collect funds for all products sold. Demonstrate and promote KLEC core values and MAD skills. Manage and maintain security of confidential information entrusted to position. Attend and satisfactorily complete all required training as assigned. Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed. The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director. Perform other duties as assigned. Minimum Requirements to Qualifications: High School Diploma or GED, preferred. Must be able to obtain and maintain current TABC certification. Experience in bartending or food and beverage service preferred. Must be able to understand and accept the risks involved with this position. In depth wine and alcohol beverage preparation knowledge preferred. Strong communication skills in English both written and oral. Spanish or other language skills a plus. Other Criteria: Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed. Skills and Abilities: Ability to work independently with minimal supervision. Ability to maintain effective relationships with the General Manager, Directors, Managers, vendors and all staff. Ability to work under pressure in a fast paced, stressful environment. Ability to meet multiple deadlines and multi-task. Ability to have strong critical thinking, analytical and guest service skills. Must possess a positive attitude with strong organizational qualities. Ability to add, subtract, multiply and divide in all units of measure. Ability to define problems, collect data, establish facts and draw conclusions. Ability to understand complex instructions and material. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers of all levels. Ability to work effectively with individuals and demonstrate teamwork. Ability to maintain confidentiality. Ability to follow and comply with established Casino guest service programs. Physical Demands: While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk and listen on a regular basis. The team member must be able to concentrate for prolonged periods. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. The team member must be able to communicate effectively in person or using telecommunications equipment. The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator. Frequently lift and/or move up to 50 lbs. Work Environment: Casino floor and normal office setting. Frequent walking and standing in a smoke filled environment and frequent contact with the general public. Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day. Extended hours and irregular shifts may be required including nights, weekends and holidays. Must be able to perform under pressure and work long hours under stressful conditions. May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members. May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc. Travel may be required to perform one or more essential functions of this position. Conditions of Employment: Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times. Must be able to provide authorization to work in the United States. Must be at least 18 years of age. Must have access to reliable transportation to commute to and from work. Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC. Must participate in tip reporting program.
InterContinental Hotels Group
Santa Monica, California
About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. Job Summary: As a Pool Server, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items. You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders. Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed. Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service. A little bit about your day: Reporting to the Pool Manager, every day is different, but you'll mostly: Promote Regent's service philosophy and style through our people attributes. Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times. Ability to create an outstanding dining experience. Experience with name usage and remembering guest's preferences. Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have. Offer friendly and prompt service to our guests. Set up and break down of pool area. Moving umbrellas and chairs for guests, where necessary. Replenishment of guest waters and changing of soiled towels when needed. Assistance with preparation and distribution of hourly pool amenities. Deliver Forbe's five-star service. What we need from you: Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Must have at least 1 year experience in food and beverage operations - luxury hotel or fine dining experience a plus Requires good communication skills, both verbal and written. Knowledge of appropriate table settings and service ware. Must be able to exert well-paced ability in limited space Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously Flexible schedule, able to work evenings, weekends, and holidays This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential team members. What you can expect from us: The hourly pay rate for this role is $16.00 to $17.00, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
May 15, 2024
Full time
About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. Job Summary: As a Pool Server, you'll uphold Regent's luxury standards by assisting servers with tasks such as serving beverages, taking orders, and explaining menu items. You'll help stock supplies, assist the bartender with ice and restocking, and work with the kitchen to ensure accurate food orders. Additionally, you'll greet and seat guests, maintain cleanliness and organization at the pool, and adjust chaise loungers and umbrellas as needed. Your role requires excellent hospitality skills, teamwork, clear communication, and a focus on quality service. A little bit about your day: Reporting to the Pool Manager, every day is different, but you'll mostly: Promote Regent's service philosophy and style through our people attributes. Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times. Ability to create an outstanding dining experience. Experience with name usage and remembering guest's preferences. Speak on the menu, specific food items, the wine list, or any other inquiries the guest may have. Offer friendly and prompt service to our guests. Set up and break down of pool area. Moving umbrellas and chairs for guests, where necessary. Replenishment of guest waters and changing of soiled towels when needed. Assistance with preparation and distribution of hourly pool amenities. Deliver Forbe's five-star service. What we need from you: Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Must have at least 1 year experience in food and beverage operations - luxury hotel or fine dining experience a plus Requires good communication skills, both verbal and written. Knowledge of appropriate table settings and service ware. Must be able to exert well-paced ability in limited space Must be able to must be able to exert well-paced ability to maneuver between functions occurring simultaneously Flexible schedule, able to work evenings, weekends, and holidays This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential team members. What you can expect from us: The hourly pay rate for this role is $16.00 to $17.00, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join us and you'll become part of the global IHG family - and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
May 11, 2024
Full time
We Are Gearing Up for A Busy Season! TemPositions Eden Hospitality is a temporary agency that provides year-round work in Corporate, University Dining and Catering Operations. We are currently seeking reliable, professional wait-staff/bartenders who have 2 years of experience, a great work ethic, professional presentation, and great communication skills. Since we are constantly growing, we have a wide range of clients with various needs (conference services, banquet, a la carte) which allows us to offer a wide array of temporary and long-term opportunities. Responsibilities: Set up of catering service according to client/customer requests and banquet event orders Serve food and beverages to guests Maintain appearance and cleanliness of food service areas during events Replenish food and beverage products during events Break down and clean food service areas and equipment post events; return equipment to proper storage areas Provide excellent customer service, anticipating guest needs Maintain a positive attitude towards guests, customers, clients, co-workers, etc. Adhere to safety policies and procedures including proper food safety and sanitation Ensure security of company assets Other duties and tasks as assigned by manager Qualifications: Dining/Banquet Services experience preferred Must be able to read, write, and speak fluent English TIPS Certification preferred Professional in attitude, demeanor, and dress Good organizational skills and ability to work under pressure and meet deadlines COMPANY OVERVIEW We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 23, 2024
Full time
Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Apr 22, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Apr 22, 2024
Full time
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match. Job Description Omni Charlotte Hotel is seeking a Barback to join our outdoor Rooftop Coin Bar this summer! This Barback role will ensure creating amazing beverage experiences for guests by maintaining the highest standards and promoting efficient, professional bar service. We are looking for motivated and energetic individuals who love contributing to a winning team. If you are an experienced barback in a sports bar, restaurant, or hotel we would love to speak with you about this role. The stunning Rooftop Coin Bar will be reopening this Spring! If you love hospitality, creating amazing guest experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list! Responsibilities Assist Bartenders in all F&B Tasks including but not limited to bar set-up, stocking and opening and closing. Greet all guests promptly, in a friendly manner. Maintain a clean and organized work area. Stocking the bar stations to par, requisitioning items and maintaining a par level of liquor bottles. Maintain clean and polished glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Thank every guest upon department and invite them to return. Complete any other duties as directed by F&B management. Qualifications Must have good customer service and communication skills Maintain a professional business appearance, attitude, and performance Prior bar experience is preferred, but not required Some restaurant experience is strongly preferred, but not required Positive attitude, team player mindset and good work ethic A valid TIPS or RASP Certification and ServSafe Food Handler certification are required. Must live within 100 miles of the recruiting area. Exposure to inside and outside working conditions, including hot and cold tempertures. Exposure to cleaning chemicals and food/beverage items. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .