VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 28, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
May 28, 2024
Full time
VIP Guest Services delivers exceptional vacation experiences for guests who require specialized service and attention . They serve as a consistent point of contact for these guests starting with itinerary planning during pre-visit communications and throughout the duration of their stay. The Cast Member will work closely with all lines of businesses within the resort, including the Executive Office. The Cast Member selected for this role will also be trained and proctored in Front Desk, Concierge, PBX and Room Assignment. Responsibilities : Assist with planning special attention guest's vacation at Aulani, A Disney Resort & Spa Provide personalized and excellent Guest service to guest inquiries and requests Serve as liaison between special attention Guests and other lines of businesses Respond to and assist all Guest inquiries and concerns Maintain business and guest confidentiality Transport VIP Guests Always work in accordance with Disney's Five Keys to provide excellent Disney service Complete other relevant tasks with leadership direction Basic Qualifications : Valid Hawaii State driver's license, and clean driving record for the past six months Must be able to satisfy and obtain airport security clearances for VIP arrivals Strong computer skills a must; ability to learn and work in different computer applications Exhibit strong ability to multi-task and focus in a fast-paced environment Possess exceptional Guest Service skill, including Guest Service Recovery Consistently models the Disney Values, Aulani Values and Disney's Five Keys Comfortable working with high profile Guests and Executive offices Able to make operational decisions off of strong existing knowledge of Front Office operations Must be a critical thinker and problem solver Able to work effectively with minimal supervision Full flexibility with schedule, including AM, MID and PM shifts, including back-to-back shifts and possible split days off when business needs require Strong verbal and written communication skills Ability to remain professional and helpful when handling complex Guest concerns Enjoys talking about the resort experience and sharing detailed knowledge of Aulani, a Disney Resort and Spa Must stay calm in highly stressful situations You will need to successfully complete and pass all job-related training after onboarding Preferred Qualifications: College degree or above, major in tourism management or hotel management Previous work experience in a luxury hotel/front Desk environment Previous experience in a high volume, fast paced office type environment Detailed knowledge of Aulani, A Disney Resort and Spa and products Proficiency with Microsoft Office products including Microsoft Excel, Word and PowerPoint Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page. Keyword: Aulani Casting, aulanicasting The pay rate for this role in Hawaii is $32.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:
Additional Information Prior Experience in Hotel Front Office Required Job Number Job Category Finance & Accounting Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
May 27, 2024
Full time
Additional Information Prior Experience in Hotel Front Office Required Job Number Job Category Finance & Accounting Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Paladin Consulting is currently hiring a Sr On-Site Hospitality Specialist to join our team working onsite at our client's office located in Gray Summit, MO. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: Sr On-Site Hospitality Specialist Work Location: Gray Summit, MO Duration: Long-term contract with option to hire Hours: Monday-Friday 8am-5pm Education/Experience Required: High school or equivalent Job Description & Responsibilities: Looking for someone who has Customer service, retail, and hospitality experience. A self starter is a plus. The temp will be stocking coolers, setting up rooms(moving chairs and tables), making coffee, cleaning, taking out trash, dropping off coolers at units. Read agendas and prepare for future events Check email hourly throughout the day Print agendas, cooler requests and meeting planners and notate times, places and needs Check and pick up every meeting room after a meeting for garbage, drinks, snacks, etc Pick up coolers that have been taken out for events. Listen for air handling system - if not on, check the mechanical rooms Stock coolers Tidy the kitchen - clean off counters, refill all beverage condiments, clean up anything in the sink, turn off coffee maker before leaving, Check all the bathrooms for anything odd - leaking water, toilets running, full garbage cans, litter on the floor Check coolers in kitchen area for water in drain pans Check the cooler in Hayloft 1 storage room - make sure the door is shut Check the hallways for anything "in the way" - put away carts, brooms, ladders, cleaning supplies, garbage cans that are out of place, Uline orders, drink orders, disinfectant jugs put away Clean out the back of each gator (garbage, coolers) Windows for cleaning Check all windows for dead flies and bugs that need to be swept up. Meeting room signs cleaned off or need writing on? Chairs pushed in Tables wiped down All garbage taken out Salt and pepper shakers full or need replaced Any cardboard boxes/trash in storage rooms that need to be taken to trash After every lunch - stock cooler, push chairs in, take out trash, wipe down tables Check outside - front entrance area needs to be swept? mats clean and have disinfectant if group coming? hoses put away, area tidy by the outside animal pen, Pavilion clean, gators need attention, van need attention, any issues with irrigation system? Counters at the back of Checkerboard rooms cleaned off Side tables in Hayloft rooms clean and ready for next group or cleaned up after a group Check animal units for clean up if used for a VIP and inform Gretchen if attention is needed Is all the A/V equipment put away that might have been used in any animal units? Plastic bins back to Ricoh Event reminders: Coffee ready and coolers stocked Back up drinks cooling and ready to go Mats have disinfectant before buses arrive Always check coolers and trash and general tidiness of the Conference Center Print out planners and be sure rooms and set up are done per meeting coordinator Skills & Qualifications: Requires high school diploma or GED. 1-2 years of related hospitality and office experience is preferred. There is extensive lifting, standing and walking involved. Must be able to lift up to 50lbs by self. Anything heavier assistance will be made available. Must have valid DL and clean record The temp will not be required to drive, however if we hire them for the position, we want them to be able to drive and have a clean record. We don't want to engage someone that will not be able to drive a company vehicle upon hire. Ability to communicate clearly both verbally and in writing. Capable of working in a fast paced environment. Excellent customer service skills and organization skills. Basic computer and office equipment skills. Ability to meet/exceed customer expectations. Ability to follow directions. Maintain a clean and safe work area. Ability to work as a team or individually. The dress code is business casual. Free parking is available. No covid requirements. For more information or to view other opportunities, visit us at . Paladin is an EEOC employer.
