Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core values†Ambition, Integrity, Versatility, and Connectivity†drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Package Developmental Opportunities 401(k) Option with Employer Match after 1 year Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PIb8fe171d5a6b-0054
May 20, 2024
Full time
Job Description Job Description Description: At Mosaic Gold Crown Group, LLC DBA Burger King, we are dedicated to fostering success within the Burger King family. As an integral part of our team, you'll experience our commitment to excellence through our Mosaic Mission and Values. We believe in building opportunities by investing in brands, people, and systems tailored for the future, recognizing that a better tomorrow requires assembling the right pieces today. Our core values†Ambition, Integrity, Versatility, and Connectivity†drive our efforts to create a thriving and supportive environment. Join us in shaping a brighter future as we work together to achieve greatness! We're looking for a dedicated General Manager to lead our team in achieving sales and profit targets while upholding exceptional customer satisfaction and company values. In this role, you'll oversee all restaurant operations, including staffing, training, and maintaining high standards of quality and cleanliness. With a flexible schedule that includes nights, weekends, and holidays, you'll provide consistent feedback through rotating shifts to evaluate team performance. From enforcing labor laws to ensuring food safety standards, you'll create a safe and positive work environment while driving sales and exceeding company expectations. If you're ready to take on a dynamic leadership position and make a significant impact, apply now to join our team. What is in it for you? Quarterly Bonus Package Developmental Opportunities 401(k) Option with Employer Match after 1 year Accrued Paid Time Off Full Time Hours Requirements: Education and/or Work Experience Requirements: Must be ServSafe certified. Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Proficient in the following dimensions of restaurant functions: food planning, preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. High school diploma or equivalent and demonstrated 1+ years restaurant management operations experience. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Must be able to lift and carry up to 40 lbs Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Must be able to maintain balance to stand and walk for extended periods of time, up to 10 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 10 hours a day Must be able to work in high stress, high temperature environments for up to 10 hours a day Compensation details: 0 Yearly Salary PIb8fe171d5a6b-0054
Best Western Plus - Bloomington-MOA, MN
Minneapolis, Minnesota
Job Description Job Description Best Western Plus, part of Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant General Manager for its Bloomington, MNlocation. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: Salary based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform. PI91031bcbf87f-4962
May 18, 2024
Full time
Job Description Job Description Best Western Plus, part of Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant General Manager for its Bloomington, MNlocation. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: Salary based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform. PI91031bcbf87f-4962
Best Western Plus , part of Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant General Manager for its Bloomington, MN location . Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: Salary based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform. PI5b2ab6d0c0b3-4962
May 17, 2024
Full time
Best Western Plus , part of Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant General Manager for its Bloomington, MN location . Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: Salary based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform. PI5b2ab6d0c0b3-4962
Restaurant Manager OUTSTANDING COMMUNITY SERVICE AWARD We are currently hiring fun-loving, hard-working Restaurant Manager Professionals who are talented individuals with a commitment to quality and customer service. At our QSR Chain, we're like family, where we truly value and treat all team members with respect. The work environment is stimulating, challenging, and fun! If you would like to be the Restaurant Manager for an award-winning team with an impressive track record, then we want to hear from you! This Atlanta based company includes over 3,500 franchised and company-owned restaurants. This Quick Service Chain was selected as the national winner of the Restaurant Neighbor Award for all their efforts in the fight to end child hunger. This prestigious award honors restaurants that exhibit outstanding community service and involvement. If you are looking for a career as a Restaurant Manager that gives back in the Richmond, Virginia area, apply today! Title of Position: Restaurant Manager Job Description: The Restaurant Manager would provide support to the General Manager during the daily operations, as well as, managing shifts to ensure company standards are maintained and would also assist in the development, supervision and monitoring of all team members. The Restaurant Manager will perform operational activities such as inventory control, scheduling, sanitation, planning and maintaining stock and monitoring food supplies and would also communicate and adhere to all company policies and procedures. The Restaurant Manager is encouraged to drive sales, coach and motivate, as well as, train and develop employees to be their best. Benefits: Aggressive compensation Quarterly Bonus Potential On-going performance evaluations Competitive medical, dental and vision benefits Paid holidays and vacation 401(k) plan with company match Qualifications: The Restaurant Manager should possess 3+ years of high volume restaurant management experience The Restaurant Manager should have a passion for developing and mentoring people The Restaurant Manager should have a proven track record of achieving financial results The Restaurant Manager should have a high degree of honesty, integrity and guest orientated philosophy The Restaurant Manager should have open availability Apply Now-Restaurant Manager in Richmond, Virginia. If you would like to be considered for this position, email your resume to
May 20, 2024
Restaurant Manager OUTSTANDING COMMUNITY SERVICE AWARD We are currently hiring fun-loving, hard-working Restaurant Manager Professionals who are talented individuals with a commitment to quality and customer service. At our QSR Chain, we're like family, where we truly value and treat all team members with respect. The work environment is stimulating, challenging, and fun! If you would like to be the Restaurant Manager for an award-winning team with an impressive track record, then we want to hear from you! This Atlanta based company includes over 3,500 franchised and company-owned restaurants. This Quick Service Chain was selected as the national winner of the Restaurant Neighbor Award for all their efforts in the fight to end child hunger. This prestigious award honors restaurants that exhibit outstanding community service and involvement. If you are looking for a career as a Restaurant Manager that gives back in the Richmond, Virginia area, apply today! Title of Position: Restaurant Manager Job Description: The Restaurant Manager would provide support to the General Manager during the daily operations, as well as, managing shifts to ensure company standards are maintained and would also assist in the development, supervision and monitoring of all team members. The Restaurant Manager will perform operational activities such as inventory control, scheduling, sanitation, planning and maintaining stock and monitoring food supplies and would also communicate and adhere to all company policies and procedures. The Restaurant Manager is encouraged to drive sales, coach and motivate, as well as, train and develop employees to be their best. Benefits: Aggressive compensation Quarterly Bonus Potential On-going performance evaluations Competitive medical, dental and vision benefits Paid holidays and vacation 401(k) plan with company match Qualifications: The Restaurant Manager should possess 3+ years of high volume restaurant management experience The Restaurant Manager should have a passion for developing and mentoring people The Restaurant Manager should have a proven track record of achieving financial results The Restaurant Manager should have a high degree of honesty, integrity and guest orientated philosophy The Restaurant Manager should have open availability Apply Now-Restaurant Manager in Richmond, Virginia. If you would like to be considered for this position, email your resume to
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !