California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Apr 26, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Apr 26, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Apr 25, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Apr 25, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
HRI Hospitality
334 O'Keefe Ave, New Orleans, LA, USA
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
Apr 01, 2024
Full time
The Holiday Inn Express New Orleans is looking for an experienced DOS to join its team!
Job Title : Director of Sales
Supervision Received: General Manager with a dotted line to Corporate Director of Sales
Supervision Exercised: Small Office of 2
JOB SUMMARY
The Director of Sales will implement, monitor, and control sales strategies. The Director of Sales is also responsible for meeting assigned monthly sales goals.
MINIMUM REQUIREMENTS
Education
Bachelor’s Degree or equivalent industry experience
Experience
Minimum of 3 years’ experience as a Senior Sales Manager or Associate Director of Sales in a similar-sized property
Delphi.fdc, and Opera knowledge are a plus
Skills and Knowledge
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she may perform the essential functions of the job, with or without reasonable accommodation.
Excellent verbal and written communication skills including leading and participating in formal presentations
Strong sales and negotiation skills as well as the ability to cultivate leads, build relationships and achieve financial expectations
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Experience with hotel PMS and sales systems
Strong computer skills. Microsoft Office, Delphi, or other hotel sales system, and other programs as it pertains to this position
Strong knowledge of TravelClick products such as Demand 360, Rate 360, and A360
Strong knowledge of reading and understanding STR reports
Excellent working knowledge of all department operations
Skilled at both monthly group forecasting and the annual budget process
Skilled at preparing and presenting annual marketing plans and quarterly ownership presentations
Understanding of Group and Catering pace reports and sales productivity reporting
Understanding of budgetary and fiscal responsibility to the sales department
Ability to provide strong leadership, mentorship, training, and coaching & counseling skills to his or her direct reports
Strong desire to deliver high quality of customer service
Detail-oriented and organized as it pertains to accuracy and efficiency
Good personnel management and organizational skills
JOB DUTIES
Manage the sales team to achieve/exceed budgeted revenues for the current year, along with future year pre-booking goals.
Initiate and maintain a direct and aggressive sales effort to meet/exceed budgeted goals and achieve RevPAR and penetration growth.
Hands-on sales responsibility with supervisory accountability for the daily activities of sales team members, providing them with the leadership, mentorship, and training necessary to implement effective sales strategies that maximize all revenue streams for the hotel.
Management of each member of the sales team to direct the effort and execution of exceeding monthly sales activities and productivity goals.
E nsure each member of the team adheres to professional and timely correspondences, proposals, contracts, and follow-ups.
Establish sales team policies and procedures relating to Sales, Revenue Management, and Reservations.
Demonstrate the ability to attract and retain high-performing sales associates.
With guidance from the assigned Corporate Director of Sales, assist in the development and implementation of quarterly and annual booking goals for the Sales Department.
Assist the General Manager with the Sales and Marketing portion of the Annual Marketing Plan and Quarterly Ownership Review presentations.
Support all direct sales efforts to include sales trips, off-property functions, and customer entertainment.
Knowledgeable about each hotel’s top accounts.
Accompanies sellers on outside sales appointments and “shadows” sellers during telephone prospecting and solicitation calls as needed
Monitor quality and accuracy of final group sales and wholesale contracts to ensure proper application of hotel deposit, space allocation, yield, and SOP policies.
Prepare and train the sales team in relation to performance benchmarks and budgets.
Develop strategies for Group forecasting and analyzing hotel revenue needs.
Responsible for monthly group forecasts and revisions.
Collaborate and produce rate strategies with Revenue Management to ensure the hotel has effective pricing and selling strategies in place to achieve the optimal mix of business, a minimum 12-month period of time.
Plan, manage, and evaluate all financial aspects of the sales efforts throughout the properties to ensure cost-effectiveness and optimal utilization of resources.
Develop, implement, and evaluate short and long-term tactics and programs focused on customer and market needs/ conditions to ensure the achievement of all sales associate and team revenue goals.
Attend and actively participate in weekly yield and group pick-up management meetings
Plan, manage, and evaluate all financial aspects of the sales effort to ensure cost-effectiveness and optimal utilization of resources.
Work with the Corporate Marketing Manager in taking an active role in developing Marketing and PR strategies to support the revenue goals.
Ensure accurate and current Marketing data is readily available to support and document the decision-making process.
Manage the HRIL Sales and Marketing Incentive Plan process for the Sales Department.
Create, manage, and expense budget/forecast.
Responsible for producing and distributing accurate month-end sales reports to HRIL Senior Leadership.
Conduct sales department meetings with written minutes.
Receive department-related guest complaints and ensure necessary corrective action is administered.
Maintain open door communication policy for all associates.
Complete and maintain accurate, objective, and timely performance reviews for the department.
Conduct frequent sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s).
Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
Arrange site inspections of the hotel for new accounts that the Sales Leader is assigned to.
Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service, and enhance future prospects.
Respond to all sales inquiries within 24 business hours.
Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction.
Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening, and/or weekend hours.
Other duties as assigned.
US work authorization is required.
Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee discount, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance, etc .
EOE/M/F/V/D
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 26, 2024
Full time
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 26, 2024
Full time
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 26, 2024
Full time
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 26, 2024
Full time
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 25, 2024
Full time
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 25, 2024
Full time
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 25, 2024
Full time
Overview: $16-18/hour Apply here for all Supervisor positions. Seasonal and part-time. Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Food and Beverage Department. Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Apr 25, 2024
Full time
Overview: $16.25/hour Carowinds is looking for individuals with supervisory experience in quick service style restaurants or high volume kitchens to assist the full-time management staff in the overall daily operation of our Starbucks Location . Duties and responsibilities: Train, direct, evaluate, and discipline staff with appropriate documentation. Respond to and take appropriate action to resolve concerns and complaints from park guests and employees. Greet, answer questions, ensure quality service, and resolve complaints for guests. Take steps to ensure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning. Responsible for maintaining labor and cost of sales budget requirements by continuously evaluating and adjusting to the business needs. Required to attend Supervisor meetings and communicate information to their Assistant Supervisor and counterparts. Monitor that all safety procedures are followed. Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 23, 2024
Full time
Job Summary The Bar Shift Leader is a trusted, respected, and engaged key staff member that represents our values and has a positive impact on the bar and restaurant team. The Shift Leader is responsible for maintaining a frontline service position as part of the tip pool while also setting the pace and holding responsibility to improve the participation and engagement of the bar team in addition to or in the absence of the Bar Manager. This includes holding standards, resolving conflicts, owning guest turnarounds, positive communication, exemplifying our service standards, maintaining organization, monitoring side work, and bringing closure to shifts. This position is focused on improving communication, pushing the bar staff to embrace new expectations of bar communication log, opening / closing duties, cleaning projects, perishable bar prep, and creating a better overall team effort to maintain the operating function of the bar. The goal is a bar system that cleans, organizes, preps, and communicates well as it operates. The Shift Leader assists the Bar Manager in specific operational duties before, during, and after the shift. Responsibilities QUALIFICATIONS AND JOB RESPONSIBILITIES: High School diploma, or equivalent is required. Three to six months related experience; or equivalent combination of training and experience; supervisory experience desired. Must be Tips Certified (Responsible Alcohol Serving) and hold a food sanitation license. Set example for shift notes / logbook use for bar staff Set example for monitoring and proactive communication for perishable prep and supplies Set example for better participation in prep / par levels of perishable prep, garnish, mixers, etc Set example for open / close / daily / periodic cleaning checklists Collaboration on cocktail swaps, recipes, bartender, and staff training for swaps Cocktail well drainage system cleaning & maintenance Draft beer system line cleaning & maintenance collaboration with MOD Draft system faucets / coupler deep clean and disinfection Partner with Bar Manager on bulk prep of garnishes, syrups, mixes, tinctures Participate in new bartender training as directed by Bar manager Participation in new server training as directed by GM and Bar Manager Participate in ongoing beverage knowledge, updates, and counts for Compass Meeting Assist with Liquor pick-up / stocking Additional Compensation Additional $2 per hour for all bar or server shifts while in the tip pool Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Presents menu answers questions and take beverage orders. Computes bill and accepts payment; tracks sales receipts. Inventories beverage supplies and equipment weekly and order supplies as needed. Ensures all temp logs and waste logs are maintained daily. Ensures tips are reported properly for tax processing. Supervises bistro staff including training new hires creating schedules monitoring and communicating with staff Other duties as assigned. Property Details Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area's many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.
Apr 16, 2024
Full time
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. Raymond James Stadium Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. The Role Under the direction of Local Eats management, ensures responsible service of alcohol throughout the entire building in accordance with state, company and venue policies. Assists with Effective Alcohol Management trainings. Assists team members with any alcohol related issues. Observes and documents any alcohol related issues. Assists with alcohol cut-off and performs other duties as assigned by management. Will be responsible to monitor all employee's adherence to the Legends Alcohol Policy and oversees the Alcohol Compliance Representative team members. Primary Responsibilities Supervises the serving of alcohol by event day employees Hold a pre-shift to provide details, notes and any relevant information to the compliance team prior to them breaking into their areas of responsibility Hold a post event meeting to review and discuss outcome of the days event Follow all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company and venue standards and expectations Ensure the staff is adhering to all responsible alcohol service guidelines as required by Federal, State and Local laws and in compliance with company standards Observe, document, and report all alcohol related issues, violations, pass-offs and suspected guest intoxication Supports Legends' employees with alcohol related guest issues, including stopping of service. Assist with alcohol cut-off determined by Management. Observe and document all alcohol related issues or violations and collect compliance sheets from all locations, Communicate responsible alcohol service policies to guests when a guest is unsure of our rules and policies Maintains a friendly, positive attitude and a professional demeanor Interacts with guests, volunteers and staff to ensure guest satisfaction. Assists with Effective Alcohol Management trainings. Adheres to all Legends Uniform and Grooming Guidelines Perform other duties as assigned. Requirements Must have experience working in a fast-paced environment. Ability to interact with co-workers in a positive and professional manner. Excellent communication skills. Must be comfortable and confident speaking in front of large groups. Alcohol compliance experience or leadership oversight preferred. Must be proactive, self-motivated, organized and the ability to prioritize as needed. Must be detail oriented. Ability to work under pressure and adapt to change quickly. Must be able to obtain food safety and responsible alcohol service certifications. Ability to read, speak and write in English. Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time. Must have the ability to lift, push, pull approximately 25lbs. Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators. Must be available for all Tampa Bay Buccaneers and USF games and major stadium events. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training. Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information.
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Apr 26, 2024
Full time
We are looking for a FLOOR MANAGER to join our FOH team The FLOOR MANAGER is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the FLOOR MANAGER assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant. DUTIES AND RESPONSIBILITIES: Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service Recruit, train, orient Front of House staff; oversee continual training and performance management Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery SKILLS AND QUALIFICATIONS: 2 years' experience in the field as a Manager or Supervisor, in a similar environment Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset Sommelier accreditation or wine education is also an asset Strong leadership abilities; a positive outlook; passion for "the biz" Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail Solid communication skills, verbal, written and presentation Strong work ethic and self-motivated; high degree of integrity Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment WHY WORK FOR US? Competitive Wages Discounts at all Scale Hospitality Group Restaurants Corporate Goodlife Fitness Rates FUN Team and Culture Medical/Dental Group Health Benefits Training, Development and Education Reimbursement SCALE HOSPITALITY GROUP recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.
Job Number Job Category Reservations Location Miami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 26, 2024
Full time
Job Number Job Category Reservations Location Miami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Radiant Express Car Wash - Radiant Express Car Wash
Zephyrhills, Florida
WHAT WE OFFER YOU: Weekly, competitive pay - starting at $16 - $19 per hour Weekly, unlimited sales commissions Flexible scheduling / full-time hours Vacation and PTO pay Awesome, affordable healthcare benefits 401k with company match Career opportunities - we promote from within Manager-in-training program Free, weekly car washes Employee Referral Program Rewards JOB PREVIEW: Oversee daily operations during assigned shifts, including opening and closing procedures Build genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction Supervise and coach a team of guest service advisors, providing guidance and feedback to ensure excellent performance and adherence to company standards Monitor car wash processes and equipment to ensure proper operation, cleanliness, and safety compliance, and address any issues or malfunctions promptly Train new team members on car wash procedures, safety protocols, and guest service standards Enforce safety protocols and compliance with brand and company standards to ensure a safe and secure work environment Safely and clearly direct guests at every station throughout the site, with a smile and a wave Assist in the daily upkeep and maintenance Follow all Radiant Express Car Wash company policies, safety procedures and brand standards POSITION REQUIREMENTS: Minimum 1 year of experience in a leadership or supervisory role in the car wash industry, automotive service, or related field Must be at least 18 years old An outgoing personality with strong communication, leadership, and team-building skills Excellent guest service skills Be eager to learn, motivate others, and develop new skills Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Operate with respect and integrity Commitment to upholding company values and fostering a positive work environment. Comfortable working outdoors in varying temperatures and weather conditions Fluent in English Flexible schedule availability including evenings, weekends, and holidays Successful completion of a pre-employment background check General knowledge of maintenance tools and hardware
Apr 26, 2024
Full time
WHAT WE OFFER YOU: Weekly, competitive pay - starting at $16 - $19 per hour Weekly, unlimited sales commissions Flexible scheduling / full-time hours Vacation and PTO pay Awesome, affordable healthcare benefits 401k with company match Career opportunities - we promote from within Manager-in-training program Free, weekly car washes Employee Referral Program Rewards JOB PREVIEW: Oversee daily operations during assigned shifts, including opening and closing procedures Build genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction Supervise and coach a team of guest service advisors, providing guidance and feedback to ensure excellent performance and adherence to company standards Monitor car wash processes and equipment to ensure proper operation, cleanliness, and safety compliance, and address any issues or malfunctions promptly Train new team members on car wash procedures, safety protocols, and guest service standards Enforce safety protocols and compliance with brand and company standards to ensure a safe and secure work environment Safely and clearly direct guests at every station throughout the site, with a smile and a wave Assist in the daily upkeep and maintenance Follow all Radiant Express Car Wash company policies, safety procedures and brand standards POSITION REQUIREMENTS: Minimum 1 year of experience in a leadership or supervisory role in the car wash industry, automotive service, or related field Must be at least 18 years old An outgoing personality with strong communication, leadership, and team-building skills Excellent guest service skills Be eager to learn, motivate others, and develop new skills Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Operate with respect and integrity Commitment to upholding company values and fostering a positive work environment. Comfortable working outdoors in varying temperatures and weather conditions Fluent in English Flexible schedule availability including evenings, weekends, and holidays Successful completion of a pre-employment background check General knowledge of maintenance tools and hardware
Additional Information Pay: $20.60/hour, Ski pass incentive available Job Number Job Category Spa Location The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $20.60 to $20.60 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 25, 2024
Full time
Additional Information Pay: $20.60/hour, Ski pass incentive available Job Number Job Category Spa Location The Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. The pay range for this position is $20.60 to $20.60 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 25, 2024
Full time
Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Develops accurate and aggressive short and long range financial objectives for the Food and Beverage Department consistent with property objectives. Responsible for responding and handling all guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains and is responsible for Food and Beverage Department's annual budget. Handle guest complaints ensuring guest satisfaction. Other duties as assigned. Responsibilities Oversees management, budget, and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability. Ensures all policies and procedures are enforced and adhered to. Directs subordinates accomplish goals and objectives of the operation. Must be knowledgeable about food and beverage service equipment and production practices. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards. Qualifications Minimum of five years' experience in a similar position. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent; degree in hospitality management, business, and/or culinary preferred. Safe food handling certification. Familiarity with Sales and Marketing tools, as well as food and beverage cost controls. Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals. Bilingual English/Spanish a plus. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !