Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $13.00 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Asheville Job Segment: Kitchen, Food Service, Hospitality
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 26, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
May 26, 2024
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. Responsibilities of the Shift Leader Position: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Ensures a safe working environment by role modeling and requiring safe work behaviors. Motivates and trains. Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program. Ensures food quality and 100% customer satisfaction. Ensures complete and timely execution of corporate & local marketing plans. Champions recognition and motivation efforts Provides regular feedback to the team and RGM. Minimum Requirements: Is This You? Must be at least 18 years of age. Supervisory experience in the Quick Service Restaurant industry or retail environment Attendance and Punctuality a must Basic business math skills Good oral/written communication skills Basic personal computer literacy Enthusiasm and willing to learn. Team player Commitment to customer satisfactionWhy Taco Bell? Have a strong work ethic Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
May 25, 2024
Full time
Job Description Job Description SMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth." We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle!Tip share-earn up to $2/hr. extra in tipsGet Paid $ to Refer your Friends RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work Flexible schedules in a fun, family friendly, team environmentMedical, Dental and Vision Options Paid time off - vacation and sick 401K match (21 and older)Employee Assistance ProgramFast track for career opportunities and management experienceFree uniform Eligibility based off of time in position and average hours worked Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader ResponsibilitiesReporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:Manage the performance of both FOH & BOH employeesPromote a fun and positive work environmentManage the effectiveness of people focused processes and systemsProvide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training Reward and recognizes employee performance that exceeds company standardsManage with integrity the daily completion of operational check lists to include Line checks and uniform standardsOpening/closing check listsSafe and deposit logsManage the guest experience metrics (NPS and OSAT) Manage FSC operational standards dailyEnsure all food safety standards are followed & in compliance with local health depts.Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employeesManage the successful onboarding and training for all new employeesFollow COGS management procedures for food ordering and inventory Follow company cash policies to ensure minimal losses through theft or shortagesManage daily labor Shift Leader RequirementsPrevious Shift Leader Experience 90-day completion of train the trainer courseFlexible to work nights, weekends, and holidaysFollow Smashburger uniform standardsAbility to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulationsMust successfully complete Smashburger training programPossess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teamsPeople management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams Excellent attention to detail Proven time management, consistency, and organizational skillsHighly motivated, self-directed, and results drivenPhysical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shift Manager (Restaurant Supervisor) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team and someone interested in what we call - the Shacksperience : a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates. What's In It For YOU: Career opportunities - we are growing! Up to 40-hour work week + quarterly performance bonuses 8-week hands on training program Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Qualifications: At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Responsibilities: Lead the day-to-day operational excellence of the Shack. Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performance team of hourly Team Members. Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Ensure compliance with wage and hour, EEO, Department of Health, etc. Starting Hourly Rate - $22.29 - $25.00 About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position (but is subject to an extension) Jun/07/2024
May 25, 2024
Full time
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shift Manager (Restaurant Supervisor) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team and someone interested in what we call - the Shacksperience : a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates. What's In It For YOU: Career opportunities - we are growing! Up to 40-hour work week + quarterly performance bonuses 8-week hands on training program Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Qualifications: At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Responsibilities: Lead the day-to-day operational excellence of the Shack. Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performance team of hourly Team Members. Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Ensure compliance with wage and hour, EEO, Department of Health, etc. Starting Hourly Rate - $22.29 - $25.00 About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position (but is subject to an extension) Jun/07/2024
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shift Manager (Restaurant Supervisor) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team and someone interested in what we call - the Shacksperience : a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates. What's In It For YOU: Career opportunities - we are growing! Up to 40-hour work week + quarterly performance bonuses 8-week hands on training program Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Qualifications: At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Responsibilities: Lead the day-to-day operational excellence of the Shack. Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performance team of hourly Team Members. Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Ensure compliance with wage and hour, EEO, Department of Health, etc. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position (but is subject to an extension) Jun/03/2024
May 25, 2024
Full time
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shift Manager (Restaurant Supervisor) Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team and someone interested in what we call - the Shacksperience : a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates. What's In It For YOU: Career opportunities - we are growing! Up to 40-hour work week + quarterly performance bonuses 8-week hands on training program Medical, dental and vision insurance 401K plan with company match Paid time off (3 weeks to start) Charitable opportunities to give back Qualifications: At least 1 year of restaurant leadership experience supervising a team Food Safety Certification according to local jurisdiction Strong problem solving skills Effective communication skills, both written and verbal Responsibilities: Lead the day-to-day operational excellence of the Shack. Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. Help build and lead high performance team of hourly Team Members. Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) Ensure compliance with wage and hour, EEO, Department of Health, etc. About Us Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." We are expanding across the U.S. and around the world! Join our Shake Shack is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. The date posted below is the deadline for applications being accepted for this position (but is subject to an extension) Jun/03/2024
Lookout Tavern, a leader in Phoenix's dining and nightlife scene, is on the lookout for an ambitious Manager to complement our growing team. With a reputation for unparalleled service and an innovative menu, we provide a dynamic environment for both our guests and staff. As we prepare to launch a new concept in Peoria later this year, this is a unique opportunity for fast career advancement for the right candidate. We're looking for someone who is well-rounded in the industry, for instance, someone who has bartended, maybe ran a kitchen, someone who has ran a high energy nightlife shift including bottle service, or even fine dining. We are looking to highly integrate the right person into developing our operations further and honing our systems. Position: Shift Manager with major upward growth potential Responsibilities: - Lead the restaurant and bar operations during designated shifts, ensuring a premium guest experience. - Supervise, train, and motivate staff to maintain high service standards. - Handle inventory control, compliance with health and safety standards, and uphold legal regulations. - Address guest feedback with professionalism, embodying the venue's commitment to excellence. - Work closely with the management team to enhance service quality, staff performance, and business growth. - Maintain the venue's ambiance, ensuring it meets our brand standards, especially during key nightlife hours. Exciting Growth Opportunities: - Lookout Tavern is expanding, with a new concept set to open in Peoria this year. This expansion presents significant opportunities for rapid career progression for ambitious team members. - Proven performance and leadership in the Phoenix location can quickly lead to elevated roles in our expanding portfolio, including potential management positions in our new Peoria concept. - We are committed to internal promotions and professional development, offering a clear path for career advancement within the company. How to Apply: Interested candidates should apply through this system or directly on our hiring platform. The owner or GM will reach out to you shortly. Please include a short narrative explaining why you think you're right for the job. WE READ THEM! Application Deadline: Hiring very soon Join Us: This is more than a job opportunity; it's a chance to be part of something bigger. Be at the forefront of our expansion and play a crucial role in our success story. We can't wait to see where we can go together. Apply now to start your journey with Lookout Tavern and be a part of our exciting future. Requirements Requirements: - At least 2 years of management experience in a bar or restaurant environment, with a strong preference for candidates with nightlife experience. - Demonstrated ability to lead and motivate a team in a high-paced setting. - Excellent organizational, communication, and interpersonal skills. - Availability to work weeknight closing and mid shifts, with a flexible approach to scheduling. - Proficiency in managing inventory, training staff, and ensuring regulatory compliance. - A passion for the hospitality industry and a commitment to delivering exceptional customer service. Benefits What We Offer: - Competitive salary and benefits. - A vibrant, energetic work environment with a strong community spirit. - Professional growth opportunities, particularly with the upcoming Peoria concept. - A chance to be part of a growing brand that values innovation and excellence.
May 25, 2024
Full time
Lookout Tavern, a leader in Phoenix's dining and nightlife scene, is on the lookout for an ambitious Manager to complement our growing team. With a reputation for unparalleled service and an innovative menu, we provide a dynamic environment for both our guests and staff. As we prepare to launch a new concept in Peoria later this year, this is a unique opportunity for fast career advancement for the right candidate. We're looking for someone who is well-rounded in the industry, for instance, someone who has bartended, maybe ran a kitchen, someone who has ran a high energy nightlife shift including bottle service, or even fine dining. We are looking to highly integrate the right person into developing our operations further and honing our systems. Position: Shift Manager with major upward growth potential Responsibilities: - Lead the restaurant and bar operations during designated shifts, ensuring a premium guest experience. - Supervise, train, and motivate staff to maintain high service standards. - Handle inventory control, compliance with health and safety standards, and uphold legal regulations. - Address guest feedback with professionalism, embodying the venue's commitment to excellence. - Work closely with the management team to enhance service quality, staff performance, and business growth. - Maintain the venue's ambiance, ensuring it meets our brand standards, especially during key nightlife hours. Exciting Growth Opportunities: - Lookout Tavern is expanding, with a new concept set to open in Peoria this year. This expansion presents significant opportunities for rapid career progression for ambitious team members. - Proven performance and leadership in the Phoenix location can quickly lead to elevated roles in our expanding portfolio, including potential management positions in our new Peoria concept. - We are committed to internal promotions and professional development, offering a clear path for career advancement within the company. How to Apply: Interested candidates should apply through this system or directly on our hiring platform. The owner or GM will reach out to you shortly. Please include a short narrative explaining why you think you're right for the job. WE READ THEM! Application Deadline: Hiring very soon Join Us: This is more than a job opportunity; it's a chance to be part of something bigger. Be at the forefront of our expansion and play a crucial role in our success story. We can't wait to see where we can go together. Apply now to start your journey with Lookout Tavern and be a part of our exciting future. Requirements Requirements: - At least 2 years of management experience in a bar or restaurant environment, with a strong preference for candidates with nightlife experience. - Demonstrated ability to lead and motivate a team in a high-paced setting. - Excellent organizational, communication, and interpersonal skills. - Availability to work weeknight closing and mid shifts, with a flexible approach to scheduling. - Proficiency in managing inventory, training staff, and ensuring regulatory compliance. - A passion for the hospitality industry and a commitment to delivering exceptional customer service. Benefits What We Offer: - Competitive salary and benefits. - A vibrant, energetic work environment with a strong community spirit. - Professional growth opportunities, particularly with the upcoming Peoria concept. - A chance to be part of a growing brand that values innovation and excellence.
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
May 24, 2024
Full time
Job Description Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.10 - $20.45 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $14.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $17.50 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Portland Oregon Job Segment: Kitchen, Food Service, Hospitality
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality
May 24, 2024
Full time
Job Description At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together. We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply. Compensation: $12.75 / hour + $3.88 average hourly tips Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours. Restaurant Shift Leaders are also eligible for: 5 paid vacation days per year Paid sick time Paid parental leave A free shift meal Access to MOD's Employee Assistance Program This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied. Summary As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD's purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience. In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind. Key Responsibilities Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate Keyholder responsible for cash within the shift in an accurate manner Take inventory and place orders as needed and directed by the GM Conduct coaching in the moment Manage shift duties checklists and address/escalate any equipment malfunctions Focus on the growth and well-being of the Squad and celebrate wins MOD values are demonstrated when you: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress Focus on finding the solution, not dwelling on the problem Be generous with your time. Show patience and grace when answering questions and be of service to others Express appreciation for the generosity of others Show compassion, understanding, and willingness to support others without judgment Play a proactive role in creating a safe environment for all customers and squad members Demonstrate and embody MOD culture and standards Required Qualifications Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility) Minimum of 1 year of customer service or restaurant experience Must be at least 18 years old Previous experience coaching, teaching and inspiring others Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner Customer service skills and a proven ability to remain calm and focused Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law. Preferred Qualifications Experience successfully providing on-the-job training to others in a rapidly changing environment Experience as a shift lead in a retail environment Physical Requirements As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others. Working Conditions • High noise levels due to operations, customers and overhead music • May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer • Varying schedule to include evenings, holidays and extended hours as business dictates • Will work near moving or mechanical parts • Will work inside a walk-in refrigerator and freezer This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact . In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer. Stories From The Journey Nearest Major Market: Harrisburg Job Segment: Kitchen, Food Service, Hospitality