Surveillance Operator Broken Bow Casino Pay Rate: $19.30 (Hourly) Schedule: Thursday-Monday (11p.m.-7a.m.) Weekly Earned Wage Access is an option for this position Job Summary: You will observe all areas Casino operations using video and audio technologies, perform multiple reviews for Tribal Police and Casino Departments along with compiling accurate reports on incidents occurring on Casino property. You will report to the Surveillance Shift Manager or Lead. Primary Tasks: + You will observe all areas of operations in the casino using digital video surveillance (CCTV) equipment. + Conduct routine observations focused on funds-handling operational areas to determine if breaks in established casino procedures have occurred. + Perform multiple casino department video reviews to determine breaks in procedure along with documenting any found irregularities or deviations of established processes. Document suspicious activity by using PC applications such as Microsoft or CIP reporting software. + Review video as requested by Casino Management, Safety, Security, Tribal Police, and provides incident documentation. May also assist Security or Tribal Police with internal investigations relating to sensitive security issues. + You will compile different reports focusing on accuracy, also ensuring all paperwork is error free and completed promptly. + Remain current on and have comprehensive knowledge of surveillance and casino department MICS, TICS, and SICS and department Procedures and protects the confidential nature of casino department observations, recorded video and surveillance activities. + Ensure that videos are references and archived for potential future use. + If needed, will record video incidents to CD's/DVD's and prepare incident documentation for distribution to multiple approved Choctaw Nation Departments. + May testify in court. + Perform other responsibilities as may be assigned. Required Education and experience: + High School Diploma or GED required. + General computer/keyboarding skills. + Work freely and communicate adequately both orally and in writing. + Work nights and weekends. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits + Free gym membership + Free access to employee health clinic + Free lunch for casino & resort associates + Earned wages access once per week for hourly associates + Pet insurance + Paid vacation / sick time + Medical / Dental / Vision + 401(K) with company match + College tuition reimbursement + Short-term disability, long-term disability, and family leave + Employee assistance program + Employee prescription program + CNO Paid Life Insurance + Teladoc + On Site Dental Clinics (Jet Dental) + On Site Mammogram Services + Free diabetes and hypertension monitoring benefit (Livongo) + Accolade- Concierge Benefits Program + Wellness Program that equals savings on health insurance cost (Virgin Pulse) + Maternity Care Program + Plus, many more! + (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: + Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS + Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. + Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 9277 Job Category: Gaming Posting Date: 05/07/2024, 4:55 PM Job Schedule: Full time Job Shift: Night Shift On-Site/Remote: On-Site
May 11, 2024
Full time
Surveillance Operator Broken Bow Casino Pay Rate: $19.30 (Hourly) Schedule: Thursday-Monday (11p.m.-7a.m.) Weekly Earned Wage Access is an option for this position Job Summary: You will observe all areas Casino operations using video and audio technologies, perform multiple reviews for Tribal Police and Casino Departments along with compiling accurate reports on incidents occurring on Casino property. You will report to the Surveillance Shift Manager or Lead. Primary Tasks: + You will observe all areas of operations in the casino using digital video surveillance (CCTV) equipment. + Conduct routine observations focused on funds-handling operational areas to determine if breaks in established casino procedures have occurred. + Perform multiple casino department video reviews to determine breaks in procedure along with documenting any found irregularities or deviations of established processes. Document suspicious activity by using PC applications such as Microsoft or CIP reporting software. + Review video as requested by Casino Management, Safety, Security, Tribal Police, and provides incident documentation. May also assist Security or Tribal Police with internal investigations relating to sensitive security issues. + You will compile different reports focusing on accuracy, also ensuring all paperwork is error free and completed promptly. + Remain current on and have comprehensive knowledge of surveillance and casino department MICS, TICS, and SICS and department Procedures and protects the confidential nature of casino department observations, recorded video and surveillance activities. + Ensure that videos are references and archived for potential future use. + If needed, will record video incidents to CD's/DVD's and prepare incident documentation for distribution to multiple approved Choctaw Nation Departments. + May testify in court. + Perform other responsibilities as may be assigned. Required Education and experience: + High School Diploma or GED required. + General computer/keyboarding skills. + Work freely and communicate adequately both orally and in writing. + Work nights and weekends. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity. Benefits + Free gym membership + Free access to employee health clinic + Free lunch for casino & resort associates + Earned wages access once per week for hourly associates + Pet insurance + Paid vacation / sick time + Medical / Dental / Vision + 401(K) with company match + College tuition reimbursement + Short-term disability, long-term disability, and family leave + Employee assistance program + Employee prescription program + CNO Paid Life Insurance + Teladoc + On Site Dental Clinics (Jet Dental) + On Site Mammogram Services + Free diabetes and hypertension monitoring benefit (Livongo) + Accolade- Concierge Benefits Program + Wellness Program that equals savings on health insurance cost (Virgin Pulse) + Maternity Care Program + Plus, many more! + (Benefits provided by the Choctaw Nation are based on employment classification) CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions: + Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS + Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category. + Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates. Job Identification: 9277 Job Category: Gaming Posting Date: 05/07/2024, 4:55 PM Job Schedule: Full time Job Shift: Night Shift On-Site/Remote: On-Site
The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: It is the responsibility of the Surveillance Operator to protect the integrity of all table games, sports book, slots, count rooms, cage, keno, cashiers, and other related areas. Video document all irregularities/deviations from normal activities and alert Supervisors when any irregularities or deviations occur. THE STARTING RATE: $22.00 an hour THE DAY-TO-DAY: Maintains strict confidentiality for the company when conducting observations and investigations Operates Close Circuit Television (CCTV)/digital recording programs to conduct surveillance Uses computer and associated hardware to complete documentation Writes and prepares daily reports and logs Reviews video and documents specific slot and table game jackpots, guest complaints, and variances in all departments Conducts routine surveillance filming, reviews videos, and completes documentation to detect suspicious activity throughout casino and gaming areas Maintains evidence by saving video files Monitors Table Games, Casino Cage, Soft Count, and Slot areas and personnel as well as employees off the casino floor Testifies in court as a representative for the company as necessary Interfaces with departments throughout the property Cooperates with the DGE and other outside agencies Attends all company sponsored training classes Remains current of all activities that threaten the security of Borgata hotel and casino. Monitors assigned areas on a continuous basis to ensure complete coverage. MINIMUM REQUIREMENTS: High School diploma or equivalent One (1) year of relevant experience KNOWLEDGE, SKILLS, AND ABILITIES: Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures Knowledge of advantage play systems and cheating methods Detailed knowledge of local gaming regulations Proficient in basic math without use of a calculator Ability to distinguish colors Professional appearance and demeanor. Excellent telephone etiquette and communication skills Excellent customer service skills Basic working knowledge of various computer technology and software to include Microsoft Office applications Effectively communicate in English, in both written and oral forms. WORK SCHEDULE/HOURS: 40-hour weekly schedule with possibility of overtime as needed by the department Shift assignment/days off are as needed by the department This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to JOIN THE SHOW? Apply today!
May 09, 2024
Full time
The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: It is the responsibility of the Surveillance Operator to protect the integrity of all table games, sports book, slots, count rooms, cage, keno, cashiers, and other related areas. Video document all irregularities/deviations from normal activities and alert Supervisors when any irregularities or deviations occur. THE STARTING RATE: $22.00 an hour THE DAY-TO-DAY: Maintains strict confidentiality for the company when conducting observations and investigations Operates Close Circuit Television (CCTV)/digital recording programs to conduct surveillance Uses computer and associated hardware to complete documentation Writes and prepares daily reports and logs Reviews video and documents specific slot and table game jackpots, guest complaints, and variances in all departments Conducts routine surveillance filming, reviews videos, and completes documentation to detect suspicious activity throughout casino and gaming areas Maintains evidence by saving video files Monitors Table Games, Casino Cage, Soft Count, and Slot areas and personnel as well as employees off the casino floor Testifies in court as a representative for the company as necessary Interfaces with departments throughout the property Cooperates with the DGE and other outside agencies Attends all company sponsored training classes Remains current of all activities that threaten the security of Borgata hotel and casino. Monitors assigned areas on a continuous basis to ensure complete coverage. MINIMUM REQUIREMENTS: High School diploma or equivalent One (1) year of relevant experience KNOWLEDGE, SKILLS, AND ABILITIES: Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures Knowledge of advantage play systems and cheating methods Detailed knowledge of local gaming regulations Proficient in basic math without use of a calculator Ability to distinguish colors Professional appearance and demeanor. Excellent telephone etiquette and communication skills Excellent customer service skills Basic working knowledge of various computer technology and software to include Microsoft Office applications Effectively communicate in English, in both written and oral forms. WORK SCHEDULE/HOURS: 40-hour weekly schedule with possibility of overtime as needed by the department Shift assignment/days off are as needed by the department This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to JOIN THE SHOW? Apply today!
JOB DUTIES AND RESPONSIBILITIES: Responds to calls requesting the need for surveillance coverage Knowledge of computer software including Microsoft Operating Systems Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes Responsible for completing annual Anti-Money Laundering/Title 31 training The detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data. Conducts digital video reviews as assigned. Documents equipment malfunctions Responsible for accurate and efficient operation of procedures within designated department Any other assigned duties and responsibilities DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS: High School Diploma or GED equivalent required Previous experience in casino surveillance preferred Must be able to receive and maintain all required certification Must complete all required company training GAMBLING PROBLEM?CALL 1-800-GAMBLER (1-)
May 08, 2024
Full time
JOB DUTIES AND RESPONSIBILITIES: Responds to calls requesting the need for surveillance coverage Knowledge of computer software including Microsoft Operating Systems Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes Responsible for completing annual Anti-Money Laundering/Title 31 training The detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data. Conducts digital video reviews as assigned. Documents equipment malfunctions Responsible for accurate and efficient operation of procedures within designated department Any other assigned duties and responsibilities DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS: High School Diploma or GED equivalent required Previous experience in casino surveillance preferred Must be able to receive and maintain all required certification Must complete all required company training GAMBLING PROBLEM?CALL 1-800-GAMBLER (1-)
JOB DUTIES AND RESPONSIBILITIES: Responds to calls requesting the need for surveillance coverage Knowledge of computer software including Microsoft Operating Systems Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes Responsible for completing annual Anti-Money Laundering/Title 31 training The detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data. Conducts digital video reviews as assigned. Documents equipment malfunctions Responsible for accurate and efficient operation of procedures within designated department Any other assigned duties and responsibilities DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS: High School Diploma or GED equivalent required Previous experience in casino surveillance preferred Must be able to receive and maintain all required certification Must complete all required company training GAMBLING PROBLEM? CALL 1-800-GAMBLER (1-)
May 01, 2024
Full time
JOB DUTIES AND RESPONSIBILITIES: Responds to calls requesting the need for surveillance coverage Knowledge of computer software including Microsoft Operating Systems Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes Responsible for completing annual Anti-Money Laundering/Title 31 training The detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a. Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data. Conducts digital video reviews as assigned. Documents equipment malfunctions Responsible for accurate and efficient operation of procedures within designated department Any other assigned duties and responsibilities DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS: High School Diploma or GED equivalent required Previous experience in casino surveillance preferred Must be able to receive and maintain all required certification Must complete all required company training GAMBLING PROBLEM? CALL 1-800-GAMBLER (1-)