Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 12, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Pay range between $48,000 to $55,000 based on Marriott and hospitality experience! Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
May 08, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: We re looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you ll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy s Values QUE-SO here s what you ll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
May 16, 2024
Full time
Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: We re looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you ll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy s Values QUE-SO here s what you ll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member: Pay range based on candidate experience Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
Job Description Job Description Description: About Starbird: Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a positive and vibrant environment. We create food people can feel good about eating fresh, scratch-made food made with trustworthy, quality ingredients served by passionate team members. Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests and employees. Able to have good employee rapport solid relationships make this a great place to work! Teaching, coaching and guiding is part of the good vibe here. Understand and utilize basic cost control, food cost control, profit and loss and minimize waste It's part of our expectation that a candidate has an eye for detail and good food. Delicious, appetizing chicken takes attention and care. Understand utilize technology/operating systems such as Aloha, Kitchen Display Systems and a POS system. Ability to accurately handle cash and all financial transactions. Strong support to the General Manager 3 Years in the restaurant business, 2 Years in a leadership role Assist in employee disciplinary actions Ability to see the big picture and assist the GM in making decisions Train team members Ensuring incoming staff complies with company policy Supervising daily shift operations Coordinate daily front- and back-of-house restaurant operations Ensure that kitchen procedures meet food safety standards and regulations Lead by example and uplift the staff during busy moments. Good verbal communication, as well as strong listening and interpersonal skills. Ability to identify business priorities and set goals Must place a value on diversity and shows respect for others. Proven ability to problem solve and handle stressful situations. Embrace and promote Starbird's Core Values, Hospitality/Service Standards and Team Member Standards. Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area. Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers. Must also be able to tolerate temperature changes in kitchen and refrigerated areas. Benefits This is a tipped position Subsidized medical, dental and vision benefits available 1 week of paid time off per year Language learning program through Babbel Tuition assistance program You get a free meal when working and a discount when you are not. There's plenty of room for growth and advancement. Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Interested in joining Starbird? APPLY NOW! Requirements: Compensation details: 21-23 Hourly Wage PI825daaf8c22a-7564
May 16, 2024
Full time
Job Description Job Description Description: About Starbird: Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a positive and vibrant environment. We create food people can feel good about eating fresh, scratch-made food made with trustworthy, quality ingredients served by passionate team members. Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests and employees. Able to have good employee rapport solid relationships make this a great place to work! Teaching, coaching and guiding is part of the good vibe here. Understand and utilize basic cost control, food cost control, profit and loss and minimize waste It's part of our expectation that a candidate has an eye for detail and good food. Delicious, appetizing chicken takes attention and care. Understand utilize technology/operating systems such as Aloha, Kitchen Display Systems and a POS system. Ability to accurately handle cash and all financial transactions. Strong support to the General Manager 3 Years in the restaurant business, 2 Years in a leadership role Assist in employee disciplinary actions Ability to see the big picture and assist the GM in making decisions Train team members Ensuring incoming staff complies with company policy Supervising daily shift operations Coordinate daily front- and back-of-house restaurant operations Ensure that kitchen procedures meet food safety standards and regulations Lead by example and uplift the staff during busy moments. Good verbal communication, as well as strong listening and interpersonal skills. Ability to identify business priorities and set goals Must place a value on diversity and shows respect for others. Proven ability to problem solve and handle stressful situations. Embrace and promote Starbird's Core Values, Hospitality/Service Standards and Team Member Standards. Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area. Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers. Must also be able to tolerate temperature changes in kitchen and refrigerated areas. Benefits This is a tipped position Subsidized medical, dental and vision benefits available 1 week of paid time off per year Language learning program through Babbel Tuition assistance program You get a free meal when working and a discount when you are not. There's plenty of room for growth and advancement. Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Interested in joining Starbird? APPLY NOW! Requirements: Compensation details: 21-23 Hourly Wage PI825daaf8c22a-7564
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: Pecan Square Cafe is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PId55e099c001a-0981
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
May 16, 2024
Full time
Job Description Job Description Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an energetic and dynamic leader for the General Manager position who will be responsible for the overall quality of guest experience, food & service, financial performance, and maintenance of the property and all staff within it. Positions available in Austin, TX and Aspen, CO. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Nurture the previous clientele and continue to create new connections in the local community to create a portfolio of regular guests Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of fine dining service standards, wine and beverage programs, and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 00 Yearly Salary PI78d2f26d1d76-6160
