Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI21b01b1-
May 05, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI21b01b1-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI5ab1-
May 05, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI5ab1-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI70ef167dc6-
May 04, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - North Buffalo We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI70ef167dc6-
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI15f3e9e283a2-9927
May 04, 2024
Full time
Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI15f3e9e283a2-9927
Job Description Job Description Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI67736e13253d-9927
May 03, 2024
Full time
Job Description Job Description Description: Come with me and you'll be in a world of pure imagination. At lloyd, we offer real career opportunities in hospitality beyond your wildest dreams. Founded in 2010, lloyd has been providing the good people of Buffalo a fun and fresh food experience like no other for over 10 years- and we extend this commitment of excellence to our hard-working staff as well. A still young and burgeoning restaurant brand, at lloyd, you aren't a number, you're a valued member of our team. That means you get to grow WITH us as we expand operations, and along with this expand opportunities for professional advancement for our valued team members through new locations, roles, and ideas. We want to help you realize your hospitality career dreams! What we offer that sets us apart: Free lloyd every day (when you're working!) Company funded Medical Insurance and Dental Insurance Paid Time Off Maternity/Paternity Leave 401K, including Company contributions Employee discounts Company-provided lloyd swag Employee Assistance Program A fun and employee-oriented Company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more! REAL Career Growth Opportunities! There is no life I know to compare with pure imagination. Living there you'll be free if you truly wish to be. Requirements: The role: Restaurant Assistant Kitchen Manager - Williamsville We are currently seeking a Restaurant Assistant Kitchen Manager to join our crew across multiple locations. This position will be responsible for holding down restaurant operations when Operations Management is not present. This will be done by monitoring inventory counts, production lists, and delegating tasks for the crew to have a successful shift. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. This is a fantastic opportunity to make your mark on a growing operation where the sky's the limit. If this opportunity excites you- we want to talk! The Assistant Kitchen Manager will: Provide direction and leadership to the truck/restaurant team on the day-to-day to ensure successful operations. Leading by example by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in the coordination of catering operations, including but not limited to Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms, and appearance standards. Proper intercompany communication utilizing Basecamp, email, 7Shifts, shift logs, and any other forms used. Executing opening or closing duties of the restaurant Develop employees by monitoring JOLT Training Path & Skill tracker Logs, provide ongoing feedback and establish performance expectations. Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff. Oversee and assist in new hire training. Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience. Ability to motivate employees to work as a team to ensure that food and service meet lloyd standards. Live and embody the lloyd Core Values. Supervise portion control and quantities of preparation to minimize waste. Bank deposits and counting tills. Counting and recording Credit Card tips. Monitor and input shrink logs into Inventory software. Distributing paychecks and tips. Ensuring all staff are following company cash handling procedures. Supervise and coordinate activities of cooks, truck workers, and front-line employees engaged in food preparation. Knowledge of employee Schedule writing as it relates to the goals of the company. Determine and make adjustments when necessary to food production schedules. Demonstrate new cooking techniques and equipment to staff, prepare and cook foods of all types. Check the quality of raw and cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Ordering of food and other supplies needed to ensure efficient operation, Checking the quantity and quality of received products, making sure they reflect what was ordered. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to the Kitchen Manager. Resolve any guest complaints concerning food and beverage quality as well as service. Addressing staff as to how complaints affect the ability of a guest to receive the best lloyd experience possible. Supervise activities of subordinate staff taking proper disciplinary action if needed. Provide functional expertise to assist training of all subordinate staff. Knowledge of who our Vendors are and what they supply. Covering shifts as needed depending on the needs of the business Preparing, packing, and cooking catering orders Attendance at and execution of Inventory counts Updating order guides monthly. Scheduling backup-Senior Recruiting and Selection- In Person Interviews- Senior Tortilla Production Backup Other duties as assigned, including assuming responsibilities of direct reports or supervisor when necessary. Must be available to work evenings and weekends. Compensation details: 20-23 Hourly Wage PI67736e13253d-9927
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
May 01, 2024
Full time
JOB SUMMARY:This position is responsible for developing an environment that creates excitement for guests and employees, promoting and retaining a highly skilled work force. Assists the Restaurant Manager with the overall activities of the restaurant operation, including prep and service.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.) Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new team member orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area. Acts immediately on all customer complaints to ensure that corrections are made when possible. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant Manager.KNOWLEDGE, SKILLS & ABILITIES: Associates Degree, preferably in hotel and/or restaurant management or Graduate of post high school two year Culinary Arts School or equivalent experience preferred Five years of restaurant/food service, including 3 years supervisory experience preferred Literate and fluent in English Excellent guest service skills Must be at least 21 years of age Excellent communication skills, both verbal and written Excellent interpersonal skills, with emphasis in relationship building Good problem solving skills Ability to compile, compute, and analyze pertinent data needed for reports Ability to negotiate with diverse departments Ability to implement strategic vision and plan into day-to-day operations Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs. Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination Ability to coordinate multiple tasks at once Ability to constantly walk and stand during shift Mobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and use visual inspectionGUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Job Description Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.
