Seeking a Leasing Director in the Twin Cities

  • The Excelsior Group
  • 398-300 S 4th St, Minneapolis, MN, USA
  • Nov 14, 2019
Full time Other

Job Description

The Excelsior Group, a growing Property Management/Investment company, is looking for an Leasing Director to join our team at some of our luxury apartment complexes.

This position is primarily responsible for supporting the Business Manager in maximizing the value of the owners’ investment, while balancing the needs of current and prospective residents.

Schedule:  Full-time; weekends are required

Job Responsibilities and Duties

  • Work compatibly with the Business Manager to establish and maintain positive resident relations, e.g., effective communications, manage resident concerns, problem solving, etc.
  • Train and oversee Leasing professionals.
  • Show and lease apartments to prospective residents.
  • Execute new lease and lease renewal processes.
  • Collect and process monthly rent payments promptly and as directed by the Corporate Office.  Generate late rent letters and file unlawful detainers as appropriate.
  • Process accounts payable using YARDI (property management) software.
  • Participate in the preparation of all marketing.
  • Research and prepare comprehensive and accurate annual budgets including capital improvement budget planning.  Monitor budget throughout the year ensuring compliance.
  • Effectively use YARDI (property management) software.
  • Provide day-to-day performance feedback to the Property Manager regarding other staff members.
  • Assist with apartment preparation as necessary.
  • Assist with all aspects of property management and maintenance as necessary, i.e., snow removal, cleaning, etc.
  • Conducts property business according to company policy.
  • Performs other duties as necessary to meet the needs of residents and the property.
  • Assist with apartment turns as necessary.
  • Assist with all aspects of property management and maintenance as necessary, i.e., snow removal, cleaning, etc.
  • Attend staff meetings as required.
  • Maintain and safeguard confidential information.
  • Maintain a high level of customer service.
  • Remain flexible, receptive and adaptive to change.
  • Understand and apply basic principles of good housekeeping and safety.
  • Perform other duties as requested by supervisor.
  • Other duties as assigned.

 Job Qualification Standards

  • High School Diploma required.
  • Bachelor’s Degree strongly preferred.
  • 1+ year’s leasing consultant experience preferred.
  • 1+ year’s customer service experience preferred.
  • Local market experience preferred.
  • Working knowledge of basic accounting practices.
  • Able to effectively use MS Office applications (Word and Excel), e-mail, and internet.
  • Knowledge of basic building maintenance procedures.
  • Ability to organize and prioritize work projects.
  • Ability to maintain personnel, financial, and other confidential information.
  • Possess the ability to deal tactfully with residents, owners, staff, other managers, vendors, and the general public.
  • Follow and adhere to organizational policies and procedures.
  • Must possess a valid driver’s license, acceptable driving record, and access to a vehicle.
  • Able to read, write, spell, do basic math, speak, and understand English.
  • Maintain neat, well-groomed, professional appearance.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.
  • Excellent written and oral communication skills with the ability to read and interpret information as well as communicate effectively with all levels of employees, clients, and vendors.
  • The ability to complete projects in a timely manner with a well-developed sense of urgency, high attention to detail, and follow-through skills.
  • Strong interpersonal and client service skills with the ability to work well independently and contribute to a positive team environment.
  • Ability to follow instructions, respond well to management direction, receive feedback, and take accountability for work product.
  • Demonstrated ability to efficiently organize, coordinate, track, and complete multiple tasks as well as adjust to changing priorities.
  • Follow and adhere to organizational policies and procedures.
  • Outlook, Word, Excel, and PowerPoint with the willingness and ability to learn new and evolving technology as necessary.
  • Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, scanners, copiers, and facsimile machines.
  • Ability to read, write, spell, speak, and understand English fluently. 
  • Ability to accurately perform basic math. 
  • Maintain neat, well-groomed, professional appearance.

Our Vision: To be the most admired real estate firm in the markets where we do business.

Our Mission: To provide innovative real estate solutions that create measurable value for our stakeholders.

Our Core Values: Excellence, Integrity, Initiative, Humility, Positivity, and Passion.

Voted one of the Minneapolis/St. Paul Business Journal's 2018 Best Places to Work. 

We offer a competitive salary + bonus, full benefits package, and performance incentive plan.

The Excelsior Group is an equal opportunity employer and a drug free workplace.