Job Description Job Description Description: About Starbird: Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a positive and vibrant environment. We create food people can feel good about eating fresh, scratch-made food made with trustworthy, quality ingredients served by passionate team members. Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests and employees. Able to have good employee rapport solid relationships make this a great place to work! Teaching, coaching and guiding is part of the good vibe here. Understand and utilize basic cost control, food cost control, profit and loss and minimize waste It's part of our expectation that a candidate has an eye for detail and good food. Delicious, appetizing chicken takes attention and care. Understand utilize technology/operating systems such as Aloha, Kitchen Display Systems and a POS system. Ability to accurately handle cash and all financial transactions. Strong support to the General Manager 3 Years in the restaurant business, 2 Years in a leadership role Assist in employee disciplinary actions Ability to see the big picture and assist the GM in making decisions Train team members Ensuring incoming staff complies with company policy Supervising daily shift operations Coordinate daily front- and back-of-house restaurant operations Ensure that kitchen procedures meet food safety standards and regulations Lead by example and uplift the staff during busy moments. Good verbal communication, as well as strong listening and interpersonal skills. Ability to identify business priorities and set goals Must place a value on diversity and shows respect for others. Proven ability to problem solve and handle stressful situations. Embrace and promote Starbird's Core Values, Hospitality/Service Standards and Team Member Standards. Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area. Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers. Must also be able to tolerate temperature changes in kitchen and refrigerated areas. Benefits This is a tipped position Subsidized medical, dental and vision benefits available 1 week of paid time off per year Language learning program through Babbel Tuition assistance program You get a free meal when working and a discount when you are not. There's plenty of room for growth and advancement. Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Interested in joining Starbird? APPLY NOW! Requirements: PI679c25907ffe-1588
May 16, 2024
Full time
Job Description Job Description Description: About Starbird: Starbird Chicken is a modern, Bay Area-born concept serving Positively Delicious Chicken in a positive and vibrant environment. We create food people can feel good about eating fresh, scratch-made food made with trustworthy, quality ingredients served by passionate team members. Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests and employees. Able to have good employee rapport solid relationships make this a great place to work! Teaching, coaching and guiding is part of the good vibe here. Understand and utilize basic cost control, food cost control, profit and loss and minimize waste It's part of our expectation that a candidate has an eye for detail and good food. Delicious, appetizing chicken takes attention and care. Understand utilize technology/operating systems such as Aloha, Kitchen Display Systems and a POS system. Ability to accurately handle cash and all financial transactions. Strong support to the General Manager 3 Years in the restaurant business, 2 Years in a leadership role Assist in employee disciplinary actions Ability to see the big picture and assist the GM in making decisions Train team members Ensuring incoming staff complies with company policy Supervising daily shift operations Coordinate daily front- and back-of-house restaurant operations Ensure that kitchen procedures meet food safety standards and regulations Lead by example and uplift the staff during busy moments. Good verbal communication, as well as strong listening and interpersonal skills. Ability to identify business priorities and set goals Must place a value on diversity and shows respect for others. Proven ability to problem solve and handle stressful situations. Embrace and promote Starbird's Core Values, Hospitality/Service Standards and Team Member Standards. Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time. Must have sufficient mobility to move and operate in confined work area. Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers. Must also be able to tolerate temperature changes in kitchen and refrigerated areas. Benefits This is a tipped position Subsidized medical, dental and vision benefits available 1 week of paid time off per year Language learning program through Babbel Tuition assistance program You get a free meal when working and a discount when you are not. There's plenty of room for growth and advancement. Starbird Chicken provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Interested in joining Starbird? APPLY NOW! Requirements: PI679c25907ffe-1588
Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: We re looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you ll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy s Values QUE-SO here s what you ll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member: $23.08-$25.00 per hour (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
May 16, 2024
Full time
Job Description The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here s what we need: We re looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you ll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy s Values QUE-SO here s what you ll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager ServSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let s TACO bout why it pays to be a Torchy s Team Member: $23.08-$25.00 per hour (based on candidate experience) Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off (PTO) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we ll throw in some of the swag Incredible growth opportunities. This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy s Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we re kind of a big deal!)
