Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Apr 29, 2024
Full time
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Apr 29, 2024
Full time
Overview: $16/Hour A Food and Beverage Leadership member will work as a leader alongside the Food and Beverage team, gaining a greater understanding of the in-park operations through a continued learning component Program Benefits Increase hands-on experience in your designated degree field Attend networking events with industry professionals Ongoing one-on-one mentorship, feedback, and review of job performance Supplementary training events hosted by themed entertainment professionals Complimentary admission to Cedar Fair parks Working at Worlds of Fun, you will have access to these amazing perks: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Job Responsibilities: Ensure the proper execution and operation of your assigned location(s) Profit and loss management of assigned location(s) Motivate team members, provide ongoing feedback and training, and create a positive culture Complete administrative paperwork (inventory, operational logs, etc.) as required Ensure ambassadors adhere to all divisional standards, policies, and procedures Oversee the quality, portioning, presentation and safe handling of food being served Make necessary adjustments to meet revenue and cost of sales Ensure proper marketing and signage is in place to drive revenue All other duties as assigned and needed Qualifications: Basic Qualifications: Must be 18 years of age or older Have reliable means of transportation Excellent verbal communication skills in English Ability to demonstrate knowledge of the park and its procedures, specifically the Food and Beverage Division. Ability to complete repetitive tasks while maintaining quality Must be flexible and able to work a variety of shifts including, days, nights, weekends, and holidays Perform all job-related functions in a cordial, friendly manner, committed to exceeding expectations Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Preferred Qualifications: 1 year of experience in a theme park, restaurant, or service-related field preferred but not required
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Apr 29, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Apr 29, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Apr 29, 2024
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Overview: As a Food and Beverage Area Manager at Cedar Point, you will be responsible for effectively managing a team of associates and supervisors within the F&B operation and overseeing their continued development. Responsibilities: Manage location P&L to optimize manageable profit, control of costs of goods sold (COGS), labor, and other controllable expenditures to achieve all financial and budgetary goals. Operate within the established guidelines of the Erie County Health Department and Cedar Point's safety department. Responsible for the development and achievement of the locations' business plan by working with your Manager. Ensure all associates are certified in Serve Safe Food Handler and necessary associates are certified in Serve Safe Manager / Alcohol. Ensure financial performance, product production, personnel and training, guest service and service of safe food in accordance with Cedar Point's and/or Franchise standards of operation and budgetary controls. Maintain an effective overall management of designated area locations. Work to maintain food quality standards and sanitation standards with a focus on guest service. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: As a Food and Beverage Area Manager at Cedar Point, you will be responsible for effectively managing a team of associates and supervisors within the F&B operation and overseeing their continued development. Responsibilities: Manage location P&L to optimize manageable profit, control of costs of goods sold (COGS), labor, and other controllable expenditures to achieve all financial and budgetary goals. Operate within the established guidelines of the Erie County Health Department and Cedar Point's safety department. Responsible for the development and achievement of the locations' business plan by working with your Manager. Ensure all associates are certified in Serve Safe Food Handler and necessary associates are certified in Serve Safe Manager / Alcohol. Ensure financial performance, product production, personnel and training, guest service and service of safe food in accordance with Cedar Point's and/or Franchise standards of operation and budgetary controls. Maintain an effective overall management of designated area locations. Work to maintain food quality standards and sanitation standards with a focus on guest service. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Apr 29, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage Warehouse will have a varied experience in all facets of Warehouse operations reporting directly to the Warehouse and Purchasing Manager. Throughout your internship you will learn more about key functions of the Food and Beverage Warehouse, such as, audits, requisitions, inventory procedures, purchase orders, invoicing, record keeping, software integration, receiving, order fulfillment, schematics, distribution, equipment, and warehouse operations. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Collaborate with team members to positively impact the business. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Auditing, inventory reporting and counting physical quantities as well and predicting ordering products. Working with pars and current on hand numbers. Administrative tasks such as entering PO's, working with vendors for order placement and delivery, entering transfers to profit centers around the park, entering invoicing and verifying pricing per our bid and contracts with vendors. Working directly with the operations team to verify quantities delivered and received. Receiving product, unloading and putting product in bins, Reviewing pick lists and orders from profit centers, building orders on pallets and staging for deliveries, delivering pallets to location. Keeping warehouse organized and notifying of any out of stock or issue with products. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with vendors and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Apr 29, 2024
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Apr 29, 2024
Full time
Overview: $17 / hour Minimum Age: 18+ An internship with Valleyfair Food and Beverage will have a varied experience in all facets of Food and Beverage operations reporting directly to a Food and Beverage Manager. Throughout your internship you will learn more about key functions of Food and Beverage operations and complete rotations in 1-3 different areas including, Catering and Special Events, Multi-Unit, Culinary, Food Safety and Sanitation, and Administration. An internship with Valleyfair is sure to be a rewarding and educational experience. While you will get hands on experience working in the park, you will also: Learn about different areas of Food and Beverage operation. Interact with executive leaders to brainstorm and problem solve. Gain college credit - Valleyfair will work with you individually to meet school requirements. Make life-long friendships! Responsibilities include, but are not limited to: Continuously evaluating and adjusting to business needs; ordering, receiving and stocking products; maintaining cleanliness of work locations; providing exceptional guest service and additional duties assigned by management. Completing tasks specific to your rotational area such as event execution, daily operation of a location, and food production. Administrative tasks such as daily checklists, break plans, requisitions, and inventory management. Interns will be responsible for all aspects of operation. These areas may include, supervision of other associates, as well as working with guests and internal departments of Valleyfair. Mandatory completion of basic food safety and sanitation training provided by the division. Mandatory ServSafe Food and ServSafe Alcohol course completion and certification. Complete a capstone project to support your school's internship requirements. Responsibilities: During this internship program you will have the opportunity to see different areas of our Food and Beverage department, as well as understand how they work together to manage operations that are critical to Valleyfair. Internships will be specifically tailored to each intern and the requirements of their program. Qualifications: Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity. Work collaboratively in a team setting and work independently. Utilize strong written and verbal communication skills, including speaking in front of groups. Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations. Demonstrate strong time management, planning, and organizational skills in order to optimize productivity. Ability to work nights, weekends and holiday periods to meet business needs.
Overview: As a Food and Beverage Area Manager at Cedar Point, you will be responsible for effectively managing a team of associates and supervisors within the F&B operation and overseeing their continued development. Responsibilities: Manage location P&L to optimize manageable profit, control of costs of goods sold (COGS), labor, and other controllable expenditures to achieve all financial and budgetary goals. Operate within the established guidelines of the Erie County Health Department and Cedar Point's safety department. Responsible for the development and achievement of the locations' business plan by working with your Manager. Ensure all associates are certified in Serve Safe Food Handler and necessary associates are certified in Serve Safe Manager / Alcohol. Ensure financial performance, product production, personnel and training, guest service and service of safe food in accordance with Cedar Point's and/or Franchise standards of operation and budgetary controls. Maintain an effective overall management of designated area locations. Work to maintain food quality standards and sanitation standards with a focus on guest service. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Apr 29, 2024
Full time
Overview: As a Food and Beverage Area Manager at Cedar Point, you will be responsible for effectively managing a team of associates and supervisors within the F&B operation and overseeing their continued development. Responsibilities: Manage location P&L to optimize manageable profit, control of costs of goods sold (COGS), labor, and other controllable expenditures to achieve all financial and budgetary goals. Operate within the established guidelines of the Erie County Health Department and Cedar Point's safety department. Responsible for the development and achievement of the locations' business plan by working with your Manager. Ensure all associates are certified in Serve Safe Food Handler and necessary associates are certified in Serve Safe Manager / Alcohol. Ensure financial performance, product production, personnel and training, guest service and service of safe food in accordance with Cedar Point's and/or Franchise standards of operation and budgetary controls. Maintain an effective overall management of designated area locations. Work to maintain food quality standards and sanitation standards with a focus on guest service. Qualifications: High school diploma/GED required. Bachelor's Degree in related field preferred. 2-4 years of related work experience required. ServeSafe/ServeSafe Alcohol required. 1-3 years of supervisory/leadership experience required. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Overview: $16/hour A Food and Beverage Warehouse Attendant at Worlds of Fun would be responsible for maintaining the cleanliness and organization of the warehouse and storage areas for food and beverage items. This would include: Loads and unloads stock from trucks. Delivers items to locations in park. Uses a variety of material handling equipment, including forklifts, pallet jacks and dollies. Reports stock discrepancies to shift leader or supervisor for direction and correction. Verify receiving documents, packing slips and records amounts of materials received. Other duties may be assigned. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Apr 29, 2024
Full time
Overview: $16/hour A Food and Beverage Warehouse Attendant at Worlds of Fun would be responsible for maintaining the cleanliness and organization of the warehouse and storage areas for food and beverage items. This would include: Loads and unloads stock from trucks. Delivers items to locations in park. Uses a variety of material handling equipment, including forklifts, pallet jacks and dollies. Reports stock discrepancies to shift leader or supervisor for direction and correction. Verify receiving documents, packing slips and records amounts of materials received. Other duties may be assigned. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Apr 29, 2024
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Director of Food & Beverage Product Development will have a leading role in MachineQ's growth through expanding our product offering for the Food & Beverage vertical globally. Building on our current success with major Restaurant brands, the Director will utilize our existing products, IoT Platform, Software Partners, and deployment capabilities to build and implement a product roadmap addressing critical needs for Restaurant operators, ownership groups, and brands. This unique role requires an individual with expertise in the Restaurant vertical and its associated technologies, while also having familiarity with evolving Enterprise-IoT and -SaaS solutions. The Director will leverage creativity and critical thinking to develop the product's overall strategy from new product ideation to product planning, pricing, and product marketing. The Director will work closely with Engineering, Design, Sales, Marketing, Operations, and Business Development to develop an understanding of our technology and our customers' needs. Based on this understanding, the Director will serve as a business owner to help define product requirements, product-market fit, pricing model, and value proposition. The ideal candidate for this position exhibits a deep interest in technology and Restaurant operations and wants to expand their responsibilities to focus on scaling a growing business. The Director will continually evaluate opportunities and leverage internal and external resources to help create the industry's best IoT platform and solutions. Beyond the core product development responsibilities, the Director will be on the front lines of growing the business: leading field trials and tests and supporting market development efforts with our Sales team. Job Description Responsibilities: Maintain and communicate a roadmap of "customer problems to solve" and drive the short-term and long-term product vision in an ever-evolving environment. Partner with a peer on the Engineering team to scope and develop our first-party solutions across hardware, software, and deployment. Work with Product and Strategy teams to determine build / buy / partner approach for solutions. Collaborate with Sales and Business Development teams to identify IoT solutions that solve business problems. Partner with UX / Design to transfer customer requirements into an enterprise grade solution, with consumer-centric design expectations. Work with Operations team to scope and deploy pilot work and monitor logistics. Help to define pilot success metrics and a plan to track, monitor, and measure the success of these metrics. Facilitate user research sessions in partnership with UX / Design teams. Pursue competitive research on a quarterly basis. Identify and understand vertical and industry competitive trends. Collaborate with Sales and Business Development on specific sales opportunities and go-to-market models. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications: Demonstrable experience building and scaling technologies relevant to the Food & Beverage/Restaurant industry. Superb communication and interpersonal skills. Comfortable speaking in public forums and panel, and leading interactions with executives internally and with partner organizations. Strategic thinking and ability to develop deep understanding of market structures and go-to-market models. Data-driven, fact-based approach to analysis and decision making. Preference and aptitude for working independently and across a matrix organization. Willingness to travel domestically and globally up to 25%. Relevant Work Experience: 8+ years of relevant work experience in product management, engineering, or related technical field experience. A strong understanding of the Internet of Things (IoT)/M2M and Software as a Service (SaaS) and how they work together to deliver customer value. Experience creating business models, highlighting key financial metrics, to show the economic viability of new businesses. Experience building and leading presentations from executives to decision-makers to all supporting teammates. Excellent written and verbal communication skills with an emphasis on communicating technical requirements and solutions to technical and non-technical audiences. Strong business acumen and knowledgeable across many functional areas, including product management, business development, product marketing, engineering, and marketing. Proven ability to manage multiple projects and initiatives and work cross-functionally and across all levels of the organization. Experience with Jira and Salesforce is a plus, but not required. Experience working with Fortune 500 customers strongly preferred. This position is headquartered in Philadelphia, PA; Product team works in a hybrid capacity. Education: Bachelor's Degree with MBA considering a plus While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +
Overview: $16/hour A Food and Beverage Warehouse Attendant at Worlds of Fun would be responsible for maintaining the cleanliness and organization of the warehouse and storage areas for food and beverage items. This would include: Loads and unloads stock from trucks. Delivers items to locations in park. Uses a variety of material handling equipment, including forklifts, pallet jacks and dollies. Reports stock discrepancies to shift leader or supervisor for direction and correction. Verify receiving documents, packing slips and records amounts of materials received. Other duties may be assigned. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Apr 29, 2024
Full time
Overview: $16/hour A Food and Beverage Warehouse Attendant at Worlds of Fun would be responsible for maintaining the cleanliness and organization of the warehouse and storage areas for food and beverage items. This would include: Loads and unloads stock from trucks. Delivers items to locations in park. Uses a variety of material handling equipment, including forklifts, pallet jacks and dollies. Reports stock discrepancies to shift leader or supervisor for direction and correction. Verify receiving documents, packing slips and records amounts of materials received. Other duties may be assigned. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Overview: Kings Dominion is looking for a Trainer in our Food & Beverage Department. This position is responsible for conducting training classes for all new associates, as well as returning associates. This position has a starting wage of $14.50 an hour, plus the fun benefits of free park entry for yourself, the opportunity to earn admission tickets for your friends and family, as well as awesome employee appreciation events! Responsibilities: Trains seasonal associates at all levels. Assigns new associates in food locations according to needs using the department staffing Sheet. Reports staffing updates to department leadership team. Administer ServSafe Safe Food Handler course upon associate completion of Orientation. Administer ServSafe Safe Alcohol course upon associate completion of Department Training. Conduct Associate training according to the guidelines provided. Will approve all shifts related to associate training, which will include input if necessary. Update associate records with training information immediately upon completion of trainings. Forward sign off sheets for virtual signing by associates and add to files. Print blank copies of Time Sheets to track associate time for training for the week. Send out message in Teams to all full-time staff of new arrivals, place a memo in location mailboxes. Will walk locations to ensure consistent training is taking place in locations and touch base with Team Lead trainers. May be assigned other duties within the Food Department as needed without interference to training. Provide weekly reports on training statistics. Qualifications: Must pass ServSafe: Food Handler, Food Manager, and ABC courses as well as obtain the status of proctor and instructor for the food courses Proficient in Microsoft Office Ability to learn other software programs Must possess communication skills and comfortable with public speaking Minimal supervision is required
Apr 29, 2024
Full time
Overview: Kings Dominion is looking for a Trainer in our Food & Beverage Department. This position is responsible for conducting training classes for all new associates, as well as returning associates. This position has a starting wage of $14.50 an hour, plus the fun benefits of free park entry for yourself, the opportunity to earn admission tickets for your friends and family, as well as awesome employee appreciation events! Responsibilities: Trains seasonal associates at all levels. Assigns new associates in food locations according to needs using the department staffing Sheet. Reports staffing updates to department leadership team. Administer ServSafe Safe Food Handler course upon associate completion of Orientation. Administer ServSafe Safe Alcohol course upon associate completion of Department Training. Conduct Associate training according to the guidelines provided. Will approve all shifts related to associate training, which will include input if necessary. Update associate records with training information immediately upon completion of trainings. Forward sign off sheets for virtual signing by associates and add to files. Print blank copies of Time Sheets to track associate time for training for the week. Send out message in Teams to all full-time staff of new arrivals, place a memo in location mailboxes. Will walk locations to ensure consistent training is taking place in locations and touch base with Team Lead trainers. May be assigned other duties within the Food Department as needed without interference to training. Provide weekly reports on training statistics. Qualifications: Must pass ServSafe: Food Handler, Food Manager, and ABC courses as well as obtain the status of proctor and instructor for the food courses Proficient in Microsoft Office Ability to learn other software programs Must possess communication skills and comfortable with public speaking Minimal supervision is required
Marriott International, Inc.
Athalmer, British Columbia (BC)
Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Apr 29, 2024
Full time
Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. Protea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Disney's Hilton Head Island Resort,Disney Vacation Club
Hilton Head Island, South Carolina
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Apr 26, 2024
Full time
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Disney's Hilton Head Island Resort,Disney Vacation Club
Hilton Head Island, South Carolina
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Apr 26, 2024
Full time
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Disney's Hilton Head Island Resort,Disney Vacation Club
Hilton Head Island, South Carolina
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Apr 26, 2024
Full time
Would you like a job where no two days are the same? Where you get to interact with guests from around the world? Where you can move from the grill, to the sandwich bar, to the cash register, and back again? At Disney's Hilton Head Island Resort, our part time Quick Service Food & Beverage Cast Members do exactly that. You would be part of a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in the efficient manner that allows them to make the most of their vacation time. On top of that, you would be fully trained about the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to Disney's Hilton Head Island Resort. The goal? Nobody goes hungry, and everybody leaves smiling! Responsibilities : Menus at the resort's two quick service locations, Palmetto Dunes and Tide Me Over, constantly evolve to meet guest's wishes; you would be part of that process by communicating guest comments to your leaders. The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and of course, keep the front and back of the house up to Disney's famous cleanliness standards. On top of that, you would be fully trained on knowledge of the resort so you can answer guests' questions, share information and provide the "Disney difference" that brings people to the Hilton Head Island Resort. In this job, blending professionalism with enthusiasm is the key to success. Basic Qualifications : Here is what you will need to be successful in the job: You must be at least 18 years old This is a part-time position that requires you to be fully available a minimum of three days per week, including one weekend day. You will also be required to be fully available on national/state holidays. Previous cashier experience Previous quick-service or related restaurant industry experience Attention to detail and follow-through to see projects to the end Ability to lift and carry 50 pounds Demonstrated ability to perform basic computer tasks, and some familiarity with common utilities such as Google and Microsoft Excellent customer service skills Preferred Qualifications: It would be great if you were also able to demonstrate: Strong verbal and written communications skills Ability to be proactive, resourceful and flexible, in addition to being a self-starter who naturally takes the initiative Problem-solving skills, and the desire to continually improve Ability to speak a language other than English Additional Information : All our cast members enjoy a broad and very valuable range of benefits for being part of the Disney family! If you join the team, you can expect to receive: Disney Aspire - an education program that covers 100% of tuition at network schools Discounted meals during work shifts Discounts at Hilton Head Island eateries such as New York City Pizza, Giuseppe's, and Scott's Fish Market Complimentary theme park admission for full-time and part-time positions after two weeks of employment Discounts on merchandise at Disney's Hilton Head Island Resort and at Walt Disney World Resort
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Apr 24, 2024
Full time
Pay: $20.86 per hour At Great Wolf, the Food Outlet Supervisor brings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications & Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties & Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications & Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time
Overview: Kings Dominion is looking for a Trainer in our Food & Beverage Department. This position is responsible for conducting training classes for all new associates, as well as returning associates. This position has a starting wage of $14.50 an hour, plus the fun benefits of free park entry for yourself, the opportunity to earn admission tickets for your friends and family, as well as awesome employee appreciation events! Responsibilities: Trains seasonal associates at all levels. Assigns new associates in food locations according to needs using the department staffing Sheet. Reports staffing updates to department leadership team. Administer ServSafe Safe Food Handler course upon associate completion of Orientation. Administer ServSafe Safe Alcohol course upon associate completion of Department Training. Conduct Associate training according to the guidelines provided. Will approve all shifts related to associate training, which will include input if necessary. Update associate records with training information immediately upon completion of trainings. Forward sign off sheets for virtual signing by associates and add to files. Print blank copies of Time Sheets to track associate time for training for the week. Send out message in Teams to all full-time staff of new arrivals, place a memo in location mailboxes. Will walk locations to ensure consistent training is taking place in locations and touch base with Team Lead trainers. May be assigned other duties within the Food Department as needed without interference to training. Provide weekly reports on training statistics. Qualifications: Must pass ServSafe: Food Handler, Food Manager, and ABC courses as well as obtain the status of proctor and instructor for the food courses Proficient in Microsoft Office Ability to learn other software programs Must possess communication skills and comfortable with public speaking Minimal supervision is required
Apr 19, 2024
Full time
Overview: Kings Dominion is looking for a Trainer in our Food & Beverage Department. This position is responsible for conducting training classes for all new associates, as well as returning associates. This position has a starting wage of $14.50 an hour, plus the fun benefits of free park entry for yourself, the opportunity to earn admission tickets for your friends and family, as well as awesome employee appreciation events! Responsibilities: Trains seasonal associates at all levels. Assigns new associates in food locations according to needs using the department staffing Sheet. Reports staffing updates to department leadership team. Administer ServSafe Safe Food Handler course upon associate completion of Orientation. Administer ServSafe Safe Alcohol course upon associate completion of Department Training. Conduct Associate training according to the guidelines provided. Will approve all shifts related to associate training, which will include input if necessary. Update associate records with training information immediately upon completion of trainings. Forward sign off sheets for virtual signing by associates and add to files. Print blank copies of Time Sheets to track associate time for training for the week. Send out message in Teams to all full-time staff of new arrivals, place a memo in location mailboxes. Will walk locations to ensure consistent training is taking place in locations and touch base with Team Lead trainers. May be assigned other duties within the Food Department as needed without interference to training. Provide weekly reports on training statistics. Qualifications: Must pass ServSafe: Food Handler, Food Manager, and ABC courses as well as obtain the status of proctor and instructor for the food courses Proficient in Microsoft Office Ability to learn other software programs Must possess communication skills and comfortable with public speaking Minimal supervision is required