Delta Hotels by Marriott Seattle Everett
Everett, Washington
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
May 20, 2024
Full time
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
We are seeking an experienced and motivated District Manager to join our Atlanta team! This is a Full-time exempt position, employee must be available on nights and weekends. Must have a valid drivers license and insurance, personal vehicle for transportation, and a clean driving record. Quarterly Bonus Package Compensation and Benefits: 65-75k/year depending on experience, bonus program, paid time off, plus full benefits and 401k after 1 year of employment Location: Field Employee- Hybrid (Work from Home and Assigned Field Locations) Atlanta GA Area Experience: 3+ years experience leading 5+ Units with drive-thrus, restaurant turnaround experience preferred Language: English (required), Spanish (bilingual preferred) Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: Oversee & Develop General Managers within assigned region Drive area sales performance and profit by providing support and operational expertise. Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively. Enforce and follow all labor laws and company policies (federal, state and local). Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals. Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability. Increase sales by teaching, training, and coaching teams to provide outstanding service. Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions. Ensure a bench of high performing players through the effective execution of all training and development programs. Participate in self-development processes for company leadership. Schedule and conduct development area classes, keep the conversation going through coaching and mentorship. Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks. Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe. Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards. Maintain and improve financial controls by providing support and guidance to the General Managers. Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand. Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business. Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues. Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule. Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes. Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues. Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving. Other related duties as assigned Education and/or Work Experience Requirements: Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Must be ServSafe certified High school diploma or equivalent and demonstrated 3+ years above store restaurant management in operations Excellent verbal and written communication skills Sound decision making and problem solving Desire for personal and professional growth Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team Ability to interview, hire, and train employees Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty Proven success of building and cultivating strong positive working relationships Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The Area Director must be available during operating hours which includes nights, weekends, and holidays. Must hold current driver's license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis Must be able to lift and carry up to 25 lbs Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Frequently required to sit for periods of time working with a computer screen/monitor. Equal Employment Opportunity Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources E: Compensation details: 0 Yearly Salary PI5f4250e8e1c1-5174
May 26, 2024
Full time
We are seeking an experienced and motivated District Manager to join our Atlanta team! This is a Full-time exempt position, employee must be available on nights and weekends. Must have a valid drivers license and insurance, personal vehicle for transportation, and a clean driving record. Quarterly Bonus Package Compensation and Benefits: 65-75k/year depending on experience, bonus program, paid time off, plus full benefits and 401k after 1 year of employment Location: Field Employee- Hybrid (Work from Home and Assigned Field Locations) Atlanta GA Area Experience: 3+ years experience leading 5+ Units with drive-thrus, restaurant turnaround experience preferred Language: English (required), Spanish (bilingual preferred) Purpose: The District Manager is responsible for supervising assigned General Managers and company restaurants. They work with the restaurant management teams to improve restaurant operations, sales, profits, and people development to attain guest satisfaction. The District Manager ensures that all activities are consistent with and supportive of the company values and policies and makes an effort to build a respectful and positive culture within their area and stores. Essential Duties and Responsibilities: Oversee & Develop General Managers within assigned region Drive area sales performance and profit by providing support and operational expertise. Ensure restaurants are 100% staffed at all levels with quality, friendly teams who are scheduled effectively. Enforce and follow all labor laws and company policies (federal, state and local). Ensure the profitability of restaurants by reviewing all weekly and period end paperwork, making sure all controls are in place and all reported numbers are accurate. Provide course correction for items outside the stated goals. Lead by example and demonstrate enthusiasm, a positive mental attitude, and commitment to company objectives. Motivate your teams to perform at the highest level of their ability. Increase sales by teaching, training, and coaching teams to provide outstanding service. Regularly connect with management teams to identify and develop future leaders and their management skills. This consistent and informal review process helps continue company growth and strengthens the area bench through internal promotions. Ensure a bench of high performing players through the effective execution of all training and development programs. Participate in self-development processes for company leadership. Schedule and conduct development area classes, keep the conversation going through coaching and mentorship. Observe the teams during peak periods to make sure all restaurants are operating at a high level, providing immediate coaching and direction to address any gaps in service or bottlenecks. Ensure the proper rollout of new LTO/marketing initiatives to include ensuring the completion of team/mgmt LTO training and the completion of all unit program verifications/check-ins during the required timeframe. Set an example by maintaining an excellent working knowledge/high level of proficiency in the performance of all phases of restaurant operations. Supervise in accordance with established performance and operating standards. Maintain and improve financial controls by providing support and guidance to the General Managers. Conduct Daily Business Reviews on every restaurant - call or visit the Manager on Duty in restaurants that have exceptions to teach and coach Conduct Weekly/Quarterly audits as directed. Audit inventory at every restaurant minimum once per quarter. Ensure proper inventory levels are on-hand. Communicate effectively and quickly by phone and email to leadership with responses on all aspects of business. Communicate and enforce Company policies, procedures, and new initiatives according to company standards. Abide by and enforce all compliance standards, federal, state, and local laws. Follow up on all outstanding issues within a reasonable time frame, communicating any barriers for resolution or issues. Hold team accountable for maintaining standards and communicate clear expectations of work performance. Utilize coaching, written warnings, and performance improvement plans as needed. Oversee and process all formal reviews according to the performance review schedule. Work in conjunction with Mosaic Corporate Team to resolve needs, issues, and milestones in decision making processes. Immediately report and respond to critical issues from outside inspecting sources as needed including but not limited to: Corporate Office, Health Department, Ecosure, OSHA, Fire Marshall, Police, etc. to resolve any issues. Ensure customer complaints are contacted and the issues resolved within 48 hours of receiving. Other related duties as assigned Education and/or Work Experience Requirements: Technology Skills including but not limited to: POS back office, MS Word, Excel, Scanning Must be ServSafe certified High school diploma or equivalent and demonstrated 3+ years above store restaurant management in operations Excellent verbal and written communication skills Sound decision making and problem solving Desire for personal and professional growth Demonstrated restaurant operations experience and ability to lead and develop a high performing restaurant team Ability to interview, hire, and train employees Demonstrated ability to effectively drive sales, profits, and initiatives to increase brand loyalty Proven success of building and cultivating strong positive working relationships Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with company policies and procedures, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular and punctual attendance and flexible availability to support a restaurant on short notice. The Area Director must be available during operating hours which includes nights, weekends, and holidays. Must hold current driver's license and insurance that covers the employee while driving for work. Must be able to physically drive own vehicle to multiple locations in area on a consistent basis Must be able to lift and carry up to 25 lbs Must be able to maintain balance to stand and walk for extended periods of time, up to 8 hours a day in environment with hazards including slippery (wet or icy) floors, sharp equipment, and waist level kitchen hazards including fryers and stove tops Ability to execute frequent repetitive physical motions such as walking, bending, reaching above head, reaching at waist level, reaching below waist, button pushing, for up to 8 hours a day Regularly required to stand, walk, talk and hear. Frequently required to use hand to finger motions, handle or feel objects, reach with arms and hands Frequently required to sit for periods of time working with a computer screen/monitor. Equal Employment Opportunity Mosaic Gold Crown Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, contact: Human Resources E: Compensation details: 0 Yearly Salary PI5f4250e8e1c1-5174
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 20, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 20, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Description: Join us for this incredible opportunity to be part of our team as anIntegrative Wellbeing Coordinator $18/hourly(Part Time;Required availability Sunday, Monday, Tuesday) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more _Exact benefit package is contingent on status_ Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: + Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions + Enter class schedule in Resort Suites and revisions as needed + Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly + Process and post charges in Resort Suites + Assisting with quarterly master schedule development + Assist in maintaining reader board content (daily and weekly) + Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team + Daily and weekly booking of groups in partnership with Sales Team + Daily guest communication and notifications to guests of change of schedules + Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage + Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications: Qualifications - Ideal candidates will possess: + Excellent written and verbal communication skills + Solution oriented mindset, initiative and outlook + Required availability Sunday, Monday, Tuesday + Must be proficient in Word, Excel and Power Point + Minimum 3-5 years experience in a resort administrative position a plus + Strong interest in mindfulness and overall well-being is preferred but not required + Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Primary Location: US-TX-Austin Organization: Miraval Austin Resort and Spa Pay Basis: Hourly Job Level: Part-time Job: Golf and Recreation Req ID: AUS008467 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
May 25, 2024
Full time
Description: Join us for this incredible opportunity to be part of our team as anIntegrative Wellbeing Coordinator $18/hourly(Part Time;Required availability Sunday, Monday, Tuesday) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more _Exact benefit package is contingent on status_ Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: + Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions + Enter class schedule in Resort Suites and revisions as needed + Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly + Process and post charges in Resort Suites + Assisting with quarterly master schedule development + Assist in maintaining reader board content (daily and weekly) + Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team + Daily and weekly booking of groups in partnership with Sales Team + Daily guest communication and notifications to guests of change of schedules + Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage + Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications: Qualifications - Ideal candidates will possess: + Excellent written and verbal communication skills + Solution oriented mindset, initiative and outlook + Required availability Sunday, Monday, Tuesday + Must be proficient in Word, Excel and Power Point + Minimum 3-5 years experience in a resort administrative position a plus + Strong interest in mindfulness and overall well-being is preferred but not required + Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Primary Location: US-TX-Austin Organization: Miraval Austin Resort and Spa Pay Basis: Hourly Job Level: Part-time Job: Golf and Recreation Req ID: AUS008467 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator $18/hourly (Part Time; Required availability Sunday, Monday, Tuesday ) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: • Free room nights, Discounted and Friends & Family Room Rates • Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period • 401K with company match • Generous Paid Time Off policy • Paid Family Bonding Time and Adoption Assistance • Tuition Reimbursement • Free colleague meals during shift • Employee Stock Purchase Plan • Access to resort facilities including spa services, programming, hiking trails and gym • Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office.
May 25, 2024
Full time
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator $18/hourly (Part Time; Required availability Sunday, Monday, Tuesday ) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: • Free room nights, Discounted and Friends & Family Room Rates • Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period • 401K with company match • Generous Paid Time Off policy • Paid Family Bonding Time and Adoption Assistance • Tuition Reimbursement • Free colleague meals during shift • Employee Stock Purchase Plan • Access to resort facilities including spa services, programming, hiking trails and gym • Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office.
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator $18/hourly (Part Time; Required availability Sunday, Monday, Tuesday) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications - Ideal candidates will possess: Excellent written and verbal communication skills Solution oriented mindset, initiative and outlook Required availability Sunday, Monday, Tuesday Must be proficient in Word, Excel and Power Point Minimum 3-5 years experience in a resort administrative position a plus Strong interest in mindfulness and overall well-being is preferred but not required Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
May 25, 2024
Full time
Join us for this incredible opportunity to be part of our team as an Integrative Wellbeing Coordinator $18/hourly (Part Time; Required availability Sunday, Monday, Tuesday) at Miraval Austin Resort and Spa located in Austin, TX. Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America's Best Resort Spa and Texas' Best Resort Spa by World Spa Awards! More than a spa resort, health retreat, or luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving as a catalyst for changing lives and celebrating individuality. We offer excellent benefits: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period 401K with company match Generous Paid Time Off policy Paid Family Bonding Time and Adoption Assistance Tuition Reimbursement Free colleague meals during shift Employee Stock Purchase Plan Access to resort facilities including spa services, programming, hiking trails and gym Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Exact benefit package is contingent on status Job Overview - The primary function of the Integrative Wellbeing Coordinator is to assist the Director of Integrative Wellbeing and the Assistant Director of Integrative Wellbeing with daily functioning of the department, including keeping reports and schedules up to date and accurate. This is primarily an administrative role. Some responsibilities include but are not limited to: Reserving meeting space in our PMS, Resort Suites, for classes, workshops and private sessions Enter class schedule in Resort Suites and revisions as needed Maintain current schedules on all collateral physical and online and appropriate timeframe - daily, weekly, monthly, quarterly Process and post charges in Resort Suites Assisting with quarterly master schedule development Assist in maintaining reader board content (daily and weekly) Serve as the liaison with Reservations Team, Groups/Sales Team and Marketing Team Daily and weekly booking of groups in partnership with Sales Team Daily guest communication and notifications to guests of change of schedules Daily support for the department in all areas - including but not limited to assistance setting up/break down of classes, guest communication, guest tours, printing/posting signage Other responsibilities as assigned LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very low to moderate. The work environment is a shared office. Qualifications - Ideal candidates will possess: Excellent written and verbal communication skills Solution oriented mindset, initiative and outlook Required availability Sunday, Monday, Tuesday Must be proficient in Word, Excel and Power Point Minimum 3-5 years experience in a resort administrative position a plus Strong interest in mindfulness and overall well-being is preferred but not required Must be available to work weekends. As part of the Hyatt and Miraval family, we offer a complete benefits package including: Robust PTO Policy Health, Dental, Vision, and Life Insurance for full-time colleagues. Free parking and colleague meal. Complementary and discount Hyatt nights. Use of facilities, ability to participate in classes, and discounts on Spa services. 401(k) and ESPP. Miraval associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
May 25, 2024
Full time
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
May 23, 2024
Full time
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 23, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Plum Market - 3675 West Maple, Bloomfield Township Mi 48301 Plum Market is an emerging leader in the Food & Beverage industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Food items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts for a better work/life balance. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year's Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 17-20 Hourly Wage PIcf3ff9bbb6-
May 22, 2024
Full time
Plum Market - 3675 West Maple, Bloomfield Township Mi 48301 Plum Market is an emerging leader in the Food & Beverage industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Food items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts for a better work/life balance. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year's Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 17-20 Hourly Wage PIcf3ff9bbb6-
Plum Market is an emerging leader in the Grocery Retail industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Grocery items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts to work with your schedule. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year's Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 16-18 Hourly Wage PIb7438b401a84-5591
May 22, 2024
Full time
Plum Market is an emerging leader in the Grocery Retail industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Grocery items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts to work with your schedule. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year's Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 16-18 Hourly Wage PIb7438b401a84-5591
Job Description Job Description Plum Market 3675 West Maple, Bloomfield Township Mi 48301 Plum Market is an emerging leader in the Food & Beverage industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Food items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts for a better work/life balance. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year s Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 17-20 Hourly Wage PI1b50e5fbd5-
May 22, 2024
Full time
Job Description Job Description Plum Market 3675 West Maple, Bloomfield Township Mi 48301 Plum Market is an emerging leader in the Food & Beverage industry. We are committed to stocking the very best selections of All Natural, Organic, Local, and Specialty Food items. Our Team Members are passionate about delivering the highest quality food, beverage, and grocery essentials to our Customers, helping them achieve a better lifestyle. We make our Team Members and our Customers our top priority by delivering the best possible Customer retail experience. Our Plum Market Grocery Stores are a reflection of the very communities we serve. From our Team Members to our Customers, local vendors and product selection, we are proud of the inclusive culture in which we thrive, and strive to promote at Plum Market. If you share our enthusiasm, please apply to see how you may fit in. Benefits of working at Plum Market: Full time & Part time positions available. We can offer a variety of retail shifts for a better work/life balance. You can learn about great food and grow your passion at the same time. We provide training resources and support. Paid time and a half for working any of these five federally recognized holidays: New Year s Day, Labor Day, Fourth of July, Memorial Day and Thanksgiving. Promotional opportunities. We are a growing company and you can grow with us! Variety of medical, dental, and vision benefits to cover you and/or your family. 401k with company match after a 6 month waiting period. 20% off Team Member Discount. 50% off Team Member Lunch Discount. Plum Market offers a desirable and rewarding place to work. Description: The Production Chef is responsible for providing exceptional Customer Service. They will be responsible for the daily execution and maintenance all Kitchen revenue areas. They must use solid cooking fundamentals and techniques and adhere to all sanitation guidelines. Who you are: You are a passionate cook and wish to continuously learn and grow your capabilities. You model and provide exceptional Customer Service. You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard. You love a challenge and the satisfaction that comes from meeting it. You inspire people to want to be their best selves. You have a love for all natural, organic and specialty products. You have an eye for detail and enjoy merchandising. What you will bring: Passion for Customer Service. Self-motivation. Detail oriented nature. Able to work a variety of shifts including nights, weekends and holidays. Excellent verbal and written communication skills. Able to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted. What you will do: Give exceptional Service to our Customers. Cook. Create. Execute. Teach. Learn. Follow up. Help other Team Members in the Prepared Foods Department. Communicate effectively with Customer, Team Members, Store Leadership and Director Group. Adhere to all Plum Market policies and standard operating procedures. Compensation details: 17-20 Hourly Wage PI1b50e5fbd5-
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
May 20, 2024
Full time
JOB SUMMARY Opening and/or closing units, JOB DESCRIPTION Assignment Details: School/Division Finance and Administration Department Name Dining Services Job Title Dining Supervisor Job Description The Dining Services Supervisor is focused on the day-to-day operations of the Dining Services units. This position is responsible for running shifts; including opening and closing; for various units. With a focus on professional development, this position supervises and trains 25+ union employees at any given time as well as Brown University student workers, college interns from local universities, and temporary employees through a variety of temporary workforce groups. The successful candidate will oversee the daily administrative and operations task focusing on sanitation and safety. The Dining Services Supervisor reports directly to the Assistant Director of their respective area to provide high-quality service to customers. Oversee all aspects of operations, ensuring excellent service to customers. Ensure that units are opened and closed on schedule and that all menu items are available throughout. Ensure that food is prepared, displayed and maintained in a proper and aesthetically-pleasing manner throughout the period of service; Oversee cash and inventory control, and security of facilities. Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves; Verify accuracy of banks and impress funds; check accuracy of deposits; manage cash flow, including ordering and issuing of change, according to dept. standards; Monitor cashiers and ensure that they accurately ring up sales; maintain inventory files; accurately tally and record inventory levels and transfer information appropriately; Management and Leadership - 35% Maintain high-quality standards and service - 35% How many positions? 1 Work Location: Location of Position: If Remote, please specify address: 1 Bannister St. Providence, RI 02912 Parking: onstreet, first come first serve - Free spots around the University Position Classification: Onsite, Hybrid and Remote Onsite 100% of the time Additional Important Details: Is this a new role or a backfill? Backfill to cover outages What is the reason/justification for this need? Supervisors are out What is the estimated duration for this business need? 4 to 8 weeks FLSA: exempt or non-exempt? Exempt What is the desired Start Date? As soon as possible What is the expected End Date? 4 to 8 weeks from hire date until Commencement Can be rehired in the fall What are the daily hours (schedule) for this role? (i.e.: 9-5, 8-5)? If part time/per diem, please specify approximately how many hours. Hours are flexible and would include weekends. AM and/or PM shifts. 1st Day Report to and/or Orientation Information. Will determine once hired Job Requirements: Type of experience needed? Experience in leading and supervising staff. Experience with high-end, fine-dining restaurants Number of years of experience needed? 2-3 years supervising staff Minimum education requirement? High School Diploma or GED acceptable. Job Responsibilities: Are there any specific tools the resource will need to know how to use? TIPS Certification, Bar experience What is the ideal personality for someone in this role? Great customer service skills; personable, friendly, professional, loyal, respectful and ability to get along with a diversified team. Provide the TOP 3 must have skills? 1. TIPS Certification, Bar experience 2. Ability to take, follow and give directions. 3. Ability to manage conflict when it arises in the workplace Which skills are nice to haves ? Computer skills, Google docs, send and receive emails, team oriented, Any Additional Information? Education and Experience Minimum two years of supervisory experience in a food service environment, and Associates degree in HRI or a related discipline, or equivalent combination of education and professional experience. Effective communication skills Valid driver s license and a clean recent driving record required Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred Experience with POS system Culinary knowledge and/or experience RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire Interviews will be in person Must dress business professional for the position.
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 20, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details