May 04, 2024
Full time
Job Description Job Description: Assistant Food and Beverage Manager Department: Food and Beverage Reports to: Food and Beverage Manager Location: Wild Rose Casino & Hotel Jefferson, IA Position Summary: The Assistant Food & Beverage Manager will assist in overseeing and supervising our dynamic food and beverage department. With comprehensive authority, you will help provide and direct all facets of our food and beverage operations, including the bar, restaurant, and kitchen, ensuring strict compliance with health department regulations. Your responsibilities will encompass a range of duties, including but not limited to scheduling and supervising food and beverage staff, managing inventories, facilitating orders, conducting staff training, creating, and maintaining budgets and revenue projections, developing, and implementing policies and procedures, overseeing cash control protocols, and efficiently resolving guest complaints. Your pivotal role will contribute to the seamless functioning and success of our food and beverage operations, with a focus on creative menu creation, precise costing, and vigilant cost controls. Essential Duties and Responsibilities: Menu Planning and Pricing: Develop innovative and enticing menus for the casino bar, bar and grill, and banquet facilities. Analyze market trends, customer preferences, and competitor offerings to ensure competitive and appealing culinary selection. Implement pricing strategies that align with the overall business goals and maintain profitability. Guest Experience: Focus on delivering exceptional guest experiences by maintaining high standards of service, quality, and cleanliness. Regularly monitor customer feedback and implement improvements based on reviews and comments. Train and motivate staff to provide outstanding customer service and create a positive atmosphere for guests. Operational Management: Oversee the day-to-day operations of the casino bar, bar and grill, and banquet facilities. Monitor inventory levels, order supplies, and ensure efficient stock rotation to minimize waste. Collaborate with the kitchen and bar staff to maintain high food and beverage quality standards. Technology Integration: Stay informed about new and emerging technologies in the food and beverage industry. Implement and optimize technology solutions for ordering, inventory management, and staffing to enhance efficiency. Utilize point-of-sale (POS) systems and other relevant technology to streamline processes. Staffing: Recruit, train, and manage a skilled and motivated team of kitchen and service staff. Develop and implement staffing schedules that align with business demand. Conduct regular performance evaluations, provide feedback, and support professional development Supervisory Responsibilities: Back of house staff Front of house staff Culinary team Qualifications and Requirements: Gaming License Must be able to obtain and retain, through IRGC, a state of Iowa gaming license. Position Experience: Proven experience as a Food and Beverage Manager or similar role in a high-volume hospitality setting. In-depth knowledge of menu planning, pricing strategies, and industry trends. Strong leadership and organizational skills with the ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills to interact effectively with guests, staff, and management. Familiarity with point-of-sale systems and proficiency in utilizing technology for operational enhancements. Understanding of health and safety regulations and ability to ensure compliance. Education: Bachelor's degree in hospitality management, Business Administration, or related field is preferred. Interpersonal Skills: Excellent internal and external guest service skills are required. High degree of EQ required. Proven and demonstrated organizational and leadership qualities. Must be able to work cohesively, as a team, with members of all levels of the organization including senior leadership-Suite members, and owners. Work Environment/Physical Demands: Office environment with long periods of sitting. Continuing use of standard business equipment. Travel to sites may be required. Wild Rose sites can be busy, bright and/or low-lighting settings, loud, labor intensive. It should be noted that smoking is allowed by guests at Iowa casinos, gaming floors may be smoky. Attendance Note: Wild Rose Casino & Hotels is in operation seven days a week, 365 days a year. Employees can be required to workdays, evenings, weekends, holidays, split shifts and overtime. Critical features of this job are described under the heading on the job description. Nothing in this job description restricts Wild Rose Casino & Resorts right to assign or reassign duties and responsibilities to this job at any time.
