FAIRMONT
Long Beach, California
Job Description This role will manage the Sky room Restaurant and bar operations as well as the Halo rooftop Lounge. As a department head, you will direct and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility. Responsibilities include, but not limited to: Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
Job Description This role will manage the Sky room Restaurant and bar operations as well as the Halo rooftop Lounge. As a department head, you will direct and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility. Responsibilities include, but not limited to: Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
FAIRMONT
Long Beach, California
Job Description This role will manage all Food and Beverage operations on the ground floor and Pool deck. Areas of responsibility include Nettuno Restaurant, La Sala bar and lounge, Alter Ego venue, In-Room Dining, and the Pool deck bar. As a department head, you will lead and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
Job Description This role will manage all Food and Beverage operations on the ground floor and Pool deck. Areas of responsibility include Nettuno Restaurant, La Sala bar and lounge, Alter Ego venue, In-Room Dining, and the Pool deck bar. As a department head, you will lead and work with the food and beverage/culinary management team and colleagues to successfully execute all operations, while striving to continually improve guest and employee satisfaction, and maximize the financial performance in areas of responsibility Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Manage and control beverage stock properly as well as wine & cocktail list elaboration and maintenance. Perform duties of Human Resources nature such as interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned.
The Alinea Group
Chicago, Illinois
The Aviary is seeking a PM Bar Manager to supervise all bar areas and all bar staff and ensure consistent execution of beverage for service. The ideal candidate is responsible for continuing education, developing staff, organization of stations, and leadership through example. This is a full time position. Candidates must be willing to work 50hr+. The Aviary reinvents the cocktail lounge, crafting modernist cocktails that are visually striking, flavorfully complex, and ready to be paired with a delicious pre-fixe or a-la-carte dining experience by The Alinea Group. Venture beneath The Aviary and you will find yourself in The Office, a vintage-inspired speakeasy that holds a rare collection of spirits to be enjoyed in your favorite cocktail or on the rocks. The Aviary was named Outstanding Bar Program in the U.S. by the James Beard Foundation in 2013. It won the coveted Spirited Award for the World's Best Cocktail Menu in 2014 and has three times been featured on Drinks International's The World's 50 Best Bar list. Responsibilities: Plans, organizes, schedules, reviews and evaluates the work of assigned staff. Assists with training and continuing education of staff as directed by Bar Chef de Cuisine and Bar Executive Chef. Meets with FOH, Kitchen, and Bar team to ensure smooth running of all bar activities, goals, and operations. Ensures that each beverage leaving the bar is checked for quality, quantity, presentation and correct temperature. Actively participates in the positive relationship between FOH and BOH teams by maintaining steady stream of communication with entire leadership team and staff. Ensures that staff is trained in all aspects of bar operations, equipment utilization, safety procedures, portion control and correct builds and presentations. Assists in development and creation of menus to continuously improve The Aviary's offerings. Assists with the establishment and maintenance of working budget and adherence to beverage cost goals set by Bar Executive Chef. Participate in management meeting with FOH leaders to discuss service goals, People of Note (PON), menu changes, and unusual guest requests or dietary restrictions. Audits bar space for compliance of health department requirements of food and beverage safety and staff hygiene. Inspects line stations, facilities, ingredients, and all drink components for quality assurance before and during service to ensure a successful execution of the menu. Ensures adherence to safety and emergency procedures to protect staff, guests, and property. Strictly adheres to alcohol serving regulations. Reports any maintenance deficiencies in a quick and timely way. Resolves guest complaints/queries satisfactorily. Maintains thorough understanding of industry and stays abreast of industry trends. Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. Receives and accounts for goods coming into the bar. Maintains positive relationships with vendors. Leads bar staff in inventory, ordering, and stocking of necessary ingredients. Leads regular deep cleaning and maintenance of bar area and equipment. Steps in for Bar Chef de Cuisine and Bar Executive Chef as necessary. Requirements Must be authorized to legally work in the US Must exhibit high level of alcohol and spirit knowledge, wine knowledge, beer knowledge, and bartending techniques. Must ensure sanitation standards are achieved. ServSafe or equivalent recognized regional certification. Basset certification. Historical experience of three (3) years or more in bars or restaurants, (1) one year of which having been in a supervisory role. Associate's Degree, Culinary Certificate, or equivalent professional experience. Knowledge of national and international restaurants/bars of similar award caliber, theme, and/or price point. Multitasking effectively and prioritizing to optimize staff performance, ingredient utilization, and guest experience of The Aviary beverage offerings. Expert level knowledge of common dietary restrictions and the ingredients effected. Dealing successfully with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds. Pursuing goals set by management team. Demonstrating courteous and cooperative behavior when interacting with public and staff. Physical Requirements Must be able to work on your feet for at least 8 hours Must be able to move, pull or lift at least 35 pounds Must be able to climb stairs multiple times per shift Benefits Exempt Salaried position, starting at $70,000 - $75,000/year Medical, vision, dental and life benefits available on the 1st of the month following full-time employment paid by the company 100%. Paid time off 401(K) with a company match up to 4% of deferred earnings. CTA/Ventra discount available after 1 month of full-time employment. Employee Dining Discount, 20% to any Alinea Group restaurant. Referral Bonus Program Available. The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. We use E-Verify.
The Aviary is seeking a PM Bar Manager to supervise all bar areas and all bar staff and ensure consistent execution of beverage for service. The ideal candidate is responsible for continuing education, developing staff, organization of stations, and leadership through example. This is a full time position. Candidates must be willing to work 50hr+. The Aviary reinvents the cocktail lounge, crafting modernist cocktails that are visually striking, flavorfully complex, and ready to be paired with a delicious pre-fixe or a-la-carte dining experience by The Alinea Group. Venture beneath The Aviary and you will find yourself in The Office, a vintage-inspired speakeasy that holds a rare collection of spirits to be enjoyed in your favorite cocktail or on the rocks. The Aviary was named Outstanding Bar Program in the U.S. by the James Beard Foundation in 2013. It won the coveted Spirited Award for the World's Best Cocktail Menu in 2014 and has three times been featured on Drinks International's The World's 50 Best Bar list. Responsibilities: Plans, organizes, schedules, reviews and evaluates the work of assigned staff. Assists with training and continuing education of staff as directed by Bar Chef de Cuisine and Bar Executive Chef. Meets with FOH, Kitchen, and Bar team to ensure smooth running of all bar activities, goals, and operations. Ensures that each beverage leaving the bar is checked for quality, quantity, presentation and correct temperature. Actively participates in the positive relationship between FOH and BOH teams by maintaining steady stream of communication with entire leadership team and staff. Ensures that staff is trained in all aspects of bar operations, equipment utilization, safety procedures, portion control and correct builds and presentations. Assists in development and creation of menus to continuously improve The Aviary's offerings. Assists with the establishment and maintenance of working budget and adherence to beverage cost goals set by Bar Executive Chef. Participate in management meeting with FOH leaders to discuss service goals, People of Note (PON), menu changes, and unusual guest requests or dietary restrictions. Audits bar space for compliance of health department requirements of food and beverage safety and staff hygiene. Inspects line stations, facilities, ingredients, and all drink components for quality assurance before and during service to ensure a successful execution of the menu. Ensures adherence to safety and emergency procedures to protect staff, guests, and property. Strictly adheres to alcohol serving regulations. Reports any maintenance deficiencies in a quick and timely way. Resolves guest complaints/queries satisfactorily. Maintains thorough understanding of industry and stays abreast of industry trends. Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. Receives and accounts for goods coming into the bar. Maintains positive relationships with vendors. Leads bar staff in inventory, ordering, and stocking of necessary ingredients. Leads regular deep cleaning and maintenance of bar area and equipment. Steps in for Bar Chef de Cuisine and Bar Executive Chef as necessary. Requirements Must be authorized to legally work in the US Must exhibit high level of alcohol and spirit knowledge, wine knowledge, beer knowledge, and bartending techniques. Must ensure sanitation standards are achieved. ServSafe or equivalent recognized regional certification. Basset certification. Historical experience of three (3) years or more in bars or restaurants, (1) one year of which having been in a supervisory role. Associate's Degree, Culinary Certificate, or equivalent professional experience. Knowledge of national and international restaurants/bars of similar award caliber, theme, and/or price point. Multitasking effectively and prioritizing to optimize staff performance, ingredient utilization, and guest experience of The Aviary beverage offerings. Expert level knowledge of common dietary restrictions and the ingredients effected. Dealing successfully with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds. Pursuing goals set by management team. Demonstrating courteous and cooperative behavior when interacting with public and staff. Physical Requirements Must be able to work on your feet for at least 8 hours Must be able to move, pull or lift at least 35 pounds Must be able to climb stairs multiple times per shift Benefits Exempt Salaried position, starting at $70,000 - $75,000/year Medical, vision, dental and life benefits available on the 1st of the month following full-time employment paid by the company 100%. Paid time off 401(K) with a company match up to 4% of deferred earnings. CTA/Ventra discount available after 1 month of full-time employment. Employee Dining Discount, 20% to any Alinea Group restaurant. Referral Bonus Program Available. The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. We use E-Verify.