POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greets guests and members with a smile, eye contact, and courteous tone. Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
May 02, 2024
Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive embodied by members and team members alike VASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships one for themselves and another to give away plus 401k options. 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team! We are proud to be a 'Great Place to Work' certified company! PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greets guests and members with a smile, eye contact, and courteous tone. Ability to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
Apr 29, 2024
Full time
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. Purpose: Work within the Human Resources team to make Loews Hotels at Universal Orlando (LHUO) the employer of choice in Central Florida by providing a consistently fair, productive and proactive work environment where team members are treated with respect and courtesy and are acknowledged and rewarded for the outstanding hospitality product and service they provide. The Leave of Absence Specialist plays a crucial role in managing and coordinating team member leave programs. This role involves working closely with team members and department managers to ensure all leave requests are handled efficiently and in compliance with relevant laws and company policies. Essential Functions and Responsibilities: Serves as the subject matter expert for the leave of absence programs, to include interpreting and administering policies in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, PWFA, etc.) and company policy Oversees all ADA and PWFA accommodations to ensure consistent application of the guidelines and requirements across the campus, working closely with property HR team to implement reasonable accommodations Provides extensive case management and coordinates administrative aspects of the cases and claims Coordinates and organizes all medical information and ensures that HIPAA and team member privacy guidelines are closely monitored and effectively executed Manages all aspects of leave claims to include assessing eligibility and duration, tracking hours used/taken and ensure pay and deductions are accurate and correct Guides team members through the leave request process, explaining eligibility, documentation requirements and available options Work closely with team member to ensure all relevant medical documentation is submitted timely. Maintains contact with team member and coordinates all aspects of return to work Partners closely with property HR Directors on all leave claims, and maintains regular communication to review claim status Collaborate with management and legal team to address complex leave cases, including interactive processes for accommodation Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned Required Qualifications: A minimum of 3 years of human resources experience with at least 1 year of experience including the administration of leave and ADA Familiar with or able to learn HRIS and Time & Attendance systems Proficient in Microsoft Word, Excel, and PowerPoint Ability to manage multiple priorities while maintaining strong attention to detail Demonstrated ability to treat confidential matters with appropriate discretion Able to work a flexible schedule, including weekends and holidays if needed Excellent communication, organizational, and human relations skills Able to work well in a fast-paced environment Demonstrated ability to effectively interact with all levels of hotel team members Good working knowledge of operational and administrative hotel departments Preferred Qualifications: Experience with issues relating to HIPAA, Disability, FMLA, ADA, USERRA and PWFA Working knowledge of state and federal laws pertaining to appropriate leave and ADA issues Preferred, not mandatory - bi-lingual (English/Spanish/Creole) Experience: At least 3 years related experience Experience: PHR/SPHR, not mandatory
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Compensation and Benefits: Compensation $16.80-$23.50 based on Position, Education and Experience. Bi-weekly and Daily Pay options Health insurance (medical, dental, vision, and FSA) provided for full-time employees, Limited medical offered for part-time workers Education assistance including tuition reimbursement and certification, 401K (plus company match), life and disability insurance and child care discount available to all employees Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
Apr 26, 2024
Full time
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Compensation and Benefits: Compensation $16.80-$23.50 based on Position, Education and Experience. Bi-weekly and Daily Pay options Health insurance (medical, dental, vision, and FSA) provided for full-time employees, Limited medical offered for part-time workers Education assistance including tuition reimbursement and certification, 401K (plus company match), life and disability insurance and child care discount available to all employees Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Compensation and Benefits: Compensation ($17-$19/hourly) based on Position, Education and Experience. Bi-weekly and Daily Pay options. Health insurance (medical, dental, vision, and FSA) provided for full-time employees, Limited medical offered for part-time workers Education assistance including tuition reimbursement and certification, 401K (plus company match), life and disability insurance and child care discount available to all employees All employees in Colorado are eligible for paid sick leave, as required by the Healthy Families Work Act. Full-time employees are provided with 48 hours upon hire and annually each fiscal year thereafter. Part-time and temporary employees earn paid sick leave based upon hours worked. Applications accepted on an ongoing basis Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
Apr 22, 2024
Full time
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Compensation and Benefits: Compensation ($17-$19/hourly) based on Position, Education and Experience. Bi-weekly and Daily Pay options. Health insurance (medical, dental, vision, and FSA) provided for full-time employees, Limited medical offered for part-time workers Education assistance including tuition reimbursement and certification, 401K (plus company match), life and disability insurance and child care discount available to all employees All employees in Colorado are eligible for paid sick leave, as required by the Healthy Families Work Act. Full-time employees are provided with 48 hours upon hire and annually each fiscal year thereafter. Part-time and temporary employees earn paid sick leave based upon hours worked. Applications accepted on an ongoing basis Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.
Apr 20, 2024
Full time
This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Working at a childcare center is something special. The Child Care Cook, Food Specialist, is responsible for overall food preparation for the school's enrolled children. This role should be able to adapt to menu changes and meet meal and snack schedules. As a Food Specialist, you will be: At home in the kitchen! Create home-style, nutritional meal plans in the boundaries of their school's menu and budget, as well as state and federal requirements. Prepare meals/snacks for children and staff and distribute food to the classrooms. Focused on health and safety! Follow the daily menu provided by the Director which incorporates USDA, licensing, and/or health department regulations. Organized! Maintain inventory of food and supplies and order more when needed. Helpful! Assist in classrooms as needed as an Assistant Teacher/Floater. Job Requirements: Work experience in cooking and/or food preparation for multiple individuals in a childcare facility, preferred. A willingness to learn and adhere to all current state and local regulations. Flexibility as to the hours and schedule of work. Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team. Our Promise To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.