Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 20, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
May 19, 2024
Full time
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
May 19, 2024
Full time
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Description: Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 _Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._ This role will be eligible for the following benefits, after meeting initial eligibility times: + 401K Retirement Savings Plan + Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must be able to provide a minimum of two full days of work availability each week. + Must have Hawaii Liquor License. Primary Location: US-HI-Wailea Organization: Andaz Maui at Wailea Pay Basis: Hourly Job Level: On-call/Casual Job: Bars/Restaurants/Outlets Req ID: WAI002159 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
May 18, 2024
Full time
Description: Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 _Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._ This role will be eligible for the following benefits, after meeting initial eligibility times: + 401K Retirement Savings Plan + Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must be able to provide a minimum of two full days of work availability each week. + Must have Hawaii Liquor License. Primary Location: US-HI-Wailea Organization: Andaz Maui at Wailea Pay Basis: Hourly Job Level: On-call/Casual Job: Bars/Restaurants/Outlets Req ID: WAI002159 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
May 18, 2024
Full time
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
May 16, 2024
Full time
Position Overview: The primary responsibility of the Cocktail Server - Pool is to provide Hotel/Casino guests with prompt and accurate beverage service and providing unmatched service to all guests in every interaction. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure. Provides unmatched service to guests at all times. Proactively seeks guest service opportunities. Interacts with pool guests taking drink orders while up-selling and delivering high quality drink orders to the guests in a timely manner. Must be familiar with both semi and modified beverage club service. Maintains assigned areas by keeping them clean and free of debris. Handles cash and credit transactions accurately and efficiently associated with beverage sales and provide appropriate change to the guest based on beverage sales. Knowledge and terminology of beer, wine, and spirits. Must be familiar with domestic and import beers, different types of wine, brand name spirits, and garnishments. Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of Venetian Resort services, features, attractions, promotions and special events. Provide a service or assistance to meet the needs of a guest, client or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. Comply with policies and procedures of the department or section in order to complete service satisfactorily. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. Must be able to obtain and maintain a Food handler's card (Health card), Alcohol Awareness (TAM) card and any other certification or license, as required by law or policy. 1 year cocktail service experience in a high volume cash handling setting required. Previous experience at a pool or nightclub preferred. Must possess a general understanding of beer, wine and spirits including specialty drinks. Must maintain cleanliness of work area at all times. Must be able to demonstrate superior customer service skills by presenting a friendly, relaxed and professional demeanor, ability to manage multiple tasks with attention to detail while meeting business demands. Must have basic knowledge of attractions/restaurants in the Las Vegas area and provided by the Venetian Resort. Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change. Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Ability to communicate clearly and effectively in English, both in spoken and written form. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: Lift or carry service trays of up to 25 pounds, unassisted, in the performance of specific tasks, as assigned. Must be willing to work outdoors in seasonal heat (100F+) or cold as well as inclement weather. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Starting at $19 per hour! Quarterly Bonus! $1,500 Referral Bonus! Property Location: 2000 Hotel Plaza Boulevard - Lake Buena Vista, Florida 32830 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
May 19, 2024
Full time
Starting at $19 per hour! Quarterly Bonus! $1,500 Referral Bonus! Property Location: 2000 Hotel Plaza Boulevard - Lake Buena Vista, Florida 32830 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2023) BASIC FUNCTION: Under general supervision, opens and closes the hotel bar for guests following Company policies and procedures. Maintains the food prep and hotel bar area in a clean, well-organized manner while serving and assisting guests. Presents a high standard of integrity, service, and hospitality at all times to promote the Drury culture with customers and co-workers. Has general knowledge of the hotel, area, and events to answer questions. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to mix a wide variety of drinks. Requires ability to operate machines and equipment used, including but not limited to, include cash register, dishwashers, speed batch ovens and microwave, etc. Requires excellent customer service skills; ability to communicate effectively with customers and all levels of team members; ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism. Requires ability to open and close bar, obtain all supplies necessary for mixing cocktails, and clean and maintain areas for which responsible. Requires ability to effectively and efficiently move around bar area. Requires ability to distinguish between different denominations of currency and make change. Requires ability to work with and prepare food; work independently or in teams; work in a fast paced environment; be flexible working varying shifts and time schedules as needed; work weekends and holidays. Requires ability to obtain and maintain all appropriate certifications per Company requirements. Rise. Shine. Work Happy. Hiring Immediately!
WHAT YOU'LL DO The primary responsibility of the Pool Cabana Host is to ensure complete customer satisfaction by providing the highest quality of service to our cabana and daybed guests and their food and beverage needs. All duties are to be performed in accordance with the company's policies and procedures. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Greets and welcomes all cabana guests in a pleasant and professional manner and escorting them to their cabana or daybed. Assisting guest with food and beverage choices/menus, taking food and beverage orders accurately, delivering orders promptly. Accurately, and professionally deal with cash/credit transactions, aid cabana guests with requests, and cabana/pool deck cleanliness. Continuously seek service opportunities. Respond to and resolve guest complaints. Answer guest questions and possess knowledge about property events and attractions. Work closely with bar staff, runners and kitchen staff to coordinate the delivery of food and beverage orders to the appropriate location. Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have. Communicate any special instructions or guest preferences to the bar and kitchen staff to ensure the correct preparation of orders. Provide fast (20 minutes or less round time), friendly, professional beverage service to pool guests; carry full trays on every round. Take drink orders, communicate with the bartender, assist in the preparation of drinks, and present drinks to guests. Maintain a clean and well-stocked workstation. Handle money according to procedures. Serve as an ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos. Work well with others, especially beverage servers, bartenders, barbacks and the beverage supervisor. Provide personalized service and use guests' names. Resolve service problems according to guidelines. Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies. Fulfill any other related duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. REQUIREMENTS At least 21 years of age. High school diploma or equivalent. One-year previous high-volume food and beverage experience. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PREFERRED Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
May 19, 2024
Full time
WHAT YOU'LL DO The primary responsibility of the Pool Cabana Host is to ensure complete customer satisfaction by providing the highest quality of service to our cabana and daybed guests and their food and beverage needs. All duties are to be performed in accordance with the company's policies and procedures. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Greets and welcomes all cabana guests in a pleasant and professional manner and escorting them to their cabana or daybed. Assisting guest with food and beverage choices/menus, taking food and beverage orders accurately, delivering orders promptly. Accurately, and professionally deal with cash/credit transactions, aid cabana guests with requests, and cabana/pool deck cleanliness. Continuously seek service opportunities. Respond to and resolve guest complaints. Answer guest questions and possess knowledge about property events and attractions. Work closely with bar staff, runners and kitchen staff to coordinate the delivery of food and beverage orders to the appropriate location. Provide friendly and professional service to guests, assisting with any additional requests or inquiries they may have. Communicate any special instructions or guest preferences to the bar and kitchen staff to ensure the correct preparation of orders. Provide fast (20 minutes or less round time), friendly, professional beverage service to pool guests; carry full trays on every round. Take drink orders, communicate with the bartender, assist in the preparation of drinks, and present drinks to guests. Maintain a clean and well-stocked workstation. Handle money according to procedures. Serve as an ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos. Work well with others, especially beverage servers, bartenders, barbacks and the beverage supervisor. Provide personalized service and use guests' names. Resolve service problems according to guidelines. Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies. Fulfill any other related duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. REQUIREMENTS At least 21 years of age. High school diploma or equivalent. One-year previous high-volume food and beverage experience. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Work requires knowledge of tray service and cocktail ingredients. Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed. PREFERRED Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 30 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work outdoors and be exposed to various environmental factors such as, but not limited to, varying conditions of temperature, heat, water, wind, extensive sun exposure, chemicals, including chlorine and other pool chemicals, noise, dust, and cigarette smoke. Work in a fast-paced and busy environment. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Under general supervision, provide general support to all bar needs by ensuring cleanliness, organization, and adequate stock levels of products and supplies pertinent to completing duties properly; and duties will include, but not limited to all responsibilities below and other duties assigned by management. Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions. Responsible for learning and being familiar with all of Pinnacle Entertainment, Inc.'s room outlets, Bar Back functions, and for being able to answer general questions regarding the property. Anticipate the guest's needs and respond appropriately with a sense of urgency. Maintain the bar stock and keep supply areas organized and up to par. Assist bartender with various tasks such as, cut and continuously replenish fruit trays; stock liquor, beers, and wines; provide change when needed; and assist with cleanliness of bar. Check identification of customers to verify age requirements for purchase of alcohol. Take beverage orders from serving staff or directly from patrons. Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs. Adhere to company policy by measuring all drinks using either the Berg system or a jigger. Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. Mix ingredients, such as liquor, juice, soda, water, sugar and bitters to prepare cocktails and other beverages. Deliver beverage orders to guests throughout assigned section in a timely manner. Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations. Accurately account for and collect payment for all drink orders through POS system in a timely manner. Clean and stock glassware, utensils, and bar equipment. Arrange and clean liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive. Clean bars, work areas, and tables. Produce and complete par lists to requisition liquor and supplies. Maintain lounge and bar area by collecting used glassware, silverware, dishes, ashtrays and debris. Limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course. Slice and pit fruit for garnishing drinks. Receive and deliver order to appropriate venue/bar. Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment. Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. Consistent attendance at company/restaurant training programs as they are scheduled. Carry out duties with attention to detail, sanitation and safety. Complete opening, closing and other side duties as assigned by the supervisors. Pass all tests given including the training in order to retain the knowledge needed to be an effective server. Maintain a well-groomed, neat and clean appearance. Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by management. Must be able to obtain and maintain valid gaming license. Must be at least 21-years of age. Demonstrated ability to communicate with internal and external guests effectively. Must be able to obtain and maintain responsible alcohol service certification. Familiarity and product knowledge of beverages, wines, and garnishes. The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort. Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. Belterra Park Gaming 6301 Kellogg Rd Cincinnati, OH 45230 Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.
May 18, 2024
Full time
Under general supervision, provide general support to all bar needs by ensuring cleanliness, organization, and adequate stock levels of products and supplies pertinent to completing duties properly; and duties will include, but not limited to all responsibilities below and other duties assigned by management. Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member's needs and questions. Responsible for learning and being familiar with all of Pinnacle Entertainment, Inc.'s room outlets, Bar Back functions, and for being able to answer general questions regarding the property. Anticipate the guest's needs and respond appropriately with a sense of urgency. Maintain the bar stock and keep supply areas organized and up to par. Assist bartender with various tasks such as, cut and continuously replenish fruit trays; stock liquor, beers, and wines; provide change when needed; and assist with cleanliness of bar. Check identification of customers to verify age requirements for purchase of alcohol. Take beverage orders from serving staff or directly from patrons. Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs. Adhere to company policy by measuring all drinks using either the Berg system or a jigger. Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. Mix ingredients, such as liquor, juice, soda, water, sugar and bitters to prepare cocktails and other beverages. Deliver beverage orders to guests throughout assigned section in a timely manner. Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations. Accurately account for and collect payment for all drink orders through POS system in a timely manner. Clean and stock glassware, utensils, and bar equipment. Arrange and clean liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive. Clean bars, work areas, and tables. Produce and complete par lists to requisition liquor and supplies. Maintain lounge and bar area by collecting used glassware, silverware, dishes, ashtrays and debris. Limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course. Slice and pit fruit for garnishing drinks. Receive and deliver order to appropriate venue/bar. Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment. Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. Consistent attendance at company/restaurant training programs as they are scheduled. Carry out duties with attention to detail, sanitation and safety. Complete opening, closing and other side duties as assigned by the supervisors. Pass all tests given including the training in order to retain the knowledge needed to be an effective server. Maintain a well-groomed, neat and clean appearance. Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. Perform all duties as assigned by management. Must be able to obtain and maintain valid gaming license. Must be at least 21-years of age. Demonstrated ability to communicate with internal and external guests effectively. Must be able to obtain and maintain responsible alcohol service certification. Familiarity and product knowledge of beverages, wines, and garnishes. The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort. Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. Belterra Park Gaming 6301 Kellogg Rd Cincinnati, OH 45230 Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.
What would I be doing? Under general supervision, the Barback will provide general support to all bar needs by ensuring cleanliness, organization, and adequate stock levels of products and supplies pertinent to completing duties properly; and duties will include, but not limited to all responsibilities below and other duties assigned by management. Responsibilities + The Barback will anticipate the guest's needs and respond appropriately with a sense of urgency. + Maintain the bar stock and keep supply areas organized and up to par. + The Barback will assist bartender with various tasks such as, cut and continuously replenish fruit trays; stock liquor, beers, and wines; provide change when needed; and assist with cleanliness of bar. + Check identification of customers to verify age requirements for purchase of alcohol. + The Barback will take beverage orders from serving staff or directly from patrons. + Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs. + The Barback will adhere to company policy by measuring all drinks using either the Berg system or a jigger. + Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. Mix ingredients, such as liquor, juice, soda, water, sugar and bitters to prepare cocktails and other beverages. + The Barback will deliver beverage orders to guests throughout assigned section in a timely manner. + Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations. + The Barback will accurately account for and collect payment for all drink orders through POS system in a timely manner. + Clean and stock glassware, utensils, and bar equipment. Arrange and clean liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive. + The Barback will clean bars, work areas, and tables. Produce and complete par lists to requisition liquor and supplies. + Maintain lounge and bar area by collecting used glassware, silverware, dishes, ashtrays and debris. + The Barback will limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course. + Slice and pit fruit for garnishing drinks. + The Barback will receive and deliver order to appropriate venue/bar. + Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment. + The Barback will abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. + Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. + The Barback will have consistent attendance at company/restaurant training programs as they are scheduled. + Carry out duties with attention to detail, sanitation and safety. + The Barback will complete opening, closing and other side duties as assigned by the supervisors. + Pass all tests given including the training in order to retain the knowledge needed to be an effective server. + The Barback will maintain a well-groomed, neat and clean appearance. + Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. + The Barback will perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. + Perform all duties as assigned by management. What are we looking for? + Must be able to obtain and maintain valid gaming license. + Must be at least 21-years of age. + Demonstrated ability to communicate with internal and external guests effectively. + Must be able to obtain and maintain responsible alcohol service certification. + Familiarity and product knowledge of beverages, wines, and garnishes. What would it be like to work at this property? The truly unique entertainment complex, Belterra Park Gaming , features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort. _Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law._ _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation._ Belterra Park Gaming 6301 Kellogg Rd Cincinnati, OH 45230 What would it be like to be a Boyd Gaming Team Member? Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead. Requisition ID _7_ Property _BELTERRA PARK_ Category _Food & Beverage_ Position Type _Full-Time_
May 16, 2024
Full time
What would I be doing? Under general supervision, the Barback will provide general support to all bar needs by ensuring cleanliness, organization, and adequate stock levels of products and supplies pertinent to completing duties properly; and duties will include, but not limited to all responsibilities below and other duties assigned by management. Responsibilities + The Barback will anticipate the guest's needs and respond appropriately with a sense of urgency. + Maintain the bar stock and keep supply areas organized and up to par. + The Barback will assist bartender with various tasks such as, cut and continuously replenish fruit trays; stock liquor, beers, and wines; provide change when needed; and assist with cleanliness of bar. + Check identification of customers to verify age requirements for purchase of alcohol. + The Barback will take beverage orders from serving staff or directly from patrons. + Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge. Anticipate, identify, and provide for guest needs. + The Barback will adhere to company policy by measuring all drinks using either the Berg system or a jigger. + Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. Mix ingredients, such as liquor, juice, soda, water, sugar and bitters to prepare cocktails and other beverages. + The Barback will deliver beverage orders to guests throughout assigned section in a timely manner. + Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations. + The Barback will accurately account for and collect payment for all drink orders through POS system in a timely manner. + Clean and stock glassware, utensils, and bar equipment. Arrange and clean liquor bottles, beer, fruit trays, and glassware to assure that the bar environment is perceived as clean, organized, and attractive. + The Barback will clean bars, work areas, and tables. Produce and complete par lists to requisition liquor and supplies. + Maintain lounge and bar area by collecting used glassware, silverware, dishes, ashtrays and debris. + The Barback will limit problems related to guests' excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course. + Slice and pit fruit for garnishing drinks. + The Barback will receive and deliver order to appropriate venue/bar. + Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment. + The Barback will abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests. + Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner. + The Barback will have consistent attendance at company/restaurant training programs as they are scheduled. + Carry out duties with attention to detail, sanitation and safety. + The Barback will complete opening, closing and other side duties as assigned by the supervisors. + Pass all tests given including the training in order to retain the knowledge needed to be an effective server. + The Barback will maintain a well-groomed, neat and clean appearance. + Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers. + The Barback will perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards. + Perform all duties as assigned by management. What are we looking for? + Must be able to obtain and maintain valid gaming license. + Must be at least 21-years of age. + Demonstrated ability to communicate with internal and external guests effectively. + Must be able to obtain and maintain responsible alcohol service certification. + Familiarity and product knowledge of beverages, wines, and garnishes. What would it be like to work at this property? The truly unique entertainment complex, Belterra Park Gaming , features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort. _Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law._ _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation._ Belterra Park Gaming 6301 Kellogg Rd Cincinnati, OH 45230 What would it be like to be a Boyd Gaming Team Member? Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision Boyd Gaming is one of the nation's leading casino entertainment companies. But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead. Requisition ID _7_ Property _BELTERRA PARK_ Category _Food & Beverage_ Position Type _Full-Time_
Description Position Summary: A Food Runner can facilitate a collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders, and removing used dishes and utensils. Experienced in the restaurant industry and knows how to provide an excellent dining experience. To be considered for this role, you should be available to work various shifts, including weekends. Making sure the server stations are stocked and organized. Deliver guests orders in a timely manner. Responsible for the appearance of the dining room and bar and ensuring that it is always kept clean. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Type: Hourly, Part-time Pay rate: $16.85/hr + tips Duties and Responsibilities: Responsibilities include, but are not limited to: Working with the servers to create a great energy and atmosphere. Greet each guest with a good attitude and a smile. Taking out trash and keeping restaurant clean and organized free of dirty plates and glassware. Running food to tables and ensuring guests are receiving their correct order. Handling the food in a timely manner to ensure optimal food temperature. MUST have a great understanding of the menu and what is in each dish. Fill water glasses when necessary. Clearing empty food plates when guest is finished. Wiping down and sanitizing tables when guests are done eating. Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses. Helping with dishes when we are backed up. This position must possess excellent customer service skills and understand the importance of damage control. Qualifications: Possess excellent communication skills. Understands and follows written directions. Must be able to provide legible communication. Works cooperatively in a team environment. Must be comfortable learning new skills. Can perform calmly under pressure. Uses critical thinking reasoning skills to solve problems quickly. Manages time effectively. Skills and Attitudes: Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities. Must have the ability to: Able to work at a rapid pace while maintaining attention to detail, ability to multi-task. Must be skilled in time management. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. Must show enthusiasm for the job and for the restaurant. Must be considerate, patient, and willing to help fellow employees. Must have a good self-image and be able to command the respect of the employees. Must be able to tolerate pressure and work calmly and efficiently during busy times. Must handle guest complaints according to restaurant policies and procedures. Possess the highest work ethics, personal morals, and honesty beyond reproach. Education: Must have one or more of the following: Minimum of 1+ years bar backing experience required in fine dining or upscale restaurant. Equivalent combination of education and experience. Certificates, Licenses, and Registrations: San Diego County Food Handlers Card (must be turned in within 30 days of employment). Anti-harassment and nondiscrimination 1-hour class. RBS - Responsible Alcohol Service (must be turned in when training concludes) Physical Requirements: Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to workdays, nights, weekends, holidays). Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. Proficient in computer skills including POS systems and iPad applications. Professional appearance appropriate for a premier restaurant. Must be able to sit for up to 8 hours at a time. Ability to work in a stressful, fast-paced environment VENUE Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition, including regional dishes from around the country, all reimagined with fresh and local ingredients and our Chef's modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and décor. If it's downtown San Diego energy you want, head upstairs to the Gaslamp's premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere. ABOUT RMD Group RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel's Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
May 15, 2024
Full time
Description Position Summary: A Food Runner can facilitate a collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders, and removing used dishes and utensils. Experienced in the restaurant industry and knows how to provide an excellent dining experience. To be considered for this role, you should be available to work various shifts, including weekends. Making sure the server stations are stocked and organized. Deliver guests orders in a timely manner. Responsible for the appearance of the dining room and bar and ensuring that it is always kept clean. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Type: Hourly, Part-time Pay rate: $16.85/hr + tips Duties and Responsibilities: Responsibilities include, but are not limited to: Working with the servers to create a great energy and atmosphere. Greet each guest with a good attitude and a smile. Taking out trash and keeping restaurant clean and organized free of dirty plates and glassware. Running food to tables and ensuring guests are receiving their correct order. Handling the food in a timely manner to ensure optimal food temperature. MUST have a great understanding of the menu and what is in each dish. Fill water glasses when necessary. Clearing empty food plates when guest is finished. Wiping down and sanitizing tables when guests are done eating. Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses. Helping with dishes when we are backed up. This position must possess excellent customer service skills and understand the importance of damage control. Qualifications: Possess excellent communication skills. Understands and follows written directions. Must be able to provide legible communication. Works cooperatively in a team environment. Must be comfortable learning new skills. Can perform calmly under pressure. Uses critical thinking reasoning skills to solve problems quickly. Manages time effectively. Skills and Attitudes: Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities. Must have the ability to: Able to work at a rapid pace while maintaining attention to detail, ability to multi-task. Must be skilled in time management. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. Must show enthusiasm for the job and for the restaurant. Must be considerate, patient, and willing to help fellow employees. Must have a good self-image and be able to command the respect of the employees. Must be able to tolerate pressure and work calmly and efficiently during busy times. Must handle guest complaints according to restaurant policies and procedures. Possess the highest work ethics, personal morals, and honesty beyond reproach. Education: Must have one or more of the following: Minimum of 1+ years bar backing experience required in fine dining or upscale restaurant. Equivalent combination of education and experience. Certificates, Licenses, and Registrations: San Diego County Food Handlers Card (must be turned in within 30 days of employment). Anti-harassment and nondiscrimination 1-hour class. RBS - Responsible Alcohol Service (must be turned in when training concludes) Physical Requirements: Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to workdays, nights, weekends, holidays). Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. Proficient in computer skills including POS systems and iPad applications. Professional appearance appropriate for a premier restaurant. Must be able to sit for up to 8 hours at a time. Ability to work in a stressful, fast-paced environment VENUE Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition, including regional dishes from around the country, all reimagined with fresh and local ingredients and our Chef's modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and décor. If it's downtown San Diego energy you want, head upstairs to the Gaslamp's premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere. ABOUT RMD Group RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel's Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.