Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Salary Position ranging from $45-$60K plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Supervisory Responsibilities: Hosts, Servers, Bussers, Bartenders, Casual Outlets Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the General Manager. Maintain positivity and professionalism with guests, team members, and external partners. Drive morale positively as the accountable managerial party to be present and visible to guests and staff. Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow. Preform interview, hire, disciplinary, and termination actions when necessary for staff. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss, and improve profitability. Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and in the general ledger appropriately. Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment. Meet with vendors and contractors to learn about new products and services offered. Act as Manager on duty as needed. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Oversee / Carry out special projects for property as designated by General Manager. Responsible for the front of house service off all casual outlets in the market. Other duties as assigned consistent with the functions of this position as needed at the property. HC10 Requirements: Current New Mexico Alcohol Server Permit and Food Handler Certification. 3-4 years in hospitality or food and beverage management required. Degree in Hospitality related field preferred. Excellent verbal communication and ability to multitask. Ability to push/pull up to 50 pounds and lift/carry large objects. Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting. Ability to work in a fast-paced environment for 8 hours or more, including walking and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PId2044c2b6-
May 23, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Salary Position ranging from $45-$60K plus benefits. Located in Albuquerque, NM. Working out of our Hotel Chaco. Supervisory Responsibilities: Hosts, Servers, Bussers, Bartenders, Casual Outlets Essential Duties and Functions/Responsibilities/Tasks: Works under the direction of the General Manager. Maintain positivity and professionalism with guests, team members, and external partners. Drive morale positively as the accountable managerial party to be present and visible to guests and staff. Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow. Preform interview, hire, disciplinary, and termination actions when necessary for staff. Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued. Review occupancy and event levels and staff all reporting team members accordingly. Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss, and improve profitability. Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and in the general ledger appropriately. Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment. Meet with vendors and contractors to learn about new products and services offered. Act as Manager on duty as needed. Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards. Oversee / Carry out special projects for property as designated by General Manager. Responsible for the front of house service off all casual outlets in the market. Other duties as assigned consistent with the functions of this position as needed at the property. HC10 Requirements: Current New Mexico Alcohol Server Permit and Food Handler Certification. 3-4 years in hospitality or food and beverage management required. Degree in Hospitality related field preferred. Excellent verbal communication and ability to multitask. Ability to push/pull up to 50 pounds and lift/carry large objects. Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting. Ability to work in a fast-paced environment for 8 hours or more, including walking and standing. Ability to work a flexible schedule, including long hours, nights, weekends, and holidays. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PId2044c2b6-
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI9ecba6763fe6-7136
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time position with a range starting at 60K Annually DOE + benefits. Location of the position is in Santa Fe, New Mexico. Working out of our Inn and Spa Loretto. Position Purpose: The Outlets Manager is responsible for making sure that hotels restaurant and bar operations run smoothly by supporting a culture of service within the team. The outlets include The Living Room lounge, Luminaria restaurant, and Crafted wine bar. They will oversee the activities of restaurant staff and expedite customer orders as needed, per company standards and policies. The Outlets Manager is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Restaurant Supervisor, Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties: The Outlets Manager will oversee the food and beverage areas within the hotel. Responsibilities may include scheduling, payroll, forecasting, and training, ensuring compliance with federal, state, and local laws as well as all operating procedures. The Outlets Manager must have strong communication and analytical skills, Food and Beverage cost control experience is preferred. This person will set an above-average example of service to line-level employees by interacting with guests. Plans, organizes, controls, and directs the work of employees in the Hotel's food and beverage outlets while ensuring guest satisfaction. Works quickly in a high-pressure environment and has the ability to handle multiple tasks at once. Schedules staff according to business needs, special functions and influences business. Maintains an accurate reservation system in OpenTable and advises the kitchen of incoming reservations to ensure smooth service. Ability to independently problem-solve issues that arise in the restaurant. Works with line-level staff and kitchen to deliver an exceptional dining experience. Execute large parties and understand booking procedures. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the restaurant to ensure that established cultural and core standards are met. Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits. Directs details of a particular service group (Servers, Runners, Bartenders, Host, etc.) to focus on streamlining service and enhancing the guest experience. Efficient at leading pre-service meetings to unite service groups and clarify details. Provide calm leadership on the floor and in the back of the house at all times. Organizational, leadership, and communication skills are a must to provide leadership for the employees to create legendary memories for the guests. Attends and participates in departmental meetings, leadership meetings, and hotel employee functions. Assists other F&B departments when needed demonstrating teamwork within F&B department. Close and cash out employees at end of shifts, ensuring accuracy and accountability for cash and banks for Agave, Cava, and Pool Bar. Proficient with payroll Paylocity system to approve vacation, sick time, and time cards. Ability to work independently and within a multidisciplinary team to facilitate solutions and meet deadlines. Maintain and follow food safety standards and personal conduct. Follow Company policies and procedures as established in the Employee Handbook. Follow and deliver 4 Star services' standards, delighting guests by anticipating their needs. Other duties as assigned. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of restaurant management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification required. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility Family Future Growth Heritage Companies is an Equal Opportunity Employer Compensation details: 0 Yearly Salary PI81af7a8cf1-
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0f6-
May 21, 2024
Full time
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI0f6-
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273