Delta Hotels by Marriott Seattle Everett
Everett, Washington
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
May 14, 2024
Full time
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 16, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well. Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services. Suggestively sell menus, which meet the clients' needs and maximize revenues. Welcome group contact upon arrival at function and ensure guest satisfaction. Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking. Actively solicit and book business following hotel standards. Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings. Keep abreast of current market trends and research competitors. Project a professional image of the hotel. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs. Responsibilities Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders. Qualifications High school graduate or equivalent; college degree in hospitality management or business preferred. Minimum 1-year prior experience in Sales, Catering or Convention Services. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to speak effectively before groups of customers or employees of organization. Bilingual English / Spanish a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Familiarity with Sales and Marketing tools. Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment. Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders. Previous training in the hospitality industry, food service or the culinary fields. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIc553cb084cc2-9066
May 15, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIc553cb084cc2-9066
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 15, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
May 14, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
May 14, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Area Director Fast Growing Full Service - bar and scratch kitchen Richmond, Virginia, local in-State markets $120,000 - $150,000 compensation Profit share incentives Average annual sales in excess of $5M Our company is an industry leader searching for a passionate Area Director who is an outstanding motivator to become part of our family! Are you interested in a fun filled new Area Director position jam packed with opportunity? Apply Immediately! Privately owned company with rapid growth. Oversee local Virginia markets, Richmond, Chesapeake, Fredericksburg and Charlottesville. We believe you can taste the difference when simple, quality ingredients are used. We are passionate about serving awesome food great tasting, high quality ingredients, made just right with the highest standards in food safety. Title of Position: Area Director We are looking for the right fit as an Area Director for our company. The person in this position will be in charge of these daily duties: setting sales targets, maximizing sales and providing your team with a stimulating and supportive atmosphere. The Area Director will be responsible for maintaining and increasing standards of customer service and also controlling the training and development of your staff. This is a stimulating job where you act as a role model, take full operational responsibility for your specific product lines and share the credit for a job well done. The Area Director must have fantastic leadership skills as youll need to be capable of inspiring and motivating many individuals. Benefits: Health Insurance Dental Insurance 401 K Paid Vacation Car allowance/expenses Qualifications: The Area Director must multi-unit management experience of at least three years A passion for mentoring and developing others is a must for the Area Director A solid track record in achieving financial results is a must for the Area Director The Area Director must be extremely guest orientated with the highest degree of honesty and integrity The Area Director should make themselves available to the restaurant at all times Apply Now-Area Director located in Richmond, Virginia If you would like to be considered for this position, submit your resume today to Presented by Tom Bull with Gecko Hospitality Resumes will be treated confidentially.
May 10, 2024
Area Director Fast Growing Full Service - bar and scratch kitchen Richmond, Virginia, local in-State markets $120,000 - $150,000 compensation Profit share incentives Average annual sales in excess of $5M Our company is an industry leader searching for a passionate Area Director who is an outstanding motivator to become part of our family! Are you interested in a fun filled new Area Director position jam packed with opportunity? Apply Immediately! Privately owned company with rapid growth. Oversee local Virginia markets, Richmond, Chesapeake, Fredericksburg and Charlottesville. We believe you can taste the difference when simple, quality ingredients are used. We are passionate about serving awesome food great tasting, high quality ingredients, made just right with the highest standards in food safety. Title of Position: Area Director We are looking for the right fit as an Area Director for our company. The person in this position will be in charge of these daily duties: setting sales targets, maximizing sales and providing your team with a stimulating and supportive atmosphere. The Area Director will be responsible for maintaining and increasing standards of customer service and also controlling the training and development of your staff. This is a stimulating job where you act as a role model, take full operational responsibility for your specific product lines and share the credit for a job well done. The Area Director must have fantastic leadership skills as youll need to be capable of inspiring and motivating many individuals. Benefits: Health Insurance Dental Insurance 401 K Paid Vacation Car allowance/expenses Qualifications: The Area Director must multi-unit management experience of at least three years A passion for mentoring and developing others is a must for the Area Director A solid track record in achieving financial results is a must for the Area Director The Area Director must be extremely guest orientated with the highest degree of honesty and integrity The Area Director should make themselves available to the restaurant at all times Apply Now-Area Director located in Richmond, Virginia If you would like to be considered for this position, submit your resume today to Presented by Tom Bull with Gecko Hospitality Resumes will be treated confidentially.
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI4dc7d50cb1-
May 09, 2024
Full time
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI4dc7d50cb1-
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIe5c67845c0c3-9064
May 09, 2024
Full time
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIe5c67845c0c3-9064
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI296a233bba30-9066
May 09, 2024
Full time
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI296a233bba30-9066
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 09, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
May 09, 2024
Full time
Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We've combined the spirit of O ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcomed. Here, you'll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact? As a Spa & Merchandise Director, you will have key responsibilities for advising the operations in both the Laniwai Spa and Merchandise areas within the resort. The right person for this role will be a leader capable of building cohesive and motivated teams, provide strategic leadership and drive operational excellence and efficiencies across the two lines of businesses. You will lead operational budgets and inventory; implement and improve current marketing programs. Must also be able to maintain the highest possible standards of preparedness in order to provide the friendliest, most accommodating first impression in exceeding the guests and cast members expectations. This Full-time position reports to the General Manager and will be working onsite at our breathtaking Aulani resort on the island of Oahu, Hawaii. What will you do? Build, mentor and lead teams of leaders responsible for guest interactions, experience expectations and provide overall support within the Spa and Merchandise lines of businesses. Build and share operational goals, performance standards and metrics to accurately align with the Company's Mission, Vision and Values As part of the Executive Committee Team, provide subject matter expertise and vision into strategic operating plans about innovation and continuous improvements. Offer and sell concepts and ideas to management, peers, and employees. Build, implement and/or improve spa marketing programs/groups, through Sales and Marketing Department Lead all aspects of and handle all financial profit and operating expenses, including revenue generation, cost containment, and resource optimization for the business Actively engaging to the preparation of the annual operating and capital plan Maintain a good working relationship with guests, groups, personnel from other departments and senior management. Champion a positive environment that builds community and trust by supporting the delivery of the Five Keys Basics and modeling the Disney Leader basics. Serve as a leader who guides and instills phenomenal service excellence in all employees. Here's what you'll need to be successful in this role: 5+ years of experience in Spa and Merchandise/Retail Management with a consistent track record of leading large teams up to 100 employees In-depth knowledge of Spa Operations and Development, Health, Fitness, Wellness or related fields and Spa/Fitness licensing requirements Validated knowledge and passion in providing excellent Retail Guest Experiences Validated strong negotiating, mentoring, influencing, organizational, planning and partnership skills Proven track record to encourage and drive passion and team partnerships commitment to excellence It would be a plus if you also have these skills and education: Extensive resort and hospitality experience. 2 years of spa pre-opening experience, including experience in the design and construction process. Strong customer service orientation and skills. Strong budgetary, projections, and cost control skills. Clear, concise written and verbal communication skills. Excellent time management organization skills Professional work experience in the local market Advanced degree, preferably in a relevant field of Hotel, Spa Management, Hospitality, Retail, which will assist the candidate in the job functions Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $135,000 to $181,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 09, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 05, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 03, 2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 02, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities: Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications: Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Job Type: Full-time Pay: Starting at $75,000 with 15% bonus. Salary based on experience. Work Location : In person Benefits: Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description About this role: We are looking for a talented product management professional to join the Epsilon product management team in the role of Sr. Director of Product Management, Vertical Solutions, Dining and Restaurants. In this role, you will be responsible for developing and executing product and growth strategies for advertising and marketing technology products that serve iconic dining and restaurant brands. To do this, you need to be experienced in conducting market analysis, using client insights, and understanding industry and technology trends to develop products and solutions that are valued by our clients. Strong analytical, collaboration, and communication skills are essential as you work closely with other product managers, sales leaders, and senior executives internally and externally. Responsibilities will include: Act as vertical advocate and play the primary role in defining and driving the vision, roadmap, and business strategy for the Dining and Restaurant vertical. Collaborate with key stakeholders to set go-to-market priorities, product adoption goals, and track revenue growth or other key performance indicators. Synthesize market feedback to find revenue growth opportunities and competitive threats. Define client challenges, size opportunities, and prioritize initiatives for the emerging verticals that are differentiated, scalable, and repeatable. Report progress against established goals to senior management. Proactively implement adjustments to plans when they start to go off track. Train cross-functional teams on the "what, why and how" of the Dining and Restaurant solutions so the teams to understand, embrace and evangelize the vertical solutions. Work with marketing and sales to drive vertical customization of product positioning, case studies and marketing collateral that clearly articulates Epsilon's unique market differentiation. Support the sales team by taking part in client conversations and new business pitches. Ideal candidate would have the following qualifications: 10+ years of experience in product management, digital marketing, and/or consulting with 4+ years of product management experience with AdTech or MarTech solutions. Direct, relevant industry experience with Dining and Restaurants Owned a product or solution from introduction through launch and into maturity. Experience effectively influencing stakeholders and driving resolutions. Strong communication, persuasion, and presentation skills. BA/BS degree. Advanced degree and/or MBA desirable. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF227289N
May 01, 2024
Full time
Job Description About this role: We are looking for a talented product management professional to join the Epsilon product management team in the role of Sr. Director of Product Management, Vertical Solutions, Dining and Restaurants. In this role, you will be responsible for developing and executing product and growth strategies for advertising and marketing technology products that serve iconic dining and restaurant brands. To do this, you need to be experienced in conducting market analysis, using client insights, and understanding industry and technology trends to develop products and solutions that are valued by our clients. Strong analytical, collaboration, and communication skills are essential as you work closely with other product managers, sales leaders, and senior executives internally and externally. Responsibilities will include: Act as vertical advocate and play the primary role in defining and driving the vision, roadmap, and business strategy for the Dining and Restaurant vertical. Collaborate with key stakeholders to set go-to-market priorities, product adoption goals, and track revenue growth or other key performance indicators. Synthesize market feedback to find revenue growth opportunities and competitive threats. Define client challenges, size opportunities, and prioritize initiatives for the emerging verticals that are differentiated, scalable, and repeatable. Report progress against established goals to senior management. Proactively implement adjustments to plans when they start to go off track. Train cross-functional teams on the "what, why and how" of the Dining and Restaurant solutions so the teams to understand, embrace and evangelize the vertical solutions. Work with marketing and sales to drive vertical customization of product positioning, case studies and marketing collateral that clearly articulates Epsilon's unique market differentiation. Support the sales team by taking part in client conversations and new business pitches. Ideal candidate would have the following qualifications: 10+ years of experience in product management, digital marketing, and/or consulting with 4+ years of product management experience with AdTech or MarTech solutions. Direct, relevant industry experience with Dining and Restaurants Owned a product or solution from introduction through launch and into maturity. Experience effectively influencing stakeholders and driving resolutions. Strong communication, persuasion, and presentation skills. BA/BS degree. Advanced degree and/or MBA desirable. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF227289N
Job Description About this role: We are looking for a talented product management professional to join the Epsilon product management team in the role of Sr. Director of Product Management, Vertical Solutions, Dining and Restaurants. In this role, you will be responsible for developing and executing product and growth strategies for advertising and marketing technology products that serve iconic dining and restaurant brands. To do this, you need to be experienced in conducting market analysis, using client insights, and understanding industry and technology trends to develop products and solutions that are valued by our clients. Strong analytical, collaboration, and communication skills are essential as you work closely with other product managers, sales leaders, and senior executives internally and externally. Responsibilities will include: Act as vertical advocate and play the primary role in defining and driving the vision, roadmap, and business strategy for the Dining and Restaurant vertical. Collaborate with key stakeholders to set go-to-market priorities, product adoption goals, and track revenue growth or other key performance indicators. Synthesize market feedback to find revenue growth opportunities and competitive threats. Define client challenges, size opportunities, and prioritize initiatives for the emerging verticals that are differentiated, scalable, and repeatable. Report progress against established goals to senior management. Proactively implement adjustments to plans when they start to go off track. Train cross-functional teams on the "what, why and how" of the Dining and Restaurant solutions so the teams to understand, embrace and evangelize the vertical solutions. Work with marketing and sales to drive vertical customization of product positioning, case studies and marketing collateral that clearly articulates Epsilon's unique market differentiation. Support the sales team by taking part in client conversations and new business pitches. Ideal candidate would have the following qualifications: 10+ years of experience in product management, digital marketing, and/or consulting with 4+ years of product management experience with AdTech or MarTech solutions. Direct, relevant industry experience with Dining and Restaurants Owned a product or solution from introduction through launch and into maturity. Experience effectively influencing stakeholders and driving resolutions. Strong communication, persuasion, and presentation skills. BA/BS degree. Advanced degree and/or MBA desirable. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF227289N
May 01, 2024
Full time
Job Description About this role: We are looking for a talented product management professional to join the Epsilon product management team in the role of Sr. Director of Product Management, Vertical Solutions, Dining and Restaurants. In this role, you will be responsible for developing and executing product and growth strategies for advertising and marketing technology products that serve iconic dining and restaurant brands. To do this, you need to be experienced in conducting market analysis, using client insights, and understanding industry and technology trends to develop products and solutions that are valued by our clients. Strong analytical, collaboration, and communication skills are essential as you work closely with other product managers, sales leaders, and senior executives internally and externally. Responsibilities will include: Act as vertical advocate and play the primary role in defining and driving the vision, roadmap, and business strategy for the Dining and Restaurant vertical. Collaborate with key stakeholders to set go-to-market priorities, product adoption goals, and track revenue growth or other key performance indicators. Synthesize market feedback to find revenue growth opportunities and competitive threats. Define client challenges, size opportunities, and prioritize initiatives for the emerging verticals that are differentiated, scalable, and repeatable. Report progress against established goals to senior management. Proactively implement adjustments to plans when they start to go off track. Train cross-functional teams on the "what, why and how" of the Dining and Restaurant solutions so the teams to understand, embrace and evangelize the vertical solutions. Work with marketing and sales to drive vertical customization of product positioning, case studies and marketing collateral that clearly articulates Epsilon's unique market differentiation. Support the sales team by taking part in client conversations and new business pitches. Ideal candidate would have the following qualifications: 10+ years of experience in product management, digital marketing, and/or consulting with 4+ years of product management experience with AdTech or MarTech solutions. Direct, relevant industry experience with Dining and Restaurants Owned a product or solution from introduction through launch and into maturity. Experience effectively influencing stakeholders and driving resolutions. Strong communication, persuasion, and presentation skills. BA/BS degree. Advanced degree and/or MBA desirable. Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF227289N