Description: lloyd is growing and seeking a driven, team oriented leader, with past management experience to be a part of our team! The role: Restaurant Kitchen Manager This is a fantastic opportunity to make your mark on a growing operation where the sky is truly the limit. If this opportunity excites you- let's talk! We are currently seeking a Restaurant Kitchen Manager to join our crew across multiple locations. As the Kitchen Manager, you will be responsible for overseeing the daily kitchen operations of the entire location, including; the restaurant, catering, and tortillas. You are responsible for directing assistant managers and team leaders, as well as monitoring the training and development of all hourly kitchen team members, while completing weekly administrative and leadership duties. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Kitchen Manager will: Provide direction and leadership to the truck, restaurant and tortilla team on day-to-day to ensure successful operations. Leading by example and by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in coordination of catering operations, including but not limited to: Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure proper security procedures are in place to protect team members, guests and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms and appearance standards. Conduct operational audits to ensure all company standards are being met. Proper communication utilizing Basecamp, email, 7Shifts, shift logs and any other forms used by the company. Executing opening or closing duties of the restaurant Direct hiring with assistance from HR, development/training, and when necessary, termination of employees. Execution of new hire onboarding and training plan Develop employees by monitoring Training Path & Skill tracker Logs, provide ongoing feedback, establish performance expectations, and conduct performance reviews. Provide direction and leadership to all lloyd assistant management and team members on a day-to-day basis to ensure success. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts. Holding staff reviews and documenting conversations. Monitor Cost of Goods Sold (COGS). Work towards efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Oversee and regulate variable hourly labor costs (VHLR). Bank deposits and drop safe counts. Oversee cash handling of all hourly employees and assistant managers. Distributing paychecks and tips. Analyze recipes to make recommendations regarding prices for menu items based on ingredients, labor, and overhead costs. Estimate amounts and costs of required supplies, such as food and ingredients. Monitor and input shrink logs into Inventory software. Making sure all invoices are accurately input into the inventory system and uploaded to the accounting software. Supervise and coordinate the activities of prep cooks, truck workers, and front line employees engaged in food preparation. Determine production schedules and staff requirements necessary to ensure timely delivery of catering products. Demonstrate new cooking techniques or equipment to staff. Prepare and cook foods of all types when necessary. Check the quality of raw or cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Develop, formulate and implement universal documents and reports throughout all areas of operations for each location. Coordinate facility equipment repairs and maintenance as needed. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Coordinate Kitchen production with a goal of serving the freshest food possible and minimizing waste. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to GM. Take the proper course of action on equipment building repairs as needed. Resolve any guest complaints concerning food and beverage quality as well as service. Supervise or coordinate activities of assistant managers and staff to develop future leaders. Writing Schedules to needs based on company objectives. Maintain Vendor relationships and communications Monthly inventory and inspection of results. Scheduling and executing quarterly deep cleans. Updating order guides monthly. Masa & tortilla production back up Provide functional expertise to assist training of all kitchen departments as needed. Monitor sanitation practices to ensure that employees follow appropriate standards and regulations. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Requirements: The ideal candidate should: Be energetic, enthusiastic, and have a passion for fostering a great sense of teamwork and developing future leaders. maintain a high standard for employee and guest experience; with a focus on training and development Have a passion for delicious food, working with people to create it, and an understanding of how food creates a unique service experience at lloyd. Be willing to do whatever it takes to get the job done. This person must have vast experience in multiple hospitality endeavors, who can use their imagination, customer feedback, and industry trends to create and deliver food and experiences that create return customers. Have full time availability, including late nights and weekends Love tacos :) The Perks of : Medical and Dental Insurance Paid Time Off 401K Free shift meal Employee Discount Program Free uniforms Quarterly and holiday parties Flexible work schedule Sick and Personal Time Career Growth Opportunities Performance based bonus opportunity Compensation details: 0 Yearly Salary PI19dd7d1a10c4-4967
May 02, 2024
Full time
Description: lloyd is growing and seeking a driven, team oriented leader, with past management experience to be a part of our team! The role: Restaurant Kitchen Manager This is a fantastic opportunity to make your mark on a growing operation where the sky is truly the limit. If this opportunity excites you- let's talk! We are currently seeking a Restaurant Kitchen Manager to join our crew across multiple locations. As the Kitchen Manager, you will be responsible for overseeing the daily kitchen operations of the entire location, including; the restaurant, catering, and tortillas. You are responsible for directing assistant managers and team leaders, as well as monitoring the training and development of all hourly kitchen team members, while completing weekly administrative and leadership duties. You will work closely with new crew members and train them in the lloyd way while adhering to SOPs, Company initiatives, and the lloyd core values. You will serve as the feedback champion of the food and customer experience and delivery. The Kitchen Manager will: Provide direction and leadership to the truck, restaurant and tortilla team on day-to-day to ensure successful operations. Leading by example and by being a role model of the standards and behaviors consistent with the lloyd core values and culture. Assist in coordination of catering operations, including but not limited to: Pickup Caterings, Delivery Caterings, Facility Events, and off-site events. Ensure proper security procedures are in place to protect team members, guests and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Maintain professional food truck/restaurant image, including truck/restaurant cleanliness, proper uniforms and appearance standards. Conduct operational audits to ensure all company standards are being met. Proper communication utilizing Basecamp, email, 7Shifts, shift logs and any other forms used by the company. Executing opening or closing duties of the restaurant Direct hiring with assistance from HR, development/training, and when necessary, termination of employees. Execution of new hire onboarding and training plan Develop employees by monitoring Training Path & Skill tracker Logs, provide ongoing feedback, establish performance expectations, and conduct performance reviews. Provide direction and leadership to all lloyd assistant management and team members on a day-to-day basis to ensure success. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts. Holding staff reviews and documenting conversations. Monitor Cost of Goods Sold (COGS). Work towards efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Oversee and regulate variable hourly labor costs (VHLR). Bank deposits and drop safe counts. Oversee cash handling of all hourly employees and assistant managers. Distributing paychecks and tips. Analyze recipes to make recommendations regarding prices for menu items based on ingredients, labor, and overhead costs. Estimate amounts and costs of required supplies, such as food and ingredients. Monitor and input shrink logs into Inventory software. Making sure all invoices are accurately input into the inventory system and uploaded to the accounting software. Supervise and coordinate the activities of prep cooks, truck workers, and front line employees engaged in food preparation. Determine production schedules and staff requirements necessary to ensure timely delivery of catering products. Demonstrate new cooking techniques or equipment to staff. Prepare and cook foods of all types when necessary. Check the quality of raw or cooked food to ensure that health and safety standards are met. Advocate and promote sanitary practices for food handling, general cleanliness and maintenance of all areas of operation (ServSafe Certified). Develop, formulate and implement universal documents and reports throughout all areas of operations for each location. Coordinate facility equipment repairs and maintenance as needed. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Coordinate Kitchen production with a goal of serving the freshest food possible and minimizing waste. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Report findings to GM. Take the proper course of action on equipment building repairs as needed. Resolve any guest complaints concerning food and beverage quality as well as service. Supervise or coordinate activities of assistant managers and staff to develop future leaders. Writing Schedules to needs based on company objectives. Maintain Vendor relationships and communications Monthly inventory and inspection of results. Scheduling and executing quarterly deep cleans. Updating order guides monthly. Masa & tortilla production back up Provide functional expertise to assist training of all kitchen departments as needed. Monitor sanitation practices to ensure that employees follow appropriate standards and regulations. Oversee the ordering of food and other supplies needed to ensure efficient operation, checking the quantity and quality of received products. Requirements: The ideal candidate should: Be energetic, enthusiastic, and have a passion for fostering a great sense of teamwork and developing future leaders. maintain a high standard for employee and guest experience; with a focus on training and development Have a passion for delicious food, working with people to create it, and an understanding of how food creates a unique service experience at lloyd. Be willing to do whatever it takes to get the job done. This person must have vast experience in multiple hospitality endeavors, who can use their imagination, customer feedback, and industry trends to create and deliver food and experiences that create return customers. Have full time availability, including late nights and weekends Love tacos :) The Perks of : Medical and Dental Insurance Paid Time Off 401K Free shift meal Employee Discount Program Free uniforms Quarterly and holiday parties Flexible work schedule Sick and Personal Time Career Growth Opportunities Performance based bonus opportunity Compensation details: 0 Yearly Salary PI19dd7d1a10c4-4967
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
May 01, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. As an Assistant Food and Beverage Manger at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients, and work closely with talented chefs and culinary teams to develop and execute menus that reflect the destination and highlight the best of the local cuisine. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing, and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations and feedback. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail. Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment. Ensures the quality of food product, impeccable presentation, five-star service standards and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Ensures proper scheduling of team members-based business needs and communicates timely any changes or updates with team members. Follow up on labor standards based on business levels and work assignments daily. Ensures servers sections are done based on scheduled servers, runners, and attendants. Ensures proper set up of service stations before and during the service. Monitor seating pace and checks on table service detail constantly. Touch each table during meal periods and checks on satisfaction of guests. Is responsible for the cleanliness and tidiness of his/her uniform and personal hygiene. Acknowledge and receive guests in at the host stand. Taking pertinent information into the reservation platform. Guest name, phone number, amount in party and celebratory/allergy notes. Working engagement with guests not only table side, while working in the view of guests, ability to maintain eye contact with guests throughout resort. Also refer to 10,6,1 standard operation procedure. Ability to engage with guests over the phone and fulfill guest requests for reservations or property inquires over the phone. Maintain orderliness and cleanliness in all public areas, paying attention to details such as clean windows, empty trash containers, vacuumed carpets, swept patio floors, well-tended plants and fresh flower arrangements. Transport soiled dishes from dining room to kitchen and deposit them in proper placing. Clean all spillage during mealtime and at close. Assists team servers to deliver any tableside service including but not limited to serving plates, clearing plates, serving and removing glassware and performing water service. Ensures and holds daily line ups for each meal period; breakfast, lunch, and dinner 15 minutes before the meal period. Possess through knowledge of menu and the description of all dishes being served. Possess through knowledge of beverage and wine list and the description of all cocktails and wines being served. Responsible for efficient and smooth operation of Restaurant, Lounge, Bar and Pool Bar. Adhere to strict uniform and grooming standards, including nametags. Having thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department and necessary departments, timely, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! Salary $64,840 to $75,000
Job Description Job Title: Assistant Food & Beverage Manager Sofitel New York is looking for an Assistant F&B Manager who is an enthusiastic, hospitality-oriented professional to oversee restaurant and in-room dining operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of Food & Beverage and among other departments. What you will be doing: Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field. Manage and motivate the teams in order to improve sales and the quality of F&B services. Improve the department's results by increasing sales and the productivity of F&B points of sale This position will supervise Ambassadors in the shift operations and liaise with kitchen staff as appropriate in order to achieve customer satisfaction and quality service. Handle guest comments and complaints, ensuring follow-up Develop close relationships with guests to encourage loyalty Ensure guests receive a warm and personalized welcome and receive excellent service at all times Lead by example when attending to guest requests. Constantly strive to provide Total Customer Satisfaction Handle multiple priorities and exercises good judgment when dealing with all guest situations Maintain staff focus on 'the Customer's need', individualizing and personalizing service where possible, encourage staff to use initiative Organize and supervise the preparation of points of sale according to activity forecasts Ensure that reference standards are properly applied In conjunction with the Head Chef, prepare menus, organize purchases and ensure updates and application of cooking instructions Assist with changes in the menu, set prices and organize the work for the day in coordination with the Head Chef. Oversee the booking and manages service of restaurant parties, special events and room service hospitality suites. Understand the impact of department's operation on the overall property financial goals. Develop excellent relations with guests Set daily sales targets for the team Analyse guests' comments and shares them with the team Launch and deploy marketing initiatives in the local area in order to increase revenue Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers Use sense of creativity and innovation to facilitate commercial operations Build strong relationship with surrounding businesses and offices to help promote the bar business and small restaurant parties. This position assists with the management and coordination of all aspects of the Hotel's Restaurant, Bar, Room Service in all capacities insuring top efficiency and highest guest satisfaction. Ensures that management results are in line with the hotel's targets Guarantee the respect of procedures governing cash operations administration and audits, in line with the brand's internal audit guidelines, Draw up, implements and ensures that internal checks are properly carried out Supervise purchasing for the outlets, manages stocks and checks that, AccorShop purchasing targets are met as decided by the brand, Ensure that the equipment and cultural assets of the department remain in good condition and working order, Update the cash register system and compiles and prepares various reports Work and assist in other areas of the hotel if needed Ensure that food and beverage costs comply with requirements defined by the hotel and the brand Salary range for this position is $62-68k.