Job Description Job Description This is 2 full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm The Front Desk Agent Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. PI8c3938cf84d2-4661
May 15, 2024
Full time
Job Description Job Description This is 2 full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm The Front Desk Agent Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. PI8c3938cf84d2-4661
Overview Visit our website at to apply! Equal Opportunity Employer/Veterans/Disabled SUMMARY Bering Straits Development Company, a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Front Desk Clerk at the Aurora Inn in Nome, AK. The Front Desk Clerk will be responsible for checking in guests in/out, making reservations, keeping lobby clean at all times, and professionally answering the phone. Other duties may include cleaning the lobby restroom, and wiping down tables and counters. This requisition is continuously posted due to the frequent nature of openings and it is also intended to create a pool of qualified applicants who will be interviewed for openings as they occur. If you are qualified for the position, please apply and you will be contacted when a position opens. Please note that a position may not be immediately available - time frames vary. Hiring Managers strive to reach out to all candidates with periodic updates when an opening becomes available. If you wish to be removed from consideration, please log into your account and click on 'Withdraw' next to the job title in the Dashboard page. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position, and are not intended to reflect all duties performed within the job. Other duties may be assigned. Checking guests in/out Making reservations via phone/walk in/online Keeping work area/lobby/bathroom clean at all times Renting out vehicles to guests who may need them Greet guests in a professional manner Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or GED Basic Math skills Customer service People person Able to stand for long periods of time Knowledge, Skills, Abilities, and Other Characteristics Basic computer skills and knowledge of computer systems Ability to multi task Detail-oriented Ability to communicate clearly and professionally with guests, co-workers, and management, both orally an in writing Preferred Knowledge of the reservation system Opera PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
May 13, 2024
Full time
Overview Visit our website at to apply! Equal Opportunity Employer/Veterans/Disabled SUMMARY Bering Straits Development Company, a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Front Desk Clerk at the Aurora Inn in Nome, AK. The Front Desk Clerk will be responsible for checking in guests in/out, making reservations, keeping lobby clean at all times, and professionally answering the phone. Other duties may include cleaning the lobby restroom, and wiping down tables and counters. This requisition is continuously posted due to the frequent nature of openings and it is also intended to create a pool of qualified applicants who will be interviewed for openings as they occur. If you are qualified for the position, please apply and you will be contacted when a position opens. Please note that a position may not be immediately available - time frames vary. Hiring Managers strive to reach out to all candidates with periodic updates when an opening becomes available. If you wish to be removed from consideration, please log into your account and click on 'Withdraw' next to the job title in the Dashboard page. Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position, and are not intended to reflect all duties performed within the job. Other duties may be assigned. Checking guests in/out Making reservations via phone/walk in/online Keeping work area/lobby/bathroom clean at all times Renting out vehicles to guests who may need them Greet guests in a professional manner Qualifications QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications High school diploma or GED Basic Math skills Customer service People person Able to stand for long periods of time Knowledge, Skills, Abilities, and Other Characteristics Basic computer skills and knowledge of computer systems Ability to multi task Detail-oriented Ability to communicate clearly and professionally with guests, co-workers, and management, both orally an in writing Preferred Knowledge of the reservation system Opera PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace.
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
May 09, 2024
Full time
Hotel Assistant General Manager Location: College Station, TX Salary: $40,000 to $50,000 Annually with Benefits Hours: 9:00 am to 5:00 pm Are you a seasoned hospitality professional with a passion for leadership and operational excellence? We are seeking a highly motivated and experienced individual to join our team as the Hotel Assistant General Manager in College Station, TX. Key Responsibilities: Operational Excellence: Oversee day-to-day hotel operations to ensure a seamless and exceptional guest experience. Collaborate with various departments, including front desk, housekeeping, and maintenance, to maintain high-quality standards. Team Leadership: Lead and inspire a team of dedicated professionals. Foster a positive and collaborative work environment, providing guidance and support to ensure the team's success. Customer Service Focus: Uphold and enhance the hotel's reputation for outstanding customer service. Address guest concerns promptly and effectively to ensure overall guest satisfaction. Financial Management: Assist in budgeting and financial planning, ensuring cost-effective operations. Monitor expenses, analyze financial reports, and implement strategies for revenue growth. Staff Development: Contribute to the professional growth of the team through training, coaching, and mentoring. Encourage continuous learning and development to enhance skills and capabilities. Qualifications: Proven experience in hotel management or a similar role. Strong leadership, communication, and interpersonal skills. Exceptional organizational and problem-solving abilities. Proficient in hotel management software and MS Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary with annual performance reviews. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and advancement. How to Apply: Interested candidates are invited to submit their resume to apply. Join our team and be an integral part of the success of our hotel in College Station, TX. We offer a supportive work environment, competitive compensation, and opportunities for growth. Apply now and take the next step in your hospitality career!
