City Laughlin State NV Shift Varies Type of Shift Full Time Department Casino Floor Supervisor $500 Signing Bonus Aquarius (Laughlin, NV) Description: General Summary Responsible for the daily supervision of the Casino Pit during the shift. The Floor Supervisor will assign stations and duties for all dealers and ensure that policies and procedures are followed. The Floor Supervisor works under supervision on the casino floor. Essential Duties and Responsibilities + Supervise all casino games. Possess knowledge of basic strategy, money management and skill criteria on games authorized to supervise. + Knowledge of and compliance with all departmental policies, service standards and gaming regulations, as they pertain to Table Games. + Anticipate guest's needs, acknowledge and respond promptly to any and all requests. + Resolve guest complaints, ensuring guest satisfaction based upon rules of the games, comping criteria or other pertinent factors. + Advise Manager or Director of any personnel or operational problems. + Count table inventories; calculate win/loss at the end of shift. + Communicate all pertinent information to incoming shift. + Issue playing cards and dice and review them for irregularities at the beginning of shift as well as during the shift. + Train and counsel table games dealers as required at the supervisory level. + Responsible for card and dice security. + Advise Manager of irregular play, buy ins or transactions. + Provide outstanding guest service to all internal and external guests. + Perform any other duties as assigned by management. Requirements: Job Specifications - Qualifications + High school graduate or equivalent. + Minimum 21 years of age. + Fluency in English both verbal and non-verbal. + Ability to provide legible communication and direction. + Compute basic mathematical calculations (add, subtract, multiply and divide numbers). + Maintain confidentiality of guest information and hotel data. + Preferred two years of supervisory experience in casino gaming. + Knowledge of all aspects of casino gaming. + Knowledge of Title 31 training and compliance. + Basic knowledge of Word, Excel and other computer functions. + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations + Must be able to obtain and maintain all cards required by the company. + Must be able to verify right to work in the U.S. Working Conditions - Physical Requirements + Required to walk, stand or stoop for 80% of shift. + Occasionally required to sit at desk and perform computer operations as well as written reports. + Occasionally required to lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. + Work for sustained periods of time maintaining concentrated attention to detail. + Must be able to distinguish between shades of color. + Must be able to communicate by phone. Required Work Cards + Gaming + TAM Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations Return to Search (AppJobSearch1.jsp)
May 19, 2024
Full time
City Laughlin State NV Shift Varies Type of Shift Full Time Department Casino Floor Supervisor $500 Signing Bonus Aquarius (Laughlin, NV) Description: General Summary Responsible for the daily supervision of the Casino Pit during the shift. The Floor Supervisor will assign stations and duties for all dealers and ensure that policies and procedures are followed. The Floor Supervisor works under supervision on the casino floor. Essential Duties and Responsibilities + Supervise all casino games. Possess knowledge of basic strategy, money management and skill criteria on games authorized to supervise. + Knowledge of and compliance with all departmental policies, service standards and gaming regulations, as they pertain to Table Games. + Anticipate guest's needs, acknowledge and respond promptly to any and all requests. + Resolve guest complaints, ensuring guest satisfaction based upon rules of the games, comping criteria or other pertinent factors. + Advise Manager or Director of any personnel or operational problems. + Count table inventories; calculate win/loss at the end of shift. + Communicate all pertinent information to incoming shift. + Issue playing cards and dice and review them for irregularities at the beginning of shift as well as during the shift. + Train and counsel table games dealers as required at the supervisory level. + Responsible for card and dice security. + Advise Manager of irregular play, buy ins or transactions. + Provide outstanding guest service to all internal and external guests. + Perform any other duties as assigned by management. Requirements: Job Specifications - Qualifications + High school graduate or equivalent. + Minimum 21 years of age. + Fluency in English both verbal and non-verbal. + Ability to provide legible communication and direction. + Compute basic mathematical calculations (add, subtract, multiply and divide numbers). + Maintain confidentiality of guest information and hotel data. + Preferred two years of supervisory experience in casino gaming. + Knowledge of all aspects of casino gaming. + Knowledge of Title 31 training and compliance. + Basic knowledge of Word, Excel and other computer functions. + Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations + Must be able to obtain and maintain all cards required by the company. + Must be able to verify right to work in the U.S. Working Conditions - Physical Requirements + Required to walk, stand or stoop for 80% of shift. + Occasionally required to sit at desk and perform computer operations as well as written reports. + Occasionally required to lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. + Work for sustained periods of time maintaining concentrated attention to detail. + Must be able to distinguish between shades of color. + Must be able to communicate by phone. Required Work Cards + Gaming + TAM Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations Return to Search (AppJobSearch1.jsp)
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
May 16, 2024
Full time
Position Title: Slot Shift Supervisor Reports To: Slot Manager Supervises: Slot Floor Attendants Summary of Position Responsible for the day-to-day operation and conduct of entire slot machine floor for an assigned shift and monitors the performance of Slot Floor Attendants working during the assigned shift. The Slot Shift Supervisor resolves Slot Machine Department conflicts that may arise on their shift. Ensures all customers are attended to promptly and courteously by all slot department team members. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; "Do it right the first time." Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Prepare and completes attendance reports; Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System; Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor; Trains and evaluates all Slot Department Floor attendants; Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity; Acts as a host, explaining slot machine details to team members and customers as necessary; Maintains an imprested bank to make change for quests on casino floor; Assists in the development and implementation of Slot Department policies and procedures; Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31) for the Slot Department; Settles customer disputes on the slot floor area or refers them to the Lead Supervisor or Slot Manager; Supervises temporary and permanent removal of funds from slot machines; Performs, supervises, or verifies slot machine transactions when necessary; Reports technical problems to Slot Technicians so they can be repaired quickly; Adheres to all regulatory, resort, departmental, casino policies and procedures, and to the casino Internal Control Structure; Other duties may be assigned; Must be able to obtain and maintain a gaming license. Supervisory Responsibilities Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. High school diploma or general education diploma (GED) or six months to one year related experience and/or training; or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer. Must possess strong organizational skills and excellent oral/written communication skills. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments. Approvals: Date: Team Member Signature
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Monitors controls designed to assure full compliance with state, federal, and tribal regulatory requirements. • Maintain a continuous inspection of cards and Gaming equipment while ensuring the security of the assigned Table Games at all times. • Shall assist in monitoring the payouts and procedures on the table games to ensure the integrity of the games while on duty. • Shall ensure that organizational and regulatory policies and procedures are understood and adhered to. • Shall handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. • Ensure accuracy for assigned tables in monetary transactions and accounting. • Shall be responsible for the accountability of chips and player ratings for each designated section by maintaining proper records. • Shall make table fills/credits as needed. • Shall monitor cash and chip transactions between dealers and patrons. • Shall monitor any and all unusual activity between dealers and patrons for possible collusion and relay all such information, to direct, Manager in a timely manner. • Shall communicate all suspicious play of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Pit Manager in identifying patrons who are causing a disturbance in the operation of assigned games. • Evaluate employee performance and provide feedback. • Monitor employee performance and make recommendations to Pit Manager in order to assist the Table Games Department with recruitment, hiring, training, recognition, coaching, discipline, terminations and other personnel related issues. • Utilize effective communication tools to ensure that consistent, accurate and timely information is passed along to incoming and outgoing Supervisors. • Ensure that the Table Games Department presents a professional and clean environment for both employees and guests. • Communicate regularly with employees and keep them informed on all casino events and activities. • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with all team members. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings as warranted. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Prefer two years of dealing or prefer experience as Table Games Supervisor in three games. Games are BJ, MB, and All Carnival games. • Successful candidate must be an experienced, results oriented, and hands-on professional. • Must demonstrate leadership, fairness, and sensibility to the customers and employees. • Must possess ability to instill a sense of pride and provide leadership with all subordinates. • Must possess excellent communication skills. • Ability to communicate all irregularities to their direct Manager on a consistent basis as it pertains to their Gaming section. • Must have the ability to deal effectively and interact well with all customers and employees. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Must be able to obtain and maintain a Tribal Gaming License. • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. • Work nights, weekends and holidays as required. PHYSICAL, MENTAL AND WORK DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Job Title: Floor Care Technician Department: Casino Services Reports To: Housekeeping Manager FLSA Status: Non-Exempt Closing Date: December 1 2023 by 4:00pm SUMMARY : Cleans and maintains all public and associate floors in the casino and off-site facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Maintains a maintenance schedule for floor care. Strip, wax and buff all linoleum floors. Extract carpets. Buff carpets. Clean grout on all tile floors and seal. Clean and maintain all floor thresholds. Polishes all brass on doors and bar. Extract gaming tables. Maintains a maintenance program for all machines. Reports all repairs of machines to Department Manager. Stain and Gum removal. Other duties as assigned by the Housekeeping Manager and or Housekeeping Supervisor. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must complete safety training, back injury prevention, MSDS, electrical safety. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. EDUCATION and/or EXPERIENCE: High school diploma or (GED) general education degree and up to one-year experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. MATHEMATICAL SKILLS: Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification Class III gaming license and St. Regis Mohawk Tribal Gaming License which require a criminal background check to be used solely for employment purposes. Failure to disclose required information will result in rescinding the job offer. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino or Mohawk Bingo Palace. Employment will not begin until process is complete. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the associate is regularly required to stand, walk, use hands and fingers, handle, feel, and reach with hands and arms. The associate frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The associate must push, pull and or lift 50 to 100 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts; high precarious places, fumes or airborne particles; toxic or caustic chemicals, outside weather conditions; and risk of electrical shock. "The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer."
May 19, 2024
Full time
Job Title: Floor Care Technician Department: Casino Services Reports To: Housekeeping Manager FLSA Status: Non-Exempt Closing Date: December 1 2023 by 4:00pm SUMMARY : Cleans and maintains all public and associate floors in the casino and off-site facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Maintains a maintenance schedule for floor care. Strip, wax and buff all linoleum floors. Extract carpets. Buff carpets. Clean grout on all tile floors and seal. Clean and maintain all floor thresholds. Polishes all brass on doors and bar. Extract gaming tables. Maintains a maintenance program for all machines. Reports all repairs of machines to Department Manager. Stain and Gum removal. Other duties as assigned by the Housekeeping Manager and or Housekeeping Supervisor. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must complete safety training, back injury prevention, MSDS, electrical safety. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. EDUCATION and/or EXPERIENCE: High school diploma or (GED) general education degree and up to one-year experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. MATHEMATICAL SKILLS: Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification Class III gaming license and St. Regis Mohawk Tribal Gaming License which require a criminal background check to be used solely for employment purposes. Failure to disclose required information will result in rescinding the job offer. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino or Mohawk Bingo Palace. Employment will not begin until process is complete. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the associate is regularly required to stand, walk, use hands and fingers, handle, feel, and reach with hands and arms. The associate frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The associate must push, pull and or lift 50 to 100 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts; high precarious places, fumes or airborne particles; toxic or caustic chemicals, outside weather conditions; and risk of electrical shock. "The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer."
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Shall be responsible for the accountability of the chips, cards, and all gaming equipment for each designated area by maintaining a proper log. • Shall evaluate and monitor the Table Games Dealers and Supervisors for efficiency while they are performing their daily job duties. The Pit Supervisor must ensure that all Pit Personnel are in compliance with Table Games Procedures and Internal Controls. • Shall specifically be in charge of the Table Games Supervisors/Dealers for Disciplinary actions, upward mobility recommendations and enforcement. • Shall monitor all Table fills/credit request. • Shall monitor cash and chip transactions between dealers and patrons and ensure that they are at the highest integrity at all times. • Shall monitor any and all unusual activity between Pit Personnel and patrons for possible collusion and relay such information to the proper levels. • Shall communicate all suspicious play and activity of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Security Department and Shift Manager in warning or ejecting persons from the Table Games who are causing a disturbance. • Shall attend all games protection education and other company directed training when it is deemed necessary by management. • Shall maintain accurate attendance records for all subordinates in an accurate and consistent manner. • Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times, while maintaining a professional work environment with supervisors and staff. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Attend all necessary training meetings. Evaluate employee performance and provide feedback to the Table Games Shift Manager. • Assist in other projects, as directed. • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Candidate shall preferably have at least three (2) years' experience as a full time Floor Supervisor, or Dual Rate Pit Manager, or a combination of both. • Candidate shall have at least three (3) years Table Games experience in all games offered at DCR. Games are BJ, MB and all carnival games. • Candidate shall have previous supervisory experience in order to effectively motivate and direct the work of other personnel. • Must possess excellent communication skills. • Must have the ability to deal effectively and interact well with all Guests and Employees. • Must have strong communication skills when dealing with other departments as it pertains to the Table Games Department. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner according to DCR standards. • Must be able to obtain and maintain a valid gaming license. • Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. Physical Requirements and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be able to stand for long periods, walk, and move through all areas of the casino. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, in all situations. • Physically mobile. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
May 16, 2024
Full time
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Shall be responsible for the accountability of the chips, cards, and all gaming equipment for each designated area by maintaining a proper log. • Shall evaluate and monitor the Table Games Dealers and Supervisors for efficiency while they are performing their daily job duties. The Pit Supervisor must ensure that all Pit Personnel are in compliance with Table Games Procedures and Internal Controls. • Shall specifically be in charge of the Table Games Supervisors/Dealers for Disciplinary actions, upward mobility recommendations and enforcement. • Shall monitor all Table fills/credit request. • Shall monitor cash and chip transactions between dealers and patrons and ensure that they are at the highest integrity at all times. • Shall monitor any and all unusual activity between Pit Personnel and patrons for possible collusion and relay such information to the proper levels. • Shall communicate all suspicious play and activity of all patrons who are participating in defrauding DCR in a timely manner. • Shall assist the Security Department and Shift Manager in warning or ejecting persons from the Table Games who are causing a disturbance. • Shall attend all games protection education and other company directed training when it is deemed necessary by management. • Shall maintain accurate attendance records for all subordinates in an accurate and consistent manner. • Provide exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times, while maintaining a professional work environment with supervisors and staff. • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. • Attend all necessary training meetings. Evaluate employee performance and provide feedback to the Table Games Shift Manager. • Assist in other projects, as directed. • Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule. • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Must be a minimum of 18 years of age or older upon employment. • High school diploma or equivalent required. • Candidate shall preferably have at least three (2) years' experience as a full time Floor Supervisor, or Dual Rate Pit Manager, or a combination of both. • Candidate shall have at least three (3) years Table Games experience in all games offered at DCR. Games are BJ, MB and all carnival games. • Candidate shall have previous supervisory experience in order to effectively motivate and direct the work of other personnel. • Must possess excellent communication skills. • Must have the ability to deal effectively and interact well with all Guests and Employees. • Must have strong communication skills when dealing with other departments as it pertains to the Table Games Department. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner according to DCR standards. • Must be able to obtain and maintain a valid gaming license. • Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues. • Employment is contingent upon a favorable outcome of a background investigation and drug screening. Physical Requirements and Work Environment Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be able to stand for long periods, walk, and move through all areas of the casino. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, in all situations. • Physically mobile. • Respond to visual and oral cues. • Able to work in fast-paced stressful environment. • Able to lift up to 25 pounds and carry up to 15 pounds. • Able to bend, reach, twist, and grip items while working at assigned table. • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees. • Operate in a mentally and physically stressful situation. The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lives sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description In the role of Food and Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions. Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction. Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates. Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items. Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire. Expedite on the floor or in the kitchen as needed. Conduct training programs, lead daily line-ups, and maintain communication with the Director of Food and Beverage. Qualifications Two years of upscale food service experience preferred. Strong knowledge of wine and spirit service. Basic computer skills. High school graduate. Ability to communicate in English. Must be of minimum age to serve alcohol. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
May 15, 2024
Full time
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lives sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description In the role of Food and Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions. Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction. Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates. Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items. Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire. Expedite on the floor or in the kitchen as needed. Conduct training programs, lead daily line-ups, and maintain communication with the Director of Food and Beverage. Qualifications Two years of upscale food service experience preferred. Strong knowledge of wine and spirit service. Basic computer skills. High school graduate. Ability to communicate in English. Must be of minimum age to serve alcohol. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
May 15, 2024
Full time
Oversees the daily operations & employee performance in assigned venue. Principal Duties & Responsibilities: Enforces performance standards, policies and procedures as they relate to the venue operations. Ensures smooth and efficient operations on a continual basis. Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances. Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs. Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs. Provides input to the venue manager concerning operational deficiencies and areas in need of improvement. Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills. Listens to, evaluates, and handles guest complaints in a courteous, professional manner. Reviews and make recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner. Serves as Restaurant Manager in the absence of the venue manager. Supervises employees in assigned venue. Ensures all disciplinary actions abide by guidelines set forth by Human Resources. Maintains knowledge of property information, including memorabilia. Supervises all food venue Hard Rockers. Other Duties & Responsibilities: Upholds the Mission Statement - We create authentic experiences that rock. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Lives by the Hard Rock Values! Attends BEO Meetings weekly, Keep all BEO updated. Ensures grats for wait staff is completed on time and within guide lines. Assists with set up and break down of functions. Completes floor plans for banquets and contract labor to perform set up and break down task. Maintains banquet store rooms to be kept clean and organized. Maintains proper pars and inventories on small wares, china, glass and sliver ware assure equipment is in good working order. Surveys guest operating supplies on hand to include paper goods and plastic wares. Maintains banquet service manual. Ensures all linens are ordered for events. Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies make sure there are read and sign forms on file. Maintains and updates service standards manual and assure it is used. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High School diploma general education (GED). Associate's degree from a two year college; or three to five years restaurant experience, with progressive supervisory experience; or equivalent combination of education and experience. Two to four years experience in a gaming or hospitality F&B operation preferred. Previous cash handling experience required. Must be very detailed oriented. Must have basic computer experience, including casino systems, timekeeping systems, and Microsoft applications. Data entry skills preferred. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Must project a professional and positive image. Must have a high level of energy Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Must have basic computer skills, including casino systems and Microsoft applications. Ability to work a flexible schedule which includes weekends and holidays. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention Cybersecurity Awareness for the Workplace General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction Overview Title 31 SAR Incident Reporting Awareness Training PCI Credit Card Fraud Prevention Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Working Conditions Physical Demands How Often Environmental Conditions How Often Standing F Extreme Cold O Walking F Extreme Heat O Sitting F Temperature Changes O Lifting F Wet O Carrying F Humid O Pushing F Noise O Pulling F Vibration O Climbing F Hazards R Balancing F Atmospheric Conditions R Stooping F Cigarette Smoke R Kneeling F Crouching F Crawling F Reaching F Handling F Grasping F Feeling F Talking F Hearing F Repetitive Motions F Eye/Hand/Foot Coordination F C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work _ Medium work _X Heavy work _ Very heavy work
Senior Living Communities
Saint Simons Island, Georgia
Find your new career with a team that makes a difference in senior's lives. Come see why Marsh's Edge is certified as a Great Place to Work! Now accepting applications for a Janitor/Floor Technician. This position assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: Floor Technician assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the campus. Responsibilities will include the completion of all assigned work orders and floor cleaning or repair projects under the supervision of the Housekeeping Supervisor or Director of Facility Services. ESSENTIAL FUNCTIONS: • Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees. • Upholds the campus' Mission Statement. • Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential. • Cleans and sanitizes all flooring throughout the campus. • Repairs damaged areas of flooring which includes but is not limited to tile, hardwood, concrete, carpet, and linoleum. • Cleans, services and repairs janitorial equipment. • Dispenses soap, paper products and janitorial supplies to appropriate departments or areas. • Completes assigned tasks involving the refurbishment of rooms, apartments, common areas, utility spaces, and houses to "like new" status. • Notifies Housekeeping Supervisor (or Director of Facility Services) of supply shortages, supply problems, chemical leaks, defective equipment, building damage, asset damage, etc. • Performs other assigned preventative maintenance tasks which includes but is not limited to the cleaning and repair of baseboards, carpet base, trim, doors, windows, shower stalls, sinks, equipment, sidewalks, entrances, mats, countertops, cabinets, and furniture. • Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions. • Responsible for knowledge of fire and safety procedures including those involving bloodborne pathogens. • Remains in proper uniform at all times and maintains a high standard of appearance. • Completes all work orders in a timely manner. • Maintains excellent resident and employee relations. • Attends employee in-services as required as well as other janitorial education programs. • Is available for on-call situations on a regular rotating and emergency basis. • Accepts other duties as required by the Director of Facility Services or Housekeeping Supervisor. • Other duties as assigned.
May 14, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why Marsh's Edge is certified as a Great Place to Work! Now accepting applications for a Janitor/Floor Technician. This position assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: Floor Technician assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the campus. Responsibilities will include the completion of all assigned work orders and floor cleaning or repair projects under the supervision of the Housekeeping Supervisor or Director of Facility Services. ESSENTIAL FUNCTIONS: • Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees. • Upholds the campus' Mission Statement. • Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential. • Cleans and sanitizes all flooring throughout the campus. • Repairs damaged areas of flooring which includes but is not limited to tile, hardwood, concrete, carpet, and linoleum. • Cleans, services and repairs janitorial equipment. • Dispenses soap, paper products and janitorial supplies to appropriate departments or areas. • Completes assigned tasks involving the refurbishment of rooms, apartments, common areas, utility spaces, and houses to "like new" status. • Notifies Housekeeping Supervisor (or Director of Facility Services) of supply shortages, supply problems, chemical leaks, defective equipment, building damage, asset damage, etc. • Performs other assigned preventative maintenance tasks which includes but is not limited to the cleaning and repair of baseboards, carpet base, trim, doors, windows, shower stalls, sinks, equipment, sidewalks, entrances, mats, countertops, cabinets, and furniture. • Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions. • Responsible for knowledge of fire and safety procedures including those involving bloodborne pathogens. • Remains in proper uniform at all times and maintains a high standard of appearance. • Completes all work orders in a timely manner. • Maintains excellent resident and employee relations. • Attends employee in-services as required as well as other janitorial education programs. • Is available for on-call situations on a regular rotating and emergency basis. • Accepts other duties as required by the Director of Facility Services or Housekeeping Supervisor. • Other duties as assigned.
Senior Living Communities
Greenville, South Carolina
Find your new career with a team that makes a difference in senior's lives. Come see why Cascades Verdae is certified as a Great Place to Work! Now accepting applications for a Janitor/Floor Technician. This position assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: Floor Technician assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the campus. Responsibilities will include the completion of all assigned work orders and floor cleaning or repair projects under the supervision of the Housekeeping Supervisor or Director of Facility Services. ESSENTIAL FUNCTIONS: • Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees. • Upholds the campus' Mission Statement. • Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential. • Cleans and sanitizes all flooring throughout the campus. • Repairs damaged areas of flooring which includes but is not limited to tile, hardwood, concrete, carpet, and linoleum. • Cleans, services and repairs janitorial equipment. • Dispenses soap, paper products and janitorial supplies to appropriate departments or areas. • Completes assigned tasks involving the refurbishment of rooms, apartments, common areas, utility spaces, and houses to "like new" status. • Notifies Housekeeping Supervisor (or Director of Facility Services) of supply shortages, supply problems, chemical leaks, defective equipment, building damage, asset damage, etc. • Performs other assigned preventative maintenance tasks which includes but is not limited to the cleaning and repair of baseboards, carpet base, trim, doors, windows, shower stalls, sinks, equipment, sidewalks, entrances, mats, countertops, cabinets, and furniture. • Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions. • Responsible for knowledge of fire and safety procedures including those involving bloodborne pathogens. • Remains in proper uniform at all times and maintains a high standard of appearance. • Completes all work orders in a timely manner. • Maintains excellent resident and employee relations. • Attends employee in-services as required as well as other janitorial education programs. • Is available for on-call situations on a regular rotating and emergency basis. • Accepts other duties as required by the Director of Facility Services or Housekeeping Supervisor. • Other duties as assigned.
May 14, 2024
Full time
Find your new career with a team that makes a difference in senior's lives. Come see why Cascades Verdae is certified as a Great Place to Work! Now accepting applications for a Janitor/Floor Technician. This position assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the community. We look forward to meeting you soon! Interviews offered daily! POSITION SUMMARY: Floor Technician assists maintenance and housekeeping personnel in the preventative maintenance programs for the flooring at the campus. Responsibilities will include the completion of all assigned work orders and floor cleaning or repair projects under the supervision of the Housekeeping Supervisor or Director of Facility Services. ESSENTIAL FUNCTIONS: • Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to encourage and promote safety and the well-being of all residents and employees. • Upholds the campus' Mission Statement. • Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential. • Cleans and sanitizes all flooring throughout the campus. • Repairs damaged areas of flooring which includes but is not limited to tile, hardwood, concrete, carpet, and linoleum. • Cleans, services and repairs janitorial equipment. • Dispenses soap, paper products and janitorial supplies to appropriate departments or areas. • Completes assigned tasks involving the refurbishment of rooms, apartments, common areas, utility spaces, and houses to "like new" status. • Notifies Housekeeping Supervisor (or Director of Facility Services) of supply shortages, supply problems, chemical leaks, defective equipment, building damage, asset damage, etc. • Performs other assigned preventative maintenance tasks which includes but is not limited to the cleaning and repair of baseboards, carpet base, trim, doors, windows, shower stalls, sinks, equipment, sidewalks, entrances, mats, countertops, cabinets, and furniture. • Travels occasionally for training sessions, continuing education opportunities, emergency situations, and other company functions. • Responsible for knowledge of fire and safety procedures including those involving bloodborne pathogens. • Remains in proper uniform at all times and maintains a high standard of appearance. • Completes all work orders in a timely manner. • Maintains excellent resident and employee relations. • Attends employee in-services as required as well as other janitorial education programs. • Is available for on-call situations on a regular rotating and emergency basis. • Accepts other duties as required by the Director of Facility Services or Housekeeping Supervisor. • Other duties as assigned.
Senior Living Communities
Fort Mill, South Carolina
Description Find your new career with a team that makes a difference in senior's lives. Come see why Wellmore of Tega Cay is certified as a Great Place to Work! Now accepting applications for a Housekeeping Supervisor. POSITION SUMMARY: Housekeeping Supervisor directs the housekeeping, laundry and floor services for the entire campus. This includes the scheduling and coordination of the housekeeping and floor care staffs under the supervision of the Director of Facility Services.
May 14, 2024
Full time
Description Find your new career with a team that makes a difference in senior's lives. Come see why Wellmore of Tega Cay is certified as a Great Place to Work! Now accepting applications for a Housekeeping Supervisor. POSITION SUMMARY: Housekeeping Supervisor directs the housekeeping, laundry and floor services for the entire campus. This includes the scheduling and coordination of the housekeeping and floor care staffs under the supervision of the Director of Facility Services.
Summary: The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way. • Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. • Work with Security or other hotel associates in maintaining calm and order in the hotel. • Provide leadership to overnight housekeeping associates. • Communicate with incoming shift. • Complete spreadsheets. • Assign specific duties to staff for efficient operation of department. • Oversee department in absence of Department Manager. • Ensure that all associates have proper supplies, equipment and uniform. • Capable of performing all hourly functions and operating all equipment in department. • Assist in training new associates and cross-training existing associates according to the Certification Program. • Assist in interviewing and hiring new associates for the department. • Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy. • Train associates on safety standards and enforce those standards on a consistent basis. • Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates. • Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program. • Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. • Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately. • Represent department at staff meetings as required. • Know laws concerning treatment of trespassers • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers. • Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment. • Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. • Respond to pages and radio calls immediately. • Complete basic mathematical calculations including adding, subtracting, multiplying and dividing • Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures. • Audit guest checks for pricing and sales tax errors. • Prepare the gross revenue report for all hotel managers. • Ensure that trail is in balance by the close of each shift. • Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance. • Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet. • Verify that all food & beverage figures have been accounted for by cash, charge, or corrections. • Prepare the daily food & beverage sales summary and distribute to management. • Prepare over/short report for accounting and restaurant. • Protect confidential information. • Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs. • Act as the manager on duty for the third shift, if applicable. • Balance credit cards daily. • Must be able to operate hotel van, if applicable. • Ensure security and confidentiality of all guest and hotel information and material. • Practice energy conservation at all times. • Notify manager/AYS of maintenance issues. • Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule. • Attend work on time as scheduled and adhere to attendance policy. • Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system. • Report unsafe conditions and suspicious activity to Loss Prevention/Management. • Wear uniform, including nametag at all times in accordance with the Standards of Appearance. • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). • Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training. • Follow proper key control procedures • Work nights, weekends, and holidays as necessary. • Perform other duties as assigned. Other Information COMPETENCIES • Job Knowledge • Flexibility/Adaptability • Quality of Work • Perseverance • Quantity of Work • Organization Skills • Guest Focus/Customer Service • Effort • Reliability/Dependability • Judgment/Problem Solving • Motivation/Initiative • Cooperation/Teamwork SKILLS • Must pass certification quiz/test for position. • If applicable, must hold valid driver's license and maintain acceptable driving record EDUCATION/EXPERIENCE None required WORKING CONDITIONS • Lift, carry or otherwise move up to 10 lbs. regularly. • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance. • Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear. FULL TIME BENEFIT OVERVIEW • Medical, Dental, and Vision • Life Insurance • Employee Assistance Program (EAP) • 401(k) • Vacation and Paid Time Off (PTO) • Tuition Reimbursement • Complimentary and Discounted Rooms Location Code: 3804
May 13, 2024
Full time
Summary: The Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way. • Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. • Work with Security or other hotel associates in maintaining calm and order in the hotel. • Provide leadership to overnight housekeeping associates. • Communicate with incoming shift. • Complete spreadsheets. • Assign specific duties to staff for efficient operation of department. • Oversee department in absence of Department Manager. • Ensure that all associates have proper supplies, equipment and uniform. • Capable of performing all hourly functions and operating all equipment in department. • Assist in training new associates and cross-training existing associates according to the Certification Program. • Assist in interviewing and hiring new associates for the department. • Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy. • Train associates on safety standards and enforce those standards on a consistent basis. • Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates. • Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program. • Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. • Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately. • Represent department at staff meetings as required. • Know laws concerning treatment of trespassers • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers. • Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment. • Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. • Respond to pages and radio calls immediately. • Complete basic mathematical calculations including adding, subtracting, multiplying and dividing • Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures. • Audit guest checks for pricing and sales tax errors. • Prepare the gross revenue report for all hotel managers. • Ensure that trail is in balance by the close of each shift. • Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance. • Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet. • Verify that all food & beverage figures have been accounted for by cash, charge, or corrections. • Prepare the daily food & beverage sales summary and distribute to management. • Prepare over/short report for accounting and restaurant. • Protect confidential information. • Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs. • Act as the manager on duty for the third shift, if applicable. • Balance credit cards daily. • Must be able to operate hotel van, if applicable. • Ensure security and confidentiality of all guest and hotel information and material. • Practice energy conservation at all times. • Notify manager/AYS of maintenance issues. • Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule. • Attend work on time as scheduled and adhere to attendance policy. • Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system. • Report unsafe conditions and suspicious activity to Loss Prevention/Management. • Wear uniform, including nametag at all times in accordance with the Standards of Appearance. • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). • Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training. • Follow proper key control procedures • Work nights, weekends, and holidays as necessary. • Perform other duties as assigned. Other Information COMPETENCIES • Job Knowledge • Flexibility/Adaptability • Quality of Work • Perseverance • Quantity of Work • Organization Skills • Guest Focus/Customer Service • Effort • Reliability/Dependability • Judgment/Problem Solving • Motivation/Initiative • Cooperation/Teamwork SKILLS • Must pass certification quiz/test for position. • If applicable, must hold valid driver's license and maintain acceptable driving record EDUCATION/EXPERIENCE None required WORKING CONDITIONS • Lift, carry or otherwise move up to 10 lbs. regularly. • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance. • Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear. FULL TIME BENEFIT OVERVIEW • Medical, Dental, and Vision • Life Insurance • Employee Assistance Program (EAP) • 401(k) • Vacation and Paid Time Off (PTO) • Tuition Reimbursement • Complimentary and Discounted Rooms Location Code: 3804
CLASS SUMMARY: Responsible for supervising Leads, overseeing contractors and monitoring cleanliness of airport facilities. Oversees daily operations and schedules for department personnel. ESSENTIAL DUTIES : This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. Management responsibilities include: supervision, delegation and review of assigned work, performance appraisals, coaching/counseling, staff development and fitness, and application of organizational policies and procedures. Assist with management of contract companies. Assures adequate stocking of supplies and other cleaning materials throughout the airport facility. Uses technology and innovative solutions. Remains alert to public safety and security concerns. Reports unsafe conditions when required, notifies leadership and supports the outcome. Assists in record keeping and ordering of materials. Assists in creating and administering department training. Oversees routine maintenance and cleaning of floor equipment. Requests and reports maintenance problems or issues as needed. Maintains accurate floorcare logs, inventory, schedule cleanings/special projects, and checklists. Maintains storage areas, orders supplies, and orders parts for equipment. Operates all equipment with care and according to facility and manufacturers safety standards and procedures. Assists the team as needed with general cleaning, floorcare, Covid spraying, and special project duties. Trains all employees on equipment and in the proper handling of chemical agents used in the cleaning process. Follows all workplace safety standards. Attends all CVG AA training as required Performs inspections throughout airport facilities. Performs other duties of a similar nature and level as assigned. TRAINING AND EXPERIENCE: High School Diploma or GED and five years of facility cleaning experience, including four years of increasingly responsible supervisory experience; Associates degree in a related field preferred or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING/CERTIFICATIONS: Maintain Security Identification Display Area (SIDA) Clearance Valid Operator's License Obtain and maintain position appropriate NIMS & emergency training. KNOWLEDGE OF: Applicable OSHA safety standards and other Federal, State and local regulations; Methods, techniques and materials used in cleaning maintenance of buildings; Personal protective equipment; Autonomous scrubber, industrial vacuums, floor scrubbers, buffers, and extractors. Material safety data sheets. SKILL IN: Demonstrated skill in making independent determinations; Demonstrated supervisory skills; Basic floorcare techniques. Clearly and effectively communicating both orally and in writing; Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups. Computer skills in Excel and Word ADA AND OTHER REQUIREMENTS: Positions in this class typically require: balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, feeling, talking, hearing, seeing and repetitive motions. Medium Work: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
May 08, 2024
Full time
CLASS SUMMARY: Responsible for supervising Leads, overseeing contractors and monitoring cleanliness of airport facilities. Oversees daily operations and schedules for department personnel. ESSENTIAL DUTIES : This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department. Management responsibilities include: supervision, delegation and review of assigned work, performance appraisals, coaching/counseling, staff development and fitness, and application of organizational policies and procedures. Assist with management of contract companies. Assures adequate stocking of supplies and other cleaning materials throughout the airport facility. Uses technology and innovative solutions. Remains alert to public safety and security concerns. Reports unsafe conditions when required, notifies leadership and supports the outcome. Assists in record keeping and ordering of materials. Assists in creating and administering department training. Oversees routine maintenance and cleaning of floor equipment. Requests and reports maintenance problems or issues as needed. Maintains accurate floorcare logs, inventory, schedule cleanings/special projects, and checklists. Maintains storage areas, orders supplies, and orders parts for equipment. Operates all equipment with care and according to facility and manufacturers safety standards and procedures. Assists the team as needed with general cleaning, floorcare, Covid spraying, and special project duties. Trains all employees on equipment and in the proper handling of chemical agents used in the cleaning process. Follows all workplace safety standards. Attends all CVG AA training as required Performs inspections throughout airport facilities. Performs other duties of a similar nature and level as assigned. TRAINING AND EXPERIENCE: High School Diploma or GED and five years of facility cleaning experience, including four years of increasingly responsible supervisory experience; Associates degree in a related field preferred or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING/CERTIFICATIONS: Maintain Security Identification Display Area (SIDA) Clearance Valid Operator's License Obtain and maintain position appropriate NIMS & emergency training. KNOWLEDGE OF: Applicable OSHA safety standards and other Federal, State and local regulations; Methods, techniques and materials used in cleaning maintenance of buildings; Personal protective equipment; Autonomous scrubber, industrial vacuums, floor scrubbers, buffers, and extractors. Material safety data sheets. SKILL IN: Demonstrated skill in making independent determinations; Demonstrated supervisory skills; Basic floorcare techniques. Clearly and effectively communicating both orally and in writing; Establishing and maintaining effective, fair, cooperative, collaborative and respectful relationships with internal and external colleagues, peers, work teams and workgroups. Computer skills in Excel and Word ADA AND OTHER REQUIREMENTS: Positions in this class typically require: balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, feeling, talking, hearing, seeing and repetitive motions. Medium Work: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Bering Straits Native Corporation
Bluemont, Virginia
Overview Visit our website at to apply! SUMMARY Stampede Ventures, Inc, a subsidiary of Bering Straits Native Corporation is currently seeking a Janitor for a contract in Mt. Weather, VA. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Cleaning offices, conference rooms, hallways, common areas, bathrooms, kitchens, etc. Dusting, mopping, vacuuming, and cleaning Polishing and detailing stainless steel Various floor work to include stripping and waxing, buffing, and sealing floors Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or equivalent 1 year of previous janitorial and/or housekeeping experience The ability to obtain and maintain access to a Federal Government Site and to pass a pre-employment drug screening is required Knowledge, Skills, Abilities, and Other Characteristics The ability to provide excellent janitorial and/or housekeeping services The ability to be able to effectively communicate and work with a variety of people including, but not limited to, the public, government employees, and other contractors as needed. The ability to report to work on-time and report regularly Other duties as assigned NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting / maintenance room with exposure to computer screens and HVAC / electrical equipment. SUPERVISORY RESPONSIBILITIES Supervising responsibilities are not a requirement of this position. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
May 19, 2024
Full time
Overview Visit our website at to apply! SUMMARY Stampede Ventures, Inc, a subsidiary of Bering Straits Native Corporation is currently seeking a Janitor for a contract in Mt. Weather, VA. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Cleaning offices, conference rooms, hallways, common areas, bathrooms, kitchens, etc. Dusting, mopping, vacuuming, and cleaning Polishing and detailing stainless steel Various floor work to include stripping and waxing, buffing, and sealing floors Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or equivalent 1 year of previous janitorial and/or housekeeping experience The ability to obtain and maintain access to a Federal Government Site and to pass a pre-employment drug screening is required Knowledge, Skills, Abilities, and Other Characteristics The ability to provide excellent janitorial and/or housekeeping services The ability to be able to effectively communicate and work with a variety of people including, but not limited to, the public, government employees, and other contractors as needed. The ability to report to work on-time and report regularly Other duties as assigned NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting / maintenance room with exposure to computer screens and HVAC / electrical equipment. SUPERVISORY RESPONSIBILITIES Supervising responsibilities are not a requirement of this position. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
May 19, 2024
Full time
Job Description Job Listing: Barbacks At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location: We are seeking Barbacks for the Hard Rock Stadium, located in Miami Gardens, FL. Sodexo Live! Hard Rock Stadium is a global entertainment destination which is the home of the Miami Dolphins, University of Miami football team, Orange Bowl, Super Bowl LIV, Miami Open, Copa America, Concerts, the 100th anniversary of the NFL, International soccer and a host of world-class events including the 2026 FIFA World Cup. It was designed to embrace all that South Florida has to offer, while providing unparalleled live experiences. We are currently looking for barbacks especially for Miami Open and Formula 1 from March 1st until May 3rd. To join our team here at the Hard Rock Stadium, please click on the link below to find the dates and times to our upcoming games. Hard Rock Stadium - Box Office Ticket Sales Principal Function: Sodexo Live! at Hard Rock Stadium is seeking a skilled, motivated, detailed oriented, and reliable Barback. The Barback will play a vital role in supporting the beverage operations by assisting bartenders, maintaining bar supplies, and ensuring a smooth flow of service. The barback provides exceptional customer service, maintains cleanliness, restocks inventory, and assists with bar setup and breakdown for various events at the Hard Rock Stadium. The job description below provides a general overview of the responsibilities and requirements for the position, but additional responsibilities may be assigned based on business needs and client requirements. Essential Responsibilities: Assist bartenders in preparing and serving beverages to guests. Retrieve and restock necessary supplies, such as alcohol, glassware, utensils, ice, and garnishes, to ensure smooth operations. Monitor and receive beverage inventory levels throughout events and promptly communicate with the supervisor when supplies need to be replenished. Ability to replace and perform routine Maintenance requirements on heavy beer kegs. Assist with the setup and breakdown of bar areas before and after events, including organizing and arranging supplies, setting up service stations, and ensuring cleanliness and orderliness. Maintain cleanliness of the bar area, including collecting glassware, wiping of surfaces, and disposing of waste. Secure liquor, beer, wines, coolers, cabinets, and storage areas. Follow all relevant laws, regulations, and company policies related to alcohol service practices and assist in preventing underage drinking or overconsumption. Attends training programs as designated. Maintain general maintenance and cleanliness of beverage areas, beer lockers, refrigeration and storage areas ensuring a presentable and inviting atmosphere for guests Provide excellent customer service by attending to guest requests, answering questions, and resolving customer concerns promptly and professionally. Qualifications/Skills: Required: Minimum 1 year experience as a barback, beverage attendant, or similar role in a fast-paced hospitality or food service environment is preferred. Basic knowledge of bar operations, including beverage preparation, service techniques, and equipment usage. Physical stamina and ability to lift heavy items, such as kegs or cases of beverages. Knowledge of local and state alcohol service regulations and safety standards. Physical Requirements: Must be able to stand and exert fast-paced mobility for the entire shift. Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Ability to work in a standing position for long periods of time. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during setup, breakdown, or inventory days. Must be able to operate in an environment with moderate to high noise levels. Other Requirements: Must comply with any dress code requirements. Must present in a highly professional manner to others and understand that honesty and ethics are essential. Attend and show up for scheduled shifts on time with satisfactory regularity. Initiative in identifying and resolving problems timely and effectively. Excellent customer service skills and a friendly, approachable demeanor. Strong communication and teamwork skills to effectively collaborate with bartenders, supervisors, and other staff members. Flexibility to work a variable schedule, including evenings, weekends, and holidays based on event schedules and business needs. Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment. Hours may be extended or irregular to include nights, weekends and holidays. Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
The Pool Server is responsible for providing exemplary service at the Ojai Valley Inn Pools. Duties include; host/welcoming guests and seating, clearing and resetting lounge chairs, cabanas, and tables, refreshing drinks, and responsible for set up and break down of all pool areas. The Pool Server is ideally positioned to enhance the guest experience and plays an essential role in the resort's goal of exceeding high guest expectations. Remaining constantly aware of the pool environments, engaging with guests, anticipating their needs and taking initiative to improve their experience. The Pool Server is to follow all luxury standards, correct ringing of orders to insure correct billing, and breakdown/reset of dining areas after times of service. Essential: One year in a restaurant environment. Possess a positive, outgoing and friendly Personality. Ability to follow the OVI standards of Presentation. Ability to follow the OVI standards of Body Language. Ability to follow the OVI standards of Verbiage. Ability to work cohesively with other employees as part of a team. High school graduate. Reading, writing, and oral proficiency in the English Language. Ability to work a flexible work week including weekends and holidays. Excellent people skills. Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Verbal and writing skills. Ability to work productively with other operating departments. Ability to handle obstacles in a positive and professional manner, and to effectively communicate these problems, along with suggested solutions to the Manager. Maintain professional appearance, behavior, integrity, and openness to employees and guests. Ability to prioritize and organize work assignments. Ability to follow directions. Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Ability to focus attention to details. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work weekends, holidays, and have a flexible schedule when business requires. Knowledge of the OVI's philosophy and practices. Ability to provide clear and pleasant telephone communication to all callers. Knowledge of hotel's standards, policies and procedures. Ability to work cohesively with other departments as part of a team. Ability to maintain discretion and confidentiality of all guests and pertinent Inn information. ESSENTIAL JOB FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. Demonstrate knowledge of The Ojai Valley's practices, culture, terminology, organizational structure, and general philosophy. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees and guests. Maintain a friendly yet unobtrusive manner with all guests throughout their dining experience. Promote teamwork and foster a harmonious working climate. Recognize and address potential intoxicated, disruptive or undesirable guests. Properly handle and report employee guest accidents. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by the supervisor, manager, or resort management. Offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Service and Training Manual: All associates must endeavor to actively greet guests, smile, make eye contact and speak clearly in a friendly manner as they enter the pool area Set up Mise en Place i.e. follow checklist, clean menus, have server book and pens ready, etc. The Opener must ensure that all areas are prepped for the day. The assigned station is the Server's "stage" for the shift and they must take pride and ownership of it. Each table in a server's station must be thoroughly proofed by the assigned server and coordinate with PA the plan for the day. The Server must always have their "tools of the trade" on their person during shift. The pool and Back of House areas must remain a neat, clean and organized environment at all times during the shift. Each Server must always practice a "clean as you go" philosophy throughout their shift. Servers are to be on the floor or at the pools taking care of their guests and not standing in the wait station or under an umbrella outside talking to each other. The Server will greet the guest in an upbeat and professional manner. Introduce yourself and drop off menus. The Server will speak in a calm, unrushed manner to best reflect a fine dining environment. Server must confirm the number of people in the party, highlight the reservation on the Rooming List to indicate that the party has arrived. In the case of a Cabana reservation, the Server will escort the guest(s) to the applicable Cabana(s); lay out the towels along the seat of each applicable chair and invite the guest to sit. The Server must inform the guest of their assigned server's name. If applicable, the Server will wish the guest a pleasant day before departing The server will immediately locate the assigned Server (if applicable) and inform them of the name and location of the seated party. MOD will greet cabana guest. The Server seating the guest will pass on any applicable special request information to the assigned Server (if applicable). The Server must approach the table within 30 seconds of the guest being seated. If the Server is unable to greet the guest within 30 seconds, they must always acknowledge them. The Server must greet all parties by name, prior to taking orders. As they approach the poolside guest, the Server will smile, make eye contact and speak in a pleasant, calm voice. The Server will greet the guest by name in an upbeat and professional manner. The Server will approach all parties with the appropriate number of menus and the Attendant will provide plastic glasses filled with ice water and place them in a location most convenient to each guest. The Server must use the guest's name frequently during the conversation. The Server will give a brief overview of the menu selections. The Server must describe the daily specials from memory, to every guest in an elegant manner. When taking the guest's order, the Server must write down the order onto their Captain's Pad. The Server must first suggest an alcoholic beverage. The Server must inquire about the guest's choice of beverage. The Server must ask for the guest's appetizer order. The Server must ask for the guest's choice of main course. The Server must secure all temperatures and applicable modifiers when taking the order. The Server must memorize their favorite menu items from each category and be able to passionately explain why they are their favorites. If the guest seems unsure or open to suggestion, the Server must recommend their favorite menu items to the guest. Suggestive selling. The Server must memorize their favorite draft beers and wines along with optimal food pairings and be able to passionately explain why they are their favorites. If the guest only orders soft drinks, the Server will gently suggest a draft beer or glass of wine that pairs well with their entrée. The Server must confirm the order by reading the entire order back to the guest. The Server must wait for the guest to confirm the order before proceeding to the next step. The Server will transfer the order number printed on the Table Tent to the Captain's Pad order chit. The Server must thank the guest(s) before departing. When prompted for "Covers" by the POS system, the Server will enter the appropriate number of guest. The Server must ring in the order by course into the POS system. The Server must arrive with the beverages within 3 minutes of ordering and serve them from the right hand side in the same sequence that the order was taken. The Server will treat their entire station as one table and serve them in one cycle of service to maximize their efficiency and productivity. Servers must remain professional and efficient at all times during service. The Server will always serve from the right, clear from the right and pass from the left. The Server will always serve the ladies first. The first course must arrive within 8 minutes of ordering. The Server will pass any sauces and offer fresh ground pepper from the left, when applicable. The Server will remove any soiled/empty dishes and cups before the food is served. There must be no more than 10 minutes between the removal of one course and the arrival of the next. The Server must notify the Manager immediately if the order is starting to take too long. During the meal, the server will offer fresh beverages when the previous ones are 2/3rds empty. . click apply for full job details
May 19, 2024
Full time
The Pool Server is responsible for providing exemplary service at the Ojai Valley Inn Pools. Duties include; host/welcoming guests and seating, clearing and resetting lounge chairs, cabanas, and tables, refreshing drinks, and responsible for set up and break down of all pool areas. The Pool Server is ideally positioned to enhance the guest experience and plays an essential role in the resort's goal of exceeding high guest expectations. Remaining constantly aware of the pool environments, engaging with guests, anticipating their needs and taking initiative to improve their experience. The Pool Server is to follow all luxury standards, correct ringing of orders to insure correct billing, and breakdown/reset of dining areas after times of service. Essential: One year in a restaurant environment. Possess a positive, outgoing and friendly Personality. Ability to follow the OVI standards of Presentation. Ability to follow the OVI standards of Body Language. Ability to follow the OVI standards of Verbiage. Ability to work cohesively with other employees as part of a team. High school graduate. Reading, writing, and oral proficiency in the English Language. Ability to work a flexible work week including weekends and holidays. Excellent people skills. Ability to communicate in English with guest/visitors, vendors, media/publication contacts, community contacts, industry contacts, management and co-workers to their understanding. Ability to perform basic mathematical computations. Verbal and writing skills. Ability to work productively with other operating departments. Ability to handle obstacles in a positive and professional manner, and to effectively communicate these problems, along with suggested solutions to the Manager. Maintain professional appearance, behavior, integrity, and openness to employees and guests. Ability to prioritize and organize work assignments. Ability to follow directions. Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Ability to focus attention to details. Ability to remain calm and courteous in demanding and difficult customer situations. Ability to work weekends, holidays, and have a flexible schedule when business requires. Knowledge of the OVI's philosophy and practices. Ability to provide clear and pleasant telephone communication to all callers. Knowledge of hotel's standards, policies and procedures. Ability to work cohesively with other departments as part of a team. Ability to maintain discretion and confidentiality of all guests and pertinent Inn information. ESSENTIAL JOB FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. Demonstrate knowledge of The Ojai Valley's practices, culture, terminology, organizational structure, and general philosophy. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees and guests. Maintain a friendly yet unobtrusive manner with all guests throughout their dining experience. Promote teamwork and foster a harmonious working climate. Recognize and address potential intoxicated, disruptive or undesirable guests. Properly handle and report employee guest accidents. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by the supervisor, manager, or resort management. Offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Service and Training Manual: All associates must endeavor to actively greet guests, smile, make eye contact and speak clearly in a friendly manner as they enter the pool area Set up Mise en Place i.e. follow checklist, clean menus, have server book and pens ready, etc. The Opener must ensure that all areas are prepped for the day. The assigned station is the Server's "stage" for the shift and they must take pride and ownership of it. Each table in a server's station must be thoroughly proofed by the assigned server and coordinate with PA the plan for the day. The Server must always have their "tools of the trade" on their person during shift. The pool and Back of House areas must remain a neat, clean and organized environment at all times during the shift. Each Server must always practice a "clean as you go" philosophy throughout their shift. Servers are to be on the floor or at the pools taking care of their guests and not standing in the wait station or under an umbrella outside talking to each other. The Server will greet the guest in an upbeat and professional manner. Introduce yourself and drop off menus. The Server will speak in a calm, unrushed manner to best reflect a fine dining environment. Server must confirm the number of people in the party, highlight the reservation on the Rooming List to indicate that the party has arrived. In the case of a Cabana reservation, the Server will escort the guest(s) to the applicable Cabana(s); lay out the towels along the seat of each applicable chair and invite the guest to sit. The Server must inform the guest of their assigned server's name. If applicable, the Server will wish the guest a pleasant day before departing The server will immediately locate the assigned Server (if applicable) and inform them of the name and location of the seated party. MOD will greet cabana guest. The Server seating the guest will pass on any applicable special request information to the assigned Server (if applicable). The Server must approach the table within 30 seconds of the guest being seated. If the Server is unable to greet the guest within 30 seconds, they must always acknowledge them. The Server must greet all parties by name, prior to taking orders. As they approach the poolside guest, the Server will smile, make eye contact and speak in a pleasant, calm voice. The Server will greet the guest by name in an upbeat and professional manner. The Server will approach all parties with the appropriate number of menus and the Attendant will provide plastic glasses filled with ice water and place them in a location most convenient to each guest. The Server must use the guest's name frequently during the conversation. The Server will give a brief overview of the menu selections. The Server must describe the daily specials from memory, to every guest in an elegant manner. When taking the guest's order, the Server must write down the order onto their Captain's Pad. The Server must first suggest an alcoholic beverage. The Server must inquire about the guest's choice of beverage. The Server must ask for the guest's appetizer order. The Server must ask for the guest's choice of main course. The Server must secure all temperatures and applicable modifiers when taking the order. The Server must memorize their favorite menu items from each category and be able to passionately explain why they are their favorites. If the guest seems unsure or open to suggestion, the Server must recommend their favorite menu items to the guest. Suggestive selling. The Server must memorize their favorite draft beers and wines along with optimal food pairings and be able to passionately explain why they are their favorites. If the guest only orders soft drinks, the Server will gently suggest a draft beer or glass of wine that pairs well with their entrée. The Server must confirm the order by reading the entire order back to the guest. The Server must wait for the guest to confirm the order before proceeding to the next step. The Server will transfer the order number printed on the Table Tent to the Captain's Pad order chit. The Server must thank the guest(s) before departing. When prompted for "Covers" by the POS system, the Server will enter the appropriate number of guest. The Server must ring in the order by course into the POS system. The Server must arrive with the beverages within 3 minutes of ordering and serve them from the right hand side in the same sequence that the order was taken. The Server will treat their entire station as one table and serve them in one cycle of service to maximize their efficiency and productivity. Servers must remain professional and efficient at all times during service. The Server will always serve from the right, clear from the right and pass from the left. The Server will always serve the ladies first. The first course must arrive within 8 minutes of ordering. The Server will pass any sauces and offer fresh ground pepper from the left, when applicable. The Server will remove any soiled/empty dishes and cups before the food is served. There must be no more than 10 minutes between the removal of one course and the arrival of the next. The Server must notify the Manager immediately if the order is starting to take too long. During the meal, the server will offer fresh beverages when the previous ones are 2/3rds empty. . click apply for full job details
Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge Life. Inspired Every Day. Per Diem Pay Rate: $16.00/hourly Utility Worker The utility worker performs duties to maintain kitchen work area, equipment and utensils in a clean, sanitary and orderly fashion.This position may/will be required to provide direct care or have access to resident property or belongings. ESSENTIAL JOB FUNCTIONS Set up workstation for silverware, glass, china, waste materials. Set up dish machine for shift. Maintain area through shift in a clean and orderly fashion. Place clean items in assigned locations. Close area in clean and orderly fashion. Sweep and mop floors. Collect and dispose properly of all trash and recyclables. Do additional cleaning as assigned. May deliver stock to assigned locations. Attend all service kitchen staff meetings to address problems, concerns or plans. Read all literature and memos concerning changes or other necessary information. Reports to the Chef Manager or designee Requirements QUALIFICATIONS: Must possess high school diploma or equivalent with reading, comprehension and writing ability at 12th grade level or higher Six months' food service experience preferred. Ability to work independently. Ability to follow specific instructions. Ability to lift 25 pounds routinely, 50 pounds occasionally. Ability to learn routine procedures and techniques. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing duties of this job requires prolonged standing and routine walking in and around the kitchen and dining area. Must be able to occasionally lift loads of 30 pounds and routinely lift 25 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of essential job duties are performed indoors as well as in resident areas where universal precautions apply. Additional are performed in a normal dietary kitchen environment which is subject to warm working conditions in an area where there is exposure to cooking equipment which may be hot. Employee may be exposed to indoor temperature fluctuations. SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position. RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others. SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of ESLC. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements. Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information. Episcopal SeniorLife Communities is an equal opportunity employer.
May 19, 2024
Full time
Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge Life. Inspired Every Day. Per Diem Pay Rate: $16.00/hourly Utility Worker The utility worker performs duties to maintain kitchen work area, equipment and utensils in a clean, sanitary and orderly fashion.This position may/will be required to provide direct care or have access to resident property or belongings. ESSENTIAL JOB FUNCTIONS Set up workstation for silverware, glass, china, waste materials. Set up dish machine for shift. Maintain area through shift in a clean and orderly fashion. Place clean items in assigned locations. Close area in clean and orderly fashion. Sweep and mop floors. Collect and dispose properly of all trash and recyclables. Do additional cleaning as assigned. May deliver stock to assigned locations. Attend all service kitchen staff meetings to address problems, concerns or plans. Read all literature and memos concerning changes or other necessary information. Reports to the Chef Manager or designee Requirements QUALIFICATIONS: Must possess high school diploma or equivalent with reading, comprehension and writing ability at 12th grade level or higher Six months' food service experience preferred. Ability to work independently. Ability to follow specific instructions. Ability to lift 25 pounds routinely, 50 pounds occasionally. Ability to learn routine procedures and techniques. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing duties of this job requires prolonged standing and routine walking in and around the kitchen and dining area. Must be able to occasionally lift loads of 30 pounds and routinely lift 25 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of essential job duties are performed indoors as well as in resident areas where universal precautions apply. Additional are performed in a normal dietary kitchen environment which is subject to warm working conditions in an area where there is exposure to cooking equipment which may be hot. Employee may be exposed to indoor temperature fluctuations. SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position. RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others. SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of ESLC. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements. Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information. Episcopal SeniorLife Communities is an equal opportunity employer.
Job Type Full-time, Part-time Description PAY: $12.00 TO $14.00 PER HOUR ALL FULL TIME POSITIONS: Your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, $140.00 Employee plus family. FUNCTIONS STATEMENT: The Food and Beverage Utility Worker is or could be a trainee position with the purpose of the Incumbent being promoted into other higher-level positions within the Food and Beverage Department. May work in either Bar or Kitchen or both. MAJOR DUTIES: Accurately take supply orders. Responsible for daily supplying and stocking the lounge and service bar on demand. Assist the Bartender in keeping the bar and pantry clean and organized. Provide wait service to the Cocktail Waitresses. Refill condiments containers. Clean serving trays and all equipment used. Responsible for delivering and maintaining Lounge and Casino Service bar in a stocked manner as instructed by the Bartender. Responsible for moving and stocking large cases and kegs. Responsible for filling ice bins as needed. Assume duties of Bartender and Cocktail Waitresses during their breaks. Replace bottles, juices, and beer kegs on "Easy System" (An online method) if available. Empty garbage and mop floors. Maintains equipment and kitchen cleanliness, i.e., pots, pans, ranges, floors, walls, shelving. Assist Cook or Chef in food preparation. Learn kitchen layout, production, and storage areas. Perform regularly scheduled condenser and coil cleaning of all cooling equipment in the kitchen. Report any equipment concerns, unusual noises, leaks or conditions. Perform minor repairs throughout the kitchen. Perform proper receiving, thawing and storage routines. Keep food preparation areas clean. Assist in receiving and storing food deliveries. Demonstrate proper use of dry and liquid measures and scales. Practice standards of proper raw products handling and preparation for production. Measure and mix ingredients according to recipe, using a variety of kitchen utensils and equipment when assisting Cook and Chef with food preparation. Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Attend all meetings and training sessions as required. Ensure the safety and security of team members and customers. Provide friendly and courteous customer service. Perform other duties and projects as required by management. NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be construed as an all-inclusive list of the duties, knowledge, skills, abilities, and other characteristics of an employee in this position. Requirements FACTOR 1: KNOWLEDGE REQUIRED BY THE POSITION Knowledge of Public Health prescribed methods of hand washing techniques. Knowledge of courteous, appropriate, and inappropriate greeting techniques. Knowledge of what constitutes "undue familiarity" with guests and customers. Knowledge of infection control factors. Ability to read, write and interpret simple instructions. Knowledge of how to operate all bar equipment. Knowledge of Alcoholic Beverage Control laws and regulations gaming laws. Knowledge of sanitation and health department regulations for safe handling alcohol. Knowledge of CO2 gauges hoses and tanks. FACTOR 2: SUPERVISORY CONTROLS The incumbent is under the direct and close supervision of the Bartender or Chef. The supervisor assigns work, advises on changes in procedures and is available in the immediate area for assistance when needed, routine work performed independently. FACTOR 4: GUIDELINES Written and oral guides provide specific instructions for doing the work. Most instructions are easily memorized and require little interpretation. FACTOR 4: COMPLEXITY The complexity level ranges from a low level to a medium level that involves tracking stock usage history, ordering, and stocking as needed. FACTOR 5: SCOPE AND EFFECT The primary purpose is to keep the bar stocked with an inventory that minimizes confusion, breakage, and waste. This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation as a successful entrepreneur. FACTOR 6: PERSONAL CONTACTS Contacts are on a face-to-face basis with guests and customers, fellow employees, and management. FACTOR 7: PURPOSE OF CONTACTS The purpose of the contracts is to create a satisfied customer so as to encourage a high level of customer returns. FACTOR 8: PHYSICAL DEMANDS Sitting or standing for long periods of time. Bending, stooping, kneeling, repetitive motions. Frequent lifting up to 70 lbs. FACTOR 9: Work Environment Normal lounge and bar environment. MINIMUM QUALIFICATIONS FOR CONSIDERATION: Must have a High School diploma or GED equivalent. Must have good verbal and writing skills, basic math, and cash handling skills. Ability to work any shift, start time, weekends, and holidays. Six months experience working in Beverage Service Industry.
May 19, 2024
Full time
Job Type Full-time, Part-time Description PAY: $12.00 TO $14.00 PER HOUR ALL FULL TIME POSITIONS: Your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, $140.00 Employee plus family. FUNCTIONS STATEMENT: The Food and Beverage Utility Worker is or could be a trainee position with the purpose of the Incumbent being promoted into other higher-level positions within the Food and Beverage Department. May work in either Bar or Kitchen or both. MAJOR DUTIES: Accurately take supply orders. Responsible for daily supplying and stocking the lounge and service bar on demand. Assist the Bartender in keeping the bar and pantry clean and organized. Provide wait service to the Cocktail Waitresses. Refill condiments containers. Clean serving trays and all equipment used. Responsible for delivering and maintaining Lounge and Casino Service bar in a stocked manner as instructed by the Bartender. Responsible for moving and stocking large cases and kegs. Responsible for filling ice bins as needed. Assume duties of Bartender and Cocktail Waitresses during their breaks. Replace bottles, juices, and beer kegs on "Easy System" (An online method) if available. Empty garbage and mop floors. Maintains equipment and kitchen cleanliness, i.e., pots, pans, ranges, floors, walls, shelving. Assist Cook or Chef in food preparation. Learn kitchen layout, production, and storage areas. Perform regularly scheduled condenser and coil cleaning of all cooling equipment in the kitchen. Report any equipment concerns, unusual noises, leaks or conditions. Perform minor repairs throughout the kitchen. Perform proper receiving, thawing and storage routines. Keep food preparation areas clean. Assist in receiving and storing food deliveries. Demonstrate proper use of dry and liquid measures and scales. Practice standards of proper raw products handling and preparation for production. Measure and mix ingredients according to recipe, using a variety of kitchen utensils and equipment when assisting Cook and Chef with food preparation. Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Attend all meetings and training sessions as required. Ensure the safety and security of team members and customers. Provide friendly and courteous customer service. Perform other duties and projects as required by management. NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be construed as an all-inclusive list of the duties, knowledge, skills, abilities, and other characteristics of an employee in this position. Requirements FACTOR 1: KNOWLEDGE REQUIRED BY THE POSITION Knowledge of Public Health prescribed methods of hand washing techniques. Knowledge of courteous, appropriate, and inappropriate greeting techniques. Knowledge of what constitutes "undue familiarity" with guests and customers. Knowledge of infection control factors. Ability to read, write and interpret simple instructions. Knowledge of how to operate all bar equipment. Knowledge of Alcoholic Beverage Control laws and regulations gaming laws. Knowledge of sanitation and health department regulations for safe handling alcohol. Knowledge of CO2 gauges hoses and tanks. FACTOR 2: SUPERVISORY CONTROLS The incumbent is under the direct and close supervision of the Bartender or Chef. The supervisor assigns work, advises on changes in procedures and is available in the immediate area for assistance when needed, routine work performed independently. FACTOR 4: GUIDELINES Written and oral guides provide specific instructions for doing the work. Most instructions are easily memorized and require little interpretation. FACTOR 4: COMPLEXITY The complexity level ranges from a low level to a medium level that involves tracking stock usage history, ordering, and stocking as needed. FACTOR 5: SCOPE AND EFFECT The primary purpose is to keep the bar stocked with an inventory that minimizes confusion, breakage, and waste. This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation as a successful entrepreneur. FACTOR 6: PERSONAL CONTACTS Contacts are on a face-to-face basis with guests and customers, fellow employees, and management. FACTOR 7: PURPOSE OF CONTACTS The purpose of the contracts is to create a satisfied customer so as to encourage a high level of customer returns. FACTOR 8: PHYSICAL DEMANDS Sitting or standing for long periods of time. Bending, stooping, kneeling, repetitive motions. Frequent lifting up to 70 lbs. FACTOR 9: Work Environment Normal lounge and bar environment. MINIMUM QUALIFICATIONS FOR CONSIDERATION: Must have a High School diploma or GED equivalent. Must have good verbal and writing skills, basic math, and cash handling skills. Ability to work any shift, start time, weekends, and holidays. Six months experience working in Beverage Service Industry.
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. Qualifications High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
Overview About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Responsibilities Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS: Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. Qualifications High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS : Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT : May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 19, 2024
Full time
About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at , call or follow us: Facebook: SeminoleHardRockHollywood, Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! Under the direction of the Manager, Assistant Manager(s) and/or Supervisor(s), incumbent serves food and beverage to restaurant guests ensuring a positive dining experience. ESSENTIAL JOB FUNCTIONS : Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Take guest orders, serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service. Adhere to state liquor laws in accordance to TIPS training guidelines. Perform regular running and closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks. Keep server station clean at all times. Adhere to beverage control procedures. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations. Promote positive guest/employee relations. Perform other assignments as assigned. High School Diploma or equivalent is preferred with a minimum of one (1) year serving experience in a high volume casual dining environment. Must be eighteen (18) years of age. WORK ENVIRONMENT : May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
POSITION: Kitchen Utility DEPARTMENT: Food & Beverage REPORTS TO: Executive Chef FLSA STATUS: Non-Exempt- Part Time-Hourly ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of Kitchen Utility in Richmond, Virginia. Under direction of the Executive Chef, the Part Time Dish Washer's primary responsibilities include the following functions in accordance with ASM policies. MAJOR RESPONSIBILITIES: Include the following. Other duties may be assigned. Essential Responsibilities: Sets up and breaks down dish machine, including arms, screens, and baskets. Clean the pulpier machine at the end of the evening shift. Cleans and polishes' machines thoroughly including removing any paper and hosing down interior. Checks machine to ensure it is operating correctly and reports any defects immediately. Washes and stores in their proper place all dishes, trays, utensils, cups and small equipment for the department. Checks water temperature during dishwashing operation to ensure proper temperature. Removes trash from dish room and places in proper dumpsters and areas. Cleans and sanitize garbage cans and keeps liners in cans clean at all times. Cleans and keeps dish room area neat including detergent storage area and belt line. Keeps all machinery clean, polished and neatly stored. Do necessary pull for each event. (A pull sheet generated by the Banquet Manager will provide when pulls are necessary) Cleans dishes, glassware, pots, pans, silverware, silver service and kitchen items including storage racks, floors, walls, dish area and all other items requested. Ensures all PPM levels for sanitizer on dish machine and pot sinks meet specific requirements for health standards. Maintain all drains in kitchen, pantries, bar room, back halls, and any other area within the Food & Beverage Department. Clean and maintain all pantries in the facility. Keep utensil racks, dish storage area, dry storage area, mop room, banquet area, dish closet, garbage cans, glassware, storage areas, bake ware storage areas, and any other storage areas from kitchen wares clean and orderly Maintain kitchen and all food service area floors, drains, and garbage as directed by the Executive Chef. Assist in plating of food product, loading hot boxes, and the moving of food product from kitchen to function area. Supervisory Responsibilities Not Applicable Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school graduate or equivalent Six months experience in high volume dish room Skills and Abilities Ability to communicate verbally and in writing in the primary language used in the workplace. Bi-lingual a plus. Ability to handle high pressure environments with skill. Ability to work and manage staff in noisy and high temperature situations (when dish machine is operating). Computer Skills Not Applicable Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Must be able to bend, stoop, lift, and carry bulky equipment weighing up to one hundred pounds on a regular basis. Must be able to stand and walk for long periods of time to and from function areas and kitchen facilities. Must be able to push or pull heavy food storage units. Must be able to off load pallets of food and beverages. High heat and steam in the dish room Long hours standing High noise level Hours of Work & Travel Requirements Hours are irregular and based on the needs of the client. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Recruiter- Tanya Eason ASM Global-Altria Theater and Dominion Energy Center 600 E Grace Street Richmond, VA 23219 Applicants that need reasonable accommodations to complete the application process may contact . ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.
May 19, 2024
Full time
POSITION: Kitchen Utility DEPARTMENT: Food & Beverage REPORTS TO: Executive Chef FLSA STATUS: Non-Exempt- Part Time-Hourly ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of Kitchen Utility in Richmond, Virginia. Under direction of the Executive Chef, the Part Time Dish Washer's primary responsibilities include the following functions in accordance with ASM policies. MAJOR RESPONSIBILITIES: Include the following. Other duties may be assigned. Essential Responsibilities: Sets up and breaks down dish machine, including arms, screens, and baskets. Clean the pulpier machine at the end of the evening shift. Cleans and polishes' machines thoroughly including removing any paper and hosing down interior. Checks machine to ensure it is operating correctly and reports any defects immediately. Washes and stores in their proper place all dishes, trays, utensils, cups and small equipment for the department. Checks water temperature during dishwashing operation to ensure proper temperature. Removes trash from dish room and places in proper dumpsters and areas. Cleans and sanitize garbage cans and keeps liners in cans clean at all times. Cleans and keeps dish room area neat including detergent storage area and belt line. Keeps all machinery clean, polished and neatly stored. Do necessary pull for each event. (A pull sheet generated by the Banquet Manager will provide when pulls are necessary) Cleans dishes, glassware, pots, pans, silverware, silver service and kitchen items including storage racks, floors, walls, dish area and all other items requested. Ensures all PPM levels for sanitizer on dish machine and pot sinks meet specific requirements for health standards. Maintain all drains in kitchen, pantries, bar room, back halls, and any other area within the Food & Beverage Department. Clean and maintain all pantries in the facility. Keep utensil racks, dish storage area, dry storage area, mop room, banquet area, dish closet, garbage cans, glassware, storage areas, bake ware storage areas, and any other storage areas from kitchen wares clean and orderly Maintain kitchen and all food service area floors, drains, and garbage as directed by the Executive Chef. Assist in plating of food product, loading hot boxes, and the moving of food product from kitchen to function area. Supervisory Responsibilities Not Applicable Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school graduate or equivalent Six months experience in high volume dish room Skills and Abilities Ability to communicate verbally and in writing in the primary language used in the workplace. Bi-lingual a plus. Ability to handle high pressure environments with skill. Ability to work and manage staff in noisy and high temperature situations (when dish machine is operating). Computer Skills Not Applicable Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Must be able to bend, stoop, lift, and carry bulky equipment weighing up to one hundred pounds on a regular basis. Must be able to stand and walk for long periods of time to and from function areas and kitchen facilities. Must be able to push or pull heavy food storage units. Must be able to off load pallets of food and beverages. High heat and steam in the dish room Long hours standing High noise level Hours of Work & Travel Requirements Hours are irregular and based on the needs of the client. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Recruiter- Tanya Eason ASM Global-Altria Theater and Dominion Energy Center 600 E Grace Street Richmond, VA 23219 Applicants that need reasonable accommodations to complete the application process may contact . ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.