Sheraton Vancouver Wall Centre Hotel
Vancouver, British Columbia (BC)
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
May 02, 2024
Full time
ASSISTANT RESTAURANT MANAGER What's in it for you: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it as the place to gather, dine and connect. You will work alongside an amazing team that strives for excellence and achieves Wall Centre standards. Benefits and Perks: Explore Travel Program Ongoing Associate Appreciation Events What your day will look like: Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates. Assign tasks, manage associate performance, provide feedback and coach as needed. Lead by example, promote teamwork and a positive work environment. Ensure efficient operations of the restaurant while maintaining a positive atmosphere. Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards. Your experience and skills include: Minimum of two years leadership experience in a high-volume restaurant. Knowledge of hotel F&B operations. Knowledge of food and beverage operations, service techniques, and industry trends Knowledge of food, alcoholic beverages and wines. Must have Food Safe Level 1 and Level 2. Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course. Possess strong problem-solving skills and make decisions quickly and accurately. Ability to collaborate and work within a team to accomplish goals. Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays. Must be able to speak, read, write and understand English, a second language is an asset. Must have strong communication skills, both verbal and written (via phone, email, and in-person). Knowledge of appropriate table setting and service ware. Must possess basic computer (POS) knowledge, Micros knowledge an asset. OpenTable Reservation system knowledge is an asset. Must have Serving it Right Certification. Must be able to stand and exert well-paced mobility. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. To note: Complete job description will be presented at the time of job offer ABOUT US The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver's airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run. A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person's talents are a credit, it is an individual's commitment to the group effort that creates excellence. Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless. _The Sheraton Vancouver Wall Centre Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding "open positions" and have even requested banking information from candidates._ _The Sheraton Vancouver Wall Centre Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know._ DIVERSITY Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age. Job Types: Full-time, Permanent Pay: $60,000.00-$65,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care RRSP match Vision care Flexible Language Requirement: French not required Schedule: Holidays Monday to Friday Weekends as needed Experience: Leadership: 2 years (required) Licence/Certification: Serving It Right (required) Food Safety Certification (required) Work Location: In person
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out restaurants! We are looking for a passionate Food & Beverage leader to join our team at The Victor Steakhouse! Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, BC Kitchen, and MRKT East. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. The Victor Seasonally inspired dishes and classic elegance meet in new and unexpected ways at The Victor. Cutting edge cocktails. A collection of premium champagnes and libations. Locally brewed craft beers and one of Canada's largest in-house Enomatic wine systems. A bar and restaurant this thoughtfully designed demands the best. POSITION OVERVIEW The Restaurant Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The Restaurant Manager will help oversee all front of house management and staff of the facility and will work closely with the General Manager, Executive Chef and property Food & Beverage Director. The Restaurant Manager will be responsible for helping with the budgeting, forecasting and financial performance of the entire facility. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + tips Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq GENERAL RESPONSIBILITIES The Restaurant Manager is responsible for: Setting objectives and targets for beverage unit/bartenders Determining staff scheduling needs and recruit staff Performance Management for bar staff Assessing development needs and train and coach staff Conducting accurate inventory counts Delegating duties and tasks to staff to meet objectives and maximize resources Setting and monitoring quality and service standards for staff Communicating company policy, standards and procedures to staff Directing and managing staff members to meet standards and objectives Ensuring staff operate within company policies Overseeing the preparation and presentation of beverages to meet set standards Resolving customer complaints promptly Monitoring cleanliness and hygiene of bar area Overseeing accurate cash-up procedures and ensure necessary paperwork is complete Ensuring adherence to cash management procedures Ensuring adherence to stock control procedures Monitoring and ordering supplies Liaising with suppliers and sales representatives Confirming that procurement of supplies is on the best possible terms Ensuring all deliveries are checked in correctly and documentation is correct Checking stock is correctly rotated and stored to reduce wastage Overseeing the bar display to maximize functionality and attractiveness Setting, monitoring and controlling budget for the beverage unit/bar Planning and implementing cost control measures Planning and implementing systems to maximize sales and revenue Organizing promotional activities Generating and presenting financial reports for beverage related sales mix Implementing improvements for products and service Maintaining regular communication with staff and management through meetings and discussions Staying current with relevant legislation regarding service of alcohol, sale of tobacco and licensing All other duties as assigned by the Restaurant General Manager or their designated representative QUALIFICATIONS The Restaurant Manager must: 3+ years of F&B management and supervisory experience Solid leadership skills and experience recruiting, training and managing staff Extensive food and beverage experience, sound judgement and knowledge of operations Catering, banquet or group menu experience is an asset Ability to multi-task and perform calmly in a fast paced environment Excellent interpersonal and customer service skills with the ability to manage VIP clientele Exceptional organizational and communication skills Ability to read, write & speak fluent English Serving it Right Solid administrative skills including payroll, scheduling, ordering /inventory, report generating Flexible schedule including the ability to work days, evenings, weekends, holidays and extended shift We look forward to hearing from you!
May 02, 2024
Full time
Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of Vancouver's most sought out restaurants! We are looking for a passionate Food & Beverage leader to join our team at The Victor Steakhouse! Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, BC Kitchen, and MRKT East. Parq Vancouver features two luxury hotels, downtown's only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we're looking for YOU to join our team. The Victor Seasonally inspired dishes and classic elegance meet in new and unexpected ways at The Victor. Cutting edge cocktails. A collection of premium champagnes and libations. Locally brewed craft beers and one of Canada's largest in-house Enomatic wine systems. A bar and restaurant this thoughtfully designed demands the best. POSITION OVERVIEW The Restaurant Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The Restaurant Manager will help oversee all front of house management and staff of the facility and will work closely with the General Manager, Executive Chef and property Food & Beverage Director. The Restaurant Manager will be responsible for helping with the budgeting, forecasting and financial performance of the entire facility. What we offer: Comprehensive health, dental, vision care benefits Competitive salary + tips Flexible work life balance Paid Vacation Extensive RRSP matching program Career Growth and development opportunities Associate Recognition Events including an amazing Holiday Party! Associate Discounts at Parq GENERAL RESPONSIBILITIES The Restaurant Manager is responsible for: Setting objectives and targets for beverage unit/bartenders Determining staff scheduling needs and recruit staff Performance Management for bar staff Assessing development needs and train and coach staff Conducting accurate inventory counts Delegating duties and tasks to staff to meet objectives and maximize resources Setting and monitoring quality and service standards for staff Communicating company policy, standards and procedures to staff Directing and managing staff members to meet standards and objectives Ensuring staff operate within company policies Overseeing the preparation and presentation of beverages to meet set standards Resolving customer complaints promptly Monitoring cleanliness and hygiene of bar area Overseeing accurate cash-up procedures and ensure necessary paperwork is complete Ensuring adherence to cash management procedures Ensuring adherence to stock control procedures Monitoring and ordering supplies Liaising with suppliers and sales representatives Confirming that procurement of supplies is on the best possible terms Ensuring all deliveries are checked in correctly and documentation is correct Checking stock is correctly rotated and stored to reduce wastage Overseeing the bar display to maximize functionality and attractiveness Setting, monitoring and controlling budget for the beverage unit/bar Planning and implementing cost control measures Planning and implementing systems to maximize sales and revenue Organizing promotional activities Generating and presenting financial reports for beverage related sales mix Implementing improvements for products and service Maintaining regular communication with staff and management through meetings and discussions Staying current with relevant legislation regarding service of alcohol, sale of tobacco and licensing All other duties as assigned by the Restaurant General Manager or their designated representative QUALIFICATIONS The Restaurant Manager must: 3+ years of F&B management and supervisory experience Solid leadership skills and experience recruiting, training and managing staff Extensive food and beverage experience, sound judgement and knowledge of operations Catering, banquet or group menu experience is an asset Ability to multi-task and perform calmly in a fast paced environment Excellent interpersonal and customer service skills with the ability to manage VIP clientele Exceptional organizational and communication skills Ability to read, write & speak fluent English Serving it Right Solid administrative skills including payroll, scheduling, ordering /inventory, report generating Flexible schedule including the ability to work days, evenings, weekends, holidays and extended shift We look forward to hearing from you!
Job Description Freshslice Pizza is hiring 1 Full Time and Permanent Restaurant Manager. Job Duties: - Make sure every Guest is greeted with a smile, thanked for their business and invited to Return; Execute systems daily to ensure a clean, organized restaurant, prepared to provide excellent product and service; Set staff work schedules and monitor staff performance; Assist in providing Team Members with the appropriate training to provide outstanding quality, friendliness and cleanliness; Maintain high standards of service throughout the operational day; Demonstrate patience and a positive attitude with crew while delegating tasks and giving Instructions; Set challenging goals for self and crew during shift and ensure accountability; Utilize all management tools to keep accurate and current records providing the historical data to plan for increased sales and profit; Recruit staff and oversee staff training; Control inventory, monitor revenues and modify procedures. Wage: $28.85/Hourly Positions Available: 1 Terms of employment: Full-Time, Permanent Language: English Skills requirements: Experience: 2+ years of experience in the food service sector, including supervisory experience, are required. Education: Completion of Senior Secondary is required Completion of a college or other program related to hospitality or food and beverage service management is an asset. Business address and work location: Street Surrey, BC V4A 4N3 How to Apply Interested applicants can apply by email or mail at Street Surrey, BC V4A 4N3.
Apr 21, 2024
Job Description Freshslice Pizza is hiring 1 Full Time and Permanent Restaurant Manager. Job Duties: - Make sure every Guest is greeted with a smile, thanked for their business and invited to Return; Execute systems daily to ensure a clean, organized restaurant, prepared to provide excellent product and service; Set staff work schedules and monitor staff performance; Assist in providing Team Members with the appropriate training to provide outstanding quality, friendliness and cleanliness; Maintain high standards of service throughout the operational day; Demonstrate patience and a positive attitude with crew while delegating tasks and giving Instructions; Set challenging goals for self and crew during shift and ensure accountability; Utilize all management tools to keep accurate and current records providing the historical data to plan for increased sales and profit; Recruit staff and oversee staff training; Control inventory, monitor revenues and modify procedures. Wage: $28.85/Hourly Positions Available: 1 Terms of employment: Full-Time, Permanent Language: English Skills requirements: Experience: 2+ years of experience in the food service sector, including supervisory experience, are required. Education: Completion of Senior Secondary is required Completion of a college or other program related to hospitality or food and beverage service management is an asset. Business address and work location: Street Surrey, BC V4A 4N3 How to Apply Interested applicants can apply by email or mail at Street Surrey, BC V4A 4N3.
Job Description Starting at $14.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 02, 2024
Full time
Job Description Starting at $14.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Additional Full-Time Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work 9 to 28 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Job Description Starting at $14.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
May 02, 2024
Full time
Job Description Starting at $14.00 - $16.00 / hour As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Shift Leaders oversee the product, processes, and people required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs. Why work at Zax? FREE Meals On Shift & 50% Off Meals Off Shift Early Access to Pay Paid Training Opportunities to Advance Benefits Recognition Program Referral Program Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibility requirements) Employee Assistance Program Duties and Responsibilities Complete all training requirements including: Zaxby's Shift Leader Development Plan Food Safety Certification Any additional training required by Zax LLC Creates a culture of high-performance and trains and coaches team members to meet all company standards Mentor, coach and develop team members and communicate performance concerns to your General Manager Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner Create and maintain a positive culture and healthy team morale through recognition and leading by example Communicates shift goals and motivates team members to meet goals and perform to their highest ability level. Delegates tasks to team members and supervises performance during a shift Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Ensure service, product quality, and cleanliness standards are consistently upheld Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts. Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction Plans shift duties and ensures opening and closing duties are complete Collaborates with management team to develop goals and reports back to management on goal progress Ensure processes, policies, and procedures are properly followed throughout daily operations Follows company cash management policies Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have reliable transportation Available to work a minimum of 5 days and 32 to 40 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others Leadership experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Browns Socialhouse Tofino
Tofino, British Columbia (BC)
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.
May 01, 2024
Full time
Browns Socialhouse Tofino is currently seeking a Assistant General Manager to join the team. The AGM position has the growth potential and will challenge your leadership values and commitment to service excellence. More than anything we want to find that special someone who drives positivity, promotes quality and consistency. Staff housing available You love to Have Fun Assist in the day-to-day leadership and management of a casual pub style restaurant Maintain and support the high standard of quality represented in our Food and Beverage programs. Co-ordinate and conduct pre-shift meetings and maintain daily communication as they relate to service. Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings. Culture a positive work environment where staff development and good work are recognized. You should have At least two years of management experience working in the restaurant industry Excellent interpersonal skills, guest service, and oral/written communication skills Strong computer and office administration skills The ability to train effectively and execute to deliver a great guest experience A passion for food, beverage and all things related to the restaurant business An ability to build and foster relationships High attention to detail A true passion for perfecting Guest Experiences and People Development. Open availability including evening and weekends. Occasional overtime may be required. Visit us online at to learn more about our exciting restaurants. We thank all candidates for their applications, however, we will contact only those we intend to interview.