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
May 09, 2024
Full time
Arlo Washington DC, soon to be added to the Arlo Hotels portfolio is now seeking a dynamic Hotel Manager. In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so, keep on reading Here atArlowe strive to create a sense of awe that leaves those we touch wanting more" Arlo Washington D.C. will comprise 229,846 square feet, which includes the restoration and preservation of the original 42,942-square-foot, five-story building, The Harrison Apartment, D.C.'s oldest known surviving conventional apartment building that has stood since 1882. Arlo Hotels is adding 186,904 square feet of space to the property, where the sixth through 12th floors, the penthouse, four meeting rooms and an indoor and outdoor rooftop lounge and pool will be located. The hotel will also feature a restaurant and bar, a "Bodega" cafe and lounge, and an interior courtyard. Ideal for leisure and business travelers, Arlo Washington D.C. is conveniently located four blocks from Washington, D.C.'s Union Station and less than a mile from the Walter E. Washington Convention Center. Situated in the city's bustling Judiciary Square neighborhood, the 445-room hotel is close to globally recognized landmarks such as The Capitol and the Supreme Court Building, fine dining options and upscale shopping. This position is responsible for effectively & strategically leading the day to day operations of the hotel and its team members. In conjunctions with the General Manager focus on leading ownership of annual budgeting, strategic planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES : Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Conducts monthly, weekly and pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Create preventive maintenance programs for consistency of the product Ensures updated safe work environment Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third party partners operating within the hotel You are a proactive, self-starter who can work well both independently and as part of a team You are comfortable being a change agent and creating a welcoming environment You are confident and have the ability to think clearly on your feet and under pressure You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike Overseeing leadership team members who direct the daily operations for the Front Office, Maintenance, Housekeeping & Security departments for hotel. Work in conjunction with the F&B leadership on budgets and ensuring highest level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. In conjunction with the General Manager, develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs. Development of budget; responsible for maintaining targeted goals within the budget. Develop and direct the performance of departmental managers and supervisors to ensure the highest levels of guest and employee satisfaction in a cost efficient manner. Work in conjunction with People Services on bi-annual and annual performance reviews for all management and hourly team members. Ensure compliance training is completed in conjunction with People Services team. Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development. Assists in leading Safety Committee initiatives and Security provisions. Assist the General Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance, security and housekeeping as well as through the capital budgeting process. Responsible for weekly / bi-weekly departmental meetings to focus on service, team member engagement and overall budget and revenue management. Attend weekly revenue management meetings in conjunction with General Manager and have the ability to manage the P&L. REQUIREMENTS: A minimum of 5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Intensive direct-experience in various hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention and/or Engineering and/ or Food & Beverage. Proven track record of designing and implementing service standards and procedures that yield high guest and employee satisfaction needed. Previous experience managing third party or leased space arrangements such as food & beverage, valet or security. Strong financial acumen with an ability to partner with other departments to drive revenue and manage expenses. Proven ability to communicate professionally and tactfully in all interactions with guest and employees. Obtain FLSD Requirements for property within six (6) months of employment.
Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.
May 07, 2024
Full time
Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an enthusiastic, hands-on Cafe Manager. As a Cafe Manager, your responsibilities revolve around overseeing the daily operations of the cafe to ensure smooth functioning and exceptional customer service. The Cafe Manager will handle administrative duties, assist with catering, and manage floor shifts. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of Cafe operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, baristas, line cooks, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Collaborate with the culinary team and other departments to ensure all catering orders are prepared and delivered according to client specifications. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the cafe's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of coffee programs, catering and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI710dffe3c6-
May 02, 2024
Full time
Description: At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values. What we're looking for: MML Hospitality is seeking an enthusiastic, hands-on Cafe Manager. As a Cafe Manager, your responsibilities revolve around overseeing the daily operations of the cafe to ensure smooth functioning and exceptional customer service. The Cafe Manager will handle administrative duties, assist with catering, and manage floor shifts. Why you'll want to work for MML: Competitive Salary + Bonus Potential Beverage Education Reimbursement Paid Time Off MML Property Discounts (Hotel, Restaurant, Retail) Health Benefits Medical, Dental, Vision, Disability, Life, and Pet Insurance Retirement Benefits Parental Leave Advancement and Promotion Opportunities Community Service Opportunities Relocation Assistance What you'll do: Lead in all aspects of Cafe operations, including staff management, service, financial performance, and overall guest satisfaction Spearhead recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism Supervise and mentor, baristas, line cooks, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth Development management and create systems for hiring & reviews; mentorship and training of existing and new management to encourage company and personal growth in all hospitality skills: operations, floor management, administrative duties, and daily service Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste Collaborate with the culinary team and other departments to ensure all catering orders are prepared and delivered according to client specifications. Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele Participate in and contribute to creative strategies to help grow the current business including programming and incentives to drive traffic Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management Uphold the cafe's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws Requirements: Minimum of 4 years of progressive experience in a high-end hospitality establishment, with at least 2 years in a supervisory or managerial role Strong knowledge of coffee programs, catering and culinary trends Excellent leadership abilities, with the capacity to inspire and motivate a diverse team Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management Proven track record of achieving financial targets, implementing cost control measures, and driving profitability Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure Proficient in using restaurant management software, POS systems, and Microsoft Office and G Suite Knowledge of health and safety regulations and compliance standards Flexibility to work evenings, weekends, and holidays as required Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors. Compensation details: 0 Yearly Salary PI710dffe3c6-
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. M/F Disabled and Vet EEO/AA Employer Starting Rate: $15.50/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
May 18, 2024
Full time
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. M/F Disabled and Vet EEO/AA Employer Starting Rate: $15.50/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $13.71/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
May 18, 2024
Full time
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $13.71/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $13.25/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
May 18, 2024
Full time
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager. Essential Duties: Responsible for below-the-wing servicing of the aircraft Load and unload baggage and cargo Operate motorized service vehicles and equipment Guide and park aircraft Perform cabin maintenance tasks De-ice aircraft Work as a team to provide excellent customer service and meet corporate objectives Job Qualifications and Competencies: Successful completion of training course Ability to meet company goals and customer expectations in a high energy environment Effective communication skills Ability to organize, prioritize, and multitask Preferred Qualifications: Previous airline experience Previous employment as a front-line customer service provider Basic knowledge of computer applications and programs Work Environment: Use of computers, telephones, and other office equipment Airport ramp environment, subject to varied weather conditions and elevated noise levels All shifts including weekends, nights, holidays and/or irregular shifts Physical Requirements: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs Handle objects up to 70 pounds Assist passengers with disabilities, including, but not limited to, pushing wheelchairs The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available. Starting Rate: $13.25/Hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics. Job Application Deadline: June 17, 2024 Please note: Application deadlines occur at midnight on the posted day. Please plan to have your application to us before 11:59pm the day before the posted deadline to ensure we receive it.
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred
May 17, 2024
Full time
Job Summary: Manage multiple F&B operations ensuring that they provide Best in Class Guest Service, exceptional revenue, and P&L performance. Responsible for managing Supervisor development, training, staffing, and team member motivation. Job Duties: Contribute to the development and implementation of Limited Time Offers Analyze metrics such as revenue, labor costs, and costs of goods to ensure profitability of assigned locations Train and manage kitchen staff to ensure an exceptional standard of quality of service Ensures employee "Guest First" training guidelines and standards are Ensures safety and sanitation standards are in place and consistently Assists in the preparation and administration of operating budgets, plans, and Monitors revenue control guidelines to ensure the department meets or exceeds loss prevention Assists with regular department reporting Works cohesively with other departments within the park to improve issues and work environment. Performs all other tasks and duties as Preferred Attributes and Skills: Ability to lead a large team of 200+ Outstanding leadership, team building, and motivational skills. High standards and expectations. The ability to provide clear, concise verbal and written communication. Good listening skills. High energy, self-motivated, a positive attitude and a strong work ethic are essential characteristics. Good instincts and analytical skills. A common sense based, "hands-on" management style. A positive, action- oriented focus in the areas of guest service, employee relations and Ability to work with other departments, leased operators and various vendor product support personnel to support the departments and park-wide initiatives and Ability to adjust and respond quickly to changing, multiple Minimum Qualifications: Minimum High School diploma or equivalent. Bachelors in Hospitality or Business Management preferred. Minimum 1-3 years of supervisory experience / minimum of 1-year casual dining experience. Minimum 1-3 years of hands-on food prep/presentation experience Must possess strong leadership, motivational, interpersonal and organizational skills with a positive attitude. Proficient in Microsoft Excel, Word and PowerPoint, & ability to quickly learn inventory/POS programs. TABC and Serv Safe Certified or obtain certification within 60 days. Must have valid driver's license with a clear driving record. Ability to work varied shifts as needed including nights, weekends, and holidays. Must be willing to adhere to company grooming standards at all times. Food Manager Certification preferred