Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
May 18, 2024
Full time
Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. This role will be eligible for the following benefits, after meeting initial eligibility times: 401K Retirement Savings Plan Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. A true desire to satisfy the needs of others in a fast paced environment. Refined verbal communication skills. Must be able to provide a minimum of two full days of work availability each week. Must have Hawaii Liquor License.
Description: Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 _Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._ This role will be eligible for the following benefits, after meeting initial eligibility times: + 401K Retirement Savings Plan + Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must be able to provide a minimum of two full days of work availability each week. + Must have Hawaii Liquor License. Primary Location: US-HI-Wailea Organization: Andaz Maui at Wailea Pay Basis: Hourly Job Level: On-call/Casual Job: Bars/Restaurants/Outlets Req ID: WAI002159 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
May 18, 2024
Full time
Description: Andaz Maui at Wailea is the first resort for the Andaz brand. Situated on Maui's premier southwestern coastline, the 15-acre beachfront resort will be located along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Cocktail servers are responsible for submitting and presenting guest beverage selections. The right person will gain menu knowledge and give recommendations from our compilation of libations. Servers engage in casual conversation and must maintain an attractive setting. Their style and service attributes are key to creating the guest experience. Hyatt has redefined the hotel experience that reflects the Hindi meaning of "Andaz, personal style". Local inspirations, simplified luxuries, uncompromised service and leading edge design all create the Andaz concept which is growing worldwide. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. This is not your typical career opportunity. This is the Hyatt Touch. Hourly Rate: $14 _Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law._ This role will be eligible for the following benefits, after meeting initial eligibility times: + 401K Retirement Savings Plan + Discounted room bookings at any participating Hyatt location upon employment When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Qualifications: + A true desire to satisfy the needs of others in a fast paced environment. + Refined verbal communication skills. + Must be able to provide a minimum of two full days of work availability each week. + Must have Hawaii Liquor License. Primary Location: US-HI-Wailea Organization: Andaz Maui at Wailea Pay Basis: Hourly Job Level: On-call/Casual Job: Bars/Restaurants/Outlets Req ID: WAI002159 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 18, 2024
Full time
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
Job Description Job Description Description: You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment Compensation details: 7.2-20 Hourly Wage PI3e7a861ddf0d-5491
May 14, 2024
Full time
Job Description Job Description Description: You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment Compensation details: 7.2-20 Hourly Wage PI3e7a861ddf0d-5491
Description: You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the 'fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment Compensation details: 7.2-20 Hourly Wage PIa37bd3cca6d3-5491
May 04, 2024
Full time
Description: You will serve guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails, you will be able to provide an amazing experience for guests, all while making great money in a fun environment! Pinstripes Servers must have the ability to enliven the venue, and bring in the 'fun' aspect to the guest experience. It is their personality that creates the guest experience. Servers have the ability to be versatile, bouncing from cocktailing to serving in an upscale dining environment, well-versed in event service, to gaming experts. They must have a keen ability to not only read the guest, but to deliver on their expectations. It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start. Check out photos of our space, menus, and weekly specials at We look forward to you joining the team! Requirements: Requirements: Provides memorable guest service Accurately takes orders Able to answer questions regarding the menu Taking orders in a timely fashion Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently Offer suggestions and recommendations in regards to orders and drinks Help personalize the meal Process payment Maintain a clean working environment Must have the ability to provide excellent customer service Ability to be on your feet for up to 6 hours Must always be neat in appearance and follow uniform and grooming guidelines In-depth knowledge of serving customers' needs and understanding of serving food to customers Benefits: 401K program Employee discount program Health insurance offered Great working environment Compensation details: 7.2-20 Hourly Wage PIa37bd3cca6d3-5491
Heritage Restaurant Group LLC
Albuquerque, New Mexico
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe401c5afeb27-4694
May 18, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PIe401c5afeb27-4694
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
May 18, 2024
Seasonal
POSITION OVERVIEW The Model Server Assistant combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves assisting in service, engaging with guests, and contributing to the overall enjoyment of the Pool. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Assist in preparing the pool area before opening, ensuring all cabanas, seating areas, and bars are clean, well-stocked, and ready for guests Arrange and restock necessary supplies, including glassware, napkins, and other essentials Welcome guests upon their arrival, guide them to their designated tables or seating areas, and provide assistance as needed Respond promptly to guest inquiries, helping them navigate the nightclub's offerings and entertainment Collaborate closely with servers to ensure timely delivery of drinks and food orders to guests Assist servers in clearing empty glassware, plates, and other items, maintaining a clean and organized environment Continuously monitor and maintain the cleanliness, clearing any debris and promptly addressing any spills Clear used glassware, dishes, and other items, ensuring efficient turnover for the next group of guests Reset with clean glassware, napkins, and other necessary items Respond to guest requests for additional drinks, napkins, or other items in a timely and courteous manner Collaborate with the servers to fulfill guest requests promptly Monitor the environment to ensure the safety and comfort of guests, reporting any disruptive behavior or potential security concerns to management Assist in cleaning and closing at the end of the night, including clearing dishes, restocking supplies, and maintaining cleanliness Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued Familiarize yourself with the drink menu, confidently making recommendations and answering inquiries Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience Process payments accurately, handle cash, and manage electronic transactions with professionalism Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience Coordinate with bartenders, other servers, and the bar team to ensure smooth service Maintain a polished appearance, adhering to dress code and grooming standards Assist fellow servers and staff when necessary to ensure a cohesive and efficient service Follow responsible alcohol service regulations, health codes, and safety standards Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience is preferred Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the Company's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a dynamic environment and adapt to changing demands Compliance with all legal age requirements for serving alcoholic beverages in the respective location Must fit in the uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $18.80 per hour
Heritage Restaurant Group LLC
Albuquerque, New Mexico
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
May 18, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE Come deliver refined experiences at The Smoky Note, Nob Hill's newest modern cocktail lounge. At The Smoky Note, a Heritage Restaurant Group Company, you will work in an environment where your skills and creativity can flourish, are recognized, and are rewarded. More importantly, your work at this iconic Nob Hill building will help us achieve our mission of preserving and advancing the cultural heritages of New Mexico. Full-time salary position ranging from $45 DOE plus benefits. Located at Nob Hill in Albuquerque, NM. (Formally Monte Vista Fire Station) Position Purpose: The General Manager of The Smoky Note plays the essential role in ensuring the lounge is successful by overseeing all aspects of its operations, maintaining luxury standards, and delivering customer experiences that exceed expectations. Supervisory Responsibilities: All Staff Essential Duties and Functions/Responsibilities/Tasks: Recruit, hire, train, and supervise staff, including bartenders, servers, host/hostesses, and support personnel. Uphold and enforce exceptional customer service standards, ensuring guests have a memorable experience with every visit. Maintain a welcoming and upscale atmosphere within the lounge. Address guest feedback, concerns, and complaints promptly and professionally. Develop and manage budgets, including expenses, staffing costs, and inventory. Monitor revenue, analyze financial reports, and implement strategies to optimize profitability. Control costs while maintaining the lounge's high-quality standards. Work with Corporate support to evaluate and select suppliers based on quality, cost, and reliability. Oversee the procurement and management of inventory, including liquor, supplies, and equipment while maintaining inventory control procedures to minimize waste and ensure accuracy. Ensure compliance with all local, state, and federal regulations related to alcohol service and health standards. Maintain and renew licenses and permits as required. Collaborate with Corporate marketing teams to create promotional events and campaigns. Build relationships with local media and influencers to enhance the lounge's reputation. Conduct regular inspections of the lounge to ensure cleanliness, maintenance, and adherence to brand standards. Monitor the quality and consistency of the beverage program and lounge environment. Maintain open and effective communication with staff, management, and suppliers. Foster a positive work environment and provide leadership to the team. HC9 Requirements: Previous experience as a General Manager or Assistant General Manager in an upscale cocktail lounge, fine dining restaurant, or hospitality establishment is required. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Financial acumen and the ability to manage budgets effectively. Extensive knowledge of cocktail lounge operations, including mixology and beverage programs. Understanding of local alcohol regulations and compliance. Problem-solving and decision-making abilities. Work evenings, weekends, and holidays is required. Bachelor's degree in hospitality management or a related field is a plus. Inspiring Our Communities, & Celebrating Local Artisans. Full Job Description provided at Interview. Heritage Restaurant Group is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI1d638ef1-
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lakeside retreat as unique as Austin itself. Austin's particular brand of cool is evident in every detail of our downtown Hotel, from local art to Texas-inspired spa treatments. Come for our incredible margaritas and saltwater pool, then stay for lawn games, miles of lakeside trails and spacious rooms overlooking idyllic Lady Bird Lake. About the role: Four Seasons Hotel Austin is seeking a Pool Server to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. What you will do: Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! It is more than serving food, but rather creating a poolside Food & Beverage experience. Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you bring: Knowledge of MICROS preferred One to two years' experience working in Food & Beverage preferred TABC & Food Handlers Certifications required Work authorization in the United States What we offer: COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days Room night stays at Four Seasons Worldwide Employee meals prepared by the Four Seasons Culinary Team Dry cleaning and alteration of employee uniforms Parking in Downtown Austin during work shifts DISCOUNTED Discounted public transportation options Four Seasons beds and bedding Gold's Gym membership ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays 401k participation with a company matching program 100% Company-Paid Parental Leave Growth opportunities within Four Seasons Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends and holidays. Want to know more about working for Four Seasons? Visit us at: You Tube: Facebook: LinkedIn: Twitter: Instagram: See what our employees are saying at: The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 16, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A lakeside retreat as unique as Austin itself. Austin's particular brand of cool is evident in every detail of our downtown Hotel, from local art to Texas-inspired spa treatments. Come for our incredible margaritas and saltwater pool, then stay for lawn games, miles of lakeside trails and spacious rooms overlooking idyllic Lady Bird Lake. About the role: Four Seasons Hotel Austin is seeking a Pool Server to join our dynamic Food & Beverage Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. What you will do: Are you excited about delivering the best Food & Beverage experience to our guests? This position may be the perfect fit for you! It is more than serving food, but rather creating a poolside Food & Beverage experience. Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you bring: Knowledge of MICROS preferred One to two years' experience working in Food & Beverage preferred TABC & Food Handlers Certifications required Work authorization in the United States What we offer: COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days Room night stays at Four Seasons Worldwide Employee meals prepared by the Four Seasons Culinary Team Dry cleaning and alteration of employee uniforms Parking in Downtown Austin during work shifts DISCOUNTED Discounted public transportation options Four Seasons beds and bedding Gold's Gym membership ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays 401k participation with a company matching program 100% Company-Paid Parental Leave Growth opportunities within Four Seasons Schedule & Hours: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends and holidays. Want to know more about working for Four Seasons? Visit us at: You Tube: Facebook: LinkedIn: Twitter: Instagram: See what our employees are saying at: The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Job Details Job Location TX - Fort Worth, TX Position Type Seasonal Salary Range $8.50 - $8.50 Hourly Description River Crest Country Club is actively hiring Pool Servers for the 2024 summer season. Located five miles from downtown Fort Worth, River Crest is Fort Worth's oldest and most storied country club. The pay for this position is a combination of an $8.50 hourly rate plus 15% Service Charge paid bi-weekly. For the average Pool Server this combination equates to approximately $15-$17 per hour on a bi-weekly pay schedule which includes their base hourly rate and service charge. This is not a guarantee of future earnings as shift availability and venue traffic could increase or decrease the average rate. JOB SUMMARY The Pool Server is responsible for ensuring that all Members' food and beverage needs are satisfied while dining or drinking outside. The ideal candidate will have previous food and beverage service experience, a strong work ethic, and a positive disposition. We will provide all training necessary to new servers. QUALIFICATIONS & WORK REQUIREMENTS Strong work ethic and desire to learn. A passion for providing outstanding experiences and memories for all Members and guests. Attention to detail and mental concentration are necessary for accurately performing tasks and tolerating frequent interruptions. Must present a neat and clean personal appearance. Must have timely, reliable attendance. Must have a professional, courteous & respectful attitude toward Members, guests, vendors, co-workers and supervisors. Education Required: Food Handlers Certification; TABC if 18 years old (within 30-days of hire; will provide) Knowledge/Skills/Language Required: English language skills. Must be able to clearly communicate verbally with Members, guests, supervisors and co-workers Active Listening - Giving full attention to what Members/guests are saying, taking time to understand the points being made, asking questions as appropriate Service Orientation - Actively looking for ways to help Members/guests Social Perceptiveness - Being aware of Members/guests' reactions Abilities/Work Activities Required: Perform General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Able to comfortably lift 35 - 40 lbs Handling and Moving Objects - Using hands and arms in handling, installing, positioning, moving materials, and manipulating things. Ability to walk, stand, bend, kneel and stoop for up to 8 hours RESPONSIBILITIES / DUTIES / FUNCTIONS / TASKS Set up drink stations and maintain supplies Provide immediate attention to all Members and guests upon seating Distribute menus Fill glasses with ice water while guests review menu choices Answer menu questions Suggest wine, beer, & cocktails Present specials and suggesting menu items Take orders and put in POS computer system in a timely manner Turn orders in to kitchen and inform about special cooking instructions Assemble food onto tray Serve meals using proper service techniques Check back to ensure Member and guest satisfaction and replenish water as necessary Remove soiled dishes Suggest and serve dessert, coffee and after dinner drinks Present bill Handle all charge tickets Advise supervisor of any complaints as soon as they occur Perform clean-up and closing duties as assigned by Manager Reports to the supervisor to receive instructions of any special duties or events Completes opening and closing duties as assigned by supervisor Completes all service duties in accordance with the guidelines for high standards of service set forth by RCCC Greets Members and their guests by last name whenever possible Ensures that Members and their guests receive immediate attention and service upon arrival Observes all club policies in dealing with Members and non-Members in club usage Informs supervisor of any complaints or problems that occur throughout the shift Ensures that all established service procedures and standards are adhered to and performed with the emphasis on giving superior service to the Members PHYSICAL DEMANDS AND WORK ENVIRONMENT Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach Use of hands and arms to handle, position, move materials, and manipulate things Ability to push, pull or lift to 40 lbs Must be able to perform duties in excessive heat and inclement weather Be able to work in direct sunlight and be responsible to protect themselves with coverage and/or sunscreen All employment is contingent upon successful completion of a background check and drug screen. All employees are E-Verified.
May 16, 2024
Full time
Job Details Job Location TX - Fort Worth, TX Position Type Seasonal Salary Range $8.50 - $8.50 Hourly Description River Crest Country Club is actively hiring Pool Servers for the 2024 summer season. Located five miles from downtown Fort Worth, River Crest is Fort Worth's oldest and most storied country club. The pay for this position is a combination of an $8.50 hourly rate plus 15% Service Charge paid bi-weekly. For the average Pool Server this combination equates to approximately $15-$17 per hour on a bi-weekly pay schedule which includes their base hourly rate and service charge. This is not a guarantee of future earnings as shift availability and venue traffic could increase or decrease the average rate. JOB SUMMARY The Pool Server is responsible for ensuring that all Members' food and beverage needs are satisfied while dining or drinking outside. The ideal candidate will have previous food and beverage service experience, a strong work ethic, and a positive disposition. We will provide all training necessary to new servers. QUALIFICATIONS & WORK REQUIREMENTS Strong work ethic and desire to learn. A passion for providing outstanding experiences and memories for all Members and guests. Attention to detail and mental concentration are necessary for accurately performing tasks and tolerating frequent interruptions. Must present a neat and clean personal appearance. Must have timely, reliable attendance. Must have a professional, courteous & respectful attitude toward Members, guests, vendors, co-workers and supervisors. Education Required: Food Handlers Certification; TABC if 18 years old (within 30-days of hire; will provide) Knowledge/Skills/Language Required: English language skills. Must be able to clearly communicate verbally with Members, guests, supervisors and co-workers Active Listening - Giving full attention to what Members/guests are saying, taking time to understand the points being made, asking questions as appropriate Service Orientation - Actively looking for ways to help Members/guests Social Perceptiveness - Being aware of Members/guests' reactions Abilities/Work Activities Required: Perform General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Able to comfortably lift 35 - 40 lbs Handling and Moving Objects - Using hands and arms in handling, installing, positioning, moving materials, and manipulating things. Ability to walk, stand, bend, kneel and stoop for up to 8 hours RESPONSIBILITIES / DUTIES / FUNCTIONS / TASKS Set up drink stations and maintain supplies Provide immediate attention to all Members and guests upon seating Distribute menus Fill glasses with ice water while guests review menu choices Answer menu questions Suggest wine, beer, & cocktails Present specials and suggesting menu items Take orders and put in POS computer system in a timely manner Turn orders in to kitchen and inform about special cooking instructions Assemble food onto tray Serve meals using proper service techniques Check back to ensure Member and guest satisfaction and replenish water as necessary Remove soiled dishes Suggest and serve dessert, coffee and after dinner drinks Present bill Handle all charge tickets Advise supervisor of any complaints as soon as they occur Perform clean-up and closing duties as assigned by Manager Reports to the supervisor to receive instructions of any special duties or events Completes opening and closing duties as assigned by supervisor Completes all service duties in accordance with the guidelines for high standards of service set forth by RCCC Greets Members and their guests by last name whenever possible Ensures that Members and their guests receive immediate attention and service upon arrival Observes all club policies in dealing with Members and non-Members in club usage Informs supervisor of any complaints or problems that occur throughout the shift Ensures that all established service procedures and standards are adhered to and performed with the emphasis on giving superior service to the Members PHYSICAL DEMANDS AND WORK ENVIRONMENT Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach Use of hands and arms to handle, position, move materials, and manipulate things Ability to push, pull or lift to 40 lbs Must be able to perform duties in excessive heat and inclement weather Be able to work in direct sunlight and be responsible to protect themselves with coverage and/or sunscreen All employment is contingent upon successful completion of a background check and drug screen. All employees are E-Verified.
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
May 16, 2024
Full time
POSITION SUMMARY: Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience. The Bar Back supports the Bartender and must be able to perform all job requirements of the Bartender. RESPONSIBILITIES: Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar). Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management. Execute wine service when necessary. Check in regularly with every guest to ensure satisfaction with food and drinks. Communicate all allergy and dietary restriction information clearly on tickets. Take tables in the bar or dining room, as assigned by management. Record drink orders accurately and immediately into the Point of Sale (POS) system. Accept guest payment, process credit card charges and make change (if applicable). Learn the names of patrons and personally recognize our regulars. Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view. Respond promptly and courteously to any requests or problems. Report any equipment or bar maintenance problems to Manager. Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Assist the restocking and replenishment of bar inventory and supplies. Maintain a professional appearance and uniform standards. Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers. Give every guest a sincere thank you and farewell. Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. QUALIFICATIONS: Must maintain applicable license. Must be age 21 or above. Outgoing personality, positive attitude and strong communication skills. Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle. Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails. Open to trying new food and drinks. Able to confidently make food and beverage pairing recommendations. Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money. Knowledgeable of computer operations and ordering procedures. Knowledgeable of basic sanitation. Ability to effectively communicate with co-workers and supervisors. Ability to think and communicate clearly in high pressure situations. Ability to maintain excellent attendance and punctuality. EXPERIENCE: Previous bartending, serving and/or customer service experience. PHYSICAL DEMANDS: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed toe, non-canvas and non-skid soled shoes. Requirements ABLE License Bartending experience
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we are looking for: Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Fitness and Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction Collaborate with the management team to develop and implement strategies for improving service quality and guest experience Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences Oversee beverage procurement, inventory management, and cost control to maximize profitability Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages Continuously monitor industry trends, emerging products, and customer preferences to stay ahead Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Ensure compliance with health and safety regulations and maintain cleanliness and organization Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations Requirements: Previous experience in a supervisory or managerial role within the restaurant industry In-depth food and beverage operations knowledge, including service techniques and product knowledge Proficient in managing inventory, cost control, and analyzing sales data Familiarity with health and safety regulations in the restaurant industry Certified in Texas Alcoholic Beverage Commission + Texas Food Management Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills to interact with guests, staff, and management Strong attention to detail and organizational abilities Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI2870acb4e4e9-3834
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Part-time Hourly Position ranging from $7.00-$13.00+ tips hourly DOE.Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio. Position Purpose: Prepare, mix, and serve custom crafted cocktails and outstanding signature drinks in a professional, courteous manner, while doing their part to ensure that service comes out simultaneously, in a high quality and timely fashion. The Bartender is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / Supervisor on shift. Maintain high level of positive and professional approach with coworkers and guests. Comply with nutrition and sanitation regulations and safety standards at all times. Passionately deliver refined, seamless service. Greet and welcome guests at the bar or in the bar area. Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages. Prepare drinks for bar guests and fulfill drink orders for Servers. Notify a manager if a guest is becoming intoxicated. Resolve issues for guests in a professional and timely manner. Full job description and job expectations will be provided during your interview. HC2 Requirements: Current New Mexico Food Handler Certification and Alcohol Server Certification required. Ability to work on your feet in for eight hours or more. Must be able to lift/push/reach for/carry 20+ pounds frequently. Excellent verbal communication and ability to multitask. 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred. High school diploma or equivalent experience/training. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 7-13 Hourly Wage PIf576c5-
May 16, 2024
Full time
Job Description Job Description Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Part-time Hourly Position ranging from $7.00-$13.00+ tips hourly DOE.Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio. Position Purpose: Prepare, mix, and serve custom crafted cocktails and outstanding signature drinks in a professional, courteous manner, while doing their part to ensure that service comes out simultaneously, in a high quality and timely fashion. The Bartender is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / Supervisor on shift. Maintain high level of positive and professional approach with coworkers and guests. Comply with nutrition and sanitation regulations and safety standards at all times. Passionately deliver refined, seamless service. Greet and welcome guests at the bar or in the bar area. Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages. Prepare drinks for bar guests and fulfill drink orders for Servers. Notify a manager if a guest is becoming intoxicated. Resolve issues for guests in a professional and timely manner. Full job description and job expectations will be provided during your interview. HC2 Requirements: Current New Mexico Food Handler Certification and Alcohol Server Certification required. Ability to work on your feet in for eight hours or more. Must be able to lift/push/reach for/carry 20+ pounds frequently. Excellent verbal communication and ability to multitask. 6 months to 1 year or equivalent combination of education and experience; high volume and/or fine dining experience preferred. High school diploma or equivalent experience/training. Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 7-13 Hourly Wage PIf576c5-
