Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 32822 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Support the design, development, implementation, training, and on-going execution of a comprehensive, risk-based food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) for the Distribution and Produce Manufacturing segments of Sysco's business in Alaska. Oversee and manage the implementation of Policies, Procedures, Programs, Guidance Documents, and Training components of the food safety preventive controls program. Develop, coach, train, and evaluate the performance of the Food Safety Program Managers and/or others reporting to this role. Provide subject matter expertise in the on-going development of food safety initiatives. Support establishment, tracking, analyzing, and reporting of Key Performance Indicators (KPIs) in Distribution Food Safety and the Produce manufacturing locations working with both the corporate and field food safety teams on to seek continuous improvement. RESPONSIBILITIES Responsible for the development, deployment, implementation, and on-going execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) within the Distribution and Produce companies assigned Supports determination of Key Performance Indicators (KPIs), monitor adherence, track and communicate progress, report results to QA and Operations Leaders and assess improvement opportunities Oversees internal audit process for distribution centers and produce manufacturing locations to objectively evaluate performance, ensure compliance with applicable regulations, and provide feedback to Food Safety Regional Director and OpCo/Production Facility Leaders for improvement Collaborates with Regional Directors of Food Safety, Food Safety Program Managers, and OpCo/Production Company leaders in functional areas (Operations, Production, Merchandising, Sales, and HR) to ensure the food safety program is implemented across all Sysco locations Recruit, select, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety Program Managers implementing the preventive controls programs at the product manufacturing locations. Establish and maintain effective working relationships with internal stakeholders across all functions and other owned companies with integration with the food safety programs, suppliers, customers, industry trade groups, and regulatory authorities QUALIFICATIONS Education Associates degree Bachelors degree (Food Science, Animal Science, Biological Science or related) or a combination of education and experience may be considered Experience Five or more years' total experience in Food Safety or Quality Assurance roles responsible for perishable and/or durable consumer goods in Distribution, Food Processing, or Foodservice Operations, with a minimum of five years management experience of staff members Knowledge of technical proficiency in the areas of food microbiology, food chemistry, animal science, biology, food safety, food defense, bacteriology, food processing technologies, and food regulations & policy Skills Intrinsic Capabilities: A high level of integrity and accountability, specifically the ability to speak and act with complete honesty and trustworthiness Setting Vision, Strategy, and Direction: Detailed knowledge and insights into the business, including risk management performance and productivity metrics that ultimately drive results This person will have the ability to think and act in a forward-looking manner, including the demonstrated ability to anticipate challenges and opportunities and address them in a proactive, pragmatic, fact-driven manner. He/She will be relentlessly focused on execution; holding team members fully accountable for the delivery on their commitment Developing and Leveraging Relationships: The successful candidate will have superior communication, customer service, relationship building, and influencing skills Building and Leading Teams: The successful candidate will be a collaborative leader with a high degree of emotional intelligence who inspires, manages, coaches and respects people Communication Skills: The successful candidate will have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English Candidate must demonstrate the ability to write reports, business correspondence, policies, and procedures, as well as effectively present information and respond to questions from groups of associates, senior leaders, customers, and suppliers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear The employee is frequently required to sit and reach with hands and arms The employee must occasionally lift and/or move up to 20 pounds Work Environment The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job Must be able to travel as needed The noise level in the work environment is usually moderate NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
May 27, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 32822 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY Support the design, development, implementation, training, and on-going execution of a comprehensive, risk-based food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) for the Distribution and Produce Manufacturing segments of Sysco's business in Alaska. Oversee and manage the implementation of Policies, Procedures, Programs, Guidance Documents, and Training components of the food safety preventive controls program. Develop, coach, train, and evaluate the performance of the Food Safety Program Managers and/or others reporting to this role. Provide subject matter expertise in the on-going development of food safety initiatives. Support establishment, tracking, analyzing, and reporting of Key Performance Indicators (KPIs) in Distribution Food Safety and the Produce manufacturing locations working with both the corporate and field food safety teams on to seek continuous improvement. RESPONSIBILITIES Responsible for the development, deployment, implementation, and on-going execution of the food safety preventive controls program (Policies, SOPs, Hazard Analysis, HACCP Plan, Prerequisite Food Safety Programs, Traceability & Recall Process, Labeling Programs, and Associated Records) within the Distribution and Produce companies assigned Supports determination of Key Performance Indicators (KPIs), monitor adherence, track and communicate progress, report results to QA and Operations Leaders and assess improvement opportunities Oversees internal audit process for distribution centers and produce manufacturing locations to objectively evaluate performance, ensure compliance with applicable regulations, and provide feedback to Food Safety Regional Director and OpCo/Production Facility Leaders for improvement Collaborates with Regional Directors of Food Safety, Food Safety Program Managers, and OpCo/Production Company leaders in functional areas (Operations, Production, Merchandising, Sales, and HR) to ensure the food safety program is implemented across all Sysco locations Recruit, select, onboard, develop, coach, train, support, and evaluate the performance of the Food Safety Program Managers implementing the preventive controls programs at the product manufacturing locations. Establish and maintain effective working relationships with internal stakeholders across all functions and other owned companies with integration with the food safety programs, suppliers, customers, industry trade groups, and regulatory authorities QUALIFICATIONS Education Associates degree Bachelors degree (Food Science, Animal Science, Biological Science or related) or a combination of education and experience may be considered Experience Five or more years' total experience in Food Safety or Quality Assurance roles responsible for perishable and/or durable consumer goods in Distribution, Food Processing, or Foodservice Operations, with a minimum of five years management experience of staff members Knowledge of technical proficiency in the areas of food microbiology, food chemistry, animal science, biology, food safety, food defense, bacteriology, food processing technologies, and food regulations & policy Skills Intrinsic Capabilities: A high level of integrity and accountability, specifically the ability to speak and act with complete honesty and trustworthiness Setting Vision, Strategy, and Direction: Detailed knowledge and insights into the business, including risk management performance and productivity metrics that ultimately drive results This person will have the ability to think and act in a forward-looking manner, including the demonstrated ability to anticipate challenges and opportunities and address them in a proactive, pragmatic, fact-driven manner. He/She will be relentlessly focused on execution; holding team members fully accountable for the delivery on their commitment Developing and Leveraging Relationships: The successful candidate will have superior communication, customer service, relationship building, and influencing skills Building and Leading Teams: The successful candidate will be a collaborative leader with a high degree of emotional intelligence who inspires, manages, coaches and respects people Communication Skills: The successful candidate will have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English Candidate must demonstrate the ability to write reports, business correspondence, policies, and procedures, as well as effectively present information and respond to questions from groups of associates, senior leaders, customers, and suppliers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear The employee is frequently required to sit and reach with hands and arms The employee must occasionally lift and/or move up to 20 pounds Work Environment The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job Must be able to travel as needed The noise level in the work environment is usually moderate NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 95354 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% Compensation Range: $82,500.00 - $146,300.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA) . click apply for full job details
May 27, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 95354 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% Compensation Range: $82,500.00 - $146,300.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA) . click apply for full job details
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 27, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 27, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 27, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 78132 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain . click apply for full job details
May 27, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 78132 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain . click apply for full job details
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of event management work experience with demonstrated skill in executing high-level industry events Experience in supervising staff Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary Employees can be expected to be paid an annualized salary range of $94,750-$115,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 27, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of event management work experience with demonstrated skill in executing high-level industry events Experience in supervising staff Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary Employees can be expected to be paid an annualized salary range of $94,750-$115,000, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Checkers Drive-In Restaurants, Inc.
Springfield, Ohio
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! details available at the restaurant during your interview REQ# 3639 LOC# North Limestone ()
May 26, 2024
Full time
PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! details available at the restaurant during your interview REQ# 3639 LOC# North Limestone ()
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 26, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 26, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Description: We are seeking an experienced and motivated District Manager to join our Atlanta team! This is a Full-time exempt position, employee must be available on nights and weekends. Must have a valid drivers license and insurance, personal vehicle for transportation, and a clean driving record. Quarterly Bonus Package Compensation and Benefits: 65-75k/year depending on experience, bonus program, paid time off, plus full benefits and 401k after 1 year of employment Location: Field Employee- Hybrid (Work from Home and Assigned Field Locations) Atlanta GA Area Experience: 3+ years experience leading 5+ Units with drive-thrus, restaurant turnaround experience preferred Language: English (required), Spanish (bilingual preferred) Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: Oversee & Develop General Managers within assigned region Drive area sales performance and profit by providing support and operational expertise. Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively. Enforce and follow all labor laws and company policies (federal, state and local). Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals. Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability. Increase sales by teaching, training, and coaching teams to provide outstanding service. Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions. Ensure a bench of high performing players through the effective execution of all training and development programs. Participate in self-development processes for company leadership. Schedule and conduct development area classes, keep the conversation going through coaching and mentorship. Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks. Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe. Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards. Maintain and improve financial controls by providing support and guidance to the General Managers. Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand. Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business. Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues. Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule. Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes. Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues. Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving. Other related duties as assigned Requirements: Education and/or Work Experience Requirements: Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Must be ServSafe certified High school diploma or equivalent and demonstrated 3+ years above store restaurant management in operations Excellent verbal and written communication skills Sound decision making and problem solving Desire for personal and professional growth Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team Ability to interview, hire, and train employees Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty Proven success of building and cultivating strong positive working relationships Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The Area Director must be available during operating hours which includes nights, weekends, and holidays. Must hold current driver's license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis Must be able to lift and carry up to 25 lbs Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Frequently required to sit for periods of time working with a computer screen/monitor. Equal Employment Opportunity Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources E: Compensation details: 0 Yearly Salary PI5f4250e8e1c1-5174
May 26, 2024
Full time
Description: We are seeking an experienced and motivated District Manager to join our Atlanta team! This is a Full-time exempt position, employee must be available on nights and weekends. Must have a valid drivers license and insurance, personal vehicle for transportation, and a clean driving record. Quarterly Bonus Package Compensation and Benefits: 65-75k/year depending on experience, bonus program, paid time off, plus full benefits and 401k after 1 year of employment Location: Field Employee- Hybrid (Work from Home and Assigned Field Locations) Atlanta GA Area Experience: 3+ years experience leading 5+ Units with drive-thrus, restaurant turnaround experience preferred Language: English (required), Spanish (bilingual preferred) Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: Oversee & Develop General Managers within assigned region Drive area sales performance and profit by providing support and operational expertise. Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively. Enforce and follow all labor laws and company policies (federal, state and local). Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals. Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability. Increase sales by teaching, training, and coaching teams to provide outstanding service. Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions. Ensure a bench of high performing players through the effective execution of all training and development programs. Participate in self-development processes for company leadership. Schedule and conduct development area classes, keep the conversation going through coaching and mentorship. Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks. Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe. Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards. Maintain and improve financial controls by providing support and guidance to the General Managers. Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand. Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business. Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues. Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule. Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes. Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues. Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving. Other related duties as assigned Requirements: Education and/or Work Experience Requirements: Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Must be ServSafe certified High school diploma or equivalent and demonstrated 3+ years above store restaurant management in operations Excellent verbal and written communication skills Sound decision making and problem solving Desire for personal and professional growth Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team Ability to interview, hire, and train employees Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty Proven success of building and cultivating strong positive working relationships Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The Area Director must be available during operating hours which includes nights, weekends, and holidays. Must hold current driver's license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis Must be able to lift and carry up to 25 lbs Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Frequently required to sit for periods of time working with a computer screen/monitor. Equal Employment Opportunity Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources E: Compensation details: 0 Yearly Salary PI5f4250e8e1c1-5174
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 25, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
May 25, 2024
Full time
Job Description General Manager Position Description Department: Store Operations Job Title: General Manager FLSA Classification: Exempt Reports To: Regional Operations Manager Director, Team Relations - secondary report Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts Indirect Reports: N/A Being a Domino's General Managers is more than just a job - it's a career. We believe in promoting from within. We take your career ambitions very seriously. You are responsible for the success of the store and Team Members. We want you to enjoy achieving it. Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and you'll get to flex your creative muscle. Sell more pizza; have more fun. You are the backbone of our business! Many Domino's General Managers today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average. General Manager responsibilities: Managing costs building sales, increasing customer base and store profitability Lead Team Members in operation excellence and promotion of brand standards Recruitment, new Team Member training and scheduling Provide continuous training and development of your, and our, Team Members and Management teams Uphold brand standards and company policies Serve as operations expert on Domino's operating standards to maximize productivity Ensure consistently high quality product and service to customers Ensure health, safety and cleanliness standards are upheld Foster productive and professional relationships and engage Team Members Serve as store mentor and operations expert in all Domino's store-level Team Member positions Build relationships with customers and community Cash handling, reconciliation and reporting Inventory control and management Assist General Manager in marketing efforts If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us! Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's General Managers enjoy: Competitive salary Performance-based bonus program Fast career progression Paid training Health Insurance Paid Time Off Energetic, fun and positive culture Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: An EXCEPTIONAL and POSITIVE attitude Possess integrity and honesty Excellent attendance and punctuality You must be 18 years of age or older. Possess reliable transportation as well as valid driver's license, registration and liability insurance Be able to pass back ground investigation and motor vehicle report Previous quick service restaurant - pizza niche experience 1-2 years preferre Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products Effectively train and engage Team Members Ability and commitment to partner with Human Resources and corporate office team members to maintain excellent hiring practices and compliance with state and federal employment legislation Previous inventory control, labor costs and computer knowledge Ability to create and effectively manage Team Member schedule Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Verbal, writing, and telephone skills to communicate effectively with Team Members and customers Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen Adept at utilizing proprietary software systems - PULSE and PWR Ability to comprehend and give correct written instructions Talking and hearing on telephone Near and mid-range vision for most in-store tasks Depth perception Ability to differentiate between hot and cold surfaces The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino's Pizza is an Equal Opportunity Employer.
Restaurant Service Manager Casual Theme-Hospitality Leader We're In Search Of A Restaurant Service Manager That Is Dynamic, Hospitality Minded With An Entrepreneurial Spirit And Has A True Desire To Be Successful! We want our Restaurant Service Manager to take pleasure in having a great time and creating an enjoyable atmosphere for their team members and guests. You will have bragging rights working with a concept that's modern, expanding, and encourages you to be you! We are a modern urban bar and restaurant made known for our signature martinis and remarkable menu selections. We have been successful because we have such a contemporary group of team members, managers and support staff. We are not looking for a robotic corporate type of Service Manager. We thrive on brand-new ideas and folks that aren't afraid to say what they mean, and mean what they say. We have been constantly challenging ourselves and our team to learn more and to try brand-new experiences keeping everyone happy in their work and no one gets bored. Don't miss out on this exciting opportunity as a Service Manager for our location in Ashburn, VA. Title of Position: Service Manager Job Description: The Service Manager will supervise all FOH daily procedures, including ensuring the highest quality of customer service is being given and team members are increasingly being trained, coached and developed the appropriate way. Together with the other members of the management team, the Service Manager will abide by a Daily Manager Agenda and ensure that all FOH scheduling is conducted in accordance with the budget. The Service Manager will also be involved with marketing strategies and assisting in making sure they are planned and executed in a timely manner. Benefits: Excellent Compensation Medical & Dental Coverage Long & Short Term Disability 401(k) Quarterly Bonus Program Paid Vacation Qualifications: This position requires a minimum of 1-2 years' experience as a Service Manager in a high volume restaurant The Service Manager must be passionate about, and thrive on, the development and the mentoring of others The ability to drive positive sales and raise guest counts is a must for the Service Manager Trust, honesty, integrity and a true passion for customer satisfaction is a requirement for the Service Manager The Service Manager should act as a "brand ambassador" for our company at all times Apply Now-Service Manager located in Ashburn, Virginia. If you would like to be considered for this position, please email your resume
May 24, 2024
Restaurant Service Manager Casual Theme-Hospitality Leader We're In Search Of A Restaurant Service Manager That Is Dynamic, Hospitality Minded With An Entrepreneurial Spirit And Has A True Desire To Be Successful! We want our Restaurant Service Manager to take pleasure in having a great time and creating an enjoyable atmosphere for their team members and guests. You will have bragging rights working with a concept that's modern, expanding, and encourages you to be you! We are a modern urban bar and restaurant made known for our signature martinis and remarkable menu selections. We have been successful because we have such a contemporary group of team members, managers and support staff. We are not looking for a robotic corporate type of Service Manager. We thrive on brand-new ideas and folks that aren't afraid to say what they mean, and mean what they say. We have been constantly challenging ourselves and our team to learn more and to try brand-new experiences keeping everyone happy in their work and no one gets bored. Don't miss out on this exciting opportunity as a Service Manager for our location in Ashburn, VA. Title of Position: Service Manager Job Description: The Service Manager will supervise all FOH daily procedures, including ensuring the highest quality of customer service is being given and team members are increasingly being trained, coached and developed the appropriate way. Together with the other members of the management team, the Service Manager will abide by a Daily Manager Agenda and ensure that all FOH scheduling is conducted in accordance with the budget. The Service Manager will also be involved with marketing strategies and assisting in making sure they are planned and executed in a timely manner. Benefits: Excellent Compensation Medical & Dental Coverage Long & Short Term Disability 401(k) Quarterly Bonus Program Paid Vacation Qualifications: This position requires a minimum of 1-2 years' experience as a Service Manager in a high volume restaurant The Service Manager must be passionate about, and thrive on, the development and the mentoring of others The ability to drive positive sales and raise guest counts is a must for the Service Manager Trust, honesty, integrity and a true passion for customer satisfaction is a requirement for the Service Manager The Service Manager should act as a "brand ambassador" for our company at all times Apply Now-Service Manager located in Ashburn, Virginia. If you would like to be considered for this position, please email your resume
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. IND1 We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.
May 24, 2024
Full time
Job Description Job Description SMASHBURGERRestaurant ManagerOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Quarterly BonusGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Paid time off - vacation and sick Medical, Dental and Vision Options 401K match (21 and older)Flexible schedules in a fun, family friendly, team environmentEmployee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributionsRestaurant Manager ResponsibilitiesReporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:Manage the performance of multiple Shift Leaders (SL) and EmployeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employeesReward and recognize employee performance that exceeds company standards Manage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage FSC operational standards daily Manage the guest experience metrics (NPS and OSAT) Ensure all food safety standards are followed and in compliance with all local health departmentsExemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesSupport routine management communication Follow COGS management procedures for food ordering and inventory Follow and ensures company cash policies to ensure minimal losses through theft or shortages Manage daily labor Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when neededManage local store marketing programs as assignedRestaurant Manager Requirements1-2 years of Manager experience in restaurantsFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high and low temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.IND1 We use eVerify to confirm U.S. Employment eligibility.