Glowbal Restaurant Group
Vancouver, British Columbia (BC)
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
May 28, 2024
Full time
Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria Burnaby, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine, and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be. WHY WORK FOR US: We are proud to offer our 1,000+ staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities. Dining discounts across our brands are a definite perk! We are currently looking for a SOMMELIER to join our dynamic team at GLOWBAL RESTAURANT . Located in Vancouver's architectural landmark, TELUS Garden, this is where stripped down North American cuisine lives and breathes, taking ingredients from across the continent. The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company's policies and procedures. DUTIES AND RESPONSIBILITIES: Create and update the wine list in coordination with the Director of Purchasing Assist guests with wine selections based on their personal tastes and food choices Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins Develop and facilitate wine training program for FOH staff Deliver exceptional guest service, thereby setting the standard for all employees Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence Respond to customer complaints promptly through service recovery and implement change when necessary, to optimize consistent guest satisfaction Manage daily operations and assist with other managerial responsibilities as needed SKILLS AND QUALIFICATIONS: 3+ years' experience as a Manager of a high volume, similar environment Wine education is a must Sommelier accreditation is an asset Must possess strong leadership skills, with demonstrated ability to build relationships High personal integrity, professionalism and maturity Exceptional guest service orientation and passion for all things food and wine Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment Technically competent with industry related forms of computer and electronic commerce TO WORK FOR US : You MUST have a valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit. ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview. Job Types: Full-time, Permanent Pay: $65,000.00 per year Benefits: Dental care Discounted or free food Flexible schedule Paid time off Vision care Supplemental pay types: Commission pay Application question(s): What WSET Level do you have? Experience: Sommelier: 3 years (preferred) Leadership: 5 years (preferred) Work Location: In person
The Role The Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: Assist in staffing, scheduling, training, and counseling of staff Directly managing staff while having direct interaction with customers Maintain and control high volume food and beverage inventory Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures Develop and enforce standards for service, sanitation, and product and food quality Ensure all cash handling procedures are documented and enforced Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures Conduct physical audit of inventory and product. Research and perform reconciliations Qualifications: High school diploma or equivalent. Some college preferred All applicants must be at least 18 years of age Strong attention to detail and extremely organized with elevated time management and prioritizing skills Must meet state and city health requirements for food handling and alcoholic beverage service Ability to multi task in a fast paced, team orientated setting Must be able to work fluently in English Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps Ability to work extended hours, nights, weekends, and holidays Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. $18.00 - $22.00 per hour Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
May 26, 2024
Full time
The Role The Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: Assist in staffing, scheduling, training, and counseling of staff Directly managing staff while having direct interaction with customers Maintain and control high volume food and beverage inventory Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures Develop and enforce standards for service, sanitation, and product and food quality Ensure all cash handling procedures are documented and enforced Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures Conduct physical audit of inventory and product. Research and perform reconciliations Qualifications: High school diploma or equivalent. Some college preferred All applicants must be at least 18 years of age Strong attention to detail and extremely organized with elevated time management and prioritizing skills Must meet state and city health requirements for food handling and alcoholic beverage service Ability to multi task in a fast paced, team orientated setting Must be able to work fluently in English Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps Ability to work extended hours, nights, weekends, and holidays Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. $18.00 - $22.00 per hour Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: • Assist in staffing, scheduling, training, and counseling of staff • Directly managing staff while having direct interaction with customers • Maintain and control high volume food and beverage inventory • Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures • Develop and enforce standards for service, sanitation, and product and food quality • Ensure all cash handling procedures are documented and enforced • Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures • Conduct physical audit of inventory and product. Research and perform reconciliations Qualifications: • High school diploma or equivalent. Some college preferred • All applicants must be at least 18 years of age • Strong attention to detail and extremely organized with elevated time management and prioritizing skills • Must meet state and city health requirements for food handling and alcoholic beverage service • Ability to multi task in a fast paced, team orientated setting • Must be able to work fluently in English • Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps • Ability to work extended hours, nights, weekends, and holidays • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. $18.00 - $22.00 per hour Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
May 16, 2024
Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Role The Restaurant Supervisor position is responsible for supporting all VIP club food and beverage operations. Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: • Assist in staffing, scheduling, training, and counseling of staff • Directly managing staff while having direct interaction with customers • Maintain and control high volume food and beverage inventory • Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures • Develop and enforce standards for service, sanitation, and product and food quality • Ensure all cash handling procedures are documented and enforced • Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures • Conduct physical audit of inventory and product. Research and perform reconciliations Qualifications: • High school diploma or equivalent. Some college preferred • All applicants must be at least 18 years of age • Strong attention to detail and extremely organized with elevated time management and prioritizing skills • Must meet state and city health requirements for food handling and alcoholic beverage service • Ability to multi task in a fast paced, team orientated setting • Must be able to work fluently in English • Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps • Ability to work extended hours, nights, weekends, and holidays • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. $18.00 - $22.00 per hour Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 5 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 0 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - OPERATIONS Job ID 7 Category Food & Beverage - Salaried Job Type Regular Full-Time Min USD $25.48/Hr. Max USD $33.65/Hr. Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Powers North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or Responsibilities The Operations Manager is responsible for departmental P & L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives. Demonstrate financial comprehension of the cafes budget and P&L. Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards. Manage labor schedules in line with the cafes budget and forecast models. Successfully run a department and/or cost center. Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rocks brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems. Remain an objective observer of the standards of service to ensure guest expectations of the Brand & Cafe are upheld. Ability to engage with guests in regards to music both current and past. Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance. Support staff development and advancement along well-defined career paths. Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. Possess a self-motivated approach to their own personal and professional This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS 3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for serving people. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Job Description Job Description MANAGER - KITCHEN Job ID 8 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the companys two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities Kitchen Manager is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, kitchen managers ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Kitchen Manager supports the cafes senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives. Demonstrate financial comprehension of Cafes budget and P&L. Effectively control costs of food and related purchases in alignment with budgeted expectations. Manage staff schedules in accordance with the cafes budget and forecast models. Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements. Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established food standards for overall guest satisfaction that meet or exceed brand standards. Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests. Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance. Support staff development and advancement along well-defined career paths. Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team. Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee retention. Possess a self-motivated approach to his/her own personal and professional growth. This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations. Possess all local food management and safety certifications. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for food. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
May 28, 2024
Full time
Job Description Job Description MANAGER - KITCHEN Job ID 8 Category Food & Beverage - Salaried Job Type Regular Full-Time Overview With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the companys two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit . Responsibilities Kitchen Manager is responsible for the overall operations for the back of house and kitchen area of the cafe. In addition, kitchen managers ensure that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Kitchen Manager supports the cafes senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rocks business objectives. Demonstrate financial comprehension of Cafes budget and P&L. Effectively control costs of food and related purchases in alignment with budgeted expectations. Manage staff schedules in accordance with the cafes budget and forecast models. Maintain the highest standards of brand, local health, safety, and food preparation hygiene requirements. Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards. Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe. Develop kitchen team in all aspects of kitchen execution from 100% recipe adherence to banquet service. Foster an environment of customer service in which all team members put the guest first in every situation. Execute established food standards for overall guest satisfaction that meet or exceed brand standards. Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests. Attract and retain the most exceptionally talented culinary talent available in the market and place them in positions that leverage their skills and expertise for maximum impact. Clearly define goals and expectations for Heart of House hourly team members using performance review tools and hold your people accountable for successful performance. Support staff development and advancement along well-defined career paths. Manage a diverse team ensuring a balanced and proactive approach to increasing individual potential across the team. Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee retention. Possess a self-motivated approach to his/her own personal and professional growth. This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS Minimum 10 years of experience in the hospitality industry inclusive of restaurant culinary operations. Possess all local food management and safety certifications. SKILLS Ability to learn and bring "out of the box" ideas to their team. Genuine enthusiasm and aptitude for food. Excellent verbal and written communication skills. High level of business acumen and common sense. Demonstrates strong problem solving skills through ability to diagnose and implement solutions. Must possess strong communication and listening skills, excellent speaking, reading and writing. Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization. Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Unit Description: Do you strive to create amazing culinary experiences? Relocation Assistance Available. Sodexo is seeking an Executive Chef 2 for Young Harris College located in Young Harris, GA . This Executive Chef will oversee all culinary at the account and will have a strong understanding of food costs, inventory control, purchasing and menu planning. This candidate will use their knowledge of catering and recipe costs to make decisions that deliver top notch food for our client and overall production of food for our customers. This position will be making a difference in the residential dinning on campus. If you are a culinary professional looking to join a growing team, this position will make a home for you! The successful candidate will: have a culinary background; have oversight of day-to-day operations; deliver high quality food service; achieve company and client financial targets and goals; develop and maintain client and customer relationships; develop strategic plans; create a positive environment; and/or ensure Sodexo standards are met. be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations; ensure food safety, sanitation and workplace safety standard compliance; and/or have working knowledge of automated food inventory, ordering, production and management systems. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and/or have a passion for food and innovation. Learn more about Young Harris University at . Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
May 28, 2024
Full time
Unit Description: Do you strive to create amazing culinary experiences? Relocation Assistance Available. Sodexo is seeking an Executive Chef 2 for Young Harris College located in Young Harris, GA . This Executive Chef will oversee all culinary at the account and will have a strong understanding of food costs, inventory control, purchasing and menu planning. This candidate will use their knowledge of catering and recipe costs to make decisions that deliver top notch food for our client and overall production of food for our customers. This position will be making a difference in the residential dinning on campus. If you are a culinary professional looking to join a growing team, this position will make a home for you! The successful candidate will: have a culinary background; have oversight of day-to-day operations; deliver high quality food service; achieve company and client financial targets and goals; develop and maintain client and customer relationships; develop strategic plans; create a positive environment; and/or ensure Sodexo standards are met. be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; have the ability and willingness to develop and motivate team members to embrace culinary innovations; ensure food safety, sanitation and workplace safety standard compliance; and/or have working knowledge of automated food inventory, ordering, production and management systems. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and/or have a passion for food and innovation. Learn more about Young Harris University at . Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs . Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
May 27, 2024
Full time
Visit Team Fresquez is a family owned and operated business that operates over 20 restaurants in New Mexico, Texas, and Colorado. We seek to give back and reinvest into the communities where we are present, fulfilling a simple passion to serve all those that we come in touch with. We value our team, our customers and our community while committing to providing growth opportunities from within. We are looking for friendly, hardworking team members who have a passion to serve and are ready to rise to the next level of excellence. Our restaurants are very busy therefore, being on time, responsible, dependable, and respectful of others is a must! Why Join Our Team? + $300 Referral Bonus + Full or Part Time Available + Flexible Scheduling + Medical, Dental and Vision + 401(K) + Tuition Reimbursement + Competitive Pay + PTO - Generous PTO Benefit + Meal Discounts + We Promote Within Summary/Objective: "At Fresquez Companies, we empower the lives of people by providing authentic, impactful and exceptional experiences (one team member and guest at a time.)" Works with GM and provides effective guidance to crew to achieve operational success. Have excellent team leadership. Exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate. Essential Functions: + Assist in the management of specific areas of restaurant during scheduled shifts + Ensure that restaurant is properly organized and staffed as designated by schedule + Oversee break rotation and delegation of tasks during both peak and non-peak periods + Train new crew members in their area of responsibility + Ensures service in all areas meets Fresquez standards for quality and cleanliness + Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on assigned shift + Informs general manager promptly of all problems or unusual matters of significance + Perform other duties and responsibilities as requested by the Fresquez management team, as needed + This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required) + Must be able to work with open availability Mon-Sun from early AM to closing + Performs other related duties as required and/or assigned + This is a safety sensitive position. Qualifications Qualifications: + Experience in cash control/security procedures + Ability to multi-task and quickly prioritize tasks + Ability to handle high stress situations, ambiguity, and changing priorities + Good independent judgment/decision making skills + Excellent communication and problem-solving skills + Exceptional internal and external customer service and employee relation skills + Must be dependable, reliable, and motivated + The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required + Proficient Word, Excel, PowerPoint and internet skills Other Skills: Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement + 1-2 years restaurant leadership/management experience + Restaurant industry experience preferred. Culinary experience strongly preferred + Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices. + Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership) + Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees + Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization + Ability to coach and motivate others to achieve departmental, and company goals + Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions + Excellent interpersonal skills with the ability to negotiate and influence + Places a value on diversity and shows respect for and openness to others' backgrounds and ideas + Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail + Ability to handle high stress situations, ambiguity, and changing priorities + Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling + Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products) + Prepare special reports/assist on special projects as needed or requested + Good PC competency such as the ability to use Microsoft Office Suite and other related software + Excellent listening skills + Professional behavior that contributes to creating an environment of respect and professionalism + Ability to maintain confidentiality + Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion + Ability to work in a fast-pace in an effective manner + Ability to work under pressure and to be flexible and adept to varying and changing demands + Effective and friendly interpersonal communication and interpersonal skills with internal and external customers EOE Statement: Fresquez, Inc., Fresquez Concessions, Inc., NM Restaurant Investors Inc. DBA Village Inn, and LF Operations, LLC is an equal opportunity employer. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. The policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
Chop Steakhouse & Bar - Edmonton Downtown, St, Edmonton, Alberta, Canada Req Tuesday, April 30, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Under the responsibility of the Event Manager, the supervisor actively participates in the organization of all events. They organize and supervise activities related to event and meeting services according to established standards. When required, they also perform supervisory tasks for the restaurant. Tasks and responsibilities Motivate, supervise, train and mentor service employees under his / her responsibility; Distribute work and plan schedules for servers and team members; Perform administrative duties related to payroll Ensure the highest quality of customer service and satisfaction during and after the service and handle complaints where applicable; Organize the assembly and disassembly of Event space Participate in the coordination of events and ensure the smooth running of these events; Ensure effective communication within his department and with other departments of the hotel; Ensure the optimal use of all facilities and respect established budgets; Conduct daily inspection of service areas and ensure compliance with hygiene, sanitation, health and safety standards; REQUIREMENTS /Required skills, knowledge and abilities Diploma ore Degree hotel management or in F & B is an asset but not required A minimum of three (3) years of relevant experience in a similar function; Very good knowledge of the MS Office suite (Word, Excel and Outlook); Strong customer service and anticipation skills; Recognized leadership and professionalism; Ability to manage priorities and work under pressure; Strong skills in communication, teamwork and team management; Autonomy and dynamism; High availability and flexibility in working hours; SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants areencouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at . Chop Steakhouse & Bar - Edmonton Downtown, St, Edmonton, Alberta, Canada
May 26, 2024
Full time
Chop Steakhouse & Bar - Edmonton Downtown, St, Edmonton, Alberta, Canada Req Tuesday, April 30, 2024 Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Under the responsibility of the Event Manager, the supervisor actively participates in the organization of all events. They organize and supervise activities related to event and meeting services according to established standards. When required, they also perform supervisory tasks for the restaurant. Tasks and responsibilities Motivate, supervise, train and mentor service employees under his / her responsibility; Distribute work and plan schedules for servers and team members; Perform administrative duties related to payroll Ensure the highest quality of customer service and satisfaction during and after the service and handle complaints where applicable; Organize the assembly and disassembly of Event space Participate in the coordination of events and ensure the smooth running of these events; Ensure effective communication within his department and with other departments of the hotel; Ensure the optimal use of all facilities and respect established budgets; Conduct daily inspection of service areas and ensure compliance with hygiene, sanitation, health and safety standards; REQUIREMENTS /Required skills, knowledge and abilities Diploma ore Degree hotel management or in F & B is an asset but not required A minimum of three (3) years of relevant experience in a similar function; Very good knowledge of the MS Office suite (Word, Excel and Outlook); Strong customer service and anticipation skills; Recognized leadership and professionalism; Ability to manage priorities and work under pressure; Strong skills in communication, teamwork and team management; Autonomy and dynamism; High availability and flexibility in working hours; SUMMATION: Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants areencouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application. ABSOLUTELY NO PHONE CALLS PLEASE At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at . Chop Steakhouse & Bar - Edmonton Downtown, St, Edmonton, Alberta, Canada
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. As a Food and Beverage Supervisor at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements This leadership position is responsible for assisting in the smooth functioning of service for The Dining Room, The Terrace, The Lounge, The Bar, The Wine Room and Pool. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others. Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Food product, presentation, service and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Follow labor and daily work assignment Prepares service station Thorough menu knowledge Monitor pace and table service detail Touch each table during dining Participate daily line ups Knowledge of Menu description of all items being served Adhere to strict uniform and grooming standards Thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department, your line manager and across departments, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. This is your moment. Apply today! We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. The Belmond & LVMH Family El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. Salary is $47,840 to $52,000
May 24, 2024
Full time
El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest. With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional. As a Food and Beverage Supervisor at El Encanto, A Belmond Hotel, you will uphold the highest standards of service, ensuring that every guest has an exceptional and memorable dining experience. In this role, you'll deliver culinary excellence by showcasing local flavors and ingredients. If you're looking to develop your skills and be part of the future of luxury, this is your moment. Requirements This leadership position is responsible for assisting in the smooth functioning of service for The Dining Room, The Terrace, The Lounge, The Bar, The Wine Room and Pool. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others. Directly supervises employees in the The Dining Room, The Terrace, The Lounge, The Bar, and The Wine Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work. Exhibit a "hands on" approach to training, developing and working alongside team members providing direction, support and communication to LQA service standards and ensure compliance through constant observations. Provide direction, support and communication to food and beverage team members to ensure complete guest satisfaction and attention to detail Observe daily conditions of all physical facilities and equipment in the restaurant; make recommendations for corrections and improvements as needed. Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment. Food product, presentation, service and guest relations standards. Comply with all hotel policies as noted in Employee Handbook. Follow labor and daily work assignment Prepares service station Thorough menu knowledge Monitor pace and table service detail Touch each table during dining Participate daily line ups Knowledge of Menu description of all items being served Adhere to strict uniform and grooming standards Thorough conversational knowledge of Hotel history and statistics Handle guest concerns and recognize and address potentially intoxicated, disruptive or undesirable guests. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department, your line manager and across departments, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required. Demonstrate and be a role model of Belmond's core values of Care, Confidence, Curiosity and Community. Benefits At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending. The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items. The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises. This is your moment. Apply today! We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. The Belmond & LVMH Family El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. Salary is $47,840 to $52,000
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-Time position ranging from $50K-$55K DOE with benefits. Located in Santa Fe, NM. Working out of our the Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Position Purpose: The Sous Chef will prepare signature dishes under the direction of an Executive Chef and ensure that food comes out simultaneously, in a high quality and timely fashion. They will fill in for the Executive Chef in planning and directing food prep and culinary activities and perform management responsibilities as well. The Sous Chef is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Line Cooks, Prep Cooks, Dishwashers Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with coworkers and guests. Fill in for the Executive Chef in planning and directing food preparation and culinary activities, including estimates of food requirements and food/labor costs. Perform management responsibilities according to policies and applicable laws, including recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Help in the preparation and design of menus. Produce high quality plates both design and taste wise. Willing to work a station during service when the Executive Chef is expediting. Ensure that the kitchen operates in a timely way. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Ensure that food comes out simultaneously, in high quality and in a timely fashion that meets Heritage quality standards. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Qualifications: High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification and ServSafe Manager Certification. Ability to work on your feet in humid kitchen environment for eight hours or more. Must be able to lift/push/reach for/carry 30+ pounds frequently. Excellent verbal communication and ability to multitask. Compensation details: 0 Hourly Wage PIabac83f97d89-1138
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-Time position ranging from $50K-$55K DOE with benefits. Located in Santa Fe, NM. Working out of our the Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Position Purpose: The Sous Chef will prepare signature dishes under the direction of an Executive Chef and ensure that food comes out simultaneously, in a high quality and timely fashion. They will fill in for the Executive Chef in planning and directing food prep and culinary activities and perform management responsibilities as well. The Sous Chef is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Line Cooks, Prep Cooks, Dishwashers Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with coworkers and guests. Fill in for the Executive Chef in planning and directing food preparation and culinary activities, including estimates of food requirements and food/labor costs. Perform management responsibilities according to policies and applicable laws, including recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Help in the preparation and design of menus. Produce high quality plates both design and taste wise. Willing to work a station during service when the Executive Chef is expediting. Ensure that the kitchen operates in a timely way. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Ensure that food comes out simultaneously, in high quality and in a timely fashion that meets Heritage quality standards. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Qualifications: High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification and ServSafe Manager Certification. Ability to work on your feet in humid kitchen environment for eight hours or more. Must be able to lift/push/reach for/carry 30+ pounds frequently. Excellent verbal communication and ability to multitask. Compensation details: 0 Hourly Wage PIabac83f97d89-1138
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI8d03015d6c91-7273
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Seasonal Pool Server! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Classification: Part-Time Shift: Various - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As a Restaurant Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.
May 22, 2024
Full time
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Seasonal Pool Server! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Classification: Part-Time Shift: Various - must be available to weekdays, weekends, and holidays. Want to learn more? News Release on Conrad Orlando What will I be doing? As a Restaurant Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-time Hourly Position ranging from $15-$19 hourly DOE plus benefits. Located in Santa Fe, NM. Working out of our Inn & Spa at Loretto. Position Purpose: The Food and Beverage Supervisor is responsible for supporting the Team in making sure that food & Beverage operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Food & Beverage Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Host, Café Attendant, Server, Bartender, Busser, Food Runner Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef / General Manager. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Work with the back of house team in your venue to ensure that all guest requests are met. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. Post High school degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PIb3087da3163d-7273
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-Time position ranging from $50K-$55K DOE with benefits. Located in Santa Fe, NM. Working out of our the Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Position Purpose: The Sous Chef will prepare signature dishes under the direction of an Executive Chef and ensure that food comes out simultaneously, in a high quality and timely fashion. They will fill in for the Executive Chef in planning and directing food prep and culinary activities and perform management responsibilities as well. The Sous Chef is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Line Cooks, Prep Cooks, Dishwashers Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with coworkers and guests. Fill in for the Executive Chef in planning and directing food preparation and culinary activities, including estimates of food requirements and food/labor costs. Perform management responsibilities according to policies and applicable laws, including recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Help in the preparation and design of menus. Produce high quality plates both design and taste wise. Willing to work a station during service when the Executive Chef is expediting. Ensure that the kitchen operates in a timely way. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Ensure that food comes out simultaneously, in high quality and in a timely fashion that meets Heritage quality standards. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Qualifications: High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification and ServSafe Manager Certification. Ability to work on your feet in humid kitchen environment for eight hours or more. Must be able to lift/push/reach for/carry 30+ pounds frequently. Excellent verbal communication and ability to multitask. Compensation details: 0 Hourly Wage PI1a4a1-
May 22, 2024
Full time
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Full-Time position ranging from $50K-$55K DOE with benefits. Located in Santa Fe, NM. Working out of our the Inn & Spa at Loretto. We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico! Position Purpose: The Sous Chef will prepare signature dishes under the direction of an Executive Chef and ensure that food comes out simultaneously, in a high quality and timely fashion. They will fill in for the Executive Chef in planning and directing food prep and culinary activities and perform management responsibilities as well. The Sous Chef is an essential support to the Front of House team in creating unforgettable dining experiences for guests. Supervisory Responsibilities: Line Cooks, Prep Cooks, Dishwashers Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Executive Chef. Communicate daily with Kitchen leadership regarding job assignments and required timeframe. Maintain high level of positive and professional approach with coworkers and guests. Fill in for the Executive Chef in planning and directing food preparation and culinary activities, including estimates of food requirements and food/labor costs. Perform management responsibilities according to policies and applicable laws, including recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems. Help in the preparation and design of menus. Produce high quality plates both design and taste wise. Willing to work a station during service when the Executive Chef is expediting. Ensure that the kitchen operates in a timely way. Resourcefully solve any issues that arise and seize control of any problematic situation. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Order supplies to stock inventory appropriately. Ensure that food comes out simultaneously, in high quality and in a timely fashion that meets Heritage quality standards. Other duties as assigned consistent with the functions of this position as needed at the property. HC3 Requirements: Qualifications: High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience. 2-3 years of kitchen management or equivalent combination of education and experience; luxury branded hospitality experience preferred. New Mexico Food Handler Certification and ServSafe Manager Certification. Ability to work on your feet in humid kitchen environment for eight hours or more. Must be able to lift/push/reach for/carry 30+ pounds frequently. Excellent verbal communication and ability to multitask. Compensation details: 0 Hourly Wage PI1a4a1-
The Role The POOL Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Concessions environment. 2024 Pool Season 05/01/2024 to 09/02/2024. This is a PT SEASONAL role. Must be 18 years of age Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: The POOL Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Concessions environment. Responsible for stocking bar items daily and filling the ice bins as needed. Anticipate needs throughout the shift. Assist in keeping all areas clean and organized. Report timely to work and prepared to start at the starting time. Know your work area and set up as directed. Abide by the operating standards outlined in the policy and procedure manual. Ensure prompt, quality service is provided. Perform other related duties, tasks and responsibilities as required from time to time. Qualifications: All applicants must be at least 18 years of age. Ability to interact with co-workers in order to assure compliance with company service standards. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Ability to multi task in a fast paced, team orientated setting. Must be able to read, speak and write English Language in order to communicate with guests. Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds. Ability to work all Yankee Stadium events, including: extended hours, nights, weekends, and holidays. Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Must have two(2) to three(3) years working in a fast paced bar, high-end club, or restaurant Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
May 22, 2024
Full time
The Role The POOL Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Concessions environment. 2024 Pool Season 05/01/2024 to 09/02/2024. This is a PT SEASONAL role. Must be 18 years of age Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. Responsibilities: The POOL Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Concessions environment. Responsible for stocking bar items daily and filling the ice bins as needed. Anticipate needs throughout the shift. Assist in keeping all areas clean and organized. Report timely to work and prepared to start at the starting time. Know your work area and set up as directed. Abide by the operating standards outlined in the policy and procedure manual. Ensure prompt, quality service is provided. Perform other related duties, tasks and responsibilities as required from time to time. Qualifications: All applicants must be at least 18 years of age. Ability to interact with co-workers in order to assure compliance with company service standards. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Ability to multi task in a fast paced, team orientated setting. Must be able to read, speak and write English Language in order to communicate with guests. Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds. Ability to work all Yankee Stadium events, including: extended hours, nights, weekends, and holidays. Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time Must have two(2) to three(3) years working in a fast paced bar, high-end club, or restaurant Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Hand & Stone - Panama City/Destin
Panama City Beach, Florida
Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Panama City/Destin, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding ! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required Must be 18 years old or older Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision We welcome all to apply no matter if you have chosen to work with gyms, fitness studios, restaurants, bars, hotels, chiropractors, resorts, Massage Envy or any of the other franchise brands. People become spa associates with us and work at our front desk because they enjoy educating customers on the health and wellness benefits of massage and facials. They also choose to work with us because they can write their own check with our incentive programs and they enjoy the lifestyle benefits of their complimentary employee membership. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
May 19, 2024
Full time
Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and Facial Spa, located in Hand & Stone - Panama City/Destin, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding ! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills! We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you! Responsibilities: Meet membership sales goals Detailed knowledge of the menu of services - don't worry, we'll train you! Have excellent customer service to members and guests, while building relationships that last Capable of working flexible hours Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive and energetic attitude Answer phones, schedule appointments, and file documents Perform various other duties as assigned What's in it for you? Competitive Compensation - hourly wage PLUS commissions. Contests - do you want to put your sales skills to the test? See what we have in store! Career Advancement - You have the potential for rapid advancement, including management roles, based on performance. Ongoing Training - We are ALWAYS learning and improving. Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind! Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too! Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards? Qualifications: Having a high school diploma or equivalent is required Must be 18 years old or older Must be exceptionally organized and have great attention to detail Must be a strong team player with the ability to work independently with minimal supervision We welcome all to apply no matter if you have chosen to work with gyms, fitness studios, restaurants, bars, hotels, chiropractors, resorts, Massage Envy or any of the other franchise brands. People become spa associates with us and work at our front desk because they enjoy educating customers on the health and wellness benefits of massage and facials. They also choose to work with us because they can write their own check with our incentive programs and they enjoy the lifestyle benefits of their complimentary employee membership. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.