Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
May 04, 2024
Full time
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
May 04, 2024
Full time
Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers those with textured hair from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team. Report directly to the Studio Manager and assist with leadership tasks Serve as liaison amongst clients, employees, and studio manager Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis Organize and execute shop flow between Clients and staff in a positive manner Serve as subject matter expert in the reservation system Represent and lead from Pressed Roots Core Values Fill in for Studio Manager in time of absence Invest time in your people. Identify and mentor the future leaders of our organization. Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times. Build relationships with Pressed Roots' clientele, ensuring that our clients experience only the best every visit. Help to maximize the shop's financial potential. Understand and assist with optimizing your shop's P&L. Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture. Perform daily and weekly inventory, and maintain ordering levels. Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports. Other duties as assigned by management. Requirements Qualifications 2-4 years experience working as an assistant manager and/or leading a team Proven record of leadership experience and success in the role Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a genuine passion for quality Experience developing a team Inventory and scheduling experience Proven track record in growing sales Salon experience and Texas cosmetology license Pressed Roots follows all applicable federal, state, and local laws in regards to background checks. Benefits PTO Tips and Bonus potential Health insurance Paid training Opportunities for advancement Referral program Professional development assistance
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
May 01, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
Apr 26, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Arvada. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on membership sales .sky's the limit $17.50 - $22.00 or more per hour (base hourly pay plus commission)
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
Apr 26, 2024
Full time
Front Desk Spa Sales Associates at Hand and Stone Massage and Facial Spa Would you like to get paid to mingle? Are you interested in working for a company that helps people every day? Does reaching goals excite and motivate you? We are looking for dedicated professionals that enjoy a fun, supportive working environment. If you answered yes to these questions, we want you to join our team! Hand & Stone is seeking to hire outgoing, friendly front desk sales associates for an exciting opportunity with a professional wellness business in Boulder. Our ideal candidate is interested in longevity and growth with our company. We promote a culture of team work, kindness, honesty, maturity, gratitude, and passion. Qualifications and Requirements: Strong sales experience and confident client relations Professional communication and telephone skills Must have superior customer service skills and be a problem solver Hospitality, salon, or spa experience is a plus, but not required Flexibility in schedule Reliable and punctual Ability to maintain serene environment while being outgoing and pleasant Multi-tasking and prioritizing skills are essential Benefits include: Discounted and Free services Medical, Dental, Vision, Short Term Disability Benefits Discounts on product Secure hourly pay Commissions on retail products Bonus on sales .sky's the limit $15.00 - $17.50 or more per hour (base hourly pay plus commission)
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Apr 21, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.