Job Description Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position. Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It s not about one person, one idea, nor any one action. It s about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called home thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community s home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
May 03, 2024
Full time
Job Description Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position. Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It s not about one person, one idea, nor any one action. It s about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called home thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community s home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position . Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years' experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
May 01, 2024
Full time
Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position . Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years' experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position . Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years' experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
May 01, 2024
Full time
Description Joining the Wallick Senior Living team as the Executive Chef is your opportunity to make an impact in the daily lives of our senior residents. At Wallick, we take our mission of opening doors to homes, opportunity, and hope seriously through providing exceptional, mission driven care. Come be a part of building the nursing team in our BRAND-NEW building, Meadow Valley, set to open summer of 2024. Specifics: This is a full time, salaried position . Flexibility is required. Benefits: Pay on-demand (access your money as you earn it) Paid Parental Leave Health, Dental and Vision insurance within two weeks Free meals Company provided uniforms Gym membership or Fitness equipment reimbursement Company paid life and long-term disability insurance Voluntary life, short-term disability, accident, critical illness, and hospital indemnity coverage Paid time off & Holiday Pay 401(k) with a company match after 90 days Tuition reimbursement Employee Referral Bonus Working at Wallick Communities: Diversity, equity, inclusion, plus belonging. Four impactful words. One powerful and transformative journey. Here at Wallick, we know that when we invest in the equity of each group, all groups benefit. It's not about one person, one idea, nor any one action. It's about what we can accomplish together. Join us and work towards creating an inclusive and diverse workforce experience at Wallick. About your role as Executive Chef: In accordance with the Wallick Mission and Values, you will be enhancing our culinary services in our Assisted Living and Memory Care Communities with a focus on the resident, ensuring they are provided nutritious and high-quality meals to our residents. The Executive Chef will report to the Executive Director. This position will work a flexible schedule to meet the needs of the residents. Your Responsibilities as an Executive Chef on our team: Responsible for management of day-to-day operations of the kitchen to include staffing, training, budgeting, and forecasting. Oversight and supervision of all kitchen staff and servers for day to day and long-term operations to include hiring, training, and developing associates. Responsible for ensuring menu quality, consistency and creativity are at the highest level while maximizing resources. Oversee all production of food. Maintain visibility to customers, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues. Assure that adequate supplies are maintained. Maintain kitchen equipment. Maintains Kitchen, Walk Ins, Dry Storage to acceptable sanitation requirements. Maintain control of the yearly budget for payroll for the Food Service Department. Staying current on industry trends and techniques. Review and approval of all Food Service invoices for accuracy. Maintain and use approved vendors for services and supplies. Assist with development and implementation of culinary standards, guidelines, and procedures company wide. Accountable for meeting or exceeding all State and company sanitation requirements. About You: You have great customer service skills, and are flexible, compassionate, and dependable. Previous experience working in an Assisted Living or Memory Care Community is a plus, but all are encouraged to apply! You also have: Associate degree in culinary arts or related field from an accredited college or university. 3 or more years of culinary leadership experience in independent or assisted living is desirable or, 3 or more years' experience as a culinary leader with growing responsibility. Must meet State Board of Health requirements. Must understand safety procedures. Effective verbal and written communication skills to work with all levels of co-workers, residents, family members and business partners. Ability to read, analyze and interpret reports. Ability to respond to inquiries or complaints from internal and external sources. Must be proficient using Microsoft Office. Effective in making complex decisions requiring a high degree of judgment. Knowledge of all phases of food administration, cost control and familiarity of all food service required. Ability to understand and analyze Budget & P&L Statements. Proven leadership and critical thinking skills required. Must possess excellent customer service and employee relations skills. About Wallick: Wallick Communities gives low-income families, single parents, and senior citizens a place called "home" - thanks to five decades of experience in developing, building, managing and overseeing affordable multi-family housing and assisted-living communities across the mid-west. 55 years serving our communities 24,000+ residents call our community's home 9 states and growing 1000+ associates 92% associate engagement score Wallick Mission: Opening doors to homes, opportunity, and hope. Wallick Values: Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are: Care Character Collaboration
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 01, 2024
Full time