May 01, 2024
Full time
Job Description Job Title: Assistant Food & Beverage Manager Sofitel New York is looking for an Assistant F&B Manager who is an enthusiastic, hospitality-oriented professional to oversee restaurant and in-room dining operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of Food & Beverage and among other departments. What you will be doing: Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field. Manage and motivate the teams in order to improve sales and the quality of F&B services. Improve the department's results by increasing sales and the productivity of F&B points of sale This position will supervise Ambassadors in the shift operations and liaise with kitchen staff as appropriate in order to achieve customer satisfaction and quality service. Handle guest comments and complaints, ensuring follow-up Develop close relationships with guests to encourage loyalty Ensure guests receive a warm and personalized welcome and receive excellent service at all times Lead by example when attending to guest requests. Constantly strive to provide Total Customer Satisfaction Handle multiple priorities and exercises good judgment when dealing with all guest situations Maintain staff focus on 'the Customer's need', individualizing and personalizing service where possible, encourage staff to use initiative Organize and supervise the preparation of points of sale according to activity forecasts Ensure that reference standards are properly applied In conjunction with the Head Chef, prepare menus, organize purchases and ensure updates and application of cooking instructions Assist with changes in the menu, set prices and organize the work for the day in coordination with the Head Chef. Oversee the booking and manages service of restaurant parties, special events and room service hospitality suites. Understand the impact of department's operation on the overall property financial goals. Develop excellent relations with guests Set daily sales targets for the team Analyse guests' comments and shares them with the team Launch and deploy marketing initiatives in the local area in order to increase revenue Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers Use sense of creativity and innovation to facilitate commercial operations Build strong relationship with surrounding businesses and offices to help promote the bar business and small restaurant parties. This position assists with the management and coordination of all aspects of the Hotel's Restaurant, Bar, Room Service in all capacities insuring top efficiency and highest guest satisfaction. Ensures that management results are in line with the hotel's targets Guarantee the respect of procedures governing cash operations administration and audits, in line with the brand's internal audit guidelines, Draw up, implements and ensures that internal checks are properly carried out Supervise purchasing for the outlets, manages stocks and checks that, AccorShop purchasing targets are met as decided by the brand, Ensure that the equipment and cultural assets of the department remain in good condition and working order, Update the cash register system and compiles and prepares various reports Work and assist in other areas of the hotel if needed Ensure that food and beverage costs comply with requirements defined by the hotel and the brand Salary range for this position is $62-68k.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
May 01, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
General Managers and Chefs DC and Northern Virginia locations. This is an exciting, growth focused restaurant concept featuring chef inspired menu with open kitchen and vibrant West Coast atmosphere. Currently hiring for immediate openings managers and chefs at all levels up to and including General Managers as well as Executive Chefs. We will also consider and interview qualified Assistant Managers and sous chefs/Kitchen Managers. If you have culinary or operations manager experience in full service or premium fast casual segment with $3M - $5M+ annual sales then please send your resume for consideration. These positions come with generous and above market compensation with full benefits and exceptional vacation/personal time allowance. Candidates with a passion for providing the ultimate guest experience will be a great fit for this venue. Rapid career growth opportunities will be available. To learn more of these openings please send your resume by return e mail to Tom Bull with Gecko Hospitality.
Apr 30, 2024
General Managers and Chefs DC and Northern Virginia locations. This is an exciting, growth focused restaurant concept featuring chef inspired menu with open kitchen and vibrant West Coast atmosphere. Currently hiring for immediate openings managers and chefs at all levels up to and including General Managers as well as Executive Chefs. We will also consider and interview qualified Assistant Managers and sous chefs/Kitchen Managers. If you have culinary or operations manager experience in full service or premium fast casual segment with $3M - $5M+ annual sales then please send your resume for consideration. These positions come with generous and above market compensation with full benefits and exceptional vacation/personal time allowance. Candidates with a passion for providing the ultimate guest experience will be a great fit for this venue. Rapid career growth opportunities will be available. To learn more of these openings please send your resume by return e mail to Tom Bull with Gecko Hospitality.
Live Well Healthcare Solutions - Live Well Healthcare Solutions takes personal pride in serving our communities with our Dietary, Housekeeping, and Laundry services, and the standards of excellence we maintain are reflective of that. At Live Well, we take pride in being here for our employees; whatever they need, whatever it takes. If you are looking for an exciting and challenging career opportunity in hospitality services for the healthcare industry, then Live Well Healthcare Solutions could be for you. Live Well Healthcare Solutions is seeking a Cook to work in a Skilled Nursing Facility. Cook Position: Accurately and efficiently cook an assortment of meals for breakfast, lunch & dinner as well as prepare and portion food products prior to cooking. Other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Act as a liaison for the Dietary Manager in their absence to ensure accurate meal prep and delivery. Classically trained & experienced in a high-volume culinary environment. Follow & prepare standardized recipes. Cleaning the kitchen before and after food service. Cleaning all the kitchen equipment before and after use. Inventory management & purchasing. Rotation of stock. Recipe development & compliance. Capable of handling last minute requests for special events.
Apr 19, 2024
Full time
Live Well Healthcare Solutions - Live Well Healthcare Solutions takes personal pride in serving our communities with our Dietary, Housekeeping, and Laundry services, and the standards of excellence we maintain are reflective of that. At Live Well, we take pride in being here for our employees; whatever they need, whatever it takes. If you are looking for an exciting and challenging career opportunity in hospitality services for the healthcare industry, then Live Well Healthcare Solutions could be for you. Live Well Healthcare Solutions is seeking a Cook to work in a Skilled Nursing Facility. Cook Position: Accurately and efficiently cook an assortment of meals for breakfast, lunch & dinner as well as prepare and portion food products prior to cooking. Other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Act as a liaison for the Dietary Manager in their absence to ensure accurate meal prep and delivery. Classically trained & experienced in a high-volume culinary environment. Follow & prepare standardized recipes. Cleaning the kitchen before and after food service. Cleaning all the kitchen equipment before and after use. Inventory management & purchasing. Rotation of stock. Recipe development & compliance. Capable of handling last minute requests for special events.
WHAT YOU'LL DO Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience responsibilities include: Efficiently manage the amenities and resources devoted to ensuring an excellent staff and guest experience in the Houston office Organize and support the implementation of all general business services including concierge, catering, mail services, supplies and purchasing Manage vendor relationships and agreements as required including catering, equipment, supplies, maintenance, and other services and products Liaise with building/property management, including oversight of general maintenance and repairs, janitorial, security, and landlord relationships Contribute to appearance and inventory of kitchens, conference rooms, and common areas as needed, including stocking drinks and snacks, assisting with catering set-ups, etc. Project manage, collaborate, and execute on special projects as needed Oversee local Incident Response Team in partnership with Business Management Director including all safety and security plans, evacuation procedures, and emergency drills Represent Houston office on North American Office Experience Leadership Team: share best practices and participate in regional meetings and initiatives Events responsibilities include: Drive staff affiliation, morale, and connection by strategically planning and executing creative office events, including annual holiday party, summer retreat, offsite staff meetings, partner-hosted dinners, cohort events, happy hours, community service projects, etc. Oversee and assist in executing event marketing plans and communication - generate engagement, promote attendance, prepare guest lists and invitations, send confirmations, track RSVPs Develop office-wide events calendar and communications plan, acting as a liaison for office committees such as Social Impact, Affiliation Committee, diversity cadres, etc. Create and manage event budgets and expenses with high level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Conduct site visits, negotiate preferred pricing, conduct preliminary contract reviews Measure staff engagement and event success through surveys, focus groups and other methods People manager responsibilities include: Plan and manage workload across the team ensuring appropriate balance, while also meeting individual goals and growth opportunities Manage individual and team performance with clear roles and responsibilities, sharing timely and growth-oriented feedback, and ensuring expectations are met Drive Performance, Develop, Grow (PDG) cycle for four OE & Events employees including goal-setting, check-ins, and year-end review process Support, mentor, and coach team members, providing psychological safety As a member of the Houston BST Leadership Team, partner with other Leadership Team members in contributing toward office-wide goals, bettering employee experience, and suggesting and pursuing opportunities for improvement YOU'RE GOOD AT Anticipating customer needs and having an uncanny attention to detail Thinking on your feet - solving problems and handling difficult situations with poise, understanding and tact; possessing the ability to settle disagreements as they arise Juggling competing priorities, keeping constant sight of the overall objectives Generating excitement and enthusiasm among your peers and co-workers Estimating and managing budgets, tracking expenses Fostering a stimulating work environment within your team and encouraging collaboration across functions throughout the office Demonstrating effective, empathetic, and fair-minded team leadership YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred with 5+ years of experience in a professional services firm, ideally in a supervisory position Strong hospitality mindset, with a service orientation and sensitivity in responding to customer needs Demonstrated strong interpersonal, communication and facilitation skills High degree of flexibility in a fast-paced environment High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality Computer proficiency in Windows, Word, Excel, PowerPoint and Outlook and ability to quickly learn new applications and technology tools Infrequent travel may be required Occasional evening and weekend work may be required YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
