Hotel General Manager $45K - $55K Also Needed Director Of Sales $38K - $45K Location: Grantville, Pennsylvania Wonderful Ownership Full Time Positions Mgmt. Position 5 1/2 - 6 Days Growth Potential Benefits Please Apply By CV or Resume
May 10, 2024
Full time
Hotel General Manager $45K - $55K Also Needed Director Of Sales $38K - $45K Location: Grantville, Pennsylvania Wonderful Ownership Full Time Positions Mgmt. Position 5 1/2 - 6 Days Growth Potential Benefits Please Apply By CV or Resume
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
May 10, 2024
Full time
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
May 09, 2024
Full time
Description: The General Manager (GM) of The Lod Cook Hotel will provide leadership and strategic planning to all hotel departments in support of The Cook Hotel's mission, maximize operations and guest satisfaction. The General Manager works closely with LSU Alumni Association (LSUAA) Executive management team and Board of Managers. The GM is responsible for managing the hotel team and overall hotel targets to deliver an excellent guest experience while maximizing hotel revenue and occupancy. The GM also oversees the annual budget for conference rental services within the alumni center. The General Manager is accountable for donor engagement to ensure that new donors are pursued once a donor room naming contract expires for The Cook Hotel. ESSENTIAL FUNCTIONS: Carries out leadership and management responsibilities for assigned staff; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting annual appraisal performance meetings; rewarding and coaching employees; addressing complaints and solving problems. Supervises and manages hotel staff across departments: sales, administrative, front desk, housekeeping, maintenance, and conference rental services to ensure full compliance of hotel operating policies, procedures, and service standards. Prepares and manages hotel budget; manages on-going profitability of the hotel, ensuring revenue, occupancy, and guest satisfaction targets are met/exceeded; delivers hotel budget goals and set other short and long-term strategic goals for hotel; develops improvement plans and carries out costs savings. Actively pursues new business opportunities in the community and develops new member relationships; participates in community activities, events, and functions to further the mission of LSUAA and increases revenue at The Cook Hotel. Oversees Lod Cook Alumni Center's conference rental services department to maximize alumni center rental revenue and deliver an excellent guest experience. Analyzes and acts on solutions to improve revenue management & forecast utilizing data from marketing and Opera hotel system. Serves as sales agent and customer-relations specialist for group and special VIP reservations including the President's Office, Board of Supervisors, etc. Coordinates occupational, food and beverage, and alcohol server licensing with CFO for hotel. Responsible for managing Room Donor records, assisting with donations, and corresponding with donors and contributors for development purposes within LSUAA. Interacts on behalf of the hotel with the main hospitality and tourism associations (LTPA, BRLA, Visit BR) and takes advantage of their resources to enhance property's placement in the community. Directs purchasing and inventory management for hotel operations. Works with IT company to oversee IT and telephone resources, maintaining services and connections for the hotel operating system, telephone system, internet Service, and cable TV/satellite music interfaces. Works with marketing to maximize the effectiveness of the hotel's advertising program. Responsibilities include Manager on Duty (MOD) or Call (MOC) scheduling and serving as one of the team managers rotating through weekend duty in-house, as needed for special events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree in management, operations, hospitality, business or a related curriculum preferred or equivalent work experience. 10 years related hospitality experience in senior management role/Experience as a General Manager. Flexible schedule with the ability to work nights, weekends, holidays; overtime can be expected August-November. KNOWLEDGE, SKILLS, AND ABILITIES Strong computer skills with advanced knowledge of the Microsoft Office Suite and Opera software. Exceptional project and personnel management skills. Excellent ability to multi-task and prioritize in a busy, fast-paced environment. Strong teamwork, communication (written and oral) and interpersonal skills. Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information. Must exercise sound judgment and problem solving. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance PIb663de1-
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
May 09, 2024
Full time
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Shasta, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 05, 2024
Full time
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Shasta, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Santa Cruz, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 05, 2024
Full time
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Santa Cruz, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Calling all General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We are a hotel management company based in Los Angeles, California. We operate a collection of lifestyle and value-focused hotels across California, including limited-service, full-service, and upscale boutique concepts. Why join us? Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details Role Description This is a full-time on-site role for a General Manager. The General Manager will manage the daily operations of the hotel, including overseeing staff, managing budgets, ensuring guest satisfaction, maintaining high standards of cleanliness and safety, and executing marketing and sales strategies. This role is located in Avila Beach, CA for a 30-room beachfront property. Qualifications Previous experience as a General Manager in the hospitality industry Strong leadership, communication, and problem-solving skills Knowledge of hotel operations, including revenue management, financial analysis, and human resources Excellent customer service skills and a passion for creating memorable guest experiences Experience in developing and executing marketing and sales strategies Bachelor's degree in Hospitality Management or related field An understanding of local markets and industry trends Ability to work flexible hours and weekends as needed Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 05, 2024
Full time
Calling all General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We are a hotel management company based in Los Angeles, California. We operate a collection of lifestyle and value-focused hotels across California, including limited-service, full-service, and upscale boutique concepts. Why join us? Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details Role Description This is a full-time on-site role for a General Manager. The General Manager will manage the daily operations of the hotel, including overseeing staff, managing budgets, ensuring guest satisfaction, maintaining high standards of cleanliness and safety, and executing marketing and sales strategies. This role is located in Avila Beach, CA for a 30-room beachfront property. Qualifications Previous experience as a General Manager in the hospitality industry Strong leadership, communication, and problem-solving skills Knowledge of hotel operations, including revenue management, financial analysis, and human resources Excellent customer service skills and a passion for creating memorable guest experiences Experience in developing and executing marketing and sales strategies Bachelor's degree in Hospitality Management or related field An understanding of local markets and industry trends Ability to work flexible hours and weekends as needed Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Shasta, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
May 05, 2024
Full time
Calling all Hotel General Managers This Jobot Job is hosted by: Mordy Ornguze Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $80,000 - $90,000 per year A bit about us: We're currently seeking a self motivated, enthusiastic General Manager. The General Manager is responsible for all aspects of the hotel; including guest and associate satisfaction, financial performance, sales and revenue generation, overall cleanliness, maintenance, and human resources. The ideal candidate will be comfortable living in Shasta, CA. Why join us? Benefits: This position comes with an Apartment in Shasta, CA 401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance 50% of relocation expenses paid after year 1 Job Details GM DUTIES AND RESPONSIBILITIES: Oversee the operations functions of the hotel Hold regular briefings and meetings with all head of departments. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Lead all key property issues including capital projects, customer service and refurbishment. Handling complaints, and oversee the service recovery procedures. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Ensure all decisions are made in the best interest of the hotels and management. Deliver hotel budget goals and set other short and long term strategic goals for the property. Developing improvement actions, carry out costs savings. A strong understanding of P&L statements and the ability to react with impactful strategies Closely monitor the hotels business reports on a daily basis and take decisions accordingly. Ensure that monthly financial outlooks are accurate Required Qualifications 5+ years of Major brand hotel experience 5+ years of hospitality experience Excellent leadership, communication, confidence, and problem-solving skills Experience with Hotel Management Computer Systems Bachelor's Degree in Hospitality Management (Nice to have) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Block Island Beach House
Block Island, Rhode Island
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation: $55,000 - $65,000 yearly Responsibilities: Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention A high-quality of care, well-being, and overall recognition of our guests. Making sure that each guest experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise Directly oversee the Front Desk, Reservations, and Housekeeping Has a working knowledge of high-paced restaurant operations Qualifications: You must have previous experience in a manager role overseeing a team, preferably in a hospitality role This role requires a strong emphasis on putting the guest first and providing exceptional customer service This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree Showcase exceptional organizational, communication, and problem-solving skills You must have 3 or more years of experience working in the hospitality field About Company Come one, come all. Block Island Beach House is centered around the iconic Surf Hotel, where you will find fresh, bright, and vintage-inspired beachfront rooms with private baths and modern amenities, plus direct access to the surf and sand. A lively beach bar and relaxed lounge offer good coffee, signature cocktails, and delicious bites all day. At night, join us for drinks and music on the expansive waterfront deck. Block Island Beach House is a spirited but laid-back destination for discovering the island's low-key charm. An easy hop on the ferry from Newport, Fall River, or Point Judith, Block Island Beach House is the spot for a memorable night, a perfect weekend, or an unforgettable week-long getaway. This is a place forever tinged by the color of the sun, surf, and sand-a place for escaping, celebrating, and making lifelong memories. Website: Compensation details: 0 Yearly Salary PIae1-
Apr 20, 2024
Full time
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation: $55,000 - $65,000 yearly Responsibilities: Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention A high-quality of care, well-being, and overall recognition of our guests. Making sure that each guest experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise Directly oversee the Front Desk, Reservations, and Housekeeping Has a working knowledge of high-paced restaurant operations Qualifications: You must have previous experience in a manager role overseeing a team, preferably in a hospitality role This role requires a strong emphasis on putting the guest first and providing exceptional customer service This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree Showcase exceptional organizational, communication, and problem-solving skills You must have 3 or more years of experience working in the hospitality field About Company Come one, come all. Block Island Beach House is centered around the iconic Surf Hotel, where you will find fresh, bright, and vintage-inspired beachfront rooms with private baths and modern amenities, plus direct access to the surf and sand. A lively beach bar and relaxed lounge offer good coffee, signature cocktails, and delicious bites all day. At night, join us for drinks and music on the expansive waterfront deck. Block Island Beach House is a spirited but laid-back destination for discovering the island's low-key charm. An easy hop on the ferry from Newport, Fall River, or Point Judith, Block Island Beach House is the spot for a memorable night, a perfect weekend, or an unforgettable week-long getaway. This is a place forever tinged by the color of the sun, surf, and sand-a place for escaping, celebrating, and making lifelong memories. Website: Compensation details: 0 Yearly Salary PIae1-
Shamin Hotels, an-award winning and one of the largest hotel management, development, and ownership companies in the Mid-Atlantic, is seeking a Hampton Inn, Homewood Suites, and or Holiday Inn Express General Manger to join our talented Team. We are seeking an accomplished leader with a passion to serve others, a strong communicator, and someone who excels at challenges. As General Manager, you will be responsible for leading and managing all hotel operations including but not limited to sales, human resources, housekeeping, maintenance, guest satisfaction, brand standard compliance, and operational efficiency. This position reports to the Regional Director of Operations. Shamin Hotels thrives on collaboration, innovation, and a shared sense of purpose. Our team members are not just employees; they are valued contributors, instrumental in driving our company's growth and shaping its future. Joining our team means joining a group of passionate individuals who are driven by a shared mission and a commitment to excellence. You will have the chance to collaborate with talented professionals across various disciplines, benefiting from their expertise and insights. As a result, you will continually challenge yourself, expand your skill set, and achieve new heights of success. Whether you are seeking vertical growth within your area of expertise or exploring new horizons through cross-functional opportunities, we are committed to supporting your professional journey. We offer competitive compensation packages, comprehensive benefits, and additional perks such as hotel discounts for all team members. Take the first step towards an enriching career by joining our dynamic team and discover what is possible. General Duties and Responsibilities: Recruit, hire, train, and motivate team members to deliver anticipatory hospitality, sparkling clean product, and exceeding brand standards. Maintains product and service quality standards by conducting ongoing evaluations and leads by example. Expert in Front Desk operations. Implements the hotel level sales program for negotiated accounts and group sales. Works with Revenue Management liaison to maximize RevPAR. Demonstrates self-confidence energy, and enthusiasm always. Job Requirements 3 years of hospitality experience supervising others in Front office Operations. Experience with Quality assurance as it relates to housekeeping inspections. Proficient in revenue management tools of the respective brand and Microsoft office products. Flexibility to work various schedules based upon business demands. Some nights holidays possible. Partial weekend work frequently the norm. Proven management and interpersonal skills Possess excellent communication and analytical skills with the ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment We are proud to be an equal-opportunity employer and maintain a drug-free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We also perform thorough background and reference checks on potential employees. JB.0.00.LN General Manager ,General Management
May 10, 2024
Full time
Shamin Hotels, an-award winning and one of the largest hotel management, development, and ownership companies in the Mid-Atlantic, is seeking a Hampton Inn, Homewood Suites, and or Holiday Inn Express General Manger to join our talented Team. We are seeking an accomplished leader with a passion to serve others, a strong communicator, and someone who excels at challenges. As General Manager, you will be responsible for leading and managing all hotel operations including but not limited to sales, human resources, housekeeping, maintenance, guest satisfaction, brand standard compliance, and operational efficiency. This position reports to the Regional Director of Operations. Shamin Hotels thrives on collaboration, innovation, and a shared sense of purpose. Our team members are not just employees; they are valued contributors, instrumental in driving our company's growth and shaping its future. Joining our team means joining a group of passionate individuals who are driven by a shared mission and a commitment to excellence. You will have the chance to collaborate with talented professionals across various disciplines, benefiting from their expertise and insights. As a result, you will continually challenge yourself, expand your skill set, and achieve new heights of success. Whether you are seeking vertical growth within your area of expertise or exploring new horizons through cross-functional opportunities, we are committed to supporting your professional journey. We offer competitive compensation packages, comprehensive benefits, and additional perks such as hotel discounts for all team members. Take the first step towards an enriching career by joining our dynamic team and discover what is possible. General Duties and Responsibilities: Recruit, hire, train, and motivate team members to deliver anticipatory hospitality, sparkling clean product, and exceeding brand standards. Maintains product and service quality standards by conducting ongoing evaluations and leads by example. Expert in Front Desk operations. Implements the hotel level sales program for negotiated accounts and group sales. Works with Revenue Management liaison to maximize RevPAR. Demonstrates self-confidence energy, and enthusiasm always. Job Requirements 3 years of hospitality experience supervising others in Front office Operations. Experience with Quality assurance as it relates to housekeeping inspections. Proficient in revenue management tools of the respective brand and Microsoft office products. Flexibility to work various schedules based upon business demands. Some nights holidays possible. Partial weekend work frequently the norm. Proven management and interpersonal skills Possess excellent communication and analytical skills with the ability to prioritize and handle multiple tasks simultaneously in a fast-paced environment We are proud to be an equal-opportunity employer and maintain a drug-free work environment. We participate in E-Verify to assure the employment eligibility of our staff to work in the United States. We also perform thorough background and reference checks on potential employees. JB.0.00.LN General Manager ,General Management
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies , the largest independent hotel group in New Mexico, w e offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with amazing perks and benefits. This General Manager position is located at the El Monte Sagrado in Taos, NM. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Establish a revenue strategy that supports the Heritage brand positioning in local market; verifies that demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. Set goals for performance that coincide with Heritage's plans and vision. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Lead on operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC1 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer PI6da29aecba4c-2998
May 09, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Heritage Companies , the largest independent hotel group in New Mexico, w e offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time salaried position with amazing perks and benefits. This General Manager position is located at the El Monte Sagrado in Taos, NM. Essential Duties and Functions/Responsibilities/Tasks: Maintain high level of positive and professional approach with employees, coworkers, and guests. Establish a revenue strategy that supports the Heritage brand positioning in local market; verifies that demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. Set goals for performance that coincide with Heritage's plans and vision. Drive morale positively as the accountable party to be present and visible to guests and team members. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Responsible for day to day operations of Housekeeping, Facilities, Banquets, Food & Beverage, and Front Desk. Use critical thinking to successfully handle challenging situations and resolve issues. Achieve maximum revenue and manage departmental expenses within a budget. Lead on operational decisions such as staffing, process, procedures, and sourcing. Maintain effective communications between all hotel departments. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Foster an environment where employees are engaged, valued and successful leading to overall experience. HC1 Requirements: Strong knowledge of hospitality software and MS Office required. Minimum of 5 year or equivalent combination of education and experience; hotel management or hospitality experience required. Luxury brand experience preferred. Excellent verbal and written communication skills. Proven leadership experience in a hotel setting, with a passion to provide exemplary guest service. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more, and must be able to lift/push/reach for/carry 30+ pounds occasionally. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer PI6da29aecba4c-2998
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
May 09, 2024
Full time
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Assist in developing long- and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned. Responsibilities The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. Qualifications Minimum of one year of management experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 07, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Assist in developing long- and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned. Responsibilities The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. Qualifications Minimum of one year of management experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Assist in developing long- and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned. Responsibilities The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. Qualifications Minimum of one year of management experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Assist in developing long- and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned. Responsibilities The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. Qualifications Minimum of one year of management experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PIe9282f3f62e5-0981
May 05, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PIe9282f3f62e5-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI37588b5-
May 05, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI37588b5-
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI9dfa9c9afe96-6160
May 04, 2024
Full time
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI9dfa9c9afe96-6160