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 15, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Description Position Summary: A Food Runner can facilitate a collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders, and removing used dishes and utensils. Experienced in the restaurant industry and knows how to provide an excellent dining experience. To be considered for this role, you should be available to work various shifts, including weekends. Making sure the server stations are stocked and organized. Deliver guests orders in a timely manner. Responsible for the appearance of the dining room and bar and ensuring that it is always kept clean. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Type: Hourly, Part-time Pay rate: $16.85/hr + tips Duties and Responsibilities: Responsibilities include, but are not limited to: Working with the servers to create a great energy and atmosphere. Greet each guest with a good attitude and a smile. Taking out trash and keeping restaurant clean and organized free of dirty plates and glassware. Running food to tables and ensuring guests are receiving their correct order. Handling the food in a timely manner to ensure optimal food temperature. MUST have a great understanding of the menu and what is in each dish. Fill water glasses when necessary. Clearing empty food plates when guest is finished. Wiping down and sanitizing tables when guests are done eating. Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses. Helping with dishes when we are backed up. This position must possess excellent customer service skills and understand the importance of damage control. Qualifications: Possess excellent communication skills. Understands and follows written directions. Must be able to provide legible communication. Works cooperatively in a team environment. Must be comfortable learning new skills. Can perform calmly under pressure. Uses critical thinking reasoning skills to solve problems quickly. Manages time effectively. Skills and Attitudes: Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities. Must have the ability to: Able to work at a rapid pace while maintaining attention to detail, ability to multi-task. Must be skilled in time management. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. Must show enthusiasm for the job and for the restaurant. Must be considerate, patient, and willing to help fellow employees. Must have a good self-image and be able to command the respect of the employees. Must be able to tolerate pressure and work calmly and efficiently during busy times. Must handle guest complaints according to restaurant policies and procedures. Possess the highest work ethics, personal morals, and honesty beyond reproach. Education: Must have one or more of the following: Minimum of 1+ years bar backing experience required in fine dining or upscale restaurant. Equivalent combination of education and experience. Certificates, Licenses, and Registrations: San Diego County Food Handlers Card (must be turned in within 30 days of employment). Anti-harassment and nondiscrimination 1-hour class. RBS - Responsible Alcohol Service (must be turned in when training concludes) Physical Requirements: Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to workdays, nights, weekends, holidays). Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. Proficient in computer skills including POS systems and iPad applications. Professional appearance appropriate for a premier restaurant. Must be able to sit for up to 8 hours at a time. Ability to work in a stressful, fast-paced environment VENUE Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition, including regional dishes from around the country, all reimagined with fresh and local ingredients and our Chef's modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and décor. If it's downtown San Diego energy you want, head upstairs to the Gaslamp's premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere. ABOUT RMD Group RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel's Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
May 15, 2024
Full time
Description Position Summary: A Food Runner can facilitate a collaboration between our kitchen and wait staff. Food Runner responsibilities include setting tables, serving food orders, and removing used dishes and utensils. Experienced in the restaurant industry and knows how to provide an excellent dining experience. To be considered for this role, you should be available to work various shifts, including weekends. Making sure the server stations are stocked and organized. Deliver guests orders in a timely manner. Responsible for the appearance of the dining room and bar and ensuring that it is always kept clean. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Type: Hourly, Part-time Pay rate: $16.85/hr + tips Duties and Responsibilities: Responsibilities include, but are not limited to: Working with the servers to create a great energy and atmosphere. Greet each guest with a good attitude and a smile. Taking out trash and keeping restaurant clean and organized free of dirty plates and glassware. Running food to tables and ensuring guests are receiving their correct order. Handling the food in a timely manner to ensure optimal food temperature. MUST have a great understanding of the menu and what is in each dish. Fill water glasses when necessary. Clearing empty food plates when guest is finished. Wiping down and sanitizing tables when guests are done eating. Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses. Helping with dishes when we are backed up. This position must possess excellent customer service skills and understand the importance of damage control. Qualifications: Possess excellent communication skills. Understands and follows written directions. Must be able to provide legible communication. Works cooperatively in a team environment. Must be comfortable learning new skills. Can perform calmly under pressure. Uses critical thinking reasoning skills to solve problems quickly. Manages time effectively. Skills and Attitudes: Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities. Must have the ability to: Able to work at a rapid pace while maintaining attention to detail, ability to multi-task. Must be skilled in time management. Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations. Must show enthusiasm for the job and for the restaurant. Must be considerate, patient, and willing to help fellow employees. Must have a good self-image and be able to command the respect of the employees. Must be able to tolerate pressure and work calmly and efficiently during busy times. Must handle guest complaints according to restaurant policies and procedures. Possess the highest work ethics, personal morals, and honesty beyond reproach. Education: Must have one or more of the following: Minimum of 1+ years bar backing experience required in fine dining or upscale restaurant. Equivalent combination of education and experience. Certificates, Licenses, and Registrations: San Diego County Food Handlers Card (must be turned in within 30 days of employment). Anti-harassment and nondiscrimination 1-hour class. RBS - Responsible Alcohol Service (must be turned in when training concludes) Physical Requirements: Professional, articulate, friendly, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to workdays, nights, weekends, holidays). Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. Proficient in computer skills including POS systems and iPad applications. Professional appearance appropriate for a premier restaurant. Must be able to sit for up to 8 hours at a time. Ability to work in a stressful, fast-paced environment VENUE Rustic Root showcases our take on New American Comfort food with a California twist. Classic dishes are rooted in tradition, including regional dishes from around the country, all reimagined with fresh and local ingredients and our Chef's modern flair. Our Signature drink menus offer our take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare including a ceiling filled with floating colanders & chic nature-inspired wall art and décor. If it's downtown San Diego energy you want, head upstairs to the Gaslamp's premier rooftop restaurant where animal hedges & beautiful streetlamps create a buzz-worthy atmosphere. ABOUT RMD Group RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego's most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel's Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.
Four Seasons Hotels Ltd.
Westlake Village, California
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role Four Seasons Hotel Westlake Village is seeking Seasonal Pool Servers to join our dedicated and dynamic team! Assist our guests in creating seamless and memorable pool experiences. Pool Servers have an eye for detail, actively greet guests, deliver food and beverages, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you will do Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. Breakdown, clean and set-up of tables, buffets, and food stations. What you bring High school education or equivalent experience Minimum two years food service or related work Ability to carry and balance a tray Ability to accurately process cash and credit card transactions Excellent reading, writing and oral proficiency in the English language The ability to have strong communication skills between co-workers and guests. Successful candidate must possess legal work authorization in the United States What we offer: Hourly Rate: $16.K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary Room nights and discounted rates Complimentary Dry Cleaning for Employee Uniforms Free meals and on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours: Open availability is preferred & flexible weekend availability is required Part time position, 3-4 days a week Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 15, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role Four Seasons Hotel Westlake Village is seeking Seasonal Pool Servers to join our dedicated and dynamic team! Assist our guests in creating seamless and memorable pool experiences. Pool Servers have an eye for detail, actively greet guests, deliver food and beverages, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. What you will do Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals. Breakdown, clean and set-up of tables, buffets, and food stations. What you bring High school education or equivalent experience Minimum two years food service or related work Ability to carry and balance a tray Ability to accurately process cash and credit card transactions Excellent reading, writing and oral proficiency in the English language The ability to have strong communication skills between co-workers and guests. Successful candidate must possess legal work authorization in the United States What we offer: Hourly Rate: $16.K Retirement savings plan Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary Room nights and discounted rates Complimentary Dry Cleaning for Employee Uniforms Free meals and on-site parking Training programs, tuition reimbursement Growth & Development opportunities Schedule & Hours: Open availability is preferred & flexible weekend availability is required Part time position, 3-4 days a week Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About the Role of Pool Server: Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. Essential functions for the role include but are not limited to: The ability to offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. The ability to provide general cleaning of the pool areas throughout the day. -The ability to provide information and assistance to hotel/resort, guests, as requested, and is familiar with all hotel services and hours of operation. The ability to report equipment malfunctions promptly and accurately. The ability to anticipate and service of guests' requirements before requests are necessary. The ability to serve and clear food and beverage items in an unobtrusive and professional manner. The ability to complete opening and closing side work as assigned and have all tables set according to standard. The ability to present menus and explanations for all menu items as well as specials of the day. The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings. The ability to carry trays and bus tables. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. The ability to handle a guest walkout. The ability to report any accident immediately, no matter how minor, to a manager. The ability to recognize and address potential intoxicated, disruptive or undesirable guests. The ability to respond properly in any hotel emergency or safety situation. Ability to work outdoors in extreme heat, and summer conditions. Ability to stand and walk for 8+ hours. What we are looking for: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends, and holidays. In addition to schedule, we are looking for: Knowledge of MICROS software preferred One to two years experience working in Food & Beverage preferred Positive and friendly demeanor Work authorization in the United States What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Lucrative salary! Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! Time off plans starting at day of hire! An opportunity to be a part of a cohesive team in an inclusive work environment! Complimentary and discounted hotel stays around the world! Wellbeing and mental health initiatives and focused company! Embracement and promotion of diversity in our workplace! Complimentary employee meals and beverages! Tuition reimbursement! Learn more about what it is like to work at Four Seasons-visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
