Job Description Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
May 27, 2024
Full time
Job Description Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 24, 2024
Full time
Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Whitsons Culinary Group
Peterborough, New Hampshire
Requisition Number 10927 Job Title SCHOOL CAFETERIA WORKER/DELIVERY -CONTOOCOOK SCHOOL NUTRITION Location Contoocook S. Meadow MS Job Description SUMMARY: This position is responsible for making and serving nutritious meals for students in a safe and healthful manner and delivery to schools on campus ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Prepares and serves food according to menus and in correct portion sizes as mandated by yield guides. Performs cleaning duties, including sweeping and mopping of floors, cleaning of equipment and work areas, dishwashing and pot washing. Brews coffee, fills beverage machines, sets up hot and/or cold food area. Delivers, when necessary, food to staff, students and catering events. Complies with all state, Federal, local health department requirements for safe food handling Complies with all client location security protocols and guidelines Checks and stores incoming supplies. Follows assigned break schedules. Collects and strips trays for dishwashing and participates in ware washing if assigned Stores silverware, dishes, glasses, cups, pots, etc. Participates on safety committee. Attends all mandatory in-service programs. Manages POS/cash handling if applicable for position ADDITIONAL DUTIES AND RESPONSIBILITIES: Adheres to all Whitsons policies and procedures at all times Supports the goals, objective and mission statement set forth by Whitsons. Complies with all requirements of the mandated food handling certification requirements Delivers food to other locations on campus Performs all other duties as assigned. Requirements Education : • High school graduate or equivalent. • Must complete all Whitsons and other mandated training as necessary Other Qualifications, Experience and Competencies : • Ability to speak and read English in order to understand and perform job assignments. • 1 year professional food service experience preferred • Always present a positive and professional image. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear • Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. • Be standing on feet majority of the workday in addition to walking back and forth. • Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. • Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: • The work is performed primarily in the kitchen and on the serving line • Standing most of the work day is required. • Work requires movement in and out of store rooms and freezers • Exposure to extreme temperatures (hot and cold) due to cooking and refrigeration equipment. • The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and Whitsons reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between Whitsons and team member and is subject to change by Whitsons as the needs of Whitsons and requirements of the job change. Work Schedule M-F 9:30am - 2:30 pm Follows school schedule Supervisor Katelyn E Moore Salary Target 14.00
May 23, 2024
Full time
Requisition Number 10927 Job Title SCHOOL CAFETERIA WORKER/DELIVERY -CONTOOCOOK SCHOOL NUTRITION Location Contoocook S. Meadow MS Job Description SUMMARY: This position is responsible for making and serving nutritious meals for students in a safe and healthful manner and delivery to schools on campus ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Prepares and serves food according to menus and in correct portion sizes as mandated by yield guides. Performs cleaning duties, including sweeping and mopping of floors, cleaning of equipment and work areas, dishwashing and pot washing. Brews coffee, fills beverage machines, sets up hot and/or cold food area. Delivers, when necessary, food to staff, students and catering events. Complies with all state, Federal, local health department requirements for safe food handling Complies with all client location security protocols and guidelines Checks and stores incoming supplies. Follows assigned break schedules. Collects and strips trays for dishwashing and participates in ware washing if assigned Stores silverware, dishes, glasses, cups, pots, etc. Participates on safety committee. Attends all mandatory in-service programs. Manages POS/cash handling if applicable for position ADDITIONAL DUTIES AND RESPONSIBILITIES: Adheres to all Whitsons policies and procedures at all times Supports the goals, objective and mission statement set forth by Whitsons. Complies with all requirements of the mandated food handling certification requirements Delivers food to other locations on campus Performs all other duties as assigned. Requirements Education : • High school graduate or equivalent. • Must complete all Whitsons and other mandated training as necessary Other Qualifications, Experience and Competencies : • Ability to speak and read English in order to understand and perform job assignments. • 1 year professional food service experience preferred • Always present a positive and professional image. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear • Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. • Be standing on feet majority of the workday in addition to walking back and forth. • Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. • Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: • The work is performed primarily in the kitchen and on the serving line • Standing most of the work day is required. • Work requires movement in and out of store rooms and freezers • Exposure to extreme temperatures (hot and cold) due to cooking and refrigeration equipment. • The noise level in the work environment is moderate to loud. The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, and Whitsons reserves the right to add additional duties or modify existing duties. The job description does not constitute an employment agreement between Whitsons and team member and is subject to change by Whitsons as the needs of Whitsons and requirements of the job change. Work Schedule M-F 9:30am - 2:30 pm Follows school schedule Supervisor Katelyn E Moore Salary Target 14.00
Overview: The Sous Chef assists the Executive Chef and Executive Sous Chef in the daily activities of the Central Kitchen, including hands on safety/sani needs, production and presentation of goods for the park, they assist with par levels, and quality product. The Sous Chef oversees the activities of the Central Kitchen staff in the absence of the Executive Chef or Executive Sous Chef. They assist with partial inventory counts and some purchasing of supplies, and cost control. Salary Details: $66,560 - $72,500/yr. based on prior experience Responsibilities: Oversees most daily operation of the Central Kitchen and packaging room production under the direction of the Executive Chefs. Creates production lists based on need and delegates according to other members of the culinary team. Ensures all requisitions are completed in time for delivery to the park, Hotel, Marketplace, and Catering events. Alerts Executive Chefs and/or other management of any concerns of product shortages, staffing or safety and sanitation. Works front line as needed as dictated by business needs. Maintains and exhibits a solid knowledge and understanding of all goods and can skillfully apply culinary and cooking techniques consistently. Ensures that product quality, freshness and presentation meet company standards through daily inspection before being sent out for delivery. Standardizes production recipes to ensure consistent quality. Identifies new techniques and presentations. Contributes to the creation of new and exciting festival products for the Park's themed events throughout the year. Ensures that appropriate Maintenance and Safety Standards are followed, and that kitchen team strictly adheres to state and federal regulations when it comes to food storage, handling and preparation and other safety and sanitation codes involving culinary utensils, kitchen equipment and overall cleanliness. Maintains Culinary Excellence Standards. Trains, motivates, and manages kitchen personnel and supervises culinary activities as assigned. Maintains a safe, hazard free bakery operation, ensuring that accidents are immediately reported, and accident reports completed, working directly with First Aid and Security as appropriate. Assists with Monitoring recipes and coordinates with other departments such as Purchasing and Warehouse to maintain essential ingredients and supplies necessary for efficient production in the Kitchen. Assists the Executive Chefs with completing all transfers from CP Kitchen and Packaging Room to outlets throughout the park, including Catering and all In-park needs. Assists with Counsels for team members and ensures appropriate policies and procedures are followed, ensuring compliance of departmental standards. Creates a positive work environment by leading through example. Supervises hourly staff and provides work direction, performance reviews, and coaches the team, providing re-training as needed. Monitor's business flow and reports back any needs to Executive team. Continually checks the quality of material and condition of equipment and devices used for cooking. Follows established standard operating procedures for reporting repairs and/or equipment failure to other departments such as Foods Base, Maintenance, and Park Services. Informs the Executive Chef of pertinent information and any irregularities occurring in the CP Kitchen operation. Qualifications: This position requires the following education and experience, or an equivalent combination of both: Education High School Diploma or GED Experience 2 4 Years Related Culinary Experience Minimum Age At Least 21 Years of Age Qualifications: Basic computer skills, including Microsoft Outlook, Excel, and Word. California Food Handler's Card. College or culinary training, or extensive cooking and production experience. Understanding of proper use and maintenance of major kitchen equipment, including stoves, refrigeration, slicer, knives, and dish machine. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certification Driver's License
May 27, 2024
Full time
Overview: The Sous Chef assists the Executive Chef and Executive Sous Chef in the daily activities of the Central Kitchen, including hands on safety/sani needs, production and presentation of goods for the park, they assist with par levels, and quality product. The Sous Chef oversees the activities of the Central Kitchen staff in the absence of the Executive Chef or Executive Sous Chef. They assist with partial inventory counts and some purchasing of supplies, and cost control. Salary Details: $66,560 - $72,500/yr. based on prior experience Responsibilities: Oversees most daily operation of the Central Kitchen and packaging room production under the direction of the Executive Chefs. Creates production lists based on need and delegates according to other members of the culinary team. Ensures all requisitions are completed in time for delivery to the park, Hotel, Marketplace, and Catering events. Alerts Executive Chefs and/or other management of any concerns of product shortages, staffing or safety and sanitation. Works front line as needed as dictated by business needs. Maintains and exhibits a solid knowledge and understanding of all goods and can skillfully apply culinary and cooking techniques consistently. Ensures that product quality, freshness and presentation meet company standards through daily inspection before being sent out for delivery. Standardizes production recipes to ensure consistent quality. Identifies new techniques and presentations. Contributes to the creation of new and exciting festival products for the Park's themed events throughout the year. Ensures that appropriate Maintenance and Safety Standards are followed, and that kitchen team strictly adheres to state and federal regulations when it comes to food storage, handling and preparation and other safety and sanitation codes involving culinary utensils, kitchen equipment and overall cleanliness. Maintains Culinary Excellence Standards. Trains, motivates, and manages kitchen personnel and supervises culinary activities as assigned. Maintains a safe, hazard free bakery operation, ensuring that accidents are immediately reported, and accident reports completed, working directly with First Aid and Security as appropriate. Assists with Monitoring recipes and coordinates with other departments such as Purchasing and Warehouse to maintain essential ingredients and supplies necessary for efficient production in the Kitchen. Assists the Executive Chefs with completing all transfers from CP Kitchen and Packaging Room to outlets throughout the park, including Catering and all In-park needs. Assists with Counsels for team members and ensures appropriate policies and procedures are followed, ensuring compliance of departmental standards. Creates a positive work environment by leading through example. Supervises hourly staff and provides work direction, performance reviews, and coaches the team, providing re-training as needed. Monitor's business flow and reports back any needs to Executive team. Continually checks the quality of material and condition of equipment and devices used for cooking. Follows established standard operating procedures for reporting repairs and/or equipment failure to other departments such as Foods Base, Maintenance, and Park Services. Informs the Executive Chef of pertinent information and any irregularities occurring in the CP Kitchen operation. Qualifications: This position requires the following education and experience, or an equivalent combination of both: Education High School Diploma or GED Experience 2 4 Years Related Culinary Experience Minimum Age At Least 21 Years of Age Qualifications: Basic computer skills, including Microsoft Outlook, Excel, and Word. California Food Handler's Card. College or culinary training, or extensive cooking and production experience. Understanding of proper use and maintenance of major kitchen equipment, including stoves, refrigeration, slicer, knives, and dish machine. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certification Driver's License
Overview: The Kitchen Manager assists the Executive Chef and Executive Sous Chef in the daily activities of the Central Kitchen, including hands on safety/sani needs, production and presentation of goods for the park, they assist with par levels, and quality of product. The Sous Chef oversees the activities of the Central Kitchen staff in the absence of the Executive Chef or Executive Sous Chef. They count inventory, they order product of food and supplies, review line schedules and they complete cost control. Salary Details: $67,875 - $78,700/yr. based on prior experience Responsibilities: Oversees most daily operation of the Central Kitchen and packaging room production under the direction of the Executive Chefs. Creates production lists based on need and delegates according to other members of the culinary team. Ensures all requisitions are completed in time for delivery to the park, Hotel, Marketplace, and Catering events. They order food on a daily bases, they review line schedules, they count inventory. Maintains and exhibits a solid knowledge and understanding of all goods and can skillfully apply culinary and cooking techniques consistently. Ensures that product quality, freshness and presentation meet company standards through daily inspection before being sent out for delivery. Standardizes production recipes to ensure consistent quality.Identifies new techniques & presentations. Contributes to creation of menus. Oversee that appropriate Maintenance and Safety Standards are followed, and that kitchen team strictly adheres to state and federal regulations when it comes to food storage, handling and preparation and other safety and sanitation codes involving culinary utensils, kitchen equipment and overall cleanliness. Maintains Culinary Excellence Standards. Trains, motivates, and manages kitchen personnel and supervises culinary associates. Monitor's recipes and coordinates with other departments such as Purchasing and Warehouse to maintain essential ingredients and supplies necessary for efficient production in the Kitchen. Assists the Executive Chefs with completing all transfers from CP Kitchen and Packaging Room to outlets throughout the park, including Catering and all In park needs. Counsels team members and enforces appropriate policies and procedures ensuring compliance of departmental standards. Creates a positive work environment by leading through example. Supervises hourly staff and provides work direction, performance reviews, and coaches the team, providing re-training as needed. Monitor's business flow and reports back any needs to Executive team. Continually checks the quality of material and condition of equipment and devices used for cooking. Follows established standard operating procedures for reporting repairs and/or equipment failure to other departments such as Foods Base, Maintenance, and Park Services. Informs the Executive Chef of pertinent information and any irregularities occurring in the CP Kitchen operation. Establishes and maintains productive, professional, and accommodating relationships with other members of management and leadership within the Park's departments. Answers incoming calls to the Kitchen room with a friendly and professional tone. Completes required, miscellaneous administrative paperwork. Maintains effective communications with all employees and staff members. Qualifications: High school diploma / GED required. At least 4-6 years of prior, relevant work experience. At least 3-5 years of prior supervisory/leadership experience. Basic computer skills, including Microsoft Outlook, Excel, and Word. California Food Handler's Card. College or culinary training, or extensive cooking and production experience. Understanding of proper use and maintenance of major kitchen equipment, including stoves, refrigeration, slicer, knives, and dish machine. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. ServSafe Food - Manager level certification required. Food handler's permit required. ServSafe Alcohol certification required. Valid Driver's License.
May 27, 2024
Full time
Overview: The Kitchen Manager assists the Executive Chef and Executive Sous Chef in the daily activities of the Central Kitchen, including hands on safety/sani needs, production and presentation of goods for the park, they assist with par levels, and quality of product. The Sous Chef oversees the activities of the Central Kitchen staff in the absence of the Executive Chef or Executive Sous Chef. They count inventory, they order product of food and supplies, review line schedules and they complete cost control. Salary Details: $67,875 - $78,700/yr. based on prior experience Responsibilities: Oversees most daily operation of the Central Kitchen and packaging room production under the direction of the Executive Chefs. Creates production lists based on need and delegates according to other members of the culinary team. Ensures all requisitions are completed in time for delivery to the park, Hotel, Marketplace, and Catering events. They order food on a daily bases, they review line schedules, they count inventory. Maintains and exhibits a solid knowledge and understanding of all goods and can skillfully apply culinary and cooking techniques consistently. Ensures that product quality, freshness and presentation meet company standards through daily inspection before being sent out for delivery. Standardizes production recipes to ensure consistent quality.Identifies new techniques & presentations. Contributes to creation of menus. Oversee that appropriate Maintenance and Safety Standards are followed, and that kitchen team strictly adheres to state and federal regulations when it comes to food storage, handling and preparation and other safety and sanitation codes involving culinary utensils, kitchen equipment and overall cleanliness. Maintains Culinary Excellence Standards. Trains, motivates, and manages kitchen personnel and supervises culinary associates. Monitor's recipes and coordinates with other departments such as Purchasing and Warehouse to maintain essential ingredients and supplies necessary for efficient production in the Kitchen. Assists the Executive Chefs with completing all transfers from CP Kitchen and Packaging Room to outlets throughout the park, including Catering and all In park needs. Counsels team members and enforces appropriate policies and procedures ensuring compliance of departmental standards. Creates a positive work environment by leading through example. Supervises hourly staff and provides work direction, performance reviews, and coaches the team, providing re-training as needed. Monitor's business flow and reports back any needs to Executive team. Continually checks the quality of material and condition of equipment and devices used for cooking. Follows established standard operating procedures for reporting repairs and/or equipment failure to other departments such as Foods Base, Maintenance, and Park Services. Informs the Executive Chef of pertinent information and any irregularities occurring in the CP Kitchen operation. Establishes and maintains productive, professional, and accommodating relationships with other members of management and leadership within the Park's departments. Answers incoming calls to the Kitchen room with a friendly and professional tone. Completes required, miscellaneous administrative paperwork. Maintains effective communications with all employees and staff members. Qualifications: High school diploma / GED required. At least 4-6 years of prior, relevant work experience. At least 3-5 years of prior supervisory/leadership experience. Basic computer skills, including Microsoft Outlook, Excel, and Word. California Food Handler's Card. College or culinary training, or extensive cooking and production experience. Understanding of proper use and maintenance of major kitchen equipment, including stoves, refrigeration, slicer, knives, and dish machine. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. ServSafe Food - Manager level certification required. Food handler's permit required. ServSafe Alcohol certification required. Valid Driver's License.
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
May 27, 2024
Full time
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
May 27, 2024
Full time
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
May 27, 2024
Full time
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
Client Overview: Our client operates a luxury hotel renowned for its world-class service and modern comforts. This establishment features three on-site restaurants, each offering a unique culinary experience that caters to diverse tastes and preferences. As a prominent player in the hospitality industry, the hotel ensures an exceptional stay for every guest, providing thoughtful amenities and a memorable experience in the heart of Cleveland. Their commitment to sustainability and community involvement further solidifies their status as a leader in delivering innovative and high-quality hospitality services. Job Summary: Oversee the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state, and local regulations concerning health safety or other compliance requirements. We want our guests to relax and be themselves which means we need team members to: Be you by being natural, professional, and personable in the way you are with people Get ready by taking notice and using your knowledge so that you are prepared for anything Show you care by being thoughtful in the way you welcome and connect with guests Take action by showing initiative, taking ownership, and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Control departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget. PEOPLE Supervise day-to-day activities of the banquet department, communicate objectives, and schedule/assign work. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Housekeeping, Accounting, Maintenance, and Guest Services. Interact with outside contacts: Guests to ensure their total satisfaction Vendors to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. Regulatory agencies regarding safety and compliance matters Other contacts as needed (professional organizations, community groups, local media) Guest Experience Ensure guests are greeted upon arrival. Respond to guest requests and complaints in a prompt and professional manner. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction. Review guest check with client after function and obtain a signature. RESPONSIBLE BUSINESS Ensure that rooms are set up and service delivery is carried out according to guest expectations and banquet event order. Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions, and coffee breaks for cleanliness, attractiveness, and proper layout. Meet with Kitchen Staff to review the scheduled group's menu. Ensure agreement of delivery times, amounts, and arrangements. Coordinate any AV equipment or other technical needs Maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit, and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Establish par levels for supplies and equipment. Ensure that equipment is prepared for the following day's work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs. May handle incoming/outgoing boxes and exhibit materials. May serve as Manager on Duty. Perform other duties as assigned which include but are not limited to assisting banquet staff with their job functions during peak periods. ACCOUNTABILITY This is the top Banquet job in a full-service, luxury, or resort hotel with high-volume banquet and/or convention facilities typically catering to more than 500 people. Supervises a large number of employees and may oversee subordinate supervisors. Qualifications And Requirements Some college or advanced food and beverage operations training and two years experience in banquets or food and beverage operations, including one year of supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the function areas Handling objects Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and banquet event orders, interpreting results, giving and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem-solving, reasoning, motivating, organizational, and training abilities are used often. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
May 26, 2024
Full time
Client Overview: Our client operates a luxury hotel renowned for its world-class service and modern comforts. This establishment features three on-site restaurants, each offering a unique culinary experience that caters to diverse tastes and preferences. As a prominent player in the hospitality industry, the hotel ensures an exceptional stay for every guest, providing thoughtful amenities and a memorable experience in the heart of Cleveland. Their commitment to sustainability and community involvement further solidifies their status as a leader in delivering innovative and high-quality hospitality services. Job Summary: Oversee the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state, and local regulations concerning health safety or other compliance requirements. We want our guests to relax and be themselves which means we need team members to: Be you by being natural, professional, and personable in the way you are with people Get ready by taking notice and using your knowledge so that you are prepared for anything Show you care by being thoughtful in the way you welcome and connect with guests Take action by showing initiative, taking ownership, and going the extra mile Duties and Responsibilities FINANCIAL RETURNS Control departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget. PEOPLE Supervise day-to-day activities of the banquet department, communicate objectives, and schedule/assign work. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Housekeeping, Accounting, Maintenance, and Guest Services. Interact with outside contacts: Guests to ensure their total satisfaction Vendors to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc. Regulatory agencies regarding safety and compliance matters Other contacts as needed (professional organizations, community groups, local media) Guest Experience Ensure guests are greeted upon arrival. Respond to guest requests and complaints in a prompt and professional manner. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction. Review guest check with client after function and obtain a signature. RESPONSIBLE BUSINESS Ensure that rooms are set up and service delivery is carried out according to guest expectations and banquet event order. Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions, and coffee breaks for cleanliness, attractiveness, and proper layout. Meet with Kitchen Staff to review the scheduled group's menu. Ensure agreement of delivery times, amounts, and arrangements. Coordinate any AV equipment or other technical needs Maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit, and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Establish par levels for supplies and equipment. Ensure that equipment is prepared for the following day's work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs. May handle incoming/outgoing boxes and exhibit materials. May serve as Manager on Duty. Perform other duties as assigned which include but are not limited to assisting banquet staff with their job functions during peak periods. ACCOUNTABILITY This is the top Banquet job in a full-service, luxury, or resort hotel with high-volume banquet and/or convention facilities typically catering to more than 500 people. Supervises a large number of employees and may oversee subordinate supervisors. Qualifications And Requirements Some college or advanced food and beverage operations training and two years experience in banquets or food and beverage operations, including one year of supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the function areas Handling objects Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and banquet event orders, interpreting results, giving and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Problem-solving, reasoning, motivating, organizational, and training abilities are used often. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
May 25, 2024
Full time
Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants. Benefits We Offer: Vacation pay Benefit plan options Competitive pay plus tips Flexible schedule Paid on the job training Opportunities for advancement - we promote from within Uniform (shirt and apron) provided at no cost Free food - family meal provided daily Employee referral program - Refer a friend for a $250 referral bonus for Team Member positions and $500 for restaurant management positions Exclusive employee discounts Closed on Thanksgiving and Christmas at most locations Financial support from the employee-funded Lucky Cat Fund Assistance during times of hardship For qualifying team members Job Summary: The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work. They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience. Job Responsibilities: Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering. Understands the restaurant menu to identify the different menu items for takeout and catering , able to guide guests on choosing menu items, and ready to answer guest's questions . Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy. Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations. Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed. Also, removes bus tubs from the bar to kitchen dishwasher station Restocks, cleans, and maintains all restaurant stations. Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant. Will serve food or beverages for dine-in and takeout. Job Requirements: Previous experience is not required - we will train you! Excellent customer service skills and etiquette Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s) Ability to execute proper sanitation practices and safety procedures Have a current Food Handler's Card, or ability obtain, where applicable. Must be able to communicate effectively Ability to multi-task in a fast-paced, team-work environment Why work for us? Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose: To celebrate life, family, and food. P.F. Chang's is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.F. Chang's - 29 years strong and still growing, sharing, and celebrating each day! How We Protect Our Team Members: The Company reviews CDC guidelines and complies with Federal, State and local rules to keep our P. F. Chang's team members and guests safe. Apply Now Search for jobs by keyword or location. Gather your work history, and if applicable prepare your resume for submission. Click "Apply Now" to submit your application. P.F. Chang's Pay Range (based on experience): $7.25 - $9.25 / hour
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
May 25, 2024
Full time
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
May 23, 2024
Full time
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 23, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details We are conveniently located near many Bismarck attractions including the Bismarck Civic Center, Fort Lincoln State Park, Dakota Zoo and the Missouri River. Our location also offers easy access to Bismarck State College, the North Dakota State Capitol, St. Alexius Medical Center and Sanford Medical Center. Our Bismarck hotel offers a new state-of-the-art lobby that provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. Guests will also enjoy inviting, flexible spaces where they can work or relax and free WiFi throughout the hotel. Our meeting space can be reserved for a business meeting or gathering. Catering through The Bistro is available for any event at the Courtyard's meeting room. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
May 21, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details We are conveniently located near many Bismarck attractions including the Bismarck Civic Center, Fort Lincoln State Park, Dakota Zoo and the Missouri River. Our location also offers easy access to Bismarck State College, the North Dakota State Capitol, St. Alexius Medical Center and Sanford Medical Center. Our Bismarck hotel offers a new state-of-the-art lobby that provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. Guests will also enjoy inviting, flexible spaces where they can work or relax and free WiFi throughout the hotel. Our meeting space can be reserved for a business meeting or gathering. Catering through The Bistro is available for any event at the Courtyard's meeting room. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
May 20, 2024
Full time
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, Wasserman's presence spans 27 countries and more than 65 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit . Our team is looking for a driven and enthusiastic Manager, Hospitality to produce and oversee events from strategy through completion and aid in enhancing our visibility in the marketplace. This role's responsibilities include showcasing outstanding, forward-thinking service and organizing memorable high-touch events that meet quality expectations for multiple clients. Responsibilities: Act as a subject matter expert on corporate event management, hosting and hospitality Day-to-day production, oversight, and delivery of numerous events & hospitality projects Showcase forward-thinking initiative to identify the best strategic opportunities and deliver best-in-class solutions to the client Develop and deliver polished client deliverables and other strategic framework materials to support client decision-making Conduct research, execute site visits and obtain resources to provide targeted event solutions Manage all aspects of the event planning process, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, gifting, catering, entertainment, transportation, invitee lists, special guests, equipment, promotional materials, and budgets Set, communicate and maintain timelines on every project to remain ahead of client expectations Maintain a working relationship with existing vendors and properties Collaborate with other Wasserman service teams as necessary Responsible for event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving Provide leadership motivation, direction and support to event team Anticipate challenges and proactively handle any arising issues across various entities to ensure flawless execution Deliver quality events that meet (and hopefully exceed) client expectations Provide feedback and periodic reports to stakeholders as necessary Conduct post-event evaluations and recaps to showcase event success and ROI Understand the landscape of our client's business/sector, as well as the industry contexts for their investments Confidently comprehend the role of events/hospitality programs as it relates to individual client business objectives and the "big picture" Garner strong client and partner relationships for future events, including possessing a strong working knowledge of Wasserman capabilities to further these opportunities Requirements Bachelor's degree in hospitality management, marketing, or related field Minimum 3-5+ years' experience in event management and/or corporate events industry, preferably in sports or entertainment Proven experience as an events planner or organizer Impressive portfolio of previously managed events Self-starter who requires little to no supervision to meet and carry out event and service responsibilities Excellent customer service, time management and communication skills Basic sales skills and ability to build productive business/vendor relationships Ability to identify and maximize event opportunities Ability to prioritize and manage multiple projects independently Up-to-date and informed knowledge of the sports and entertainment industries Experience or interest in motorsports events High level of initiative and interpersonal skills and ability to work well independently and in a team environment Genuine passion for events and hosting Negotiation experience Self-motivation, enthusiasm and willingness to learn Strong attention to detail and highly organized Proficiency in Microsoft Office applications (extensive expertise in Microsoft PowerPoint and Excel) and knowledge of common event management software Understand basics of marketing and promotion techniques Ability to assess a situation and quickly recommend solutions Working knowledge of project management fundamentals Must be able to multi-task and be flexible enough to react under fast-paced, stressful circumstances and tight deadlines Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected) CMP designation or interest in pursuing a CMP designation is a plus Ability to lift 40 pounds Benefits Base salary range: $51K-$75K, plus bonus potential if applicable for role. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 20, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details