May 27, 2024
Full time
Paladin Consulting is currently hiring a Sr On-Site Hospitality Specialist to join our team working onsite at our client's office located in Gray Summit, MO. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family. Job Title: Sr On-Site Hospitality Specialist Work Location: Gray Summit, MO Duration: Long-term contract with option to hire Hours: Monday-Friday 8am-5pm Education/Experience Required: High school or equivalent Job Description & Responsibilities: Looking for someone who has Customer service, retail, and hospitality experience. A self starter is a plus. The temp will be stocking coolers, setting up rooms(moving chairs and tables), making coffee, cleaning, taking out trash, dropping off coolers at units. Read agendas and prepare for future events Check email hourly throughout the day Print agendas, cooler requests and meeting planners and notate times, places and needs Check and pick up every meeting room after a meeting for garbage, drinks, snacks, etc Pick up coolers that have been taken out for events. Listen for air handling system - if not on, check the mechanical rooms Stock coolers Tidy the kitchen - clean off counters, refill all beverage condiments, clean up anything in the sink, turn off coffee maker before leaving, Check all the bathrooms for anything odd - leaking water, toilets running, full garbage cans, litter on the floor Check coolers in kitchen area for water in drain pans Check the cooler in Hayloft 1 storage room - make sure the door is shut Check the hallways for anything "in the way" - put away carts, brooms, ladders, cleaning supplies, garbage cans that are out of place, Uline orders, drink orders, disinfectant jugs put away Clean out the back of each gator (garbage, coolers) Windows for cleaning Check all windows for dead flies and bugs that need to be swept up. Meeting room signs cleaned off or need writing on? Chairs pushed in Tables wiped down All garbage taken out Salt and pepper shakers full or need replaced Any cardboard boxes/trash in storage rooms that need to be taken to trash After every lunch - stock cooler, push chairs in, take out trash, wipe down tables Check outside - front entrance area needs to be swept? mats clean and have disinfectant if group coming? hoses put away, area tidy by the outside animal pen, Pavilion clean, gators need attention, van need attention, any issues with irrigation system? Counters at the back of Checkerboard rooms cleaned off Side tables in Hayloft rooms clean and ready for next group or cleaned up after a group Check animal units for clean up if used for a VIP and inform Gretchen if attention is needed Is all the A/V equipment put away that might have been used in any animal units? Plastic bins back to Ricoh Event reminders: Coffee ready and coolers stocked Back up drinks cooling and ready to go Mats have disinfectant before buses arrive Always check coolers and trash and general tidiness of the Conference Center Print out planners and be sure rooms and set up are done per meeting coordinator Skills & Qualifications: Requires high school diploma or GED. 1-2 years of related hospitality and office experience is preferred. There is extensive lifting, standing and walking involved. Must be able to lift up to 50lbs by self. Anything heavier assistance will be made available. Must have valid DL and clean record The temp will not be required to drive, however if we hire them for the position, we want them to be able to drive and have a clean record. We don't want to engage someone that will not be able to drive a company vehicle upon hire. Ability to communicate clearly both verbally and in writing. Capable of working in a fast paced environment. Excellent customer service skills and organization skills. Basic computer and office equipment skills. Ability to meet/exceed customer expectations. Ability to follow directions. Maintain a clean and safe work area. Ability to work as a team or individually. The dress code is business casual. Free parking is available. No covid requirements. For more information or to view other opportunities, visit us at . Paladin is an EEOC employer.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
May 25, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
vacancyopjusttionswidget.opt-Job Schedule Full-Time vacancyopjusttionswidget.opt-Job Type Permanent vacancyopjusttionswidget.opt-Job Category Sales & Marketing vacancyopjusttionswidget.opt-Brands Accor jobinformationwidget.freetext.LocationText jobinformationwidget.freetext.ExternalReference REF25168F "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Job Description Experience is an asset Prior experience working with Opera or a related system Fluency in English Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Meet Adriƫnne, the director of sales and marketing Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. Experience Level Executive Job Schedule Full-Time Brands Accor Job type Permanent Locations Job Category Administration & Support Description Experience Level Entry Level Job Schedule Full-Time Brands NOVOTEL Job type Temporary Locations Job Category Food & Beverage Description Experience Level Entry Level Job Schedule Full-Time Brands PULLMAN Job type Permanent Locations Dubai Job Category Rooms Description HOUSEKEEPING COORDINATORWe are seeking an Housekeeping Coordinator who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.Key Responsibil Mercure Johannesburg Bedfordview Hotel, Germiston, South Africa Experience Level Mid-Senior Level Job Schedule Full-Time Brands MERCURE Job type Permanent Locations South Africa Job Category Description Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditionsTake a proactive sales approach and in line with strategy, adapt sa Novotel Sunshine Coast Resort, Twin Waters, Australia Experience Level Mid-Senior Level Job Schedule Full-Time Brands NOVOTEL Job type Permanent Locations Australia Job Category Description Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.Support the Conference and Event Sales Manager in day-to-day ope First impressions are everything! As a hotel team member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.W Qantas Lounges by Accor - Perth, Perth Airport, Australia Experience Level Associate Job Schedule Part-Time Brands Accor Job type Permanent Locations Australia Job Category Food & Beverage Description Greet and welcome guestsBe knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)Maintain hygienic food service techniques at all times.Main Experience Level Not Applicable Job Schedule Full-Time Brands Accor Job type Permanent Locations Sydney Job Category Rooms Description As ouronsite full-time Assistant Front Office Manager, you will beensuring an exceptional experience for our guests, providing excellent customer service. Assisting management for the Hotel Front Of
May 19, 2024
Full time
vacancyopjusttionswidget.opt-Job Schedule Full-Time vacancyopjusttionswidget.opt-Job Type Permanent vacancyopjusttionswidget.opt-Job Category Sales & Marketing vacancyopjusttionswidget.opt-Brands Accor jobinformationwidget.freetext.LocationText jobinformationwidget.freetext.ExternalReference REF25168F "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! " Job Description Experience is an asset Prior experience working with Opera or a related system Fluency in English Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Meet Adriƫnne, the director of sales and marketing Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration. Experience Level Executive Job Schedule Full-Time Brands Accor Job type Permanent Locations Job Category Administration & Support Description Experience Level Entry Level Job Schedule Full-Time Brands NOVOTEL Job type Temporary Locations Job Category Food & Beverage Description Experience Level Entry Level Job Schedule Full-Time Brands PULLMAN Job type Permanent Locations Dubai Job Category Rooms Description HOUSEKEEPING COORDINATORWe are seeking an Housekeeping Coordinator who is passionate about flawless service, has an unfailing attention to detail commitment to attend work as scheduled.Key Responsibil Mercure Johannesburg Bedfordview Hotel, Germiston, South Africa Experience Level Mid-Senior Level Job Schedule Full-Time Brands MERCURE Job type Permanent Locations South Africa Job Category Description Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditionsTake a proactive sales approach and in line with strategy, adapt sa Novotel Sunshine Coast Resort, Twin Waters, Australia Experience Level Mid-Senior Level Job Schedule Full-Time Brands NOVOTEL Job type Permanent Locations Australia Job Category Description Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.Support the Conference and Event Sales Manager in day-to-day ope First impressions are everything! As a hotel team member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.W Qantas Lounges by Accor - Perth, Perth Airport, Australia Experience Level Associate Job Schedule Part-Time Brands Accor Job type Permanent Locations Australia Job Category Food & Beverage Description Greet and welcome guestsBe knowledgeable of and operate within the Food Safety Program (e.g. Awareness of allergies and dietary requirements)Maintain hygienic food service techniques at all times.Main Experience Level Not Applicable Job Schedule Full-Time Brands Accor Job type Permanent Locations Sydney Job Category Rooms Description As ouronsite full-time Assistant Front Office Manager, you will beensuring an exceptional experience for our guests, providing excellent customer service. Assisting management for the Hotel Front Of