May 15, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room. About the Role of Pool Server: Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. Essential functions for the role include but are not limited to: The ability to offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. The ability to provide general cleaning of the pool areas throughout the day. -The ability to provide information and assistance to hotel/resort, guests, as requested, and is familiar with all hotel services and hours of operation. The ability to report equipment malfunctions promptly and accurately. The ability to anticipate and service of guests' requirements before requests are necessary. The ability to serve and clear food and beverage items in an unobtrusive and professional manner. The ability to complete opening and closing side work as assigned and have all tables set according to standard. The ability to present menus and explanations for all menu items as well as specials of the day. The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings. The ability to carry trays and bus tables. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. The ability to handle a guest walkout. The ability to report any accident immediately, no matter how minor, to a manager. The ability to recognize and address potential intoxicated, disruptive or undesirable guests. The ability to respond properly in any hotel emergency or safety situation. Ability to work outdoors in extreme heat, and summer conditions. Ability to stand and walk for 8+ hours. What we are looking for: As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends, and holidays. In addition to schedule, we are looking for: Knowledge of MICROS software preferred One to two years experience working in Food & Beverage preferred Positive and friendly demeanor Work authorization in the United States What we are offering you: Four Seasons believes in offering the best to the best when it comes to employee benefits! Lucrative salary! Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days! Time off plans starting at day of hire! An opportunity to be a part of a cohesive team in an inclusive work environment! Complimentary and discounted hotel stays around the world! Wellbeing and mental health initiatives and focused company! Embracement and promotion of diversity in our workplace! Complimentary employee meals and beverages! Tuition reimbursement! Learn more about what it is like to work at Four Seasons-visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 15, 2024
Full time
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents 100% paid tuition at network schools Free lunch Free parking Free theme park admission and much more! Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in 'Ōlelo Hawai'i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Work with POS systems to enter guest food orders accurately and efficiently May set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the 'Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guests Anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature Shares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 18 years of age Knowledge of Hawaiian language and culture Must have previous serving experience Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Self directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Japanese language preferred Additional Information : SCHEDULE AVAILABILTY This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Pacific Hospitality Group
Huntington Beach, California
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
May 15, 2024
Full time
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
May 14, 2024
Full time
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining. Responsibilities : Must be comfortable working in a banquet environment Review BEO's and set tables, linen and service ware based on requirements Greet and seat guest Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.) Some computer experience, working with POS systems; entering guest food orders accurately and efficiently May set tables and/or seat guests Ability to anticipate Guests needs and act accordingly Serves food and beverage to Guests at proper temperature • Shares knowledge of wines, spirits to Guests Able to articulate menu options and ingredients to Guests Assists guests with directions, entertainment, show event schedules and other information Clears tables and perform pre-bussing duties Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware Practices proper sanitation procedures and maintains cleanliness of the side stations • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks May combine the serving of food with a small amount of the preparation of food May serve as a Cocktail server Enters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications : Must meet state requirements to obtain Hawaii Liquor Commission card Must be at least 21 years of age Previous serving experience required Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Demonstrated excellent Guest service and service recover skills Adept at troubleshooting and can calmly handle difficult situations Self directed, trusted and well respected by peers May be part-time or seasonal roles Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Availability Requirements: Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Minimum 3 days of FULL AVAILABILITY per week ongoing Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) Previous bartending experience in a fast paced high volume environment Some food serving knowledge/experience Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred. Additional Information : SCHEDULE AVAILABILTY Position is Part-time. Must be available for a minimum of 3 full days of availability. Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. .Keyword: AULANICASTING, Aulani Casting The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .