POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 18, 2024
Full time
POSITION OVERVIEW A Model Lounge Server will embody glamour, style, and exceptional service while contributing to an exclusive and upscale atmosphere. This role involves delivering impeccable service to discerning guests, creating an unforgettable experience, and enhancing the overall ambiance of our ultra lounge. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet guests with a warm and friendly demeanor, making them feel welcome and valued as soon as they arrive at the lounge Provide top-notch table service, taking orders, serving food and beverages, and ensuring that all guest requests are promptly fulfilled Suggest and recommend menu items and beverages to enhance the guests' experience while maximizing revenue for the lounge Be well-versed in the lounge's food and beverage offerings, including daily specials and seasonal items, to answer guest questions accurately Maintain a polished and refined appearance at all times, adhering to the lounge's dress code and grooming standards Ensure that the lounge area is always clean, tidy, and presentable, including tables, chairs, and surrounding areas Efficiently manage time to balance tasks, deliver orders promptly, and attend to the needs of multiple guests simultaneously Process guest payments accurately and efficiently, including cash, credit card, and digital transactions, while maintaining secure procedures Adhere to all relevant health and safety regulations, alcohol serving guidelines, and company policies to ensure a safe and enjoyable environment for all Collaborate with other team members, including bartenders, hosts, and management, to provide seamless service and create a harmonious work environment Handle any guest concerns or complaints professionally, promptly resolving issues to the guests' satisfaction, and escalating complex matters to the appropriate manager Participate in the planning and execution of special events hosted at the lounge, contributing to their success and ensuring a memorable experience for all attendees Demonstrate a willingness to learn and grow, attending training sessions and workshops to enhance your skills and knowledge of hospitality best practices Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Minimum of two (2) years experience as a cocktail/lounge server or similar role Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event's image Poise, style, and a sense of elegance consistent with the lounge's image Capability to recommend and upsell premium beverages and offerings Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests Strong verbal communication skills with the ability to engage and entertain guests effectively Willingness to work as part of a team and collaborate effectively with colleagues Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere Proficiency in processing payments and managing transactions Familiarity with responsible alcohol service regulations and safety practices Willingness to work in a banquets environment and adapt to changing demands Must fit in the beverage uniform and refrain from altering it without permission Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
POSITION OVERVIEW A Lounge Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions throughout their visit Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar staff Efficiently deliver beverages to guests, ensuring drinks are served promptly and in pristine condition Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Previous experience as a cocktail server or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 18, 2024
Full time
POSITION OVERVIEW A Lounge Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions throughout their visit Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar staff Efficiently deliver beverages to guests, ensuring drinks are served promptly and in pristine condition Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Previous experience as a cocktail server or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW A Lounge Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions throughout their visit Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar staff Efficiently deliver beverages to guests, ensuring drinks are served promptly and in pristine condition Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Previous experience as a cocktail server or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 18, 2024
Full time
POSITION OVERVIEW A Lounge Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions throughout their visit Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar staff Efficiently deliver beverages to guests, ensuring drinks are served promptly and in pristine condition Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Previous experience as a cocktail server or in a similar guest-facing role preferred Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
May 18, 2024
Full time
POSITION OVERVIEW A Cocktail Server is responsible for delivering exceptional customer experiences and ensuring guests are served delicious beverages timely and accurately. A warm personality, attention to detail, and ability to anticipate guest needs is vital in creating a welcoming atmosphere and ensuring guests enjoy a memorable and enjoyable cocktail service. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Greet casino guests in a friendly and professional manner, creating a welcoming atmosphere and establishing positive rapport Take beverage orders accurately and efficiently, ensuring that guest preferences and special requests are noted and adhered to Prepare and serve a variety of alcoholic and non-alcoholic beverages, following established recipes and presentation guidelines Maintain a thorough understanding of the casino's drink menu, including cocktails, beer, wine, and non-alcoholic options, and provide recommendations to guests based on their preferences Monitor guests' alcohol consumption and behavior, adhering to responsible service guidelines and promptly notifying management of any concerns Anticipate guests' needs and respond promptly to requests, ensuring a seamless and enjoyable experience Maintain a clean and organized section, free from empty glasses and trash Collaborate with other Members, including bartenders, servers, and casino staff, to ensure smooth operations and a cohesive guest experience Adhere to all health, safety, and sanitation guidelines, ensuring a clean and safe environment for both guests and staff Attend mandatory training sessions and meetings to stay updated on casino policies, procedures, and regulations Participate in promotional events and special activities, promoting casino offerings and enhancing the overall guest experience Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High school diploma or equivalent required Previous experience as a cocktail server or in a similar guest-facing role preferred Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests Strong communication skills to interact effectively with guests and members in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs Must meet the legal age requirement for serving alcoholic beverages in your location SUPERVISORY RESPONSIBILITIES This position does not have any supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. SALARY $15.30 per hour
Working closely with the Food & Beverage Assistant Manager, the Model Cocktail Server is responsible for creating the ultimate premium guest experience by utilizing functional details of a reservation/guest interaction and executing a specific food and beverage game plan to exceed expectations. Provide tours of the food and beverage menu, highlighting popular items and personal recommendations, engaging in friendly and professional conversations, and personalize the experience Core Job Responsibilities: Greet guests in a positive, friendly manner and acknowledging all celebrations, anniversaries, birthday's, and other special notes listed in the details of the guest's reservation. Working knowledge of the particular characteristics and descriptions of every wine/ champagne by the glass and major wines on the wine list. Working knowledge of designated glassware, ingredients, preparation method, and garnishes of each drink. Consistently follow sequence of service utilizing all proper procedures standardized by the room management. Responsible for taking food/beverage orders and carrying out wine/beverage service. Responsible for performing table maintenance by checking on the guest throughout service. Completing opening and closing side work. Maintaining health code standards. Maintain table cleanliness utilizing a silent service approach. Handling guest checks and other related financial truncations (itemize bills correctly and efficiently secure payment). Bid farewell to guests, using guest's name when known, and encourage them to return. Maintain a level of professionalism. Anticipate the guests' needs and responding appropriately with a sense of urgency. Work as a team, assisting all guests' and employees' needs and inquiries. Perform all other job-related duties as requested. Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately. Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections available on the restaurant/ lounge floor. Maintain complete knowledge of designated glassware and garnishes for each drink. Complete opening side duties: fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. Input all orders into POS system quickly and efficiently ensuring accuracy of all drinks and modifications. Qualifications: Requires a minimum of 2 years previous work experience as food server in a lounge/ fine-dining restaurant. High School diploma or above. Candidates must exhibit wine, beverage, basic food and advanced service knowledge including; wine service, champagne, mixed cocktails, cordials, after dinner drinks and up-selling. A highly motivated and energetic personality. Work varied shifts, including weekends and holidays. Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form. Requires the ability to work efficiently and within a team environment. Applicants must be 21 years of age or above. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Willing to work in a loud and fast paced environment. Possession of /or ability to possess a valid TAM card. Possession of /or ability to possess a Health card. Possession of/or ability to possess a NV Gaming License. Experience in Bottle service preferred, but not required. Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner. Maintain a clean and hygienic workstation in accordance with Clark County Health Standards Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis. Adhere to and enforce company specific safety policies. Consistently maintain a well-groomed appearance, posture and hygiene deemed by management. Makeup, technique and style should stay current and in line with current fashion standards and trends as deemed by management. Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times. Physical Demands: Work is performed in an outdoor poolside setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today! We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
May 16, 2024
Full time
Working closely with the Food & Beverage Assistant Manager, the Model Cocktail Server is responsible for creating the ultimate premium guest experience by utilizing functional details of a reservation/guest interaction and executing a specific food and beverage game plan to exceed expectations. Provide tours of the food and beverage menu, highlighting popular items and personal recommendations, engaging in friendly and professional conversations, and personalize the experience Core Job Responsibilities: Greet guests in a positive, friendly manner and acknowledging all celebrations, anniversaries, birthday's, and other special notes listed in the details of the guest's reservation. Working knowledge of the particular characteristics and descriptions of every wine/ champagne by the glass and major wines on the wine list. Working knowledge of designated glassware, ingredients, preparation method, and garnishes of each drink. Consistently follow sequence of service utilizing all proper procedures standardized by the room management. Responsible for taking food/beverage orders and carrying out wine/beverage service. Responsible for performing table maintenance by checking on the guest throughout service. Completing opening and closing side work. Maintaining health code standards. Maintain table cleanliness utilizing a silent service approach. Handling guest checks and other related financial truncations (itemize bills correctly and efficiently secure payment). Bid farewell to guests, using guest's name when known, and encourage them to return. Maintain a level of professionalism. Anticipate the guests' needs and responding appropriately with a sense of urgency. Work as a team, assisting all guests' and employees' needs and inquiries. Perform all other job-related duties as requested. Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately. Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections available on the restaurant/ lounge floor. Maintain complete knowledge of designated glassware and garnishes for each drink. Complete opening side duties: fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. Input all orders into POS system quickly and efficiently ensuring accuracy of all drinks and modifications. Qualifications: Requires a minimum of 2 years previous work experience as food server in a lounge/ fine-dining restaurant. High School diploma or above. Candidates must exhibit wine, beverage, basic food and advanced service knowledge including; wine service, champagne, mixed cocktails, cordials, after dinner drinks and up-selling. A highly motivated and energetic personality. Work varied shifts, including weekends and holidays. Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form. Requires the ability to work efficiently and within a team environment. Applicants must be 21 years of age or above. Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times. Willing to work in a loud and fast paced environment. Possession of /or ability to possess a valid TAM card. Possession of /or ability to possess a Health card. Possession of/or ability to possess a NV Gaming License. Experience in Bottle service preferred, but not required. Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner. Maintain a clean and hygienic workstation in accordance with Clark County Health Standards Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis. Adhere to and enforce company specific safety policies. Consistently maintain a well-groomed appearance, posture and hygiene deemed by management. Makeup, technique and style should stay current and in line with current fashion standards and trends as deemed by management. Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times. Physical Demands: Work is performed in an outdoor poolside setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today! We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 18, 2024
Full time
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.
May 17, 2024
Full time
POSITION OVERVIEW The Bus Person is responsible to maintain the cleanliness of the bar area, clear and reset tables, and provide efficient support to the bartenders and servers, ensuring a seamless and pleasant experience for our valued patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Clear and clean tables promptly after guests leave, ensuring a clean and inviting atmosphere for incoming guests Collect used glassware, plates, and other dishware from tables and deliver them to the designated area for cleaning Ensure the bar counter is kept clean and organized, promptly clearing empty glasses and bar accessories Assist the bartenders and servers by delivering drinks to guests, replenishing water glasses, and providing attentive service Set up tables with clean glassware, napkins, and utensils following Bleau Bar's service standards Greet guests with a warm and friendly demeanor, assist with seating, and respond to guest requests courteously Maintain cleanliness in the bar area, including bar tops, floors, and surrounding surfaces, adhering to health and safety regulations Work collaboratively with the bartenders, servers, and other staff members to ensure smooth and efficient bar operations Support the team during peak hours or special events, adapting to high-demand situations while maintaining service standards Assist in restocking the bar with glassware, straws, napkins, and other supplies as needed Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. High School diploma or equivalent required Previous experience as a Bus Person or similar role in an upscale bar, lounge, or restaurant is preferred Excellent customer service skills with a friendly and approachable demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Attention to detail to ensure the bar area is immaculate and adheres to high standards Physical stamina to stand for extended periods and lift and carry heavy trays or bus tubs Effective communication skills to collaborate with the bartenders, servers, and guests Positive attitude and willingness to provide exceptional service to our esteemed guests Knowledge of basic bar operations and service etiquette is a plus Must be willing and able to work a flexible schedule to include nights, holidays, and weekends Work in a fast-paced, busy, and somewhat stressful environment SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. CERTIFICATES, LICENSES, REGISTRATIONS Member must be able to qualify for licenses and permits required by federal, state, and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. PAY TRANSPARENCY Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.