This position is based in the Cincinnati, Ohio area providing support to our growing Ohio market! Extensive travel required. What you will do Provide our guests with unique and authentic experiences that will embody friendly and professional service and extraordinary food quality in a high-quality well-maintained environment. Some of your responsibilities will include: Lead, manage, and supervise the overall operations of food and beverage outlets across the Midwest region, ensuring operational excellence and adherence to company standards Develop strategic plans to increase profitability, efficiency, and market share in the region Uphold the highest standards of food safety and sanitation, and ensure all locations are in compliance with health regulations Recruit, train, and mentor a diverse team of managers and staff, promoting a culture of high performance, excellent customer service, and team collaboration Collaborate closely with chefs and culinary teams to develop innovative, seasonal menus that cater to diverse tastes and leverage local ingredients Oversee inventory management, including procurement of supplies, negotiation with suppliers, and cost control measures Address and resolve customer service issues, ensuring a high level of guest satisfaction Plan, organize, and oversee catering operations for special events, including corporate functions, weddings, and large-scale gatherings Conduct market analysis to identify trends, competitive landscape, and potential growth opportunities in the food and beverage sector Represent the company in regional events and foster relationships with community and industry partners Prepare and manage the regional budget, set financial goals, and analyze financial performance and variances Ensure all outlets are compliant with legal, regulatory, and company policies and procedures Foster an environment of continuous improvement and innovation in service and operations What you bring to the table 3+ years of oversight as multi unit operator overseeing a variety of concepts Demonstrable skills in budgeting, forecasting, and expense management Ability to diplomatically handle a variety of employee and guest interactions Ability to regularly apply independent judgment and discretion while interpreting a variety of instructions in assessing the importance of projects and priorities Impeccable integrity Previous knowledge of systems: ProfitSage, Micros, Toast, Kronos, MS Office Suite Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Pay: $68000 per year - $78000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
May 01, 2024
Full time
Pay: $68000 per year - $78000 per year The Lodge Food & Beverage Manager understands and leads the daily operations of multiple F&B areas, ensuring guest satisfaction, staff engagement, safety and profitability initiatives are achieved within the lodge environment. The F&B Manager's key responsibilities include upholding brand standards in food safety/sanitation, cleanliness, staff scheduling & preparedness, training, inventory and guest service/presentation. The Food & Beverage Manager oversees multiple operations including restaurants, bars, quick-serve outlets and banquets in conjunction with fellow F&B Managers. Essential Daily Duties & Responsibilities: As assigned, oversees and takes ownership of the daily functions of the lodge restaurant and bar, quick service and daily functions of the lodge banquet operations per brand guidelines, completing all tasks necessary to achieve monthly KPI goals. Ensure all areas are strategically prepared for timely, thorough and profitable guest service interactions. Assists F&B leadership in achieving operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Actively participates and follows up in the proficient hiring, training, scheduling, coaching, and counseling, of Pack Members; communicating job expectations; planning, monitoring, giving feedback, and reviewing job contributions; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook. Ensures compliance of Pack Member participation training courses in Great Wolf University. Supports frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction. Partners with other F&B Leaders with supervising the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards. Assists in each functional area during peak demand times as needed; to include all guest-facing roles in restaurants, bars, quick-service outlets and banquets. Partners with the Culinary and Purchasing Teams with storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; First-in/First-out protocols. Assists Director and Chef with controlling cost of goods sold through regular review of portion control and preparation quantities produced by frontline pack; Extends to activities designed to minimize waste. Ensures all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with the daily/weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits. Works with other F&B Leaders and HR to ensure timely and accurate execution of scheduling and payroll activities. Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels. Participates in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained. Conducts department pre-shift meetings and service audits at designated timelines; course-correct service components as needed to ensure guest satisfaction scores and company standards are achieved. Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections. Basic Qualifications & Skills: High School diploma or equivalent experience Minimum of 1+ years leadership experience in food & beverage, organizing a team for optimal customer service Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Experienced in driving business, revenue, control cost, guest satisfaction and employee engagement Demonstrated experience leading teams to achieve/exceed goals Strong attention to detail and time management skills Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS) Successful completion of criminal background check and drug screen Highly proficient with food safety and sanitation practices, rules and regulations Desired Qualifications & Traits: Bachelor's degree in hospitality, business, or related field Preferably 2 years in a similar role Manager-level certification from nationally accredited food safety training program Manager-level certification from nationally accredited alcohol awareness & safety training program Effective communication and ability to resolve conflict; Proven teamwork Training and/or experience with hands-on kitchen and bar equipment maintenance Prior management experience in hotel/resort industry Strong analytical skills - Understand and react appropriately to key business indicators Prior experience developing and implementing plans to ensure a safe work environment in compliance with appropriate regulations (i.e. - Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communication Plans) Physical Requirements: Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)