May 05, 2024
Full time
WHAT YOU'LL DO Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience responsibilities include: Efficiently manage the amenities and resources devoted to ensuring an excellent staff and guest experience in the Houston office Organize and support the implementation of all general business services including concierge, catering, mail services, supplies and purchasing Manage vendor relationships and agreements as required including catering, equipment, supplies, maintenance, and other services and products Liaise with building/property management, including oversight of general maintenance and repairs, janitorial, security, and landlord relationships Contribute to appearance and inventory of kitchens, conference rooms, and common areas as needed, including stocking drinks and snacks, assisting with catering set-ups, etc. Project manage, collaborate, and execute on special projects as needed Oversee local Incident Response Team in partnership with Business Management Director including all safety and security plans, evacuation procedures, and emergency drills Represent Houston office on North American Office Experience Leadership Team: share best practices and participate in regional meetings and initiatives Events responsibilities include: Drive staff affiliation, morale, and connection by strategically planning and executing creative office events, including annual holiday party, summer retreat, offsite staff meetings, partner-hosted dinners, cohort events, happy hours, community service projects, etc. Oversee and assist in executing event marketing plans and communication - generate engagement, promote attendance, prepare guest lists and invitations, send confirmations, track RSVPs Develop office-wide events calendar and communications plan, acting as a liaison for office committees such as Social Impact, Affiliation Committee, diversity cadres, etc. Create and manage event budgets and expenses with high level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Conduct site visits, negotiate preferred pricing, conduct preliminary contract reviews Measure staff engagement and event success through surveys, focus groups and other methods People manager responsibilities include: Plan and manage workload across the team ensuring appropriate balance, while also meeting individual goals and growth opportunities Manage individual and team performance with clear roles and responsibilities, sharing timely and growth-oriented feedback, and ensuring expectations are met Drive Performance, Develop, Grow (PDG) cycle for four OE & Events employees including goal-setting, check-ins, and year-end review process Support, mentor, and coach team members, providing psychological safety As a member of the Houston BST Leadership Team, partner with other Leadership Team members in contributing toward office-wide goals, bettering employee experience, and suggesting and pursuing opportunities for improvement YOU'RE GOOD AT Anticipating customer needs and having an uncanny attention to detail Thinking on your feet - solving problems and handling difficult situations with poise, understanding and tact; possessing the ability to settle disagreements as they arise Juggling competing priorities, keeping constant sight of the overall objectives Generating excitement and enthusiasm among your peers and co-workers Estimating and managing budgets, tracking expenses Fostering a stimulating work environment within your team and encouraging collaboration across functions throughout the office Demonstrating effective, empathetic, and fair-minded team leadership YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred with 5+ years of experience in a professional services firm, ideally in a supervisory position Strong hospitality mindset, with a service orientation and sensitivity in responding to customer needs Demonstrated strong interpersonal, communication and facilitation skills High degree of flexibility in a fast-paced environment High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality Computer proficiency in Windows, Word, Excel, PowerPoint and Outlook and ability to quickly learn new applications and technology tools Infrequent travel may be required Occasional evening and weekend work may be required YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
WHAT YOU'LL DO Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience responsibilities include: Efficiently manage the amenities and resources devoted to ensuring an excellent staff and guest experience in the Houston office Organize and support the implementation of all general business services including concierge, catering, mail services, supplies and purchasing Manage vendor relationships and agreements as required including catering, equipment, supplies, maintenance, and other services and products Liaise with building/property management, including oversight of general maintenance and repairs, janitorial, security, and landlord relationships Contribute to appearance and inventory of kitchens, conference rooms, and common areas as needed, including stocking drinks and snacks, assisting with catering set-ups, etc. Project manage, collaborate, and execute on special projects as needed Oversee local Incident Response Team in partnership with Business Management Director including all safety and security plans, evacuation procedures, and emergency drills Represent Houston office on North American Office Experience Leadership Team: share best practices and participate in regional meetings and initiatives Events responsibilities include: Drive staff affiliation, morale, and connection by strategically planning and executing creative office events, including annual holiday party, summer retreat, offsite staff meetings, partner-hosted dinners, cohort events, happy hours, community service projects, etc. Oversee and assist in executing event marketing plans and communication - generate engagement, promote attendance, prepare guest lists and invitations, send confirmations, track RSVPs Develop office-wide events calendar and communications plan, acting as a liaison for office committees such as Social Impact, Affiliation Committee, diversity cadres, etc. Create and manage event budgets and expenses with high level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Conduct site visits, negotiate preferred pricing, conduct preliminary contract reviews Measure staff engagement and event success through surveys, focus groups and other methods People manager responsibilities include: Plan and manage workload across the team ensuring appropriate balance, while also meeting individual goals and growth opportunities Manage individual and team performance with clear roles and responsibilities, sharing timely and growth-oriented feedback, and ensuring expectations are met Drive Performance, Develop, Grow (PDG) cycle for four OE & Events employees including goal-setting, check-ins, and year-end review process Support, mentor, and coach team members, providing psychological safety As a member of the Houston BST Leadership Team, partner with other Leadership Team members in contributing toward office-wide goals, bettering employee experience, and suggesting and pursuing opportunities for improvement YOU'RE GOOD AT Anticipating customer needs and having an uncanny attention to detail Thinking on your feet - solving problems and handling difficult situations with poise, understanding and tact; possessing the ability to settle disagreements as they arise Juggling competing priorities, keeping constant sight of the overall objectives Generating excitement and enthusiasm among your peers and co-workers Estimating and managing budgets, tracking expenses Fostering a stimulating work environment within your team and encouraging collaboration across functions throughout the office Demonstrating effective, empathetic, and fair-minded team leadership YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred with 5+ years of experience in a professional services firm, ideally in a supervisory position Strong hospitality mindset, with a service orientation and sensitivity in responding to customer needs Demonstrated strong interpersonal, communication and facilitation skills High degree of flexibility in a fast-paced environment High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality Computer proficiency in Windows, Word, Excel, PowerPoint and Outlook and ability to quickly learn new applications and technology tools Infrequent travel may be required Occasional evening and weekend work may be required YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
May 05, 2024
Full time
WHAT YOU'LL DO Work with the Business Management Senior Director and the Office Experience & Events team to 1) ensure the smooth day-to-day operation and consistently high level of customer experience and support services for the Houston office, and 2) oversee the strategy and delivery of office meetings, affiliation events, and engagement initiatives. Office Experience responsibilities include: Efficiently manage the amenities and resources devoted to ensuring an excellent staff and guest experience in the Houston office Organize and support the implementation of all general business services including concierge, catering, mail services, supplies and purchasing Manage vendor relationships and agreements as required including catering, equipment, supplies, maintenance, and other services and products Liaise with building/property management, including oversight of general maintenance and repairs, janitorial, security, and landlord relationships Contribute to appearance and inventory of kitchens, conference rooms, and common areas as needed, including stocking drinks and snacks, assisting with catering set-ups, etc. Project manage, collaborate, and execute on special projects as needed Oversee local Incident Response Team in partnership with Business Management Director including all safety and security plans, evacuation procedures, and emergency drills Represent Houston office on North American Office Experience Leadership Team: share best practices and participate in regional meetings and initiatives Events responsibilities include: Drive staff affiliation, morale, and connection by strategically planning and executing creative office events, including annual holiday party, summer retreat, offsite staff meetings, partner-hosted dinners, cohort events, happy hours, community service projects, etc. Oversee and assist in executing event marketing plans and communication - generate engagement, promote attendance, prepare guest lists and invitations, send confirmations, track RSVPs Develop office-wide events calendar and communications plan, acting as a liaison for office committees such as Social Impact, Affiliation Committee, diversity cadres, etc. Create and manage event budgets and expenses with high level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Conduct site visits, negotiate preferred pricing, conduct preliminary contract reviews Measure staff engagement and event success through surveys, focus groups and other methods People manager responsibilities include: Plan and manage workload across the team ensuring appropriate balance, while also meeting individual goals and growth opportunities Manage individual and team performance with clear roles and responsibilities, sharing timely and growth-oriented feedback, and ensuring expectations are met Drive Performance, Develop, Grow (PDG) cycle for four OE & Events employees including goal-setting, check-ins, and year-end review process Support, mentor, and coach team members, providing psychological safety As a member of the Houston BST Leadership Team, partner with other Leadership Team members in contributing toward office-wide goals, bettering employee experience, and suggesting and pursuing opportunities for improvement YOU'RE GOOD AT Anticipating customer needs and having an uncanny attention to detail Thinking on your feet - solving problems and handling difficult situations with poise, understanding and tact; possessing the ability to settle disagreements as they arise Juggling competing priorities, keeping constant sight of the overall objectives Generating excitement and enthusiasm among your peers and co-workers Estimating and managing budgets, tracking expenses Fostering a stimulating work environment within your team and encouraging collaboration across functions throughout the office Demonstrating effective, empathetic, and fair-minded team leadership YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred with 5+ years of experience in a professional services firm, ideally in a supervisory position Strong hospitality mindset, with a service orientation and sensitivity in responding to customer needs Demonstrated strong interpersonal, communication and facilitation skills High degree of flexibility in a fast-paced environment High degree of integrity, a positive attitude, and the ability to maintain absolute confidentiality Computer proficiency in Windows, Word, Excel, PowerPoint and Outlook and ability to quickly learn new applications and technology tools Infrequent travel may be required Occasional evening and weekend work may be required YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.