Valley Presbyterian Hospital
Van Nuys, California
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour
JOB SUMMARY: Under supervision of the Dietary Manager, the Food Service Worker is responsible for a variety of tasks within the kitchen and the dietary office that lead to a high level of patient and customer satisfaction. EXPERIENCE/QUALIFICATIONS: One year food service experience preferred. , work in a fast paced multi tasking environment a plus. The top candidate will be a self starter with a clean as you go mentality. Experience in patient food service and patient diets a plus. EDUCATION: High school diploma or equivalent LICENSURES/CERTIFICATION: Must successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employment DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Adheres to established Hospital/departmental policies and procedures, objectives, Quality Assessment and Improvement Program, Infection Assessment and Improvement Program, legal, safety, environment control standards and Patient's Bill of Rights. Check supplies needed for tray line. Check daily assignment for area that you will be working. Maintains and cares for equipment and supplies. Documents maintenance and repairs. Performs other related duties as assigned or requested. Keep record of areas that have been cleaned and turn in at the office at the end of the day Keep the kitchen, cafeteria clean by empting all the trash as needed SERVICE-LINE DUTIES : Prepare, dish and serve foods for cafeteria and /or catering Participates in cross-training activities, were applicable. Clean and store dishes and equipment; maintain clean and neat work area Operates dishwashing, slicer, blender and other mechanical equipment,( will train) May be required to work at different assignment during the day Transports and stores supplies, stock Cleans the kitchen areas and utensils. Answer telephone ( diet office only) Cashier( only if working in retail area, training is provided) Set up and breakdown of specific food areas within the retail setting Any other tasks assigned by the retail manager The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence. Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates effective business writing and oral communication skills, handwriting is clear and legible. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department. Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan). Demonstrates knowledge of and follows safety practices. Understands the importance of safety, including patient safety in the work place. Maintains a safe environment for self and others. Actively participates in the Patient Safety Program, including event reporting. Identifies sentinel events/near misses and responds per defined organization processes. Participates in education activities and process implementation. Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors. The above statements reflect the essential functions considered necessary to describe the principle content of the job. They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job. WORK ENVIRONMENT: Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites. Fast and continuous work pace with variable workload. Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population. Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death. Handles emergency/crisis situations in accordance with Hospital policy. Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio. Occasional travel may be required. Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts. Salary Range: $18.13 - $21.73 per hour
Shaner Corporation
Key Largo, Florida
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !