Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
May 24, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Pool Server DEPARTMENT: Food and Beverage (Pool) GRADE/FLSA STATUS : H4-Non-Exempt BADGE TYPE/COLOR: Key Blue REPORTS TO: Supervisor, Food Service; Dual Rate Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Provide timely beverage and food service in a friendly and courteous manner at the assigned areas, including poolside and cabanas. Keep assigned areas clean and empty of glasses, cups, bottles, and dishes, while constantly look for service opportunities and follow all Harrah's Cherokee Casino Resort safety and operating procedures. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Present the beverage order to the bartender and writes check properly while waiting for the beverage to be prepared Present the beverage to the guest Present checks to the guest, accepts payment and gives change when necessary Utilize "server banking" to complete alcohol sales Answer questions about Harrah's facilities and services Explain and encourage Total Reward participation Provide fast, friendly service to customers Acknowledge and respond to customers immediately Learn and greet customers by name Invoke service recovery as needed Pick up trash, glasses, and litter in or out of work area Keep errors to a minimum Anticipate customers' needs Seek coaching to improve performance Monitor guest consumption of alcohol and intervenes as needed according to guidelines Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Present menus, suggest cocktails/cold beer/non-alcoholic beverages, appetizers and specials and then to serve food and beverages efficiently and in a timely manner Greet guests and provide excellent service throughout their visit to ensure all guests' needs are met Total the bill, check bills for accuracy and obtain payment from the guest Set-up, maintain and close work stations in an efficient, clean and timely manner Assist in setting up tables, booths and/or cabanas, including tableware and condiments Ensure tables, cabanas and poolside areas are kept clean and cleared of all unnecessary items Maintain the cleanliness and physical appearance of pool area Perform other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior customer service experience preferred Six months previous experience as a server preferred CARE certified Must demonstrate the following essential knowledge and skills: Beverage and food service knowledge Ability to carry food and beverages safely and professionally Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Excellent customer service and communication skills required Excellent interpersonal skills Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene Must be able to complete cash and charge transactions Must be familiar with tray service PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to carry and balance food service tray Must be physically mobile with reasonable accommodations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to be on feet for 8 hour shift Must be able to lift and carry up to 25 pounds constantly Must be able to possess the manual dexterity to grip necessary items (glasses, pens, garnishments, money, etc.) Must be able to kneel, bend, stoop and twist when serving food and beverages Must be able to walk, stand or crouch on narrow and/or slippery surfaces Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 22, 2024
Full time
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
May 22, 2024
Full time
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
The Hilton Fort Lauderdale Beach Resort is looking for a part-time Pool Server to join their food and beverage team!. This position is paying $8.00 per hour + tips. The ideal candidate has a minimum of two years' experience serving, is available to work weekends, and has a passion to serve! A Pool Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
May 20, 2024
Full time
The Hilton Fort Lauderdale Beach Resort is looking for a part-time Pool Server to join their food and beverage team!. This position is paying $8.00 per hour + tips. The ideal candidate has a minimum of two years' experience serving, is available to work weekends, and has a passion to serve! A Pool Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Hilton Fort Lauderdale Beach Resort is looking for a part-time Pool Server to join their food and beverage team!. This position is paying $8.00 per hour + tips. The ideal candidate has a minimum of two years' experience serving, is available to work weekends, and has a passion to serve! A Pool Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
May 20, 2024
Full time
The Hilton Fort Lauderdale Beach Resort is looking for a part-time Pool Server to join their food and beverage team!. This position is paying $8.00 per hour + tips. The ideal candidate has a minimum of two years' experience serving, is available to work weekends, and has a passion to serve! A Pool Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest beverage and/or food orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Replenish beverages and ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Caesars Entertainment Corporation
Bossier City, Louisiana
Job Summary Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be able to obtain Bossier ABO High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
May 20, 2024
Full time
Job Summary Creates a warm and friendly atmosphere for our guests by providing fast, friendly and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. GENERAL REQUIREMENTS: Must be able to obtain Bossier ABO High school diploma or GED required. Skilled in basic math in order to count money and present change correctly. Knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must be able to read, write, speak and understand English. Essential Job Functions: Ensures player satisfaction at all times. Provides personalized service and uses guest name. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Actively promotes casino events and programs. Works closely with Total Rewards to promote new card sign ups and relay benefits. Provides fast, friendly, professional beverage service to casino guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Takes drink orders, communicates with bartender utilizing the proper calling order, assists in the preparation of drinks and presents drinks to guests. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Ability to work well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains a clean and stocked workstation. Clears empty glasses from work station/area. Services guests according to the company standard sequence of service. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.). Able to walk at least 2 miles during shift. Able to bend, stoop, and twist when serving cocktails, standing and walking for periods up to 8 hour shifts. WORK ENVIRONMENT: Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Join our team at Hyatt Regency La Jolla at Aventine, where you'll be immersed in the vibrant atmosphere of San Diego's stunning beach locale. Newly redesigned spaces, inspired by the natural beauty and coastal vibe of La Jolla Cove, will have you feeling energized every day. The hotel's location allows guests to explore the shoreline or indulge in shopping and dining near UC San Diego, La Jolla, and UTC Westfield. On-site, guests can enjoy activities like our junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to share these experiences with our guests. Seasonal Pool servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. This individual may be required to work in both indoor and outdoor settings. We anticipate this role to run from May - End of September. The hourly rate for this position is $16.85/hr Hyatt has a very competitive benefit package for colleagues, which may include: 12 Complimentary hotel room nights at Hyatt hotels world-wide Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide Bereavement and jury duty pay Vacation, sick, and new child leave Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, Retirement Savings Plan option (401K) with employer match Employee Stock Purchase Plan Complimentary employee meals And so much more! Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time. This is a great opportunity to get a start with Hyatt as a restaurant server. For immediate consideration of the restaurant server position, click Apply Now and complete an application for the restaurant server position on the Hyatt Careers Site!
May 19, 2024
Full time
Join our team at Hyatt Regency La Jolla at Aventine, where you'll be immersed in the vibrant atmosphere of San Diego's stunning beach locale. Newly redesigned spaces, inspired by the natural beauty and coastal vibe of La Jolla Cove, will have you feeling energized every day. The hotel's location allows guests to explore the shoreline or indulge in shopping and dining near UC San Diego, La Jolla, and UTC Westfield. On-site, guests can enjoy activities like our junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to share these experiences with our guests. Seasonal Pool servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. This individual may be required to work in both indoor and outdoor settings. We anticipate this role to run from May - End of September. The hourly rate for this position is $16.85/hr Hyatt has a very competitive benefit package for colleagues, which may include: 12 Complimentary hotel room nights at Hyatt hotels world-wide Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide Bereavement and jury duty pay Vacation, sick, and new child leave Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account, Retirement Savings Plan option (401K) with employer match Employee Stock Purchase Plan Complimentary employee meals And so much more! Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time. This is a great opportunity to get a start with Hyatt as a restaurant server. For immediate consideration of the restaurant server position, click Apply Now and complete an application for the restaurant server position on the Hyatt Careers Site!
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
May 19, 2024
Full time
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK. Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation BRING US YOUR BEST. Must be 21 years of age High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting from $4.25 per hour, based on experience.
PENN Entertainment, Inc.
Bay Saint Louis, Mississippi
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
May 19, 2024
Full time
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Provides personalized service and uses guest name Resolves service problems according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Monitors guest consumption of alcohol and intervenes as needed according to guidelines Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedure Works well with others, especially beverage servers, bartenders, barbacks, F&B Management Maintains clean and stocked workstation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent Read, write legibly, understand and speak English Excellent customer service/communication skills Count money and change correctly Must successfully complete ServSafe Alcohol training certification course. Know or is able to learn tray service, cocktail ingredients Available to work required schedule which may include nights, weekends, holidays and overtime as needed Must meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodation Must be able to respond to visual and oral cues Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
A Pool Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Perform general Recreation duties, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate is $16.00 and is based on applicable and specialized experience and location.
May 15, 2024
Full time
A Pool Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Perform general Recreation duties, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate is $16.00 and is based on applicable and specialized experience and location.
A Pool Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Perform general Recreation duties, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate is $16.00 and is based on applicable and specialized experience and location.
May 15, 2024
Full time
A Pool Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Pool Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Perform general Recreation duties, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The hourly rate is $16.00 and is based on applicable and specialized experience and location.
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
May 15, 2024
Full time
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
May 15, 2024
Full time
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
San Manuel Band of Mission Indians
Highland, California
Reporting to the Pool Service Supervisor, the Pool Service Specialist is responsible for creating authentic and memorable experiences for every guest at the pool and spa. This position graciously provides towels, amenities, seating options and has exceptional knowledge of food and beverage menu items available to the guests. This position also demonstrates a passion for people, encouraging and inspiring guests to elevate their health and relaxation, while creating a memorable best in class guest and safety experience. The Pool Service Specialist is also responsible for ensuring operational excellence while providing a clean and safe environment for all guests, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. This positon supports a variety of pool services, ensuring the utmost hospitality and assisting service providers by using their service expertise proving that they are an integral part of our winning team. The Pool Service Specialist is an outgoing, motivated individual capable of adapting to change in a fast-paced service driven environment. Essential Duties & Responsibilities 1. Welcomes guests at the Pool Check-in station, provides exceptional best in class guest service that makes them feel comfortable. Pool services include but are limited to; providing our guest with water service, towels, spritzing and assists with the use of equipment, pool facilities, and guest lockers. 2. Provides accurate information to guests in a courteous manner; filling all reasonable guest requests while anticipating their needs and accommodations around the pool deck. 3. Performs and accurately records retail transactions including cash, credit card, earned rewards and comps through point of sale system using proper procedures. Maintains and balances a cash drawer with minimal variances. 4. Removes soiled towels and resets presentation with clean towels consistently using the utmost best in class safety, sanitation and cleanliness practices. 5. Responsible for day-to-day tasks including but not limited to; dusting, cleaning shelves, organizing and consistently upholding merchandise presentation expectations within the pool kiosk. Completing walk-throughs of pool area to make certain it is impeccable while complying with all policies and procedures. 6. Assists the Facilities department with set up and breakdown of chairs and replenishing towels around the pool deck. Assists pool servers with food running and bussing, as needed. 7. Models and upholds enterprise and department policies and procedures as well as standard operating procedures. Ensures day-to-day operations including product receiving, fulfillment, and training/certification requirements. 8. Performs other duties as assigned to support the efficient operation of the department. Education/Experience/Qualifications High School diploma or GED is required. Minimum of one (1) year experience in customer service is required. Previous experience in a spa, resort or pool environment is preferred. Must be able to work outdoors in inclement weather such as seasonal hot or cold temperatures. Must possess outstanding communication and interpersonal skills, and commitment to achieve a high level of guest satisfaction. Must be able to provide a genuine and sincere service experience in a friendly and professional manner. Must have demonstrated ability exercising utmost discretion with confidential information including, but not limited to: personal and/or health information from guests. An innate ability to communicate one-on-one with guests to provide optimal and intuitive service. Must be able to communicate effectively with guests, team members and management, both verbally and in writing. Ability to multi-task or handle multiple guests in a fast-paced, high demand environment is required. Working knowledge of spa services and products is preferred. Must have demonstrated experience working under pressure while meeting deadlines and goals. Must be comfortable working in both spa/pool and casino environment. Ability to maintain a positive and professional demeanor under challenging situations. Must be willing to assist fellow team members with daily operations to support and contribute to the success of pool services. Must be able to work a flexible schedule including weekends and holidays. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Currently have a cardiopulmonary resuscitation (CPR)/automated external defibrillator (AED) certification or must obtain certification within the first 90 days of employment. San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
May 24, 2024
Full time
Reporting to the Pool Service Supervisor, the Pool Service Specialist is responsible for creating authentic and memorable experiences for every guest at the pool and spa. This position graciously provides towels, amenities, seating options and has exceptional knowledge of food and beverage menu items available to the guests. This position also demonstrates a passion for people, encouraging and inspiring guests to elevate their health and relaxation, while creating a memorable best in class guest and safety experience. The Pool Service Specialist is also responsible for ensuring operational excellence while providing a clean and safe environment for all guests, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. This positon supports a variety of pool services, ensuring the utmost hospitality and assisting service providers by using their service expertise proving that they are an integral part of our winning team. The Pool Service Specialist is an outgoing, motivated individual capable of adapting to change in a fast-paced service driven environment. Essential Duties & Responsibilities 1. Welcomes guests at the Pool Check-in station, provides exceptional best in class guest service that makes them feel comfortable. Pool services include but are limited to; providing our guest with water service, towels, spritzing and assists with the use of equipment, pool facilities, and guest lockers. 2. Provides accurate information to guests in a courteous manner; filling all reasonable guest requests while anticipating their needs and accommodations around the pool deck. 3. Performs and accurately records retail transactions including cash, credit card, earned rewards and comps through point of sale system using proper procedures. Maintains and balances a cash drawer with minimal variances. 4. Removes soiled towels and resets presentation with clean towels consistently using the utmost best in class safety, sanitation and cleanliness practices. 5. Responsible for day-to-day tasks including but not limited to; dusting, cleaning shelves, organizing and consistently upholding merchandise presentation expectations within the pool kiosk. Completing walk-throughs of pool area to make certain it is impeccable while complying with all policies and procedures. 6. Assists the Facilities department with set up and breakdown of chairs and replenishing towels around the pool deck. Assists pool servers with food running and bussing, as needed. 7. Models and upholds enterprise and department policies and procedures as well as standard operating procedures. Ensures day-to-day operations including product receiving, fulfillment, and training/certification requirements. 8. Performs other duties as assigned to support the efficient operation of the department. Education/Experience/Qualifications High School diploma or GED is required. Minimum of one (1) year experience in customer service is required. Previous experience in a spa, resort or pool environment is preferred. Must be able to work outdoors in inclement weather such as seasonal hot or cold temperatures. Must possess outstanding communication and interpersonal skills, and commitment to achieve a high level of guest satisfaction. Must be able to provide a genuine and sincere service experience in a friendly and professional manner. Must have demonstrated ability exercising utmost discretion with confidential information including, but not limited to: personal and/or health information from guests. An innate ability to communicate one-on-one with guests to provide optimal and intuitive service. Must be able to communicate effectively with guests, team members and management, both verbally and in writing. Ability to multi-task or handle multiple guests in a fast-paced, high demand environment is required. Working knowledge of spa services and products is preferred. Must have demonstrated experience working under pressure while meeting deadlines and goals. Must be comfortable working in both spa/pool and casino environment. Ability to maintain a positive and professional demeanor under challenging situations. Must be willing to assist fellow team members with daily operations to support and contribute to the success of pool services. Must be able to work a flexible schedule including weekends and holidays. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Currently have a cardiopulmonary resuscitation (CPR)/automated external defibrillator (AED) certification or must obtain certification within the first 90 days of employment. San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
May 19, 2024
Full time
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
CoralTree Hospitality
Rancho Palos Verdes, California
In this position, you would be providing excellent customer service and assist in maintaining the appearance of the pool and surrounding areas. Must be detail oriented and able to work independently. Maintain the company image, vision statement, and Forbes standards. Warmly welcome guests and escort them to a lounge chair according to company standards. Set Cabanas and lounge chairs according to service standards. Introduce the guests' server as they sit down. Anticipate and address guests service needs. Check in with guests to ensure satisfaction with umbrellas, etc. Maintain cleanliness of work areas, pool deck, and host stand throughout the day. Ensure uniform and personal appearance are clean and professional. Check the restroom and perimeter of the pool deck every 30 minutes to ensure cleanliness. Thank guests with genuine appreciation. Perform other reasonable job duties as requested by Supervisors. Additional Duties & Responsibilities: Adhere to departmental policies and procedures Know what sustainable initiatives Terranea is currently taking to adhere to the environment Effectively communicate with peers, management, line and front of the house employees Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter Subscribe to proper grooming, dress and uniform standards as set forth by Company policy Be courteous to all guests and coworkers Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately Energetic, enthusiastic and motivational individual Must be able to speak, comprehend, and read English Must have strong communication skills Ability to implement and uphold service standards Ability to work under variable temperature conditions (or extreme heat or cold). Ability to interact with all associates and guests of the resort Ability to work well in stressful, high-pressure situations Must be able to stand or walk outside for long periods of time Experience, Education, & Licensure: High School diploma preferred Must possess valid Food Handler's card Compensation Base Pay Start Rate: $18/ Hr.
May 19, 2024
Full time
In this position, you would be providing excellent customer service and assist in maintaining the appearance of the pool and surrounding areas. Must be detail oriented and able to work independently. Maintain the company image, vision statement, and Forbes standards. Warmly welcome guests and escort them to a lounge chair according to company standards. Set Cabanas and lounge chairs according to service standards. Introduce the guests' server as they sit down. Anticipate and address guests service needs. Check in with guests to ensure satisfaction with umbrellas, etc. Maintain cleanliness of work areas, pool deck, and host stand throughout the day. Ensure uniform and personal appearance are clean and professional. Check the restroom and perimeter of the pool deck every 30 minutes to ensure cleanliness. Thank guests with genuine appreciation. Perform other reasonable job duties as requested by Supervisors. Additional Duties & Responsibilities: Adhere to departmental policies and procedures Know what sustainable initiatives Terranea is currently taking to adhere to the environment Effectively communicate with peers, management, line and front of the house employees Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter Subscribe to proper grooming, dress and uniform standards as set forth by Company policy Be courteous to all guests and coworkers Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately Energetic, enthusiastic and motivational individual Must be able to speak, comprehend, and read English Must have strong communication skills Ability to implement and uphold service standards Ability to work under variable temperature conditions (or extreme heat or cold). Ability to interact with all associates and guests of the resort Ability to work well in stressful, high-pressure situations Must be able to stand or walk outside for long periods of time Experience, Education, & Licensure: High School diploma preferred Must possess valid Food Handler's card Compensation Base Pay Start Rate: $18/ Hr.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience elevated luxury at Maui's most glamorous oceanfront resport. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About the role We are looking for a Pool Server who is passionate in providing only the highest levels of customer service. This position reports to our Director of Recreation & Recreation Managers. Work authorization for this location is required. What you will do Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. What you bring High School education or equivalent experience is preferred. Minimum three (3) months of employment in related position. Ability to read, write and speak English. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to move large towel bins and pick-up soiled linens. Interact with guests and maintain a well-organized workspace Hawaii Food Handler's Card Maui Liquor Card Tuberculosis Clearance What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Hourly Rate $14.30 Schedule & Hours: Full Time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Be part of a cohesive team with opportunities to build a successful career with global potential Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 18, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Experience elevated luxury at Maui's most glamorous oceanfront resport. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About the role We are looking for a Pool Server who is passionate in providing only the highest levels of customer service. This position reports to our Director of Recreation & Recreation Managers. Work authorization for this location is required. What you will do Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. What you bring High School education or equivalent experience is preferred. Minimum three (3) months of employment in related position. Ability to read, write and speak English. Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions. Ability to move large towel bins and pick-up soiled linens. Interact with guests and maintain a well-organized workspace Hawaii Food Handler's Card Maui Liquor Card Tuberculosis Clearance What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Hourly Rate $14.30 Schedule & Hours: Full Time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Be part of a cohesive team with opportunities to build a successful career with global potential Learn more about what it is like to work at Four Seasons - visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
May 16, 2024
Full time
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives Learning programs through our Academies Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs, eligibility after 1 month of employment Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products in the Pool Bar in a manner consistent with the Fairmont standards Consistently offer professional, friendly and engaging service Anticipate guest expectations Assist guests regarding menu items in an informative and helpful way Follow outlet policies, procedures and service standards Have full knowledge of beverage lists and promotions Have full knowledge of all menu items, garnishes, contents and preparation methods Follow all safety and sanitation policies when handling food and beverage Take food and beverage orders and deliver the correct order in a timely manner Turn in correct Micros paperwork with minimal errors Up-sell food and beverage items as well as sundry items related to the pool To be accountable for guest service and follow through Assist and support the other team members Maintain cleanliness of pool bar area Control cost and waste in the work area Perform other duties and/or fill in at other positions Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have previous F & B experience Able to work varied and flexible hours including mid-day shift, weekends, and holidays Able to read and write to facilitate communications. Must speak English. Available from May to October Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
The Role We are excited to announce the opening of a new Cantina-themed Bar and Restaurant, Arriba Abajo, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents. Seasonal Pool Servers are responsible for submitting and presenting guest food and beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through engaging in casual conversation and providing excellent customer service. Please note that this is a seasonal position from mid-April to mid-October. Dates may vary depending on business levels and weather. The Hotels When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box. The Benefits & Perks We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more! A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time.
May 15, 2024
Full time
The Role We are excited to announce the opening of a new Cantina-themed Bar and Restaurant, Arriba Abajo, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin - This new concept will open in early Spring to include 17,000 square feet of indoor and outdoor dining and lounge space, multiple venue's for private events and the pool deck servicing hotel guests and Residents. Seasonal Pool Servers are responsible for submitting and presenting guest food and beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. The restaurant servers are an integral part of creating a memorable stay for our guests through engaging in casual conversation and providing excellent customer service. Please note that this is a seasonal position from mid-April to mid-October. Dates may vary depending on business levels and weather. The Hotels When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space. The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service. Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box. The Benefits & Perks We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more! A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must have physical stamina to lift moderate amounts of weight. Ability to stand for long periods of time.
The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Provide guest with information regarding hotel and local area amenities. Perform general Recreation duties, as needed. Minimum 6 months customer service experience Ability to work a flexible schedule, including nights and weekends Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation Willingness to obtain a CPR certification Must be at least 18 years old Must be detail oriented, have high standards, and able to work independently HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
May 24, 2024
Full time
The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas Collect and replenish pool towels and monitor inventory to minimize loss Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. Monitor use of the facility and address and/or report potential hazards Respond to guest inquiries and service issues in a timely, friendly and efficient manner Provide guest with information regarding hotel and local area amenities. Perform general Recreation duties, as needed. Minimum 6 months customer service experience Ability to work a flexible schedule, including nights and weekends Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation Willingness to obtain a CPR certification Must be at least 18 years old Must be detail oriented, have high standards, and able to work independently HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.