Job Number Job Category Reservations Location Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 22, 2024
Full time
Job Number Job Category Reservations Location Delta Hotels Quebec, 690 Boul Rene Levesque Est, Quebec City, QC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Quebec takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
University of Southern California
Los Angeles, California
The Hospitality Coordinator is available to provide assistance to our patients, their families, visitors and our colleagues with regard to campus lodging, hospital services and resources in the surrounding community. The Hospitality Coordinator is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center's "KNOWN" Service standards as well as patient privacy standards at all times. The Hospitality Coordinator will also be responsible for upkeep and cleanliness of immediate areas including, work stations and patient consultation areas. The Hospitality Coordinator will also be available to assist patients and families with patient experience programs as directed by the Patient Experience Manager. Minimum Education: Associates degree or equivalent. Bachelor Degree preferred. Minimum Experience/Knowledge: Minimum of two years prior experience in customer service, preferably in a healthcare facility and/or as a Corporate Concierge. Excellent public relations and communication skills. Bilingual English/Spanish preferred Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at . Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Notice on Non-Discrimination Certain positions are subject to background screening EEO is the Law EEO is the Law Supplement Pay Transparency Non-Discrimination USC is an E-Verify Employer If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: $9925/9925$82944.htmld
Apr 18, 2024
Full time
The Hospitality Coordinator is available to provide assistance to our patients, their families, visitors and our colleagues with regard to campus lodging, hospital services and resources in the surrounding community. The Hospitality Coordinator is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center's "KNOWN" Service standards as well as patient privacy standards at all times. The Hospitality Coordinator will also be responsible for upkeep and cleanliness of immediate areas including, work stations and patient consultation areas. The Hospitality Coordinator will also be available to assist patients and families with patient experience programs as directed by the Patient Experience Manager. Minimum Education: Associates degree or equivalent. Bachelor Degree preferred. Minimum Experience/Knowledge: Minimum of two years prior experience in customer service, preferably in a healthcare facility and/or as a Corporate Concierge. Excellent public relations and communication skills. Bilingual English/Spanish preferred Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at . Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Notice on Non-Discrimination Certain positions are subject to background screening EEO is the Law EEO is the Law Supplement Pay Transparency Non-Discrimination USC is an E-Verify Employer If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: $9925/9925$82944.htmld
Title: Adjunct Instructor - Hospitality Required Documents Needed to Upload at Time of Application: Resume Unofficial Transcripts Position Summary: To provide quality instruction for student learning and to maintain a positive learning environment in the classroom. The major emphasis will be placed on teaching and evaluating students in the classroom and laboratories. Department: Business & Computer Technology Duties and Responsibilities: 1. Planning and teaching classes as assigned and as outlined in the course descriptions and course syllabi. 2. Supervising the study and learning activities of students assigned. 3. Submitting requests through the department head, program coordinator, or lead teacher for equipment, supplies, textbooks, and other instructional aids. 4. Evaluating the academic progress of students. 5. Demonstrating knowledge of services, regulations, and procedures as defined in the Adjunct Faculty Handbook. 6. Submitting course grades and performing other administrative duties as required. 7. Scheduling two office hours. For extenuating circumstances in which office hours cannot be scheduled, the adjunct faculty member must submit a written plan to the Dean describing how students can access the instructor. Office hours are not paid during the summer session. Required Qualifications: Master's degree or higher from a regionally accredited college/university with at least 18 graduate semester hours in the Hospitality teaching field Availability/Closing Date: This posting is not a guarantee of an open position. Applications for adjunct faculty positions are accepted on a continuous basis and reviewed by the department when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year. Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer. If you have any problems or questions please contact Pellissippi State Community College's Human Resource Office at or by email at . If you are interested in this position, click on the link to the "right" to apply.
Apr 03, 2024
Full time
Title: Adjunct Instructor - Hospitality Required Documents Needed to Upload at Time of Application: Resume Unofficial Transcripts Position Summary: To provide quality instruction for student learning and to maintain a positive learning environment in the classroom. The major emphasis will be placed on teaching and evaluating students in the classroom and laboratories. Department: Business & Computer Technology Duties and Responsibilities: 1. Planning and teaching classes as assigned and as outlined in the course descriptions and course syllabi. 2. Supervising the study and learning activities of students assigned. 3. Submitting requests through the department head, program coordinator, or lead teacher for equipment, supplies, textbooks, and other instructional aids. 4. Evaluating the academic progress of students. 5. Demonstrating knowledge of services, regulations, and procedures as defined in the Adjunct Faculty Handbook. 6. Submitting course grades and performing other administrative duties as required. 7. Scheduling two office hours. For extenuating circumstances in which office hours cannot be scheduled, the adjunct faculty member must submit a written plan to the Dean describing how students can access the instructor. Office hours are not paid during the summer session. Required Qualifications: Master's degree or higher from a regionally accredited college/university with at least 18 graduate semester hours in the Hospitality teaching field Availability/Closing Date: This posting is not a guarantee of an open position. Applications for adjunct faculty positions are accepted on a continuous basis and reviewed by the department when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year. Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer. If you have any problems or questions please contact Pellissippi State Community College's Human Resource Office at or by email at . If you are interested in this position, click on the link to the "right" to apply.